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Reliance Jio Infocomm Complaints & Reviews

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Updated: Dec 14, 2025

Complaints 6621

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Bad 😕 It seems that Reliance Jio Infocomm has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Reliance Jio Infocomm reviews & complaints page 236

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Website: www.jio.com

Dear sir/madam,
Yesterday i booked a jiophone and made payment by debit card. The payment was a success and 500rs. Was debited. My transaction id is - fv0000019rsg and txn# ju[protected]. No confirmation message was recieved on my phone and also there is no jio phone voucher shown on page. Iregistered with mobile no. [protected]. And after this transaction this page sown { https://www.jio.com/JioWebApp/index.html?root=prebookingConfirmation&msg=RELJIOD...⇄ }
Please help me with this big issue.

Regards
Sandeep coudhary

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I have tried to book the jio phone and made the payment through paytm. Money was successfully deducted of rs.500 from my paytm balance.
There was a notification from jio that the transaction failed... I didn't get any order status and not any confirmation msg.. Than why my money deducted.
The transaction id is fv000001l800
Kindly look into this issue. Either
Provide me order id or refund my money

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Address: 560098

Website: www.jio.com

Dear sir, i am jio customer with mobile number [protected], due to validity was ending on august 15th. I recharged my number [protected] for 399 rs in paytm cc transaction no [protected]. Service was provided until 24th august morning later it has been disconnected. Kindly resolve this issue and provide me the service. From since jio launched i am prime customer of.

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Address: Rajkot, Gujarat, 363650

I paid 500 ruppes for jio phone booking via paytm (Sbi), 500 ruppes deducted from my sbi account, and sms come like this you're 500 ruppes paid to billdeskuti, but still not showing any sms of you're jio phone booking successfully, you're payment successfully for jio phone, also still not getting any sms from jio team
Pls suggest me, why this happening, i show review for jio phone booking same problem comes every one.
So pls pls do needful and helpful

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Website: www.jio.com

I have booked jio phone through http://www.jio.com/ and paid 500 rs through sbi debit card but transaction failed. So, i thought it's a server error. But after some time i got a message from bank stating "thank you for using your sbi debit card 478xx6996for a purchase worth rs500.0 on pos reliance jio at reliance jio txn#ju[protected]." i checked my a/c for last 10 transactions and found the deduction of 500 rupees from my bank account. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
Thank you
Mobile no. For which i have booked-[protected].
My contact no. [protected]

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Address: Agra, Uttar Pradesh

Today i tried booking one jio mobile. From my bank of baroda bank account they deducted 500 rs but till now i didn't recieve any confirmation message from jio about booking of mobiles. I did payment using sbi net banking as it was given in payment option and my mobile number which i used for booking is [protected]. When i called the jio customer care no. They said thereis no voucher for this number. Kindly resolve the problem or atleast give the refund as soon as possible.

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Address: 122001

I have booked jio phone and paid 500 rs from my paytm wallet but transaction failed. So, i thought it's a server error. But after some time i get the sms of deduction of 500 rupees from my paytm account. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
Thank you
Mobile no. From which i have booked [protected]... Kindly refund my money.

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Address: Mumbai City, Maharashtra

Yesterday i've booked jio phone through my jio app and for payment i chose paytm. Rs 500 deducted from my paytm wallet but in jio app its showing transaction terminated. Didn't get any confirmation about the status. I am not sure whether the booking is confirmed or not. If it's not then refund my money asap so that i can place the order again. Please look into this issue asap.

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Address: 360311

Website: Rs. 500 debited but jio phone booking fail

I have booked jio phone and paid 500 rs from axis bank online banking but transaction failed. Message received is as below: info: inb/[protected]/reliance jio infocom (Billd. So, i thought it's a server error. But after some time i get the mail of deduction of 500 rupees from my bank account. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
Thank you
Mobile no. From which i have booked[protected]
Name: chandresh solanki

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Aug 25, 2017

Updated by Chandresh Solanki Pls donot share your debit card and cvv no details on phone

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Address: Chandigarh, Punjab, 160023

Today i booked a jiophone and made payment by upi. The payment was a success and 500rs. Was debited.
No confirmation message was recieved on my phone and what to do.. Please suggest me.. Has jio phone booked or not.. How can i know.. I am frustrated.. Please sir suggest.
My jio no. Is [protected]
Please help me
Regards
Bhasker khulbe
#205 sector 23a chandigarh
Please help me out what to do know

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Address: East Godavari, Andhra Pradesh, 533005

I have booked jio phone and paid 500 rs from sbi debit card but transaction failed. So, i thought it's a server error. But after some time i get the mail of deduction of 500 rupees from my bank account. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
Thank you
Mobile no. From which i have booked - [protected]

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Address: Jodhpur, Rajasthan, 342008

Website: my jio app

Yesterday i order for jio mobile cash as deducted from paytm but msg or success about mobile phone yet not received so kindly request just return my money back to paytm or message should be success for buying jio free mobile. 500 amount as deducted i have send u screen shot from paytm it's successful transaction but from jio msg not yet received about successful transaction.

+1 photos

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Website: Jio.com

I have paid 500rs through Paytm To Book JioPhone Money deducted But still no confirmation message Received Pls Send confirmation message To This No. [protected] Billdeskutil Transaction id #LPT[protected] Otherwise Refund my money To This paytm no. [protected]

+2 photos

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201310

I book joi phone in my jioapps my transection is comlete by paytm and deducted my balance 500. But jio not given any confermation regarding book phone and not recived any sms regarding booking. my contact no.is [protected] please solve my problem. My txn id is.[protected] andBill Desk kutil order. #LPT[protected]

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Address: Rangareddy, Andhra Pradesh, 500068

No voucher for mobile no.[protected] issued when i call to. No.[protected]. Amount 500 deducted seriously are you cheating on me.. Please at least make some confirmation or refund my money.. I tried calling customer care they are giving wrong information and diverting one to another.. Are they trying to cheat.. They should come up with reasonable answer.

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S

sakthi1980

from Mumbai, Maharashtra

Aug 27, 2017

pls sir i am jio phone booking 23 aug 20:43 for 2000...my money for reduced...but voucher...not display...and my id...my primery num..[protected]...jio num...[protected]...pls check & add my voucher...tnx...

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Address: Srinagar, Jammu and Kashmir, 192231

Dear sir/madam,
Today i booked a jiophone and made payment by net banking. The payment was a success and 500rs. Was debited.
No confirmation message was recieved on my phone and what to do.. Please suggest me.. Has jio phone booked or not.. How can i know.. I am frustrated.. Please sir suggest.
My jio no. Is [protected]
Please help me with this big issu

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S

Somya Bisaria

from New Delhi, Delhi

Aug 25, 2017

Same has happend with me. Situation was different. I'd booked 2 Jio Phone from 1 different number(1 for me, 1 for Friend), i have made the payment of 1000/- for 2 phones. I have received the message at my friends number who is form Kanpur. Which adds my number with Kanpur Pincode(I am from Ghaziabad) but diddn't received any text on my handset. She has received her number's Confirmation too.
What to do?Please Help!

Somya Bisaria's reply, Aug 25, 2017

Also, please let me know if i can edit anything from Jio app from where i had ordered. Like manage orders or something. Not able to find!

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Address: Varanasi, Uttar Pradesh, 221007

Website: jio.com

I have booked jio phone to my mobile no.[protected] on[protected] around 7 pm and paid 500 rs from union debit card but transaction stopped. So, i thought it's a server error. But after some time i get the message of deduction of 500 rupees from my bank account. But i haven't get any confirmation message or online bill from jio. Please let me know that jio phone book or not. If not then kindly refund my money.

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Address: Anantapur, Andhra Pradesh, 515001

Website: www.jio.com

I have booked jio phone and paid 500 Rs from SBI net banking but transaction failed. So, I thought it's a server error. But after some time I get the mail of deduction of 500 rupees from my bank account. But I haven't get any confirmation message or online bill from Jio. So please resolve this issue as soon as possible. Help me regarding this issue.
Thank You
Mobile no. from which I have booked-[protected]

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Address: Jalpaiguri, West Bengal, 735211

I have booked jio phone and paid 500 Rs from SBI net banking but transaction failed. So, I thought it's a server error. But after some time I get the message of deduction of 500 rupees from my bank account. But I haven't get any confirmation message or online bill from Jio. So please resolve this issue as soon as possible. Help me regarding this issue.
Thank You
Mobile no. from which I have booked [protected]

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Address: Chennai, Tamil Nadu

Yesterday i tried booking two jio mobiles. From my sbi bank account they deducted 1000 rs but till now i didn't recieve any confirmation message from jio about booking of mobiles. i did payment using sbi net banking as it was given in payment option and my mobile number which i used for booking is [protected]. when i called the jio customer care no. they said thereis no voucher for this number. kindly resolve the problem or atleast give the refund as soon as possible.

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