Claimed

Reliance Jio Infocomm Complaints & Reviews

1
Updated: Dec 14, 2025
Complaints 6615
Resolved
369
Unresolved
6246
Contacts

File a complaint to Reliance Jio Infocomm

Having problems with Reliance Jio Infocomm?

File a complaint and get it resolved by Reliance Jio Infocomm customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Reliance Jio Infocomm reviews & complaints page 239

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sandeep chauhan
from Kanpur, Uttar Pradesh
Aug 24, 2017
Report
Copy

Address: Karnal, Haryana, 132001

I recharged my no. [protected] with 399 rupees under which plan is unlimited free calling and one gb data per day. But my voice call is not working till 4 days. It is showing call end all time when i am connect to any number. I am facing the problem to contact any body even my parent so resolve this problem. Kindly take action against this.
Thanks
Regard - sandeep chauhan
Reliance Jio Infocomm customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sanjay Kumar Shankhwar
    from New Delhi, Delhi
    Aug 24, 2017
    Report
    Copy

    Address: New Delhi, Delhi, 110087
    Website: www.jio.com

    Wrong mobile number-[protected]
    debit card no-[protected] and trasaction ID-JPMP[protected]
    name-sanjay kumar
    bank name-punjab national bank
    Reference number-BR0000CI1AMP
    Timing -23/08/2017, 19:30:02
    MY MOBILE NUMBER-[protected]
    +1 photos
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      V
      from Mumbai, Maharashtra
      Aug 23, 2017
      Report
      Copy

      Address: Pune, Maharashtra

      Recently i ported from vodafone to jio.. I am a i phone user.. From the day of first i am not getting network for make a single call... Jio is not working on my complain.. I m not able to make a single call in a day.. Jio is suggesting me change the phone.. But my phone is new and no objection fro apple india.
      I have 4 complain no what i got from jio in last 20 days...
      Sr00000cckwv
      Sr00000c6a0b
      Sr00000c2ujr
      Sr00000bz7sk
      I believe jio will not short out my problem... And he is not allowing me to port out... Jio is giving trie reference.. Coz of trie rool he will not help in port out.. So plzz help
      Vishwanath pratap singh
      [protected]
      [protected]@gmail.com
      Reliance Jio Infocomm customer support has been notified about the posted complaint.
      Not work buster net recharg and three time camlean and not salushion not god castmar sarvice not good

      jio complaint - Comment #2828251 - Image #0
      My jio no is [protected]
      I am not getting network signal at my residential address at building no 81 Tilaknagar Mumbai 400089.
      The mobile network is also very poor at my residence.
      Kindly do the needful
      Helpful
      Found this helpful?
      2 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Shammi & son
        from Kanpur, Uttar Pradesh
        Aug 23, 2017
        Report
        Copy

        Address: 110085
        Website: Create a now

        Respected sir/madam,
        Good evening,

        As the inform with that i have already recharge rs. 399 from jio money to jio no. [protected] but till time i have not recharge my phone and calling services stop and jio customer care no any responses so kindly do this matter as soon as possible.
        Please find enclosed attachments jio payment done slip

        Thanks
        Pankaj khare
        [protected]
        +1 photos
        Reliance Jio Infocomm customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          Y
          yashsoni1
          from Mundi, Madhya Pradesh
          Aug 23, 2017
          Report
          Copy

          Address: Mumbai City, Maharashtra, 461111
          Website: my jio app

          Jio ne mujhe cheat kiya hai mere pas jio ka 399 ka plan tha jo 3 mahino tk valid tha mtlb 13 oct. Tak lekin 23 august ko mene call kiya to mjhe information mili ke apka balance khatm ho chuka hai to mene 149 ka recharge kiya lekin usme bhi balance nahi aaya mjhe galat information di ki apke mob. Me balance khtm ho gya hai or jb mene customer care par bat ki to unhone saaf saaf mna kar diya ki hm 149 ke recharge ko deactivate nahi kar payenge...
          Reliance Jio Infocomm customer support has been notified about the posted complaint.
          Aug 23, 2017
          Updated by yashsoni1
          i have call recording with customer care..
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            atul.trim
            from Delhi, Delhi
            Aug 23, 2017
            Report
            Copy

            Address: Allahabad, Uttar Pradesh, 211011

            Dear sir, this is atul tripathi jeo no -[protected], has taken an other jeo no [protected], only. But when i went to jeo recharge option at[protected] tuesday. I find there is an another no which i have not taken any more which is [protected] in true caller it is showing in name of any ankit asus haryana. Pehaps it is some worker of hotspot mobile store tin no -[protected], hotel u r compound, first floor above standard charted atm 7/3-a/1 mg marg civil lines allahabad 211001mob [protected]. As i have purchased a mobile there at 3-2-2017 and they had tried to provided me jeo sim but shown that server is not available and before this they have taken my identity (Adhar no and bio metric) kindly take some action against these people as i had blocked this no at[protected] thanking you.
            Reliance Jio Infocomm customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              B
              Bhabeshdeka5
              from Guskhara, West Bengal
              Aug 23, 2017
              Report
              Copy

              Address: 782105

              Sir i was recharge of an amount rs. 399 in my jio number.
              Entitlement: benefits of 399 plan free voice, unlimited data (Post 1gb high speed data per day, speed will throttle to 128kbps), 100sms/day & validity: 28+28+28days
              Recharge was successful. But validity is not yet shown in my jio account. Please help me
              Transaction id:[protected]
              Reliance Jio Infocomm customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                F
                Fazil.S
                from Basavana Bagevadi, Karnataka
                Aug 22, 2017
                Report
                Copy

                Address: Kottayam, Kerala, 686507

                I got a message to redeem a voucher to get extra one month validity since i recharged twice before march for 303. When i call customer service, they said it is to get bonus 5gb data, not for validity. And i redeemed the voucher, now 303 and 309 plans got activated simultaneously, without any use. Customer care is not helping me with this. I need to get that extra 28 days validity
                Reliance Jio Infocomm customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  C
                  Chaitanya Kirti
                  Aug 22, 2017
                  Report
                  Copy

                  Jio looted my money.. Activates 2 309 plan at the same time.. These fools dont have a good software... Also network is not stable.

                  They dont have a good customer care who can solvd any problem... Only option left is porting.. But before porting i want the people to know about the act of jio. How they are looting peoples trust and money..

                  They never work on their network despite several complainss. But this 309 isncident is too much
                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    Mustahab
                    from Meerut, Uttar Pradesh
                    Aug 22, 2017
                    Report
                    Copy

                    Address: Bulandshahr, Uttar Pradesh, 202397
                    Website: consumercomplaints.in

                    मेरे गाँव पंडरावल में नेटवर्क नही है।
                    नेटवर्क प्रॉब्लम से यहाँ पर अक्सर कोई भी जिओ का नंबर लेने से राज़ी नही है।
                    यहा नटवर्क सुविधा नही है
                    जिसके चलते यहाँ कॉल और डेटा में दिक्कत होती है
                    आपसे मेरी बिनती है की आप मेरे गाँव पंडरावल में ज़ल्द से ज़ल्द नेटवर्क की सुविधा करे ।
                    यहाँ जिओ के काफी कनेक्शन है जो नेटवर्क प्रॉब्लम की वजह से कम होते जा रहे है।
                    गाँव पोस्ट पंडरावल
                    ज़िला बुलंदशहर
                    202397
                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      5
                      53raj
                      from Nattam, Tamil Nadu
                      Aug 22, 2017
                      Report
                      Copy

                      Address: Cuddalore, Tamil Nadu

                      Wiithreferance to the above i have already paid rs.399 for my jio no as follows through my sbi credit card but jio service[ outward calls barred, internet speed reduced]

                      .[protected]rs.399 on 07/08/17 ref no. Br0000algdzf

                      Kindly take up the matter and arrange to give outward call restoration and internet speed without delay since i already paid my subscription.

                      Rajendran. P
                      22/08/17
                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
                      Call is not going to any other sim card or Jio sim card itself. Net working. Please resolve the problems. I have facing this type of problems from long back and still this problems not solved. Please I want to request you solve my problems.
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        V
                        Vighnesh Singh
                        from Lucknow, Uttar Pradesh
                        Aug 21, 2017
                        Report
                        Copy

                        Hello, sir i am from lucknow i have recharged balance of 399 inr. On [protected] it is the number of that sim which is missed earlier and i recharged on this number because i forgotten the number and i checked the message and this number displayed instead of the present number which is [protected] so kindly reverse the recharge on number [protected] thanks sir
                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          Raunak_Kakrecha
                          from Mumbai, Maharashtra
                          Aug 21, 2017
                          Report
                          Copy

                          Address: Ahmedabad, Gujarat, 380001

                          Hello sir,
                          My name is raunak j. And i ported my vodafone sim (+91-[protected]) to jio in rajasthan circle and i lost my sim in gujarat and when i reach to jio outlet in ahmedabad, they refuse to provide the duplicate sim., they told you will get sim in rajasthan only.

                          Could you please help me out with this so that i can stay longer with jio.

                          Looking forward for your affirmative response.

                          Thanks
                          Regards
                          Raunak j.
                          Mob : [protected].
                          Reliance Jio Infocomm customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Arup Saikia
                            from Mangaldai, Assam
                            Aug 21, 2017
                            Report
                            Copy

                            Address: Jorhat, Assam, 785001

                            Whenever i tries to call aircel network found network bzy anytime. I am frustrated with jio network. But immediately i tries other network sim & found call. This is really very stupid. I recharged at jio & no calls to aircel network.
                            I do not want to hear false commitment from you. If you unable to solve this issue plz let me know.

                            Arup saikia
                            [protected]
                            Reliance Jio Infocomm customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              B
                              BhatMaheshS
                              from Tellicherry, Kerala
                              Aug 21, 2017
                              Report
                              Copy

                              Address: Kasaragod, Kerala, 671552

                              We need a jio tower in our village there are about 200 people living who's hv jio sim but the problem with the network which is very very low in our area.. I complained many times to jio customer care. But they closed the service requests without contacting me, please contact me through mail. It will be also helpful us on our studies as well please provide jio network. Here we are getting other networks including 4gs also. Make ukkinadka, perla and badoor towers more powerful so we can get network.
                              Name mahesh s
                              My alternative phone no.[protected]
                              My mail address, [protected]@gmail.com
                              Place sarpangala
                              Enmakaje village
                              Kasaragod dist.
                              Kerala
                              Reliance Jio Infocomm customer support has been notified about the posted complaint.
                              Dear sir,
                              I have done wrong recharge on [protected]. I have done recharge of 399 rs via mobikwik apk . And it showing payment is sucess. I have done recharge on 19 august 2017. Mobikwik transaction id is RJ[protected].
                              My number is [protected] Please reverse this recharge to the correct number .this is my correct no [protected]

                              no network coverage to the mentioned location - Comment #2824344 - Image #0
                              My jio number is [protected].On 13 Aug 2017 i recharged with 403 rupees recharge.Already i am the prime membership.Please connect the internet services to my jio sim.
                              Sir,
                              I have recharged the Rs.399 via the link provided by JIo through message. the amount have been deducted from my account. But still the recharge was not done. So further my enquiry, I have found that the recharge was done on some other persons. So what can I do...
                              Helpful
                              Found this helpful?
                              3 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                K
                                kks bhalla
                                from Bengaluru, Karnataka
                                Aug 21, 2017
                                Report
                                Copy

                                Address: 560064

                                Subscribed by paying rs 399 for 84 days in june.
                                Complaint no - sr00000b83au (25/7/17)
                                Voice call frequent breakdown. Sms downloading same incoming message again and again. Voice mail attended but broke down again in couple of days.
                                Complaint no - sr00000c63rd (17/8/17)
                                Voice mail not working - uncle to make call. Sms downloading same incoming message again and again.
                                Rectified on 19/8/2017.
                                Hoping things will be fine, renewed subscription for dhan dhana dhan plan by paying rs 399/- 0n 20/8/217
                                Not working again. Unable to make a call.
                                Called 1800...99999 help line 21/8/2017 around 10-00am. Unable to attend and asked me to call later
                                Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  B
                                  bnpatra
                                  from Raha, Assam
                                  Aug 20, 2017
                                  Report
                                  Copy

                                  Dated 17.08.2017 jio mobile no. [protected] rs. 399.00 plan recharge done through paytm but message get that recharge failed and rs. 399.00 debited from my a/c. I checked my central bank of india a/c balance and found rs. 399.00 debited for this recharge.
                                  Transaction no. — [protected]paytm/jpt[protected] for this recharge. Please credit my amount rs. 399.00 in my a/c to avoid further complain. My contact no. [protected] and [protected].

                                  Thanks
                                  Amit kumar
                                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                  After recharge of Rs 509 why the plan not upgraded and balance showing zero.
                                  I am already a jio prime member.
                                  I am recharge of Rs 399/- dated 04 Aug 2017 Time 10:23 p.m but my number is not activate many time compliant but no action yet
                                  I think so my Amount is forfeit Jio
                                  Mere jio Mobil network nahi as rage hai mai farrukhabad district me rahta hun pin code 209739
                                  Sir please isko jaldi Samar vado please please please
                                  No [protected]
                                  Helpful
                                  Found this helpful?
                                  3 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    B
                                    Bhoopendra201289
                                    from Delhi, Delhi
                                    Aug 20, 2017
                                    Report
                                    Copy

                                    Address: 110084

                                    10 Din se internet Bahut slow chal rha h 11 August ko complaint bhi karayi lekin Abhi tak problem theek nhi huyi h customer care se bat ki to bol rha h 3 November2017 tak problem khatm Ho payegi Ab 3 mahine tak kya krunga bina internet k jab tak to 399 rs wala pack bhi expired Ho jayega
                                    +1 photos
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      D
                                      Dhruv Dave2017
                                      from Boisar, Maharashtra
                                      Aug 20, 2017
                                      Report
                                      Copy

                                      Address: 380052
                                      Website: www.jio.com

                                      Hi,

                                      I have a jio number [protected]. I have recharge with 999. I'm getting 0.19 Mbps speed (according to jio its 4g). I have registered complaint against this issue 3 to 4 times but they are saying wait 90 days to resolve your problem. Now tell me who will give my validity? I have to suffer for 90 days more?

                                      Seriously I have made big mistake that I have chosen Jio as service provider. Finally I have taken new SIM card of other operator.
                                      +1 photos
                                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        B
                                        brs123
                                        from Haldwani, Uttarakhand
                                        Aug 20, 2017
                                        Report
                                        Copy

                                        Address: Dehradun, Uttarakhand, 248008
                                        Website: jio

                                        I balram sharma jio fi user as jio number is [protected] and recharge with 399 rs 1gb /day and unlimited call plan but from many days signal not comming in my ares means i loose daily 4.75 rs per day and cosltly time therefore i request to you sir my ordinance factory campus have near about 20000 jio user in 5 km radius circle but all person very sad to this type signal please install extra tower or increase this area signal strangth. Earliast as possible
                                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit