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Reliance Jio Infocomm Complaints & Reviews

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Updated: Dec 14, 2025
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Bad 😕 It seems that Reliance Jio Infocomm has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Reliance Jio Infocomm reviews & complaints page 236

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S
Sunil1265
from New Delhi, Delhi
Aug 25, 2017
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Address: 122001

I have booked jio phone and paid 500 rs from my paytm wallet but transaction failed. So, i thought it's a server error. But after some time i get the sms of deduction of 500 rupees from my paytm account. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
Thank you
Mobile no. From which i have booked [protected]... Kindly refund my money.
Reliance Jio Infocomm customer support has been notified about the posted complaint.
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    P
    Prasanna Raghavan
    from Mumbai, Maharashtra
    Aug 25, 2017
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    Address: Mumbai City, Maharashtra

    Yesterday i've booked jio phone through my jio app and for payment i chose paytm. Rs 500 deducted from my paytm wallet but in jio app its showing transaction terminated. Didn't get any confirmation about the status. I am not sure whether the booking is confirmed or not. If it's not then refund my money asap so that i can place the order again. Please look into this issue asap.
    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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      C
      Chandresh Solanki
      from Gondal, Gujarat
      Aug 25, 2017
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      Address: 360311
      Website: Rs. 500 debited but jio phone booking fail

      I have booked jio phone and paid 500 rs from axis bank online banking but transaction failed. Message received is as below: info: inb/[protected]/reliance jio infocom (Billd. So, i thought it's a server error. But after some time i get the mail of deduction of 500 rupees from my bank account. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
      Thank you
      Mobile no. From which i have booked[protected]
      Name: chandresh solanki
      Reliance Jio Infocomm customer support has been notified about the posted complaint.
      Aug 25, 2017
      Updated by Chandresh Solanki       Pls donot share your debit card and cvv no details on phone
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        B
        Bhasker Khulbe
        from Basi, Punjab
        Aug 25, 2017
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        Address: Chandigarh, Punjab, 160023

        Today i booked a jiophone and made payment by upi. The payment was a success and 500rs. Was debited.
        No confirmation message was recieved on my phone and what to do.. Please suggest me.. Has jio phone booked or not.. How can i know.. I am frustrated.. Please sir suggest.
        My jio no. Is [protected]
        Please help me
        Regards
        Bhasker khulbe
        #205 sector 23a chandigarh
        Please help me out what to do know
        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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          R
          Rao Ranga Avinash
          from Rajahmundry, Andhra Pradesh
          Aug 25, 2017
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          Address: East Godavari, Andhra Pradesh, 533005

          I have booked jio phone and paid 500 rs from sbi debit card but transaction failed. So, i thought it's a server error. But after some time i get the mail of deduction of 500 rupees from my bank account. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
          Thank you
          Mobile no. From which i have booked - [protected]
          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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            L
            lovely mehboobani
            from Lucknow, Uttar Pradesh
            Aug 25, 2017
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            Address: Jodhpur, Rajasthan, 342008
            Website: my jio app

            Yesterday i order for jio mobile cash as deducted from paytm but msg or success about mobile phone yet not received so kindly request just return my money back to paytm or message should be success for buying jio free mobile. 500 amount as deducted i have send u screen shot from paytm it's successful transaction but from jio msg not yet received about successful transaction.
            +1 photos
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              A
              AB Manish
              from Panaji, Goa
              Aug 25, 2017
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              Website: Jio.com

              I have paid 500rs through Paytm To Book JioPhone Money deducted But still no confirmation message Received Pls Send confirmation message To This No. [protected] Billdeskutil Transaction id #LPT[protected] Otherwise Refund my money To This paytm no. [protected]
              +2 photos
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                R
                Rajput Raj
                from Delhi, Delhi
                Aug 25, 2017
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                Address: Gautam Buddh Nagar, Uttar Pradesh, 201310

                I book joi phone in my jioapps my transection is comlete by paytm and deducted my balance 500. But jio not given any confermation regarding book phone and not recived any sms regarding booking. my contact no.is [protected] please solve my problem. My txn id is.[protected] andBill Desk kutil order. #LPT[protected]
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                  T
                  to way
                  from Hyderabad, Telangana
                  Aug 25, 2017
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                  Address: Rangareddy, Andhra Pradesh, 500068

                  No voucher for mobile no.[protected] issued when i call to. No.[protected]. Amount 500 deducted seriously are you cheating on me.. Please at least make some confirmation or refund my money.. I tried calling customer care they are giving wrong information and diverting one to another.. Are they trying to cheat.. They should come up with reasonable answer.
                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                  pls sir i am jio phone booking 23 aug 20:43 for 2000...my money for reduced...but voucher...not display...and my id...my primery num..[protected]...jio num...[protected]...pls check & add my voucher...tnx...
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                    B
                    Bhat Nisar
                    from Sopur, Jammu and Kashmir
                    Aug 25, 2017
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                    Address: Srinagar, Jammu and Kashmir, 192231

                    Dear sir/madam,
                    Today i booked a jiophone and made payment by net banking. The payment was a success and 500rs. Was debited.
                    No confirmation message was recieved on my phone and what to do.. Please suggest me.. Has jio phone booked or not.. How can i know.. I am frustrated.. Please sir suggest.
                    My jio no. Is [protected]
                    Please help me with this big issu
                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
                    View replies
                    Same has happend with me. Situation was different. I'd booked 2 Jio Phone from 1 different number(1 for me, 1 for Friend), i have made the payment of 1000/- for 2 phones. I have received the message at my friends number who is form Kanpur. Which adds my number with Kanpur Pincode(I am from Ghaziabad) but diddn't received any text on my handset. She has received her number's Confirmation too.
                    What to do?Please Help!
                    Reply
                    Somya Bisaria's reply, Aug 25, 2017
                    Also, please let me know if i can edit anything from Jio app from where i had ordered. Like manage orders or something. Not able to find!
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                      J
                      jitendra.sc17
                      from Allahabad, Uttar Pradesh
                      Aug 25, 2017
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                      Address: Varanasi, Uttar Pradesh, 221007
                      Website: jio.com

                      I have booked jio phone to my mobile no.[protected] on[protected] around 7 pm and paid 500 rs from union debit card but transaction stopped. So, i thought it's a server error. But after some time i get the message of deduction of 500 rupees from my bank account. But i haven't get any confirmation message or online bill from jio. Please let me know that jio phone book or not. If not then kindly refund my money.
                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                        H
                        hitesh1998
                        from Hyderabad, Telangana
                        Aug 25, 2017
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                        Address: Anantapur, Andhra Pradesh, 515001
                        Website: www.jio.com

                        I have booked jio phone and paid 500 Rs from SBI net banking but transaction failed. So, I thought it's a server error. But after some time I get the mail of deduction of 500 rupees from my bank account. But I haven't get any confirmation message or online bill from Jio. So please resolve this issue as soon as possible. Help me regarding this issue.
                        Thank You
                        Mobile no. from which I have booked-[protected]
                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                          H
                          Hansu Choudhary
                          from Ingraj Bazar, West Bengal
                          Aug 25, 2017
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                          Address: Jalpaiguri, West Bengal, 735211

                          I have booked jio phone and paid 500 Rs from SBI net banking but transaction failed. So, I thought it's a server error. But after some time I get the message of deduction of 500 rupees from my bank account. But I haven't get any confirmation message or online bill from Jio. So please resolve this issue as soon as possible. Help me regarding this issue.
                          Thank You
                          Mobile no. from which I have booked [protected]
                          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                            M
                            Mohammed Irshad1995
                            from Mumbai, Maharashtra
                            Aug 25, 2017
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                            Address: Chennai, Tamil Nadu

                            Yesterday i tried booking two jio mobiles. From my sbi bank account they deducted 1000 rs but till now i didn't recieve any confirmation message from jio about booking of mobiles. i did payment using sbi net banking as it was given in payment option and my mobile number which i used for booking is [protected]. when i called the jio customer care no. they said thereis no voucher for this number. kindly resolve the problem or atleast give the refund as soon as possible.
                            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                              G
                              ganand24
                              from Virudunagar, Tamil Nadu
                              Aug 25, 2017
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                              Address: 626101

                              I have booked jio phone and paid 500 rs from sbi debit card but transaction failed. So, i thought it's a server error. But after some time i get the mail of deduction of 500 rupees from my bank account. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
                              Thank you
                              Mobile no. From which i have booked-[protected]
                              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                V
                                Vijay kumar sharma Konduru
                                from Hyderabad, Telangana
                                Aug 25, 2017
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                                Address: 500056
                                Website: Jio.com

                                We have booked three jio handset amount was deducted but we haven't get any confirmation message from jio. We have made the transaction thru HDFC bank and enclosing the reference transaction details. Please resolve the this as soon as possible. My contact number is [protected].

                                Thanks,
                                Vijay
                                +1 photos
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                                  N
                                  Nandan Muni
                                  from Noida, Uttar Pradesh
                                  Aug 25, 2017
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                                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                  I booked a jio phone in 24 august around 7 pm, all process done clearly but in finally a message is shown that * transaction failed, when i checked bank account rs 500/- deducted and transferred to jio telecom. How's this possible? Please kindly let me know it has booked or not; if not need to refund my money and i will book another one.
                                  My booking mob no - [protected], please help...
                                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                    P
                                    Puneet Purwar
                                    from Allahabad, Uttar Pradesh
                                    Aug 25, 2017
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                                    Address: Mumbai City, Maharashtra, 400001

                                    Have booked jio phone and paid 500 rs from sbi debit card but transaction failed. So, i thought it's a server error. But after some time i get the mail of deduction of 500 rupees from my bank account. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
                                    Thank you
                                    Mobile no. From which i have booked-
                                    [protected]
                                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                      P
                                      Pradumn Garg
                                      from Haldwani, Uttarakhand
                                      Aug 25, 2017
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                                      Address: Agra, Uttar Pradesh

                                      Jio plzz solve my problem. I had ordered jio phone by this no.[protected] first the payment is successful but confirmation not received then i had tried after them both messages received of confirmation by jio and paytm but the above first payment is successful but confirmation of jio phone is not successful.. So please see to it. I being a loyal customer believe in you that you will solve my problem plzz refund my money [protected] from this i have first booked one phone in which payment is successful via paytm but jio phone not successful. Then i had tried another time from this no. Only then it is confirmed so plzz send me the refund of my first transaction..
                                      +1 photos
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                                        S
                                        Siva Rama Krishna P
                                        from Bengaluru, Karnataka
                                        Aug 25, 2017
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                                        Address: Bangalore, Karnataka, 560037

                                        Hello,
                                        I'm trying to book jio phone but after completing the payment gateway process i've entered otp as well and suddenly website stop responding, and also ₹500 deducted from my account, will you guys please confirm whether i've booked phone or not, if not then when i'll get my money back. Or else you guys can rebook, i've the sms confirmation of debited amount.

                                        My contact no [protected]
                                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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