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Reliance Jio Infocomm Complaints & Reviews

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Reliance Jio Infocomm reviews & complaints page 199

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J
Jashwanth Jashu
from Mumbai, Maharashtra
Nov 16, 2017
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Address: Mysore, Karnataka, 571311
Website: Jio link

By miss I recharged wrong reacharge to other jio number it is [protected] kindly refund my money back ... call me on [protected]... as i was using Wi-Fi hotspot m not able to get my proper number if I dial *333# iam not getting my number and also customer service not helping on this thinking to throw this sim to trash ...
Nov 16, 2017
Updated by Jashwanth Jashu
Update as soon
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    R
    ranuban
    from Nellore, Andhra Pradesh
    Nov 16, 2017
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    Address: Hyderabad, Andhra Pradesh, 500003

    Dear sir
    On my jio prime number [protected] i got a sms stating my plan is expiring on 16th nov. I recharged my plan on 15th with 149/-, but still my jio prime balance shows 0 and i am getting message that my plan will expire today, 16th nov. The bank transaction id is net txn: billdesk jybk[protected] reliancejio on 15/11/2017 at 22:03:54 pm. How is it that after recharging, jio is still sending me messages to recharge and my jio account is also showing 0.
    What kind of harassment is this?
    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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      A
      abhisek.parija
      from Mohali, Punjab
      Nov 15, 2017
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      Address: Mohali, Punjab, 140603
      Website: www.jio.com

      I booked my iphone x on 27th october 2017. I recived a mail and sms from jio stating to collect device from store kn 3rd November 2017. Till now the store says they have not received any information about my device. My friends who prebooked after me have received their phones and i am still waiting. Customer care replies very arrogantly over email. They use language like if you have booked online then you can very much check the status online. Which is not the case. The is no option to check status of prebooked iphone x.
      My prebooking id is JEF03937568.
      Reliance Jio Infocomm customer support has been notified about the posted complaint.
      same thing happened to me not geeting proper information from the customer care team and refund in the form of credit note also not geeting from them.
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        S
        Shubhhz
        from Tumkur, Karnataka
        Nov 15, 2017
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        Address: 560043

        I am using jio communication sim and i have made advance payment recharge as per jio offer. But my internet is not working and they are saying it will be fixed after 90 days. I have already paid for 90 days plan and by the time it will be fixed my plan will be over. I have paid 399 for 3 months. I want company to refund my money as they couldn't provide promised 4g services. I am. Not getting signals to make calls also.
        Reliance Jio Infocomm customer support has been notified about the posted complaint.
        Nov 11, 2017
        ChandanParmar's response
        Regarding Unlimited Plans.
        Pls check why jio network not available in my village guara tirkauliya dist- balrampur
        Uttarpardesh.
        I am having plan for unlimited Voice call but it is discontinued within time period.
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          S
          Sanpaul
          from Tumkur, Karnataka
          Nov 15, 2017
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          Address: 560047

          I have recharged my jio number [protected] on 7/11/17 for amount rs. 459/- validity for 84 days. But i received the message saying thank you for recharging for rs. 399/-. I am attaching the camera pic of the recharge retailer mobile, which has the proof i have recharged for rs.459/-. I would like you people to check and resolve this issue at high priority.

          Looking forward for your action taken and reply with positive response.
          Paul swarna raju. S
          +1 photos
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            L
            lalchand jani
            from Hyderabad, Telangana
            Nov 15, 2017
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            Address: Vizianagaram, Andhra Pradesh, 535002
            Website: [email protected]

            I have booked jio mobile online through no. [protected] pin-535002 on aug 17. I have received massage on 11nov to collect your jio phone. I went to jio digital store & show my adhaar to staff. They told to me, your adhaar address belong to rajasthan. Presently i am serving in vizianagaram (Ap) last 3yrs. How i take my jio phone. Please resolve urgently.
            Reliance Jio Infocomm customer support has been notified about the posted complaint.
            Why this type of error.
            Please correct that

            not giving jio phone due to other state aadhar holder - Comment #2920462 - Image #0
            not giving jio phone due to other state aadhar holder - Comment #2920462 - Image #1
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              M
              meghagupta64
              from Bengaluru, Karnataka
              Nov 15, 2017
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              Address: Pune, Maharashtra, 411057

              I have the reliance no. And i had been using this no. Till last month. Recently i changed this no. To the jio 4g mobile operator by portability facility. Now i could not receive the urgent sms messages like otp, bank transaction and other impotrant messages. So i could not use the net banking service and other online services. Please rectify this and send the sms messages without late and break. Thanking you. My mobile no. ([protected])
              Reliance Jio Infocomm customer support has been notified about the posted complaint.
              I am facing the problem with Jio Internet Speed from Sep 2016 also I did log many complaints from to Date but Issue Still is same and Jio network Team is not responding me.
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                A
                Adwitiya Bhadra
                from Kolkata, West Bengal
                Nov 15, 2017
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                Address: 735221
                Website: [email protected]

                I intended to recharge my reliance jio number [protected] on 6/11/2017 from my jio app. While recharging my transaction got failed at the end moment and money too got deducted from my bank account number. I waited for few days as i thought that the deducted money will be refunded back into my account. But after waiting for so many days i didn't got my money back till date. I also contacted my nearest central bank of india branch and they said that it is in the hands of the app, s company through which i recharged and so i should contact them.
                Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                  H
                  hillol patra
                  from Bengaluru, Karnataka
                  Nov 15, 2017
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                  Address: 700150

                  Its already 3 days over still i don't get any voucher after recharging my jiono with 459. I have called multiple times to jio care and they told that it has been already credited. I don't know where it is credited? There is no voucher in my jioapp. After updating jioapp no solution comes. I am a jiofi user. I have sent a mail to jio care but no response still now. It is irritating every offer info is updated in jio app but my voucher menu is still a bank page. Total voucher menu is a #. I can't get also can't buy voucher from that. I don't expect it from jio so i am writing here.
                  Thank u
                  Hillol
                  +2 photos
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                    2
                    2_shashank
                    from Jamshedpur, Jharkhand
                    Nov 14, 2017
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                    Address: Madhepura, Bihar, 852113

                    Sir i have called jio care on date and time of the call-nov 2 6:40pm
                    Number call from -[protected] and he instead of helping me started abusing me and today the same thing has happened once more i have a call from jio on my alternate number -[protected] regarding the complaint i have done towards the slow speed the lady was so rude and instead of helping me she talked me so rudely and disconnected the call.
                    I have made a lot of complaint in jio regarding this but not a single step has been taken towards my complaint, these guys take the customers for so granted. I request you please make these guys learn some leason so that they don't repeat this in near future
                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
                    In my jio no and also other jio customers are dis satisfied with the company because of no signal and very very slow speed data.even sometimes the data speed is below 2g speed but we are pay for 4g speed data.so pl tell me can i recharge my jio no or jump to any other network.
                    address-

                    silvassa( Dadra & Nagarhaveli)
                    area-ultan falia
                    मेरा नंबर [protected], इस नंबर पर नेटवर्क प्रॉब्लम ज्यादा आ रही है, मेरे होम एड्रेस पर न तो नेट चकता है न ही कालिंग होती है जियो अधिकारी साहब कुछ करो सर काफी दिक्कत है pls help me
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                      P
                      Puneeth Kumar Bodigutta
                      from Hyderabad, Telangana
                      Nov 14, 2017
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                      Address: Chittoor, Andhra Pradesh, 517501

                      I have taken a reliance jio phone from the reliance smart on last 12th nov 2017. When i check the phone, it is already loaded with some other contacts and it is used by some other person before.

                      Now, i want to return my phone and entire 1500 back to me.

                      This is not fair for reliance jio to sell already used phones to its customers.

                      Jio mobile number :. [protected]
                      +1 photos
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                        B
                        Bharat Sumariya
                        from Mumbai, Maharashtra
                        Nov 14, 2017
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                        Address: Thane, Maharashtra

                        I have booked jio mobile phone online and still not received, i went to jio store many times but no response, every time telling no stock from last 15 days they giving same answer no stock come tommorow and take token first.. Even they not answering calls we are trying from last ten to fifteen days... Every day we waste our time and go there to ask. So please reply...
                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                          V
                          Vijay Vaishnow
                          from Lucknow, Uttar Pradesh
                          Nov 14, 2017
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                          Sir I booked Jio phone through Paytm at 24augest 10:33pm.amount deducted from my account but confirmation massage not received.please please please return my amount of 500₹ to my concern account
                          Thanks
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                            Y
                            Yogesh8896
                            from Pune, Maharashtra
                            Nov 14, 2017
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                            Address: Pune, Maharashtra, 411045
                            Website: www.jio.com

                            I am doing the jio recharge with 399 rs plan in my jio number my jio number is - [protected] the transaction was made on www.jio.com with idbi net banking after the submit this transaction my bank balance deducted with 399 rs but i dident get any sms or recharge amonut from jio infocomm this transaction made on - nov 6, 2017
                            Receipt no - ipay/eshp/bd/[protected]/jidb[protected]_reliancejio
                            My jio number - [protected]
                            Alternate number - [protected]
                            Reliance Jio Infocomm customer support has been notified about the posted complaint.
                            If my plan for Jio is expiring tomorrow, and I delay in recharging my Jio net package beyond the expiry dae, will my services for Jio be cut off ?
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                              S
                              Sanjaydlord
                              from Kolkata, West Bengal
                              Nov 14, 2017
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                              Address: 712248

                              Sir,
                              I got message to collect my jiophone days ago. It has been 10 trips to two distributors on daily basis. They just doing things as per will. Today the shop opened at 10:15 a. M. He told me to come at 11:30 a. M. And said to complain wherever i want.
                              Is this the biggest mobile company's customer care?
                              The address of distributor is
                              49/51 n. K. Banerjee street, rishra, hooghly, west bengal
                              Reliance Jio Infocomm customer support has been notified about the posted complaint.
                              Sir, you would not doing better job in online and the store booking is best instead of online booking there is very late to receiving the jio mobiles to us pls send the mobiles here is the the mobile no [protected]
                              I buy Jio phone of 1500 .I use those phone one day and after some time aromatic switch off this phone and also download join music app this is also not play only one time play after not open this app Jio video calling is also not downloading then what I do for this problem
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                                A
                                Astha Kharoo
                                from Bengaluru, Karnataka
                                Nov 14, 2017
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                                Address: Bangalore, Karnataka

                                Did online recharge but still my service is not active:
                                Did online recharge but still my service is not active.
                                I did an online recharge of rs 459 on my jio number: [protected]. Dated 14 nov 2017 morning hours but still my services are not active. I am unable to do outgoing calls.
                                Can you resolve the issue as soon as possible.

                                Please let me know how long will this take to get resolved.
                                Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                  S
                                  Satish Dhakad
                                  from Ahmedabad, Gujarat
                                  Nov 13, 2017
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                                  Address: Gwalior, Madhya Pradesh, Gwalior
                                  Website: ksj

                                  Kadwai
                                  Lat-25.74475
                                  Log-77.29337
                                  Reliance jio network team

                                  Sub - mobile network issue

                                  Dear sir
                                  I am satish dhakad network engineer from reliance jio in telesiya
                                  Jio network is very poor in villge kadwai1, and nearest village is magarda, kadwai2, sukrawara, veharda, dubaira, dhoraira, umari in all villages network is very poor so please check network and resolve network issue immediately and call drop, no starting data
                                  Option1
                                  25.74624
                                  77.29081

                                  Option1
                                  25.74475
                                  77.29337
                                  Name satish dhakad
                                  S/o mr ramhet dhakad
                                  Mob [protected]

                                  Option2
                                  25.74606
                                  77.29319

                                  Option3
                                  25.74475
                                  77.29337
                                  Adress-village kadwai post magardeh tehshil vijaypur district sheopur m. P.
                                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                    Rohit3127
                                    from Allahabad, Uttar Pradesh
                                    Nov 13, 2017
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                                    Address: Yamuna Nagar, Haryana, 135001

                                    Myself Rohit Balyan - [protected]
                                    Since from One month, my internet speed has been killed & arrived at less than 300kbps.
                                    I checked my Speed via Net velocity then it showed my downloading speed 0.64mpbs
                                    I called many times at 198 but ring Goes on no one picks up.
                                    I was using Airtel for 10 yrs, after Idea I chose Jio & I trusted You. so pls solve my issue.
                                    +1 photos
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                                      sbsinha16
                                      from Mumbai, Maharashtra
                                      Nov 13, 2017
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                                      I am victim of repeated fraud by reliance jio, they show grossly exaggerated data uses by me. How can i use 2 gb data within 1 hour o[censored]se.

                                      It happened on 30.10.17, 12.11.17 & 13.11.17, just to name a few days. On 12.11.17, it shows 1.88gb at 1030 am, by which time i have not even opened my pc etc!

                                      They gave all sorts of alibis & cover up their cheating. I dont have any app loaded also on my system. I have complained 3 times but they just throw some stupid justification.
                                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                        kughaho sumi
                                        from Margherita, Arunachal Pradesh
                                        Nov 13, 2017
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                                        Address: Dimapur, Nagaland, 797112

                                        These days i get to listen to precall announcements ranging from 10-20 seconds for every call. I called up the customer care who informed me that they have only two scripts for first successful call of the day and another for those who have failed to recharge their account which is admissible pan india. But the thing is i am getting these ads for every call and to check out the claim, i called different networks and i found that the advertisements are related to the dialed network asking to join their network. Please ask trai to look into the matter as this kind of gimmicks is unethical for service we are paying for.
                                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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