Submit a Complaint
Claimed

Reliance Jio Infocomm Complaints & Reviews

www.jio.com
1
Updated: Apr 20, 2026
Complaints 6654
Resolved
371
Unresolved
6283
Bad 😕 It seems that Reliance Jio Infocomm has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Reliance Jio Infocomm

Having problems with Reliance Jio Infocomm?

File a complaint and get it resolved by Reliance Jio Infocomm customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Mobile Service Providers
Reliance Jio Infocomm

Reliance Jio Infocomm reviews & complaints page 235

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
rakshit104
from New Delhi, Delhi
Aug 25, 2017
Resolved
Report
Copy
Resolved

Address: Gautam Buddh Nagar, Uttar Pradesh
Website: www.jio.com

I have booked jio phone and paid 500 rs from PayTM but transaction failed. So, i thought it's a server error. But after some time i get the mail of deduction of 500 rupees from PayTM. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
Thank you
Mobile no. From which i have booked-[protected]
Pin: 201301
Jul 20, 2022
Complaint marked as Resolved 
Reliance Jio Infocomm customer support has been notified about the posted complaint.
Aug 25, 2017
Updated by rakshit104 Either provide me my money back or give me the confirmation
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D
    Dhwanit Meshram
    from Mumbai, Maharashtra
    Aug 25, 2017
    Report
    Copy

    While booking jio handset i had done transaction of Rs.500 but it was not successful. After 2 min I got message form Axis Bank that money has been debited. Mobile has not booked yet, not any confirmation message has been received. They why money has been debited. Please provie me right information regarding issue.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      sarim__farooq
      from Jammu, Jammu and Kashmir
      Aug 25, 2017
      Report
      Copy

      Address: 190001
      Website: jio.com

      I tried to book jio phone, entered the number [protected] and pin code 190001. Choosed net banking, payment was complete, got the message from the bank that money has been deducted (Screenshot attached) but the transaction failed and got no message from jio team that the payment is done or the order is successfully completed. Now i either want the order of the jio phone or i want my refund back.

      Thank you,

      Bichoo farooq
      Reliance Jio Infocomm customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        Y
        ydhananjaykumar
        from Mau, Uttar Pradesh
        Aug 25, 2017
        Report
        Copy

        Website: www.jio.com

        Sir, date 24/08/2017 ko samay 20:43 baje maine apane jio no. [protected] ke my jio app se mobile no. [protected] pin code 221603 par jio phone book kiya tha. Jisame mere sbi account se net banking dwara transaction ref. No. Igabwwnvc5 date 24/08/2017 at 20:43 par 500 rs successfully debited huye the lekin abhi tak mobil no.[protected] par koi bhi jio phone booking sambandhit massege praapt nahin hua hai. Yadi mobil no.[protected] par jio phone book nahin hua hai to kripya suchit karte huye debite kiye huye 500 rs wapas lautane ki kripa karen.
        Reliance Jio Infocomm customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          N
          narasimha2k1
          from Bengaluru, Karnataka
          Aug 25, 2017
          Report
          Copy

          I have booked jio phone and paid rs.500 through sbi net banking on 24.08.17 vide bank ref no. Lsbi[protected]igabwwkja4, but transaction failed. So, i thought it's a server error. But after some time i get the sms message of deduction of rs.500 from my bank account. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.

          Mobile no. From which i have booked-[protected]
          Narsimha
          Reliance Jio Infocomm customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            G
            Gaurav Berry
            from Tulsipur, Uttar Pradesh
            Aug 25, 2017
            Report
            Copy

            Address: Lucknow, Uttar Pradesh, 226021

            Dear Sir,

            I booked jio new phone yesterday with the number [protected] but still I didn't get any confirmation through my transaction was successful with transaction id FV000001VDLS.
            Kindly assist me in this matter as I am worried that whether my phone booked or not.My account got debited by 500.

            With regards
            Gaurav Berry
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              SRIRAMA RANGANATH
              from Gudivada, Andhra Pradesh
              Aug 25, 2017
              Report
              Copy

              I have booked jio phone and paid 500 rs from sbi debit card but transaction failed. So, i thought it's a server error. But after some time i get the mail of deduction of 500 rupees from my bank account. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
              Thank you
              Mobile no. From which i have booked-
              [protected]
              Reliance Jio Infocomm customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                shashishai
                from Hyderabad, Telangana
                Aug 25, 2017
                Report
                Copy

                Address: 500013

                Yesterday When i try to pre book jio phone, my paytm wallet has debited 500/-.but transcation is failed.order is not confirmed.please resolve the issue and credit my balance.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  MaYAnK GarG ShaRma
                  from Vikasnagar, Uttarakhand
                  Aug 25, 2017
                  Report
                  Copy

                  Address: Firozabad, Uttar Pradesh, 205135

                  Plz look forward i have booked jio phone bal 500 deduct but no massage i have received. But from bank received. Bal deducted. Thank you for using your sbi debit card 510xx2766 for a purchase worth rs500.0 on pos reliancejio at reliancejio txn# ju[protected]. Mayank garg [protected] so plz if not book refund me and information me about book or not so further i booked it
                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    R.S. Ghule
                    from Pune, Maharashtra
                    Aug 25, 2017
                    Report
                    Copy

                    Address: 425001

                    This is to complaint that, while booking the jio mobile phone through www.jio.com money was deducted but phone was not booked. There was a message that, ' your transaction failed' but what about the money rs.1000 /- deducted from my sbi account. Kindly ask jio to refund the same.
                    Transaction id was:fv000001lkln and sbi transaction ref no. Was igabwwihp2.

                    R. S. Ghule
                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      Md Saber
                      from Adoni, Andhra Pradesh
                      Aug 25, 2017
                      Report
                      Copy

                      Address: 500053
                      Website: Myjio App

                      I have booked jio phone and paid 500 rs from paytm but transaction failed. So, i thought it's a server error. But after some time i get the mail of deduction of 500 rupees from paytm account. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
                      Thank you
                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        madan gopal prasad
                        from Hojai, Assam
                        Aug 25, 2017
                        Report
                        Copy

                        Address: 831004

                        Dear sir,
                        I have booked jio mobile and paid rs500 from axis bank debit card and money is debited from my account which rrgrrence no is 667862 but i havrn·t get any confirmation of booking through massage from jio. Soy please resolve this issue as soon as possible make arrangement to refund my money.
                        Monile no. From which i have booked is [protected] and area code is 831004
                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Amol Tambe Patil
                          from Aurangabad, Maharashtra
                          Aug 25, 2017
                          Report
                          Copy

                          Address: 411052
                          Website: ww.jio.com

                          Respected sir/mam,

                          I am amol tambe mobile number is [protected], query is actually i booked jio phone from my debit card+atm pin from jio.com website.
                          Successfully i go to the payment page and also rs. 500 money is deducted from my account but after that i'm waiting for confirmation message, but i didn't received any confirmation message from you.
                          Now i want to know that i successfully register jio phone or not if not then please refund money in my bank account otherwise i'm taking strict action against you, so please give me solution within 12 hours.
                          I'm attaching some screenshots of money debited pfa below, and mentioning my bank details below.
                          Bank of maharashtra
                          Account number - [protected]
                          Reliance Jio Infocomm customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            G
                            Gosathe1
                            from Mumbai, Maharashtra
                            Aug 25, 2017
                            Report
                            Copy

                            Address: Raigad, Maharashtra, 410206

                            Sir
                            Today i have registered jio phone. Rs 500 rs deducted from my bank account, by using upi application. But 500 rs deducted from account but still i don't have registration messages from your team.
                            Mobile number - [protected]
                            This is my number, i have registered a jio phone. I have attached screen shot of payment of rs 500/-. Please convey if i have registered jio phone or not.
                            Reliance Jio Infocomm customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Aron Baro
                              from Guwahati, Assam
                              Aug 25, 2017
                              Report
                              Copy

                              Address: Nalbari, Assam, 781335

                              I have booked jio phone and paid 500 rs from sbi debit card but transaction failed. So, i thought it's a server error. But after some time i get the sms of deduction of 500 rupees from my bank account. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
                              Thank you
                              Mobile no. From which i have booked-[protected].
                              Reliance Jio Infocomm customer support has been notified about the posted complaint.
                              View replies
                              Sir,
                              I Radhakrishnan KV, Mobile No [protected], had Pre-booked Jio phone on 24 Aug 2017 and had paid Rs 500-/- through Paytm Wallet Txn ID:[protected] under BILLDESKutil Order #JPT[protected]. However on checking my status of my booking it has been intimated that no Voucher on the no provided is existing. You are requested to please check and intimate the booking voucher No or return the money credited into your account paid vide the above Transaction.

                              Thanking You,
                              Radhakrishnan KV
                              [protected]
                              Reply
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Ashokyadav153
                                from Pune, Maharashtra
                                Aug 25, 2017
                                Report
                                Copy

                                Address: Kurnool, Andhra Pradesh, 518401
                                Website: reliance payment gateway

                                While trying to prebook the Jio phone, I've done the payment of ₹500 after completing payment it shown transaction failed but amount got deducted. Please file my complaint. My Jio no. [protected]
                                Ashok.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  sukanttulasi
                                  from Gurgaon, Haryana
                                  Aug 25, 2017
                                  Report
                                  Copy

                                  I have booked jio phone and paid 500 rs from sbi debit card but transaction failed. So, i thought it's a server error. But after some time i get the sms of deduction of 500 rupees from my bank account. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
                                  Thank you
                                  Mobile no. From which i have booked-[protected]
                                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Somya Bisaria
                                    from New Delhi, Delhi
                                    Aug 25, 2017
                                    Report
                                    Copy

                                    Address: Ghaziabad, Uttar Pradesh, 201002

                                    Same has happend with me. Situation was different. I'd booked 2 jio phone from 1 different number (1 for me, 1 for friend), i have made the payment of 1000/- for 2 phones. I have received the message at my friends number who is form kanpur. Which adds my number with kanpur pincode (I am from ghaziabad) but diddn't received any text on my handset. She has received her number's confirmation too.
                                    What to do? Please help!
                                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      V
                                      vajeed shaik
                                      from Bengaluru, Karnataka
                                      Aug 25, 2017
                                      Report
                                      Copy

                                      Website: www.jio.com

                                      I have booked jio phone and paid 500 rs from sbi net banking but transaction failed. So, i thought it's a server error. But after some time i get the sms of deduction of 500 rupees from my bank account with transaction reference number igabwwbim6. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
                                      Thank you
                                      Mobile no. From which i have booked-[protected].
                                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        R
                                        ravi teja karanam
                                        from Sirsilla, Telangana
                                        Aug 25, 2017
                                        Report
                                        Copy

                                        Address: 517501

                                        I booked reliance jio phone from reliance jio website and as a part of booking amount was deducted from my sbi debit card but it's showing transaction failed message on the screen after complete
                                        Mobile number: [protected]
                                        Delivery pincode : 517501

                                        Could you please confirm my booking status and give me transaction confirmation to my phone number
                                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Aircel
                                          2.8
                                          (10595)
                                          Paytronic Network
                                          3.9
                                          (26)
                                          iRechargeOnline.com
                                          1
                                          (243)