Reliance Jio Infocomm Complaints & Reviews

Address: 626101

I have booked jio phone and paid 500 rs from sbi debit card but transaction failed. So, i thought it's a server error. But after some time i get the mail of deduction of 500 rupees from my bank account. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
Thank you
Mobile no. From which i have booked-[protected]

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Address: 500056

Website: Jio.com

We have booked three jio handset amount was deducted but we haven't get any confirmation message from jio. We have made the transaction thru HDFC bank and enclosing the reference transaction details. Please resolve the this as soon as possible. My contact number is [protected].

Thanks,
Vijay

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

I booked a jio phone in 24 august around 7 pm, all process done clearly but in finally a message is shown that * transaction failed, when i checked bank account rs 500/- deducted and transferred to jio telecom. How's this possible? Please kindly let me know it has booked or not; if not need to refund my money and i will book another one.
My booking mob no - [protected], please help...

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Address: Mumbai City, Maharashtra, 400001

Have booked jio phone and paid 500 rs from sbi debit card but transaction failed. So, i thought it's a server error. But after some time i get the mail of deduction of 500 rupees from my bank account. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
Thank you
Mobile no. From which i have booked-
[protected]

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Address: Agra, Uttar Pradesh

Jio plzz solve my problem. I had ordered jio phone by this no.[protected] first the payment is successful but confirmation not received then i had tried after them both messages received of confirmation by jio and paytm but the above first payment is successful but confirmation of jio phone is not successful.. So please see to it. I being a loyal customer believe in you that you will solve my problem plzz refund my money [protected] from this i have first booked one phone in which payment is successful via paytm but jio phone not successful. Then i had tried another time from this no. Only then it is confirmed so plzz send me the refund of my first transaction..

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Address: Bangalore, Karnataka, 560037

Hello,
I'm trying to book jio phone but after completing the payment gateway process i've entered otp as well and suddenly website stop responding, and also ₹500 deducted from my account, will you guys please confirm whether i've booked phone or not, if not then when i'll get my money back. Or else you guys can rebook, i've the sms confirmation of debited amount.

My contact no [protected]

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Address: Visakhapatnam, Andhra Pradesh, 530028

Sir i made pre booking from jio website with the number [protected] and paid 500 through internet banking but i think due to some server error it shows transaction failed but i got message that money is deducted from my account but i didn't got confirmation from jio sir please refund my money sir and so many people are facing same problem please see this sir
My number is [protected]

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Address: Hyderabad, Andhra Pradesh, 500090

Website: Jio. Com

Hi jio team,
I tried to book from my both numbers
[protected]
[protected]
Both times payment was done and debited from my kotak account of Rs1000. But transaction was failed shown, booking was not done. Kindly do the needful to revert back my money so that i can pay to my jio mobile

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Address: 500036

Website: www.jio.com/en-in/book-jio-phone

Pre Booking of JIO phone may be the loot by Reliance Jio infocomm.
As I was in a process to book the phone, at last it was transaction page where I have completed all the credentials and finally it showed transaction failed but the money has been deducted by my bank.
I want my money back.

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Address: New Delhi, Delhi, 110030

I have booked jio phone for 500rs.. Everything is going fine.. But at last the transaction failed occurs.. Also balance of rs 500 is deducted from my pnb account.. I have the transaction id - fv000000zh1g
My mobile no for which i was booking is [protected]
Plz resolve my issue for refund my balance asap as i need to book jio phone for earlier..

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Aug 26, 2017

Complaint marked as Resolved

My problem was not resolved until but site shows that problem has been resolved.. What is this..??? Don't try to cheat me.. I am a student i compromise on other things to book this phone for 500Rs.. And now all such things happening with me.. Plz refund my money that was deducted during the booking process.. I have already submitted the transaction id and mobile no... I again giving the same.. Transaction ID - FV000000ZH1G and my mobile no. for which i was booking is - 9720661122.. Plz resolve my issue asap..

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Aug 26, 2017

Updated by Dhruvsharma940 Now i am worried.. How you can marked my complaint as resolved without solving it.. Plz solve it asap.. You are not supposed to ignore my issue without solving.. Plz refund my money..

Aug 26, 2017

Updated by Dhruvsharma940 I can't understand all this.. I just want the refund for 500Rs that was deducted during phone booking.. Transaction ID - FV000000ZH1G
Mobile No. - [protected]

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Address: 560097

Website: Jio.com

I have booked jio phone and paid 1000 rs from upi sbi and no notification from jio. So, i thought it's a server error. But after some time i get the mail of deduction of 1000 rupees from my bank account. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
Thank you
Mobile no. From which i have booked-[protected]

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Address: New Delhi, Delhi, 110092

Sir,
Yesterday, i was booking jio phone, balance of 500rs debited from union bank debit card but did not get any confirmation msg.

Screen was showing transaction failure an id was fv000001mafd.

[protected] this is number which i had submitted.

A. Now what shoul i do?
B. Do i need to book again?
C. If yes then how would i get my deducted money?

Please solve the issues.

Thank you
Warm regards,
Bishwajit
Jio user

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Address: 605004

When i am trying to book jio mobile in online. While completing the payment gateway process i' be entered otp pin for transaction and suddenly website stop responding and also rs.500 deducted from my account, but didn't get any confirmation of booked status from jio. But i got confirmation of debited amount for jio mobile from my account. Will u guy's plz confirm whether i' ve booked the mobile or not, if not then when i 'll get my money back into my account.

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Address: Gurgaon, Haryana, 122006

On- 24/8/2017 i booked jio phone mobile from jio.com jio official website. then i payment through upi QR code scen payment is complite & Rs. 500 is debited from my A/c but i have not recived any booking id & no any confirmation sms..

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Address: Pune, Maharashtra

Website: www.jio.com

Hello,
I'm trying to book jio phone but after completing the payment gateway process I've entered OTP as well and suddenly website stop responding, and also ₹500 deducted from my account, will you guys please confirm whether I've booked phone or not, if not then when I'll get my money back. Or else you guys can rebook, I've the SMS confirmation of debited amount.

Thank you

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Address: 395017

Website: My jio app

I prebooked jio phone at 7:25pm on 24/08/17 from myjio app with my airtel mobile number. I paid ₹500 with my paytm account. ₹500 got deducted from my paytm account in the name of billdeskutil but myjio app didn't show me any booking id or confirmation of my order. I didn't even receive sms for successful order placement from jio. The only proof i have is the transaction id of paytm.

Paytm transaction id: [protected]

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Aug 25, 2017

Updated by Fenil Khatiwala I prebooked jio phone at 7:25pm on 24/08/17 from MyJio app with my airtel mobile number. I paid ₹500 with my paytm account. ₹500 got deducted from my paytm account in the name of BILLDESKutil but MyJio app didn't show me any booking ID or confirmation of my order. I didn't even receive sms for successful order placement from Jio. The only proof I have is the transaction ID of paytm.

Paytm Transaction ID: [protected]

Aug 25, 2017

Updated by Fenil Khatiwala Either make my order done or help me get my refund.

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Address: Ghaziabad, Uttar Pradesh, 201014

Website: www.jio.com

I have booked jio phone and paid 500 Rs from HSBC Credit card but Connection to server failed error appeared after payment screen. So, I thought it's a server error. But after some time I get the mail of deduction of 500 rupees from my credit card account. But I haven't get any confirmation message or online bill from Jio. So please resolve this issue as soon as possible. Help me regarding this issue.
Thank You
Mobile no. from which I have booked-[protected]

Aug 25, 2017

Complaint marked as Resolved

Receiving fraudulent calls that I am directly going to report to local Police with a copy to Cyber Crime cell.

Reliance Jio Infocomm customer support has been notified about the posted complaint.

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Address: Mumbai City, Maharashtra, 400050

I have, today, on 24.08.2017, booked two mobile phone sets, from my m. No. [protected] and paid rs. 1000/- and from my m. No.[protected] booked one mobil and paid rs/500/-
Aii rs.1500/- has been debited from my bank account.
My e-mail id is - [protected]@gmail.com and above two mobile numbers of jio.

Pl let me know if my order is booked, inform me the ituation what so ever and obliged.
Thanking you
Regards
Arunshintre

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M

Mohan U

from Chennai, Tamil Nadu

Aug 25, 2017

i have booked jio mobile. iam not received conformation message.

amount has debited form account. my mobile number is [protected]
mail id: mohan.[protected]@gmail.com

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