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Reliance Jio Infocomm Complaints & Reviews

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Updated: Apr 20, 2026
Complaints 6654
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Bad 😕 It seems that Reliance Jio Infocomm has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Reliance Jio Infocomm reviews & complaints page 238

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P
Prasanna Raghavan
from Mumbai, Maharashtra
Aug 25, 2017
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Address: Mumbai City, Maharashtra

Yesterday i've booked jio phone through my jio app and for payment i chose paytm. Rs 500 deducted from my paytm wallet but in jio app its showing transaction terminated. Didn't get any confirmation about the status. I am not sure whether the booking is confirmed or not. If it's not then refund my money asap so that i can place the order again. Please look into this issue asap.
Reliance Jio Infocomm customer support has been notified about the posted complaint.
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    C
    Chandresh Solanki
    from Gondal, Gujarat
    Aug 25, 2017
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    Address: 360311
    Website: Rs. 500 debited but jio phone booking fail

    I have booked jio phone and paid 500 rs from axis bank online banking but transaction failed. Message received is as below: info: inb/[protected]/reliance jio infocom (Billd. So, i thought it's a server error. But after some time i get the mail of deduction of 500 rupees from my bank account. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
    Thank you
    Mobile no. From which i have booked[protected]
    Name: chandresh solanki
    Reliance Jio Infocomm customer support has been notified about the posted complaint.
    Aug 25, 2017
    Updated by Chandresh Solanki     Pls donot share your debit card and cvv no details on phone
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      B
      Bhasker Khulbe
      from Basi, Punjab
      Aug 25, 2017
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      Address: Chandigarh, Punjab, 160023

      Today i booked a jiophone and made payment by upi. The payment was a success and 500rs. Was debited.
      No confirmation message was recieved on my phone and what to do.. Please suggest me.. Has jio phone booked or not.. How can i know.. I am frustrated.. Please sir suggest.
      My jio no. Is [protected]
      Please help me
      Regards
      Bhasker khulbe
      #205 sector 23a chandigarh
      Please help me out what to do know
      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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        R
        Rao Ranga Avinash
        from Rajahmundry, Andhra Pradesh
        Aug 25, 2017
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        Address: East Godavari, Andhra Pradesh, 533005

        I have booked jio phone and paid 500 rs from sbi debit card but transaction failed. So, i thought it's a server error. But after some time i get the mail of deduction of 500 rupees from my bank account. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
        Thank you
        Mobile no. From which i have booked - [protected]
        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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          L
          lovely mehboobani
          from Lucknow, Uttar Pradesh
          Aug 25, 2017
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          Address: Jodhpur, Rajasthan, 342008
          Website: my jio app

          Yesterday i order for jio mobile cash as deducted from paytm but msg or success about mobile phone yet not received so kindly request just return my money back to paytm or message should be success for buying jio free mobile. 500 amount as deducted i have send u screen shot from paytm it's successful transaction but from jio msg not yet received about successful transaction.
          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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            A
            AB Manish
            from Panaji, Goa
            Aug 25, 2017
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            Website: Jio.com

            I have paid 500rs through Paytm To Book JioPhone Money deducted But still no confirmation message Received Pls Send confirmation message To This No. [protected] Billdeskutil Transaction id #LPT[protected] Otherwise Refund my money To This paytm no. [protected]
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              R
              Rajput Raj
              from Delhi, Delhi
              Aug 25, 2017
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              Address: Gautam Buddh Nagar, Uttar Pradesh, 201310

              I book joi phone in my jioapps my transection is comlete by paytm and deducted my balance 500. But jio not given any confermation regarding book phone and not recived any sms regarding booking. my contact no.is [protected] please solve my problem. My txn id is.[protected] andBill Desk kutil order. #LPT[protected]
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                T
                to way
                from Hyderabad, Telangana
                Aug 25, 2017
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                Address: Rangareddy, Andhra Pradesh, 500068

                No voucher for mobile no.[protected] issued when i call to. No.[protected]. Amount 500 deducted seriously are you cheating on me.. Please at least make some confirmation or refund my money.. I tried calling customer care they are giving wrong information and diverting one to another.. Are they trying to cheat.. They should come up with reasonable answer.
                Reliance Jio Infocomm customer support has been notified about the posted complaint.
                View replies
                pls sir i am jio phone booking 23 aug 20:43 for 2000...my money for reduced...but voucher...not display...and my id...my primery num..[protected]...jio num...[protected]...pls check & add my voucher...tnx...
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                  B
                  Bhat Nisar
                  from Sopur, Jammu and Kashmir
                  Aug 25, 2017
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                  Address: Srinagar, Jammu and Kashmir, 192231

                  Dear sir/madam,
                  Today i booked a jiophone and made payment by net banking. The payment was a success and 500rs. Was debited.
                  No confirmation message was recieved on my phone and what to do.. Please suggest me.. Has jio phone booked or not.. How can i know.. I am frustrated.. Please sir suggest.
                  My jio no. Is [protected]
                  Please help me with this big issu
                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
                  View replies
                  Same has happend with me. Situation was different. I'd booked 2 Jio Phone from 1 different number(1 for me, 1 for Friend), i have made the payment of 1000/- for 2 phones. I have received the message at my friends number who is form Kanpur. Which adds my number with Kanpur Pincode(I am from Ghaziabad) but diddn't received any text on my handset. She has received her number's Confirmation too.
                  What to do?Please Help!
                  Reply
                  Somya Bisaria's reply, Aug 25, 2017
                  Also, please let me know if i can edit anything from Jio app from where i had ordered. Like manage orders or something. Not able to find!
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                    J
                    jitendra.sc17
                    from Allahabad, Uttar Pradesh
                    Aug 25, 2017
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                    Address: Varanasi, Uttar Pradesh, 221007
                    Website: jio.com

                    I have booked jio phone to my mobile no.[protected] on[protected] around 7 pm and paid 500 rs from union debit card but transaction stopped. So, i thought it's a server error. But after some time i get the message of deduction of 500 rupees from my bank account. But i haven't get any confirmation message or online bill from jio. Please let me know that jio phone book or not. If not then kindly refund my money.
                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                      H
                      hitesh1998
                      from Hyderabad, Telangana
                      Aug 25, 2017
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                      Address: Anantapur, Andhra Pradesh, 515001
                      Website: www.jio.com

                      I have booked jio phone and paid 500 Rs from SBI net banking but transaction failed. So, I thought it's a server error. But after some time I get the mail of deduction of 500 rupees from my bank account. But I haven't get any confirmation message or online bill from Jio. So please resolve this issue as soon as possible. Help me regarding this issue.
                      Thank You
                      Mobile no. from which I have booked-[protected]
                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                        H
                        Hansu Choudhary
                        from Ingraj Bazar, West Bengal
                        Aug 25, 2017
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                        Address: Jalpaiguri, West Bengal, 735211

                        I have booked jio phone and paid 500 Rs from SBI net banking but transaction failed. So, I thought it's a server error. But after some time I get the message of deduction of 500 rupees from my bank account. But I haven't get any confirmation message or online bill from Jio. So please resolve this issue as soon as possible. Help me regarding this issue.
                        Thank You
                        Mobile no. from which I have booked [protected]
                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                          M
                          Mohammed Irshad1995
                          from Mumbai, Maharashtra
                          Aug 25, 2017
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                          Address: Chennai, Tamil Nadu

                          Yesterday i tried booking two jio mobiles. From my sbi bank account they deducted 1000 rs but till now i didn't recieve any confirmation message from jio about booking of mobiles. i did payment using sbi net banking as it was given in payment option and my mobile number which i used for booking is [protected]. when i called the jio customer care no. they said thereis no voucher for this number. kindly resolve the problem or atleast give the refund as soon as possible.
                          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                            G
                            ganand24
                            from Virudunagar, Tamil Nadu
                            Aug 25, 2017
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                            Address: 626101

                            I have booked jio phone and paid 500 rs from sbi debit card but transaction failed. So, i thought it's a server error. But after some time i get the mail of deduction of 500 rupees from my bank account. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
                            Thank you
                            Mobile no. From which i have booked-[protected]
                            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                              V
                              Vijay kumar sharma Konduru
                              from Hyderabad, Telangana
                              Aug 25, 2017
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                              Address: 500056
                              Website: Jio.com

                              We have booked three jio handset amount was deducted but we haven't get any confirmation message from jio. We have made the transaction thru HDFC bank and enclosing the reference transaction details. Please resolve the this as soon as possible. My contact number is [protected].

                              Thanks,
                              Vijay
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                                N
                                Nandan Muni
                                from Noida, Uttar Pradesh
                                Aug 25, 2017
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                                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                I booked a jio phone in 24 august around 7 pm, all process done clearly but in finally a message is shown that * transaction failed, when i checked bank account rs 500/- deducted and transferred to jio telecom. How's this possible? Please kindly let me know it has booked or not; if not need to refund my money and i will book another one.
                                My booking mob no - [protected], please help...
                                Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                  P
                                  Puneet Purwar
                                  from Allahabad, Uttar Pradesh
                                  Aug 25, 2017
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                                  Address: Mumbai City, Maharashtra, 400001

                                  Have booked jio phone and paid 500 rs from sbi debit card but transaction failed. So, i thought it's a server error. But after some time i get the mail of deduction of 500 rupees from my bank account. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
                                  Thank you
                                  Mobile no. From which i have booked-
                                  [protected]
                                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                    P
                                    Pradumn Garg
                                    from Haldwani, Uttarakhand
                                    Aug 25, 2017
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                                    Address: Agra, Uttar Pradesh

                                    Jio plzz solve my problem. I had ordered jio phone by this no.[protected] first the payment is successful but confirmation not received then i had tried after them both messages received of confirmation by jio and paytm but the above first payment is successful but confirmation of jio phone is not successful.. So please see to it. I being a loyal customer believe in you that you will solve my problem plzz refund my money [protected] from this i have first booked one phone in which payment is successful via paytm but jio phone not successful. Then i had tried another time from this no. Only then it is confirmed so plzz send me the refund of my first transaction..
                                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                      S
                                      Siva Rama Krishna P
                                      from Bengaluru, Karnataka
                                      Aug 25, 2017
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                                      Address: Bangalore, Karnataka, 560037

                                      Hello,
                                      I'm trying to book jio phone but after completing the payment gateway process i've entered otp as well and suddenly website stop responding, and also ₹500 deducted from my account, will you guys please confirm whether i've booked phone or not, if not then when i'll get my money back. Or else you guys can rebook, i've the sms confirmation of debited amount.

                                      My contact no [protected]
                                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                        R
                                        Romansanthosh
                                        from Visakhapatnam, Andhra Pradesh
                                        Aug 25, 2017
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                                        Address: Visakhapatnam, Andhra Pradesh, 530028

                                        Sir i made pre booking from jio website with the number [protected] and paid 500 through internet banking but i think due to some server error it shows transaction failed but i got message that money is deducted from my account but i didn't got confirmation from jio sir please refund my money sir and so many people are facing same problem please see this sir
                                        My number is [protected]
                                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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