Reliance Jio Infocomm Complaints & Reviews

Address: 517501

I booked reliance jio phone from reliance jio website and as a part of booking amount was deducted from my sbi debit card but it's showing transaction failed message on the screen after complete
Mobile number: [protected]
Delivery pincode : 517501

Could you please confirm my booking status and give me transaction confirmation to my phone number

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Address: 517501

Website: www.jio.com

I booked a jio phone from jio.com yesterday. After confirming the payment amount from sbi online banking it redirected to jio and shows the transaction failed. But the money is deducted from my bank account. I called customer care but no use. They aren't updated about jio phone yet.

The transaction id is: fv000000wh2o
My sbi transaction id is : jsbi[protected]
And found some randome id's in the url : igabwwbgi7

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Address: Bangalore, Karnataka, 560053

Website: www.cusumercomplaints.com

Yesterday i have booked two jio phones cost of 1000rs through my jio app. I got message of amount debited from my bank canara but didnt get confirmation message of jio mobiles not even transaction failure message. What to do help me in this. I keep on calling jio customer care they making to wait 24 hrs whenever i call them. I called[protected] number which is given by jio care to manage mobile phones i called to that number there is no vochers in that. Please help me to get back my money or else book mobile phones

I booked jio phones with this number [protected] pincode is 560053

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Address: Gurdaspur, Punjab, 143517

Website: Www.jio.com

I have booked jio phone and paid 500 rs from hdfc netbanking but transaction failed. So, i thought it's a server error. But after some time i get the mail of deduction of 500 rupees from my bank account. But i haven't get any confirmation message or online bill from jio. I didn't received any call from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
Thank you
Mobile no. From which i have booked ([protected]) please call me on [protected]

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Address: Bangalore, Karnataka

I booked one jio mobiles yesterday i. E 24th august, 2017 evening by paying an mount of rs.500/ through net banking. The amount is debited to my account but i did not receive pre-booking confirmation from reliance jio infocom till now. Inspite of my repeated requests over phone, i could not get correct information from the customer care executive. While calling to jio care they are telling me to call[protected]. But they is no option to submit a complain in that.

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Website: www.jio.com/JioWebApp/index.html?root=myVoucher

I tried placing an order for 2 jio phones via jio.com phone ordering page on 24/08/2017. When i proceeded to pay the amount of ₹1000, i was given an option to pay via paytm along with all other options. I selected the paytm option and entered my citibank card details to make the payment. After few seconds of entering ipin for transaction ₹1000 were deduced from my citibank account. But when the transaction was processed and i was brought back to jio transaction page, i was presented with a message stating that "your transaction id is fv000001uk1i" and it said that the transaction failed below this message. There was only one method for me to order phone and that was by entering my mobile number and placing order. After the transaction failed i haven't received any message from jio and also the money is still not refunded. Please help me get my money back from this fraud.
Thank you very much.

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Address: Guntur, Andhra Pradesh, 522101

I booked two jio mobiles yesterday i. E 24th august, 2017 evening by paying an mount of rs.1000/ through net banking. The amount is debited to my account but i did not receive pre-booking confirmation from reliance jio infocom till now. Inspite of my repeated requests over phone, i could not get correct information from the customer care executive.
Appa rao s v

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R

Ravi Sudani

from Bengaluru, Karnataka

Aug 25, 2017

With this email i want to inform you that after recharge in my jio number still i have received 8-10 call from customer care and this is so recitative.

Here i request to you please update data in your system and stop that spam calls

Thanks in advance

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Address: Nalgonda, Andhra Pradesh, 508207

Website: www.jio.com

While i was trying to pay money through sbi debit card 459xx0234 for a purchase of jio phone worth rs500.0 on pos reliancejio at reliancejio mumbai at 7:33:19pm on 24th august, they deducted 500rs from my account but jio phone has not been booked and no confirmation message.
Bank txn no # ju[protected]
Phone no [protected]
Pin code 508207
It also shows jio transaction i'd is null

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Nirmal Patni

from Durg, Chhattisgarh

Aug 25, 2017

It is observed that from 15-0817 onward till today Net speed is very-very slow in Hatpiplia 455 223 dist-Dewas, MP. Pls speedup as soon as possible,

Dr N K Patni
Mobile :[protected]
E-Mail : [protected]@gmail.com

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S

Shelu Vaishanav

from Ahmedabad, Gujarat

Aug 25, 2017

I do recharge of 399 but I not get ₹76 cashback

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I registered for jio mobile trough jio app with mobile no:[protected] & also pay 500rs via sbi debit card txn # jt [protected] but there is any sms from jio, is it registered? Plz clarify, my mail id : [protected]@gmail.com. Weather my registration considered give me any dialuage from jio to my mobile number [protected] or mailing to my email. It's minimum communication is required. Thanking you. K ravindra kumar, amalapuram:533201.

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Address: 400709

Website: www.jio.com/JioWebApp/index.html?root=myVoucher

Transaction failed : fv000000xboo
Sbipg ju[protected]reliancejio mumbai
My registration details are:
My number: [protected]
Pincode: 400709

I live in kopar-khairane, navi-mumbai - 400709. Yesterday on 24 aug 2017 at 7pm, i had booked jio phone rs 500 from my laptop on jio website: (https://www.jio.com/JioWebApp/index.html?root=myVoucher)

And i had paid rs 500 via sbi debit card online. The amount of rs 500 amount got deducted from my sbi account under the name of reliancejio mumbai.

I got a message window after payment of transaction failed : fv000000xboo

My registration details are:
My number: [protected]
Pincode: 400709

Please refund the amount or else provide me voucher details for get jio phone..
Asap; mail id: [protected]@outlook.com

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Address: Bhopal, Madhya Pradesh, 462001

Website: www.Jio.com

I paid Rs/500 for Jio Phone booking through My Jio app on 24/08/17 but transaction failed but money was not returned to my account.
My transaction id was FV000001MOJQ
I have call jio customer care but no one picked up the phone.

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I did a transaction of rs 500 while pre booking the jio smartrphone.
Money got deducted from my account and i even got a transaction id for that but i did not get any confirmation mail of any sort on the mobile number which i used to register. How can i possibly be assured of the product.

Phone nuber given while booking : [protected]
Pin: 827003
Transaction id: fv[protected]

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Address: East Singhbhum, Jharkhand, 831015

I have booked jio phone from www.jio.com website on 25th Aug, 2017 and paid amount of Rs.500 from Hdfc Net Banking transaction. But I haven't get any confirmation message or online bill from Jio. So please resolve this issue as soon as possible. Help me regarding this issue.
Thank You
Subodh Kumar

Mobile no. from which I have booked - [protected]
Pin code 831015

+1 photos

Aug 31, 2017

Complaint marked as Resolved

Thanx yo the team of consumercomplaints.com and Reliance Jio Infocom as I got the message of Jio phone booking and now voucher details of booked Jio phone is showing in My Jio App

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Address: Cuttack, Odisha, 753012

Website: www.jio.com

I have booked jio phone and paid 500 rs from sbi net banking but transaction failed. So, i thought it's a server error. But after some time i get the mail of deduction of 500 rupees from my bank account with transaction reference number igabwvwky8. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
Thank you
Mobile no. From which i have booked-[protected]

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K-love Khush

from Jalandhar, Punjab

Aug 25, 2017

Hi sir m khush from khush telecom, sri muktsar sahib sir my distributors nor work properly, use bad language nd no action my complaint . my contact no.[protected] this is my demo no

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I have booked jio phone and paid 500 rs from hdfc net banking but transaction failed. So, i thought it's a server error. But after some time i get the mail of deduction of 500 rupees from my bank account. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
Thank you
Mobile no. From which i have booked - [protected]

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Address: 831003

Yesterday (24th august 2017) i booked a jio phone from the site, and made transaction through my sbi credit card, as the money got deducted from my account but i didn't got any confirmation message from jio about phone booking. Please help. I am also trying to contact customer care but they are not receiving phone. Please help. The mobile number by which i registered is [protected]. And the pin code is 831003. And my transaction id is fv000000xzvy. Please help me out... I am waiting

Reliance Jio Infocomm customer support has been notified about the posted complaint.

Aug 19, 2017

Birendra Kumar Dip's response I have facing lot of problem

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R

raghav ghai

from Allahabad, Uttar Pradesh

Aug 25, 2017

No connection in model town area of rohtak... 4g works like 2g and other area are ok but model town area has a poor signal strength
No speed nothing.. kindly look into it or else everyone over here will go to airtel or voda it this problem is not solved asap..
Thank you

[protected]

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B

Birendra Kumar Dip

from Jalpaiguri, West Bengal

Aug 25, 2017

Dear Sir,
I have online recharged Rs.399/= on 07/08/2017 but till date I could not get the facility also my out going call ban from 18/08/2017, I have facing lot of problem.please activate imideately with regards.

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On 24th august i tried booking 2 jio handsets through my jio mobile app, it asked for phone number and pin code and then it redirected to payment page asking for 500 rupees, i am redirected to payment page and money got deducted from my sbi net banking but the status on app showed transaction is failed and then i get no instructions from jio what to do next. This has happened twice.
Transaction ids are :
Fv000000wp3s for mobile no [protected]
Fv000000yfq6 for mobile no[protected]

Please help me, i want either phone or my money back.

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Address: Thane, Maharashtra, 401107

Dear sir /madam,

Today evening i try to book jio mobile 1500rs. I register my mob no.[protected] pin code -401107. Next step i go to payment page i pay 500 rs. My debit card after few seconds msg show your transaction failed. Rs.500 debit my account. But i can't confirmation message to my mobile.
I want my money next 24 hours.
I am awaiting your reply..

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Address: Mumbai City, Maharashtra

As its seams jio phone pre booking but still after booking no status about the booking amt is deducted this show how company making fool

As brief with my issue i had booked a jio phone online and after booking it no notification of booking as if the issue is small a company has to resolved it still im ##### with this but no response about

Booking No
how it will transit and further details

reliance has just deducted my Amount no further details

as if the issue is small the responsibility is more to resolve it

let me know the further process

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Address: Gaya, Bihar, 823001

Hi,

Be aware guys i have just posted the complain regarding jio phone and i have given my number at the end.

I am started getting fraud call from this number

Fraud call number: [protected]
True call name display: ebazar ninja backend

They will ask your credit/defit card number and everything. Thay will tell that u will get refund of money quickly. This is a fraud its not genuine call from jio
So alert and don't post your number

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Reliance Jio Infocomm Complaints & Reviews

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