Reliance Jio Infocomm Complaints & Reviews

I was booking jio phone from my jio app and after doing payment from paytm the app does not give any information about my order as well as no notification has been given by jio that your order is confirmed or not. If my order was not placed they should refund my payment or they should complete the order. This all happens today i. E., 24/08/2017 at 7:45 pm.

Jio Mobile boking and payment succeed and not SMS received boking mobile and payment deduct my account plz help me registered mobile no [protected]

DEAR SIR,
I am vishal saxena my booking number is [protected] and my delivery code is 313001 and my issue is my transaction was successful while booking RELIANCE JIO PHONE and the payment was debited through debit card payment, and there is null showing in place of transaction id and now in my bookings i dont have any details of phone booked or any type of voucher numbers and i dont have any message either on my mobile from RELIANCE JIO

bank:- hdfc bank
date and time of transaction :[protected] and time is 21:04:39

so kindly solve my problem sir
thanking you sir

REGARDS
vishal saxena
[protected]

I have tried to book the jio phone and the payment through net banking (Sbi) was successfully deducted rs.500 from my bank account...
There was a notification from jio that the payment failed.
The transaction id is fv000001m7ou
Very bad service from your end,
Pl review the matter and arrange to revert the payment to my federal bank account.

Thanks
Amar

I have tried to book the jio phone and the payment through debit card was successfully deducted rs.500 from my bank account...
There was a notification from jio that the payment failed.
Again i tried to book the phone and got deducted the payment of rs.500 from m account... To which no success or failure information received.
The transaction ids are ecm/7682/reliancejio/ &
Ecm/6062/reliancejio/ dtd.[protected].35 & 20.43 hrs.
Thus rs.1000 is in suspense due to your website failure.
Very bad service from your end,
Pl review the matter and arrange to revert the payment to my federal bank account.

To day iam booking two mobiles through jio web site. My mobile numbers [protected] and [protected]. The required amount of rs. 1000/- was also paid to inb reliance jio infocom bill_rejioi payments through net banking and the same amount deducted in my account vide reference number lsbi[protected]igabwwsbp7. But conformed message and coupon number was not received from the jio mobiles.

Dear sir/madam,

Today 24 aug 2017 i have booked a jiophone through jio.com on pc and made payment through sbi net banking. Rs 500 was debited from my ac. My transaction id is - f000000xo6u
No confirmation message was recieved on my phone from jio.
My mobile no [protected]

Please solve the essue and help me what to do next

Reagard
Ashutosh siddharth

Dear sir/madam,
Today i booked a jiophone and made payment by debit card. The payment was a success and 500rs. Was debited. My transaction id is - fv000000dx7c
No confirmation message was recieved on my phone and also there is no jiophone voucher added to my jio account
My jio no. Is [protected]
Please help me with this big issue

Regards
Jitendra meena

I had ordered Jio Phone using my JiOApp.and at last showed failed transaction with transaction Id -FV000001LYQB and also money has been deducted through my Net banking with this message "Thank you for using State Bank Internet Banking. Your Transaction Ref No IGABWWJHB4 for Rs.500.0 on 24-Aug-17 20:04" So what i have to do now?

Sir mene date[protected] ko online jio mobile book kiya lekin ye mobile to book hua nhi lekin fir b mere account se 500 rs ka kat liye gye
Mene is MOBILE NO. - [protected]
NAME - KUNDAN BALAI
PIN CODE- 314032
se book kiya tha lekin book hua nhi
Kyuki muje na hi koi voucher ya na hi koi msg mila
Pese mere account se ktne k bad error bta diya
To sir ap jald se jald meri problem ka solution kr mere account me pese vapas filvaye.

I have book a phone on your site but my payment is deducted from my account bt confirmation message not received. Please solve the problem.

"thank you for using your sbi debit card 519xx4840 for a purchase worth rs500.0 on pos reliancejio at reliancejio txn# ku[protected]."

Please see the case and solve as soon as possible.

Thanking you
Regard
Rajiv kumar

Payment deducted from Paytm but transaction failed.
Transaction ID : FV00001ME88
Date : 24th August, Time : 8.00 Pm.

The transaction was for booking jiophone with prebooking amount of 500 rupees.
The payment was deducted from the paytm wallet account but the transaction failed message appeared with reference ID, screen shot of which is attached below, but no communication message from reliance jio came !

I ported my airtel network to reliance jio as i heared from my neighbours that jio is speed in browsing and good signal quality than airtel in our location. I paid rs.408 for 3 months period. It provide good signal quality and speed in browsing for 1 month. Now it getting problematic to me from last 3 weeks. When i register a complaint through customer care, they simply told that change your phone settings.
But when i went to city (Visakhapatnam) i got good signals and speed in browsing. Then i realised that the problem is with the network. Couple of times i registered the complaints but they are not responding. Can you solve the problem or else please refund 2/3 of rs.408 which i paid to you.

Today we are book new phone rs 500 only payment cut in my account but my new phone order not done...pls.solve the same..for new phone order...so how can we are book new offer phone pls suggest to me . Or credit in my account 500 as soon as possible..

Today, i booked my jiophone with mobile number:[protected] and after completing the transcation it showed a message that my trnascation is suceesfulll and my transcation id is null.
Is my phone booked or not???
My money from the bank account is also transferred..
After a while i got a message on my screen giving this number:fv000000x4ke.

I request jio to inform me whether my phone is booked or not???

I have also added picture proofs of files.
Thank you,

Hi Jio Team

I booked a jio phone on 24-08-17

While Payment, Transaction Was Failed But,
Money Was Debited from my Account

Can I Know What is Procedure of Getting Back My Money

Thanks
Vishnu
[protected]

I have ordered a card online and my appointment was scheduled the next day but they didn't came and just called and ask me for if its okay if postponed one day. I agreed but next day the service didnt contact me so i called and she talk very rudely with out any explanation and even no service fulfilling. Its was one of the most irresponsible thing by jio services.
I think you will consider it
[protected] i received call from this number i hope you improve it.

I'm subscriber of jio prepaid sim.

While selecting the plan, by mistake i have opted the rs 9999, 399 days plan on aug 17th 2017 (Online transaction).

I wanted to opt for the plan rs.399, 84 days.

Hence, i visited ji care center at midc, andheri east. They said there is process to revert. But it is 3 days since i visited them, no action has been taken.
I would request jio officials to acknowledge and take action to resolve it. I can provide further details when required.
Thanks

I accidentally recharged the wrong jio number. The owner of that number was contacted by me. She also wanted the reverse recharge. I called the customer care to inform about this. They said they cannot do it. But all other service providers are able to do it. If both the parties consent to it, why is there a problem. I have the transaction id with me for reference.

Hi, i have applied for the job of store managers in shine.com. I applied to reliance jio infocomm. A lady named krithika answered the call and said i need to take a telephonic interview. Next day i took the interview and they said i'm selected n need to pay1500 as security amount to enter next round. I paid. I cmpltd the second round and they said i'm selected. I need to pay6500 which will be returned after 1 week of training. I paid. They sent the call letter. I'm happy and overly excited. Date of my working and place i. E., vijayawadais given but not the location. I had called them and asked they said they say the location before 2 days. I'm happy as it is my home town. But they didnt call. So i called them... Yes your guess is right they didnt answer and it is saiyng to please check the number. They are fraud. But i'm unable to do anything.
I'm fooled like anything.
Plzzz friends beaware of this type of frauds.
Date of incidents:[protected]
[protected]
Phno:[protected]