Submit a Complaint
Claimed

Reliance Jio Infocomm Complaints & Reviews

www.jio.com
1
Updated: Jan 16, 2026
Complaints 6640
Resolved
370
Unresolved
6270
Bad 😕 It seems that Reliance Jio Infocomm has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Reliance Jio Infocomm

Having problems with Reliance Jio Infocomm?

File a complaint and get it resolved by Reliance Jio Infocomm customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Mobile Service Providers
Reliance Jio Infocomm

Reliance Jio Infocomm reviews & complaints page 234

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
C
chaitanyachaitu
from Bengaluru, Karnataka
Aug 25, 2017
Report
Copy

I have booked jio phone and paid 500 rs from sbi debit card but transaction failed. So, i thought it's a server error. But after some time i get the mail of deduction of 500 rupees from my bank account. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.

T id fv000000xy3l
Booked from [protected] as a woner

Regards,
Chaitanya
[protected]
[protected]@gmail.com
Reliance Jio Infocomm customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    ali.kamar99
    from Nagram, Uttar Pradesh
    Aug 25, 2017
    Report
    Copy

    Address: Jhansi, Uttar Pradesh, 284001

    I booked reliance JIO phone from reliance jio website and as a part of booking amount was deducted from my account but it's showing transaction failed and than refresh page than so successful.
    Mobile No.-[protected] Pin Code=284001
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      H
      hackerinside
      from Lucknow, Uttar Pradesh
      Aug 25, 2017
      Resolved
      Report
      Copy
      Resolved

      Address: Sonbhadra, Uttar Pradesh, 324010
      Website: www.jio.com

      On 24th august in between 5:45 to 6:00 pm i booked jio phone via myjio app, during registration i entered my primary airtel number [protected], made the payment with my debit card which is of central bank of india. Amount has been debited from my account but i neither received any transaction id nor any voucher sms. When i called customer care, they were asking me for transaction id which i didn't received.

      So it's my humble request to inform the company about this so they will give me the details on this matter or else refund my money.

      My jio number - [protected]

      My airtel number - [protected]

      I am attaching the screenshot of the transaction i made from my internet banking account.
      Aug 27, 2017
      Complaint marked as Resolved 
      Reliance Jio Infocomm customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        N
        nawarang
        from Nagram, Uttar Pradesh
        Aug 25, 2017
        Report
        Copy

        Address: Jaipur, Rajasthan, 302013
        Website: jio.com

        I have booked jio phone and paid 1000 rs from account but transaction failed. So, i thought it's a server error. But after some time i got the mail of deduction of 1000 rupees from account. But i haven't got any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
        Thank you
        Mobile no. From which i have booked-[protected]
        Pin: 302013...
        Reliance Jio Infocomm customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          J
          Jaiarchana
          from Hyderabad, Telangana
          Aug 25, 2017
          Report
          Copy

          Address: 500059
          Website: Jio App

          Sir,
          I have booked two jio phones on 24 aug one from the net at 6:28 pm and another from my mobile through jio app at 6:31 pm and paid the amounts through my jio money wallet.

          First one which i have booked on net got processed and got confirmation message on my cell. Its transaction id:[protected] i. E rs.500

          Second one which i have booked on my cell through jio app got server error message a. After payment of rs. 500 through jio money wallet which transaction id :[protected]

          Mobile number - [protected] pin code : 500059
          This is my number, i have registered a jio phone. I have attached screen shot of payment of rs 500/-. Please convey if i have registered jio phone or not... For second one.

          Thank you
          Regards archana v
          Reliance Jio Infocomm customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            G
            G.Nellai Arasu
            from Hyderabad, Telangana
            Aug 25, 2017
            Report
            Copy

            Address: 560029

            Yesterday (On 24.8.2017) i booked a jiophone through mob no.[protected] giving my pin code as 560029. As advised, i also paid rs. 500 through my sbi (Sbm) debit card. Immediately i received a message that the 'booking is successful' and the amount has also been debited from my bank account vide txn. No. Ku[protected]. But i did not receive any message from jiophone regarding the transaction id, confirmation of the booking etc. Therefore, please verify the details given above and furnish me the transaction id no. To enable me to get a jiophone.
            Reliance Jio Infocomm customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              rakshit104
              from New Delhi, Delhi
              Aug 25, 2017
              Resolved
              Report
              Copy
              Resolved

              Address: Gautam Buddh Nagar, Uttar Pradesh
              Website: www.jio.com

              I have booked jio phone and paid 500 rs from PayTM but transaction failed. So, i thought it's a server error. But after some time i get the mail of deduction of 500 rupees from PayTM. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
              Thank you
              Mobile no. From which i have booked-[protected]
              Pin: 201301
              Jul 20, 2022
              Complaint marked as Resolved 
              Reliance Jio Infocomm customer support has been notified about the posted complaint.
              Aug 25, 2017
              Updated by rakshit104               Either provide me my money back or give me the confirmation
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                Dhwanit Meshram
                from Mumbai, Maharashtra
                Aug 25, 2017
                Report
                Copy

                While booking jio handset i had done transaction of Rs.500 but it was not successful. After 2 min I got message form Axis Bank that money has been debited. Mobile has not booked yet, not any confirmation message has been received. They why money has been debited. Please provie me right information regarding issue.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  sarim__farooq
                  from Jammu, Jammu and Kashmir
                  Aug 25, 2017
                  Report
                  Copy

                  Address: 190001
                  Website: jio.com

                  I tried to book jio phone, entered the number [protected] and pin code 190001. Choosed net banking, payment was complete, got the message from the bank that money has been deducted (Screenshot attached) but the transaction failed and got no message from jio team that the payment is done or the order is successfully completed. Now i either want the order of the jio phone or i want my refund back.

                  Thank you,

                  Bichoo farooq
                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    Y
                    ydhananjaykumar
                    from Mau, Uttar Pradesh
                    Aug 25, 2017
                    Report
                    Copy

                    Website: www.jio.com

                    Sir, date 24/08/2017 ko samay 20:43 baje maine apane jio no. [protected] ke my jio app se mobile no. [protected] pin code 221603 par jio phone book kiya tha. Jisame mere sbi account se net banking dwara transaction ref. No. Igabwwnvc5 date 24/08/2017 at 20:43 par 500 rs successfully debited huye the lekin abhi tak mobil no.[protected] par koi bhi jio phone booking sambandhit massege praapt nahin hua hai. Yadi mobil no.[protected] par jio phone book nahin hua hai to kripya suchit karte huye debite kiye huye 500 rs wapas lautane ki kripa karen.
                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      N
                      narasimha2k1
                      from Bengaluru, Karnataka
                      Aug 25, 2017
                      Report
                      Copy

                      I have booked jio phone and paid rs.500 through sbi net banking on 24.08.17 vide bank ref no. Lsbi[protected]igabwwkja4, but transaction failed. So, i thought it's a server error. But after some time i get the sms message of deduction of rs.500 from my bank account. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.

                      Mobile no. From which i have booked-[protected]
                      Narsimha
                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        G
                        Gaurav Berry
                        from Tulsipur, Uttar Pradesh
                        Aug 25, 2017
                        Report
                        Copy

                        Address: Lucknow, Uttar Pradesh, 226021

                        Dear Sir,

                        I booked jio new phone yesterday with the number [protected] but still I didn't get any confirmation through my transaction was successful with transaction id FV000001VDLS.
                        Kindly assist me in this matter as I am worried that whether my phone booked or not.My account got debited by 500.

                        With regards
                        Gaurav Berry
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          SRIRAMA RANGANATH
                          from Gudivada, Andhra Pradesh
                          Aug 25, 2017
                          Report
                          Copy

                          I have booked jio phone and paid 500 rs from sbi debit card but transaction failed. So, i thought it's a server error. But after some time i get the mail of deduction of 500 rupees from my bank account. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
                          Thank you
                          Mobile no. From which i have booked-
                          [protected]
                          Reliance Jio Infocomm customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            shashishai
                            from Hyderabad, Telangana
                            Aug 25, 2017
                            Report
                            Copy

                            Address: 500013

                            Yesterday When i try to pre book jio phone, my paytm wallet has debited 500/-.but transcation is failed.order is not confirmed.please resolve the issue and credit my balance.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              MaYAnK GarG ShaRma
                              from Vikasnagar, Uttarakhand
                              Aug 25, 2017
                              Report
                              Copy

                              Address: Firozabad, Uttar Pradesh, 205135

                              Plz look forward i have booked jio phone bal 500 deduct but no massage i have received. But from bank received. Bal deducted. Thank you for using your sbi debit card 510xx2766 for a purchase worth rs500.0 on pos reliancejio at reliancejio txn# ju[protected]. Mayank garg [protected] so plz if not book refund me and information me about book or not so further i booked it
                              Reliance Jio Infocomm customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                R.S. Ghule
                                from Pune, Maharashtra
                                Aug 25, 2017
                                Report
                                Copy

                                Address: 425001

                                This is to complaint that, while booking the jio mobile phone through www.jio.com money was deducted but phone was not booked. There was a message that, ' your transaction failed' but what about the money rs.1000 /- deducted from my sbi account. Kindly ask jio to refund the same.
                                Transaction id was:fv000001lkln and sbi transaction ref no. Was igabwwihp2.

                                R. S. Ghule
                                Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  Md Saber
                                  from Adoni, Andhra Pradesh
                                  Aug 25, 2017
                                  Report
                                  Copy

                                  Address: 500053
                                  Website: Myjio App

                                  I have booked jio phone and paid 500 rs from paytm but transaction failed. So, i thought it's a server error. But after some time i get the mail of deduction of 500 rupees from paytm account. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
                                  Thank you
                                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    madan gopal prasad
                                    from Hojai, Assam
                                    Aug 25, 2017
                                    Report
                                    Copy

                                    Address: 831004

                                    Dear sir,
                                    I have booked jio mobile and paid rs500 from axis bank debit card and money is debited from my account which rrgrrence no is 667862 but i havrn·t get any confirmation of booking through massage from jio. Soy please resolve this issue as soon as possible make arrangement to refund my money.
                                    Monile no. From which i have booked is [protected] and area code is 831004
                                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Amol Tambe Patil
                                      from Aurangabad, Maharashtra
                                      Aug 25, 2017
                                      Report
                                      Copy

                                      Address: 411052
                                      Website: ww.jio.com

                                      Respected sir/mam,

                                      I am amol tambe mobile number is [protected], query is actually i booked jio phone from my debit card+atm pin from jio.com website.
                                      Successfully i go to the payment page and also rs. 500 money is deducted from my account but after that i'm waiting for confirmation message, but i didn't received any confirmation message from you.
                                      Now i want to know that i successfully register jio phone or not if not then please refund money in my bank account otherwise i'm taking strict action against you, so please give me solution within 12 hours.
                                      I'm attaching some screenshots of money debited pfa below, and mentioning my bank details below.
                                      Bank of maharashtra
                                      Account number - [protected]
                                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        G
                                        Gosathe1
                                        from Mumbai, Maharashtra
                                        Aug 25, 2017
                                        Report
                                        Copy

                                        Address: Raigad, Maharashtra, 410206

                                        Sir
                                        Today i have registered jio phone. Rs 500 rs deducted from my bank account, by using upi application. But 500 rs deducted from account but still i don't have registration messages from your team.
                                        Mobile number - [protected]
                                        This is my number, i have registered a jio phone. I have attached screen shot of payment of rs 500/-. Please convey if i have registered jio phone or not.
                                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          MobileTopUp.co.in
                                          1.7
                                          (85)
                                          Paytronic Network
                                          3.9
                                          (26)
                                          Raysoni Enterprises
                                          1
                                          (205)