Reliance Jio Infocomm Complaints & Reviews

I am a jio user living in kotekkar, 3km from kumbla town in kasaragod district. (Kerala). There is a lot of jio user in my area. From the beginning of jio the internet and the call are in a terrible state because i do not have too much network signal in my location. Internet and call will have to go to kumbla, about 3km away. Jio users who live in the same area are still experiencing the same problem as jio recharge as me.
So it is...

I have a jio postpaid no. I have recharged 99rs prime membership, 400 security deposit and 303 pre on post recharge after customer care representative confirmation.
In july 29 i have made a recharge of 399, because customer care representative told me that if you make 399 recharge then it will be your base plan no postpaid monthly billing will be generated.

Now jio has generated my aug month postpaid billing of 300 rs.br...

I recharged rs.399 plan on my jio number. I am facing so many problems after i recharged.
Jio did not provided me fast 4g internet speed, it provided like 2g speed.
But when i get good speed then after some time like 10 15 minuets it's again work as 2g internet.
Jio cheat me because they don't give me 4g speed when i have 4g plan of rs.399.
Why they provide me 4g speed for a few moments when i m in a 4g plan....

Dear sir i am using jio network [protected] but i am unable to used internet i complain so many time that there is no internet in my house location but there customer care and network team is not solved my problem and they asking that they solved my problem in 90days i say that than why i pay for 90 days u may free my internet service for 90 days they refused. When i ask for complain to trai they says kuch nahi honai wala. I request you to...

I have recharged my jio mobile number with 1101 ir pack on aug 25th and recharge was successful. After recharge i restarted mobile after 20 minutes and used the jio network for than 2 days in india (Total 7 days).

Sep 2nd i traveled saudi arabia, i am unable to get the network in saudi arabia.
I have followed the steps given by jio customer care to select the network manually and automatically but non of the network...

Transaction ID - FV000001LS7K - Transaction got Failed through Jio mobile App but my Rs. 500 got deducted from my HDFC Bank Account on 24th August 2017.
Mobile no. [protected]
HDFC Transaction details - JHDF[protected]-BILLDKRELIANCEJIOINF.
I am yet to recive refund from Raliance JIo against my failed transaction....

Sir,
I am the customer of jio no [protected] but calling services are not provided to me from last three days causes problems to me and I recharged my jio no to rs 309 for renewing my plan but i am unable to call or receive the call.
Kindly resolve the issue as soon as possible.

Thanking You,
Mr. Gajendra Pathak
[protected]
[protected]...

My jio. No is [protected]. I was having a sim since last 2 months but all of a sudden it stopped working so i got replaced it from palsikar colony indore centre they provided me sim no is[protected], inspite of 4 personal complents, on 198, the sim is not working, my complent no is co00000p6xs0. Dates 14.02 17.
. I feel that this jio is worst customer care. Network is showing but no calling and no data is working.
....

While pre-booking jio phone on 24th aug from jio.com website, the transaction was failed twice, however, rs. 1000 is deducted from my card and when i contacted jio customer care they advised to contact bank. Bank person confirmed that payment was processed successfully to merchant bank and advised to contact merchant (Jio). Now jio is keep on pushing back asking to contact bank and is not taking any action to resolve my issue or neither providing...

प्रिय ग्राहक रिलायंस जिओ टॉवर के लिए
कॉल करे :[protected]
खाली प्लाॅट या अपनी जमीन पर टॉवर लग्वेए !
इसके लिए दीये नम्बर पर सम्पर्क करे.
whatup करे :[protected]

प्रिय ग्राहक रिलायंस...

Hi,
I m krishn kumar - jio costumer no. +[protected] facing few service related problems, i have submitted complaints for the same but still continue hence you are requested to have a look —
1.) to participate with "jio kbc play along" i m trying to send answer text message to 57666, but its not being sent "your message has no valid recipients" error coming.
2.) if i m calling to someone then call goes end automatically...

Several complaints had been already registered from my side on jio customer helpline portal regarding slow internet speed. They asked me to wait near about 3 months and still the problem is not sorted out. The speed is around 7-10kbps on the name of 4g. Hope for help from consumer complaint center. My residential address is secl korba chattisgarh.#jio4g...

I am on jio 399 plan but getting only 1-10 kbps speed in muzaffarnagar, U.P. Surprisingly jio is doing nothing in this matter. The tower is far away from my location but i ask them to install a new tower near my location, but they are not responding regarding this. I complained on customer care[protected] but ask me to wait for 60 days and now on 58th day i called them again they ask to wait again for few more days. This company promise...

Reliance Jio is charging me for 02 plans at the same time & that too one is postpaid and other is prepaid.On contacting Jio care & centre several times they are not accepting their mistake and are not willing to refund my money.i also mailed them at Jio.[protected]@ril.com & [protected]@jio.com, but there is no response.i want Jio to settle my bill at the earliest....

Dear team,

My number is [protected]

From last 15 days i'm unable do call and use internet on my number. When i called in your customer care they told me that this is a postpaid no. They informed me that you have to visit jio outlet any pay the security amount after that you can use jio services.

I said okay. Last saturday i visited your outlet which is in old dlf colony sector 14, they denied...

इतना घटिया स्पीड शायद ही मैंने पहले देखा हो और कस्टमर केअर से संवाद के दौरान एक ही बात का हिदायत दी जाती है कि आपके यह नेटवर्क समश्या है हम नया नेटवर्क बिठाने का कार्य कर रहे...

I am a customer of jio. I recharged my jio no. — with 399 nearly 1 month back, but it was declined as my friend has recharged my no. Already. I didn`t received my money back until now. I made a call to the customer care but they didn`t solved my problem. The transaction id. Of the recharge is 'ju[protected]'.
I request my back as it was declined. The customer care said that i will receive the money with in one month but it hasn`t...

I am on jio 399 plan but getting only 1-15 kbps speed in dinhata, west bengal which is a municipal town. Surprisingly jio is doing nothing in this matter. The tower is far away from the main town so they must install a new tower for the better connectivity in the main town area. From november till date jio never delighted me nor the other users in the town. Free call from jio in dinhata is like a dream which never came true. My experience...

Sir I want to inform you that my transaction for Rs 498 of transaction id JU[protected] for my jio mobile number [protected] from my sbi debit card is made by me on 15/09/2017but the scheme is not activated till now.so please do the needfull .and also inform me that I am prime member or not....

I have jiofi2 router.in last 2 months i have facing problem regarding to the internet. Even signal is appear but we cannot access internet on phone or laptop. My jio no: [protected] and jio router imei no:[protected]

I also go to jio coustomer care sirsa (Haryana) 4-5 times, but no solution. I also contact care 14-15 times but no solution. Please help me. Router warrenty=2-3 month left. I m from sirsa (Haryana). I mainly...