Reliance Jio Infocomm Complaints & Reviews

I have booked jio phone and paid 500 rs from hdfc net banking but transaction failed. So, i thought it's a server error. But after some time i get the mail of deduction of 500 rupees from my bank account. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
Thank you
Mobile no. From which i have booked - [protected]

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Address: 831003

Yesterday (24th august 2017) i booked a jio phone from the site, and made transaction through my sbi credit card, as the money got deducted from my account but i didn't got any confirmation message from jio about phone booking. Please help. I am also trying to contact customer care but they are not receiving phone. Please help. The mobile number by which i registered is [protected]. And the pin code is 831003. And my transaction id is fv000000xzvy. Please help me out... I am waiting

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Aug 19, 2017

Birendra Kumar Dip's response I have facing lot of problem

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R

raghav ghai

from Allahabad, Uttar Pradesh

Aug 25, 2017

No connection in model town area of rohtak... 4g works like 2g and other area are ok but model town area has a poor signal strength
No speed nothing.. kindly look into it or else everyone over here will go to airtel or voda it this problem is not solved asap..
Thank you

[protected]

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B

Birendra Kumar Dip

from Jalpaiguri, West Bengal

Aug 25, 2017

Dear Sir,
I have online recharged Rs.399/= on 07/08/2017 but till date I could not get the facility also my out going call ban from 18/08/2017, I have facing lot of problem.please activate imideately with regards.

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On 24th august i tried booking 2 jio handsets through my jio mobile app, it asked for phone number and pin code and then it redirected to payment page asking for 500 rupees, i am redirected to payment page and money got deducted from my sbi net banking but the status on app showed transaction is failed and then i get no instructions from jio what to do next. This has happened twice.
Transaction ids are :
Fv000000wp3s for mobile no [protected]
Fv000000yfq6 for mobile no[protected]

Please help me, i want either phone or my money back.

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Address: Thane, Maharashtra, 401107

Dear sir /madam,

Today evening i try to book jio mobile 1500rs. I register my mob no.[protected] pin code -401107. Next step i go to payment page i pay 500 rs. My debit card after few seconds msg show your transaction failed. Rs.500 debit my account. But i can't confirmation message to my mobile.
I want my money next 24 hours.
I am awaiting your reply..

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Address: Mumbai City, Maharashtra

As its seams jio phone pre booking but still after booking no status about the booking amt is deducted this show how company making fool

As brief with my issue i had booked a jio phone online and after booking it no notification of booking as if the issue is small a company has to resolved it still im ##### with this but no response about

Booking No
how it will transit and further details

reliance has just deducted my Amount no further details

as if the issue is small the responsibility is more to resolve it

let me know the further process

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Address: Gaya, Bihar, 823001

Hi,

Be aware guys i have just posted the complain regarding jio phone and i have given my number at the end.

I am started getting fraud call from this number

Fraud call number: [protected]
True call name display: ebazar ninja backend

They will ask your credit/defit card number and everything. Thay will tell that u will get refund of money quickly. This is a fraud its not genuine call from jio
So alert and don't post your number

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Address: 394221

Website: Reliance Jio Infocomm

I have booked jio phone and paid 500 rs from sbi net banking but transaction failed. But generated trasaction id id fv000001lkq0 so, i thought it's a server error. But after some time i get the mail of deduction of 500 rupees from my bank account. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
Thank you
Mobile no. From which i have booked-[protected].

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Address: Haridwar, Uttarakhand, 247667

Dear Sir,
I am Deepak Chandel([protected]) and my issue was payment deducted twice Transition ID [protected]
[protected] . But confirmation massage not received from jio .

Kindly help me what to do
Thanks & regard
Deepak chandel
[protected]

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Address: Kamrup, Assam, 781376

I booked jio phone on 24.08.2017 by paying advance rs.500 in jio.com website but did not received any message regarding the confirmation of my booking from jio except the amount deduction message from bank. I booked using my non jio number [protected]. Kindly confirm my booking and send a message regarding the confirmation of my jio phone booking. Here i have attached the screen shot of booking successful shown after making payment for your reference.

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Address: Rangareddy, Andhra Pradesh, 500097

After paying 2 times 500 rs payment, i did not get conformation.. I request you to kindly send me conformation sms on my mobile [protected] and [protected].. The payment is done yesterday roughaly at 8.00pm and little later other one. On the mobile no [protected]... Both the time money is deductead from net banking... This complaint is against yester booking was lanchead by reliance jio for hand set...in the evening 5.00 pm...

Aug 27, 2017

Complaint marked as Resolved

No the complaint is not resolved instead mr pankaj sarma who spoke on behalf of reliance digital has deductead 1000 +1000 rs from my debit card . Pl take immediate action the person who called me from +91 7836891839...

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Aug 25, 2017

Updated by B H Surya Prakash pl call me & tell me why and how this can happen my no is [protected] and pl refund me 2000 rs ..

Aug 26, 2017

Updated by B H Surya Prakash No the complaint is not resolved instead mr pankaj sarma who spoke on behalf of reliance digital has deductead 1000 +1000 rs from my debit card . Pl take immediate action the person who called me from +91 [protected]...

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M

Madhav Somani

from Indore, Madhya Pradesh

Aug 28, 2017

I have made a payment of rupees 500 for Jio phone booking from mobile no. [protected] delivery address pin 452002 but haven't receive confirmation message so please resolved my query and send me confirmation message including order no.

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Address: Gaya, Bihar, 823001

Hi sir,

While purchasing the jio phone from jio.com.
Message displayed : your transaction is successful and transaction id null.

I haven't received any confirmation message or whether i will get my money refunded.

Tried to call jio customer care, but they are not helping.

Could you please let me know from where i will clear my queries and get my money back.

My mob: [protected]

Thanks,
Sn singh

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Address: 731204

Website: www.jio.com

After being successfull payment, I hv seen my jio handset booking was done but token or order no. Does not come to registered mobile.no.

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Address: Hyderabad, Andhra Pradesh, 500050

Yesterday night i tried to book a jio phone, all went super cool till the payment gateway. After payment the is no reference id, no successful message but money got deducted from my bank.

Do i need to try booking a new phone or just wait for the jio people to call me?

How can take further action about this process?

[protected] is the mobile number used in the jio phone booking

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Address: Varanasi, Uttar Pradesh, 221001

I have booked my jio phone with my airtel mobile no [protected]. On saturday i. E;24th august 2017. But not received confirmation message for jio phone booking.
The transaction was successful and the amount was withdrawal from my accounti. E;paytm account.
Please help me out of it as soon as possible. And get me a way to get confirm about my booking.
Thnak you

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Address: Jaipur, Rajasthan, 302033

Sir,

I want to inform that on yesterday, i have tried to book jio phone, rs 500 has been deducted from my pnb account. And the phone booking order failed. So, it is request from jio team to refund my money as soon as possible.

Below are detail of my complain:

Mobile number (Jio): [protected]

Alternative contact detail: [protected]

Pnb a/c: [protected]

+2 photos

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Aug 25, 2017

Updated by vikash.kumawat96 Is there anyone, who can help to resolve this issue

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Website: billdesk.com

Dear sir/mam
I am abhishek singh, i booked jio phone and pay 500 balance through paytm.
Paytm shows balance has been succesfully deducted but jio phone payment site (www.billdesk.com) shows transaction has been failed.

I also do not get help from paytm 24x7 service. Paytm customer help employee is so busy that they are not able to resolve their customer problem.

My money has been gone ' i don't know where ' and how to contact them.

Plz help me to refund my money.

Thank you
Abhishek singh
[protected]

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Address: Amreli, Gujarat, 365601

Website: www.jio.com

I have booked jio free phone from number [protected] but no sms or voucher number received on booking and no proper answere received

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Aug 26, 2017

Complaint marked as Resolved

By providing alternative method for details

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Address: 600020

I have ported my no.[protected] to jio from idea.
After activation it has never worked properly amd calls are not going thro.
The lyf mobile i bought from reliance is also a utter waste. I am waiting for the 3 months period to end so that i will switch over to airtel.
There is a proverb in tamil "sontha kaasila soonium vachikarathu" is the right one for joining jio.
I have never experienced a worst service in my life so far.
Please arrange to port my number [protected] as i do not want to be in jio network and i am ready to lose my inr.399/-+inr.90/ paid.

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Address: Amroha, Uttar Pradesh, 244223

I had booked the jio phone and made the payment through paytm. Amount was successfully deducted of rs.500 from my paytm wallet.
But there was a notification from jio that the transaction failed... I didn't get any order status and not any confirmation msg.. Than why my money deducted.
Paid rs.500.00 to billdeskutil. Wallet txn id:[protected].
Provide me order id or refund my money...

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N

Neeraj_Manchanda

from Agra, Uttar Pradesh

Aug 25, 2017

I had booked the Jio Phone and made the payment through Internet banking . Amount was successfully deducted of Rs.500 from my bank account.
But there was a notification from Jio that the transaction is failed...i didn't get any order status and not any confirmation msg from JIO for order booking.
My transaction ref. no. is IGABWWKLI0.
Please take the necessary action for the same.

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A

anksuhkar

from Kamareddi, Telangana

Aug 25, 2017

HELLO SIR MYSELF NANDA KISHOR TOTAL I BOOKED 2 JIO PHONES and amount 1000 DEDUCTED FROM MY ACCOUNT WITHOUT ANY VOUCHER DETAILS.
[protected][protected][protected][protected]...⇄
THE TWO TRANSACTION OF WHICH ONE WAS SUCCESFULL AND SHOWED NULL ID FOR THIS TRANSACTION AND THE reference no : JSBI[protected]IGABWWHWG5 AND mobile number submitted while booking [protected][protected][protected][protected][protected]...⇄ I HAVENT RECIVED ANY MSG TO MY MOBILE AND THE OTHER TRANSACTION WAS TRANSACTION FAILED AND THE TRANSACTION ID IS : FV000000H8NN
reference no :JSBI[protected]IGABWVWFJ7
Mobile number submitted while booking [protected][protected][protected][protected][protected]...⇄
PLEASE CONTACT ME ON THIS NUMBER [protected]
please take necessary action sir

BELOW PROVIDING THE SCREENSHOT OF TRANSACTION DETAILS

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Address: Bongaigaon, Assam, 783380

Website: Jio.com

I have booked jio phone and paid 500 Rs from bank of maharastra debit card but transaction failed. So, I thought it's a server error. But after some time I get the mail of deduction of 500 rupees from my bank account. But I haven't get any confirmation message or online bill from Jio. So please resolve this issue as soon as possible. Help me regarding this issue.
Thank You
Mobile no. from which I have booked-[protected]

Aug 25, 2017

Complaint marked as Resolved

Reliance Jio Infocomm customer support has been notified about the posted complaint.

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D

DasSN

from Asansol, West Bengal

Aug 25, 2017

On 24th August, 2017 evening I pre-booked one jio phone using My Jio app and paid Rs.500.00 via internet banking. The transaction was successful and transaction ID "FV000000FFG2" has been shown. Money has been successfully debited from my bank account. But no confirmation SMS or email has yet been received by me at my jio number [protected] or the beneficiary mob. number.

Please help.

Reliance Jio Infocomm Complaints & Reviews

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