Reliance Jio Infocomm Complaints & Reviews

We are facing problem in connectivity. There is only one network bar all the time. The voice quality is so bad in jio. The data on the name of 4g is bad than 2g in actual. I have paid and buyed this with money, not a free user. So keeping in view i want to bring it to your notice to please provide the services with the best for what we have chosen your service.
Very bad experience. The details of area are, area vinjerwal, p/o bhattike, teh. Baba bakala sahib, dist. Amritsar, punjab-143116

I recharged my jio number on 16/10/2017 for rs 399 through central bank upi. Amount was deducted from my bank a/c for bildesk india [protected]@icici but my jio no. Is not recharged still yet. Please refund the amount so soon. My jio customer care indicates the matter related to bildesk of icici. Please solve the issue very soon and refund my money or make my jio no. Recharge successful.

My phone background data is off still my daily quota get over in 10 max 15 min without even watching any video. I did another recharge and now have 2 gb limit still the same story. I have turned off windows update and my last 30 days usage on the laptop wifi is showing only 2 gb total. Also even if i do not connect my laptop and only use phone it's the same story. I complained to customer care but they did not help they are saying it's background consumption which is already turned off. They are not even able to provide where data has been consumed exactly. Also when i am not even awake those times i get usage of 500mb etc. This is totally unfair as this problem a lot of customers are facing. This is not the first time we are using internet and we have done recharges on other networks as well. So they should stop making a fool of the customers. Something is just not right with the whole jio sim concept. I was planning to get jiofi but now never ever am i going to get any more jio stuff and i would discourage everyone from buying. This is just a big scam i feel.

By mistake i recharge two times same plan in same number.
I don't know how they recharge one time plan in same number. They cut rs.399 and second time also cut rs 399 from same number and same plan.
They accepted double recharge but give me only 84 days validity instead of 168 days according validity of jio shown. Actually my opinion that jio should not accept double recharge on same plan and same number. Please solve my queries. Thanking you

Dear sir my name is raj kesarwani
mobile no .. [protected]
address; shivgarh chauraha soraon allahaabad up 212502
mai jio retailer hu
my pos id [protected]
sir maine 24 aug ko 9 handset book kiya tha jo ki 1500 me sell karna tha
amaine 4500 rs pay bhi kiya hai
ab jab mere handset aa gaye hai to mujhse 1750 parti handset manga ja raha hai please help me
mere paas fos ki call recording hai
aur distributor ke dwara sanchalit kiye gaye whatsapp group ka statement hai screen shot bhi hai mere paas
kaha ja raha hai ki 2000 me becho aap hand set
distributor ka no hai mere paas
[protected]
[protected]

Till the time of writing this, no intimation of delivery of phone received. After giving a second thought, i decided not to buy this phone and approached reliance retail limited, reliance dx mini 15 a, sant nagar, east of kailash, new delhi -110065 (Store contact no. [protected]/143/217) to cancel my jio phone booked on 24.8.2017 by paying rs. 500/-. (Payment ref. No.[protected] dt.24.8.2017)

They refused to accede to my cancellation request saying they did not have any directions for cancellation of booking and making refund of rs. 500/-.
Will the concerned step into it and give required directions to the retailers/booking store not to deny the cancellation if some one so desires.
I do hope action will be taken and i, being an old man, shall not be put to any inconvenience. Booking done linking with my m [protected], new delhi - 110024

Hello,

I have recharged a wrong number [protected] instead of the right number [protected] via paytm, reference number is [protected].

I have recharged the ₹399 pack. Kindly cancel the aforesaid recharge so that i could recharge once again the right number.
Alternatively, if you could just transfer the benefits of recharge to my number as well, i will be highly obliged.

Thanking you in anticipation,
Kartik jadhav

Hloo mera nam chavda hirva he and meri complain he low speed pe pichle 15 din se ye chal raha he mene helpline pe call bhi kiya he pichle 10 days se to vaha bhi adviser ko phn nahi diya ja raha. Agar hum ne plan karvaya he to aapki responsibility he aapka output dene ki agar nahi de sakte to bata do hum bhi aage soch sake. 1 ya 2 din nahi pure 15 din se chal raha he jo kam online karne hote he vo sab atke pade he plsss kuch to karo iska at least koi issue he to hum call kare tab bata do

I need justice, i have gaven terrace space for reliance jio tower installation 4 months back and it was stopped due to opposed by public. To be informed, whatever the space utilized by them for installation had overhead tank earlier. They demolished it and processed the civil as per there requirement now nobody turn back after installation work stopped. Its huge lose to me because relocation tank caused minor damages with terrace space. Am looking for compensation. Please help me

Hello Sir/ Madam,
Respectfully, I have done my recharge 399 by Internet Banking. Amount was deducted from A/c but I still not get my Plan 399 on my Phone [protected]. I requsted that Please Refund my money back to Bank A/c or Start my Plan 399 on my given Jio no. [protected].

Thank You

Mene nvratri me router liya tha abhi mybe 20 din pehle tabse net achha chl raha tha pr do din se net slow chal raha hai fully slow me video call bhi nahi kr pa rahi hu so what can i do for best solution??? For this problem bcz blue light aa rhi hai do din se... B'coz me student hu or me net k bina mera project nahi bna skti or do din se mera proj. Adhura hai abhi exam hai to mai kya kru plzz help me...

I have a mobile recharge shop and i have done a recharge ₹399 in jio of a customer but accidently i have done a minor mistake of last 1digit I have to do recharge in [protected] but i have recharged in [protected] so kindly i am requesting you to refund my recharge back on this no. [protected]

Today 14th oct 2017, i had visited jio digital - manimajra - chandigarh to get my reliance number checked on the phone which was not operating for the last few days. I was told that the sim was not working and i need to purchase a new sim. Since this was in the name of my brother i agreed to take a new connection for a new sim. Upon providing the new sim connection and still not working on my phone they are now asking me to get my i-phone checked. When i protested and asked them that if that was the case then why did they asked me to take a new sim connection there is no satisfactory response. This exposes how in-competent staff and so called manager they have in the store. Shame on them.!!

Sir,
iam booking the phone with [protected] and my account debited rs500 and the screen shows failed please help me and i will book
with another bank account

From two days my mobile is showing no network when i call from jio number and the problem is happening with just me as other members of my family is using the jio sim with out any problem. Please sort out my problem as soon as possible as i have taken jio sim due to its good network and if the network will not come than it is of no use to me.3 days later i have recharged my jio sim with 149 rs on first day it worked but from the next days no network is there. Resolve the issue very soon.

I am sick off by making calls in jio customer care trust me i am calling in jio customer care from last one month to lodge a network problem and to resolve this. I have audio recordings too 15 to 17 time on different days i made a call and time and again i just heard from them"sorry sir our system is not working call us after 2 hours" i have recordings and even in customer care all the people are very rude they even don't know how to talk politely with customer care? This is really touchable when you are # off with network and always have to talk illiterate (Customer care executive) people answer the calls. No manners nothing, jio customer care never help against the problem and always suggest to change our phone "wow that's great why don't you gift me one jio?"
Pathetic service from reliance jio ever i have seen at least "virgin mobile customer care executive are better than you guys."
You never told me how to port my number from jio to airtel.

Sir,
my aadhar detail is user by 7 user without my consent help me what to do.
i have added the phone no which are linked to my aadhar without my consent

Sir i recharged for jio diwali offer of amount rs.399/- amount has been deducted but no recharge confirmation has been received what the matter please solve my problem... Awaiting for ur reply my mail i'd is [protected]@gmail.com please give reply for this as soon as possible!!!
I have recharged on october 13 @2017 at around 22;30 please verify the details and recharge my number as soon as possible please i beg u for this —

Purchased jio fi exchange, imei#[protected] from reliance dx mini, delhi road, saharanpur (Up) on 21 june, 2017. I have been told that i'll get 1gb data daily for five months with extra 5 gb more. For 3 month speed was ok. But after that net speed become extremely slow, sometime below 2g speed. I have tried to submit my complain to the agent from where i got this device and connection but without sucess.

Please cancel my jio phone pre-booking [protected] is my jio number. It's been three months no update on the phone there are other operators who provide phone for the same cost i will get it from them and when i called customer support they are saying it's my mistake for ordering the phone and they do not have the option to return it. This is not fair while placing order they said it will be done in next month but it's been 3 months but no news about delivery.. Please cancel the pre-booking.