Reliance Jio Infocomm Complaints & Reviews

Dear Team,
i was recharge on wrong no. [protected] this number recharge success but my correct no [protected]. i want to recharge on [protected] so please return or cancelled my transaction Rs 399.00
Date: 16.08.2017
Time: 22:40:15
Transaction ID: JHMP[protected]
Reference no: BR0000BR7146...

Dear sir/madam,

I have done a wrong recharge on [protected] of 399/-rs via paytm and it was showing as payment is successful.

I have done the recharge on 15 aug'17, 11:36 am. My number is [protected]. Please refund/transfer this recharge back to my paytm account/correct mobile number.

Pfa for my invoice from paytm on the same. Below are my complete details.

Payment mode : paytmbr...

Iam jio customer having mobile no[protected]. Lam facing network issues with jio. Iam reside in marutharoad. Distance 5km from palakkad district town. Kerala. Here jio has very poor network & data speed. But other companies such as bsnl&idea has much better signal strength & speed. Many many times l called customer care representative. But always they told we are doing work for tower in two weeks. But after several weeks continuant this problem....

Dear sir; by mistake my sister recharge wrong jio no. [protected]

Full details:-"payment confirmation

Your request for recharge has been submitted successfully.


Your payment using
Netbanking
For transaction id
Jpmc[protected]
Has been taken on
16/08/2017, 14:14:04.
We are processing the same and you will be notified soon.

Plan...

I made a special recharge of rs. 501 for an isd pack. The jio advisor at customer care as well as the jio website mentions the international call rate to saudi arabia to be around rs. 5 per min after making a recharge of isd pack. Though when i called to saudi arabia at code 966, the balance was deducted at more than rs. 12 per min. Even after contacting jio advisor by sending a series of mails, they were not at all helpful....

I have bought jio prime wifi device and getting 1 gb high speed data every 24 hours as per the 399 plan for 84 days. But from last 5-6 days i am observing that there is theft of my high speed data the high speed data has been exhausted too early. When i raise this issue with customer care first they have not give any satisfied solution of this problem.
Please look into the matter. Thanks in advance.

Dhara singh meenabr...

My self ajay kumar having jio sim no [protected]. As you know my jio account balance was being expire on yesterday therefore i recharge it through my debit card [ sbi ] worth amount as per plan 399 / - which was successfully recharge. But due to any reason it showing me today please recharge your account immediately either your services will expire or stop today. So i request you to please do the needful so that i can enjoy continuously jio...

My jio no. is [protected]. i have done recharge online of Rs 399 /- transaction ID ; BR0000ALQTCX. But my data service is not working since 14-08-17 . my locality is kamalgazi, narendrapur, kolkata -700103 . is there is any technical difficulties . please check up .

sushil kumar dutta...

I recharged 309 rs on 1st june 2017 12: 37 am it was for 3 months but got the benefits for only 2 months

Recharge details...

Recharge of rs. 309 is successful for your jio number [protected].
Entitlement: benefits of prime 309 plan: free voice, unlimited data (Post 1gb high speed data per day, speed will throttle to 128kbps), 100sms/day & complimentary subscription to jio apps. A. You get 3months (84days)...

Sir as per your SMS I have recharged RS 399/- on[protected] vide your transaction ID no BR0000AXKO1F through HDFC bank, to Jio number [protected], before expiry date, but calls are not connecting, no internet access, kindly arrange to verify/ rectify the problem solved, and the balance showing nill, thanking you...

Sir,
I am jio customer having mobile no.[protected]. I am facing network issues with jio. I have given many complaints to jio customer care service since 07 months regarding poor signal strength, signal drop, call drop and very low internet speed. But my complaint has not been resolved yet.
I am requesting you to kindly look into this matter and kindly do the needful please.

Yours faithfully,
T. Seshadri,...

Dear Customer,

Thank you for writing to us.

You will hear from us in the next 48 hours.

Thank you

Team Jio

***This is a system generated Email. Please do not reply.

Inadvertently I paid Rs.99.00 twice for enrolling into primary membership of my number [protected]. Hence I request you to refund Rs.99.00.
Dear Mr. Brahma,

I am sorry...

Dear Sir / Madam
This is subhramanyam from kakinada ap.
I have received unknown messages from JM-JIONET daily 20 to more than 40 messages.
Already I have raised 3 complaints to [protected]@jio.com and 198 customer care service but no response no feedback no solutions.
Didn't solve my complaint.
I have attached screen shots from receiving messages JM-JIONET.
Please solve my problem as soon as possible....

I have done wrong recharge done through jio.com. Transaction referance no is :igabvjhux7 rs 509 on 15th august 2017 17:13 to [protected] (Wrong num). I have contacted jio care to reverse it to my correct number [protected]. They are saying that they dont have options to reverse my recharge. But every other telcom provider will reverse expet jio. Last time i had same problem with bsnl they have reversed the amount. Why isnt jio reversing the...

Date of incident: 15/08/2017
time: around 6 pm
recharge done by mistake on a wrong number
I wanted to reacharge my number i.e., [protected] (JIO) registered on name of Arun Kumar Singh with Rs. 399, but mistakenly [protected] (JIO) was recharged which is registered on name of Ankit Mishra.
I request you to please reverse this recharge.
Transaction ID: BR44BFF8XH...

I have an nri and i arrived to india a week ago. I got the new jio 399 scheme which is for 3 months. Yesterday my net went crazy and it just stopped working. The same thing happened today between 12:00 am to 01:27 am. According to the texts i received from jio, i had consumed 1 gb at 4g speed. However, i am down with food poisoning and i was on bedrest. I haven't used my phone at all. Today morning at 11:44 am i called customer service and...

Dda park located near sarvoday enclave begampur vijay mondal area... Construction of mobile tower started... Despite of so much of opposition by people staying near.
Park has ground where young children play... Garden where all age groups spend their quality time with nature... And all age groups spend 1-2 hrs each day morning evening for their health... And i believe it is nation's health too... By allowing mobile tower we all are...

I have made recharge worth Rs 399 through my Jio app with upi on[protected], jio asked for upi address. I entered my upi address the give instructions to make payment through upi login. Bhim app also shows payment request notification of address [protected]@icici and I made payment and shows successful. Money has been debited from my account but no recharge done. Please either credit money to my account or do recharge...

Hi,

This is to bring to all user and competitor of Jio about how smartly Jio is playing their game.

1) Most of the user complains their 1 GB data is used up in no time. (1/2 hour you tube video with low resolution settings or most of the time without any use we get msg your 90% limit is used.
2) Based on today's discussion with Jio customer care, there is no mechanism where they can provide where this...

Dear sir/mam, I have recharged my number with 399 & by mistake it's recharged by same 399 plan again because transaction from bank not cleared during on line payment, and I have received the msg from jio that in both the case 28+28+28 day 1 GB per day, that means 168 days 1 GB per day, but now your customer care said that it's only for 112 days, this is not fair...& Just cheating, if there no scheme than return back my 399 for that I have...