Reliance Jio Infocomm Complaints & Reviews

Wrong mobile number-[protected]
debit card no-[protected] and trasaction ID-JPMP[protected]
name-sanjay kumar
bank name-punjab national bank
Reference number-BR0000CI1AMP
Timing -23/08/2017, 19:30:02
MY MOBILE NUMBER-[protected]

Recently i ported from vodafone to jio.. I am a i phone user.. From the day of first i am not getting network for make a single call... Jio is not working on my complain.. I m not able to make a single call in a day.. Jio is suggesting me change the phone.. But my phone is new and no objection fro apple india.
I have 4 complain no what i got from jio in last 20 days...
Sr00000cckwv
Sr00000c6a0b
Sr00000c2ujr
Sr00000bz7sk
I believe jio will not short out my problem... And he is not allowing me to port out... Jio is giving trie reference.. Coz of trie rool he will not help in port out.. So plzz help
Vishwanath pratap singh
[protected]
[protected]@gmail.com

Respected sir/madam,
Good evening,

As the inform with that i have already recharge rs. 399 from jio money to jio no. [protected] but till time i have not recharge my phone and calling services stop and jio customer care no any responses so kindly do this matter as soon as possible.
Please find enclosed attachments jio payment done slip

Thanks
Pankaj khare
[protected]

Jio ne mujhe cheat kiya hai mere pas jio ka 399 ka plan tha jo 3 mahino tk valid tha mtlb 13 oct. Tak lekin 23 august ko mene call kiya to mjhe information mili ke apka balance khatm ho chuka hai to mene 149 ka recharge kiya lekin usme bhi balance nahi aaya mjhe galat information di ki apke mob. Me balance khtm ho gya hai or jb mene customer care par bat ki to unhone saaf saaf mna kar diya ki hm 149 ke recharge ko deactivate nahi kar payenge...

Dear sir, this is atul tripathi jeo no -[protected], has taken an other jeo no [protected], only. But when i went to jeo recharge option at[protected] tuesday. I find there is an another no which i have not taken any more which is [protected] in true caller it is showing in name of any ankit asus haryana. Pehaps it is some worker of hotspot mobile store tin no -[protected], hotel u r compound, first floor above standard charted atm 7/3-a/1 mg marg civil lines allahabad 211001mob [protected]. As i have purchased a mobile there at 3-2-2017 and they had tried to provided me jeo sim but shown that server is not available and before this they have taken my identity (Adhar no and bio metric) kindly take some action against these people as i had blocked this no at[protected] thanking you.

Sir i was recharge of an amount rs. 399 in my jio number.
Entitlement: benefits of 399 plan free voice, unlimited data (Post 1gb high speed data per day, speed will throttle to 128kbps), 100sms/day & validity: 28+28+28days
Recharge was successful. But validity is not yet shown in my jio account. Please help me
Transaction id:[protected]

I got a message to redeem a voucher to get extra one month validity since i recharged twice before march for 303. When i call customer service, they said it is to get bonus 5gb data, not for validity. And i redeemed the voucher, now 303 and 309 plans got activated simultaneously, without any use. Customer care is not helping me with this. I need to get that extra 28 days validity

Jio looted my money.. Activates 2 309 plan at the same time.. These fools dont have a good software... Also network is not stable.

They dont have a good customer care who can solvd any problem... Only option left is porting.. But before porting i want the people to know about the act of jio. How they are looting peoples trust and money..

They never work on their network despite several complainss. But this 309 isncident is too much

मेरे गाँव पंडरावल में नेटवर्क नही है।
नेटवर्क प्रॉब्लम से यहाँ पर अक्सर कोई भी जिओ का नंबर लेने से राज़ी नही है।
यहा नटवर्क सुविधा नही है
जिसके चलते यहाँ कॉल और डेटा में दिक्कत होती है
आपसे मेरी बिनती है की आप मेरे गाँव पंडरावल में ज़ल्द से ज़ल्द नेटवर्क की सुविधा करे ।
यहाँ जिओ के काफी कनेक्शन है जो नेटवर्क प्रॉब्लम की वजह से कम होते जा रहे है।
गाँव पोस्ट पंडरावल
ज़िला बुलंदशहर
202397

Wiithreferance to the above i have already paid rs.399 for my jio no as follows through my sbi credit card but jio service[ outward calls barred, internet speed reduced]

.[protected]rs.399 on 07/08/17 ref no. Br0000algdzf

Kindly take up the matter and arrange to give outward call restoration and internet speed without delay since i already paid my subscription.

Rajendran. P
22/08/17

Hello, sir i am from lucknow i have recharged balance of 399 inr. On [protected] it is the number of that sim which is missed earlier and i recharged on this number because i forgotten the number and i checked the message and this number displayed instead of the present number which is [protected] so kindly reverse the recharge on number [protected] thanks sir

Hello sir,
My name is raunak j. And i ported my vodafone sim (+91-[protected]) to jio in rajasthan circle and i lost my sim in gujarat and when i reach to jio outlet in ahmedabad, they refuse to provide the duplicate sim., they told you will get sim in rajasthan only.

Could you please help me out with this so that i can stay longer with jio.

Looking forward for your affirmative response.

Thanks
Regards
Raunak j.
Mob : [protected].

Whenever i tries to call aircel network found network bzy anytime. I am frustrated with jio network. But immediately i tries other network sim & found call. This is really very stupid. I recharged at jio & no calls to aircel network.
I do not want to hear false commitment from you. If you unable to solve this issue plz let me know.

Arup saikia
[protected]

We need a jio tower in our village there are about 200 people living who's hv jio sim but the problem with the network which is very very low in our area.. I complained many times to jio customer care. But they closed the service requests without contacting me, please contact me through mail. It will be also helpful us on our studies as well please provide jio network. Here we are getting other networks including 4gs also. Make ukkinadka, perla and badoor towers more powerful so we can get network.
Name mahesh s
My alternative phone no.[protected]
My mail address, [protected]@gmail.com
Place sarpangala
Enmakaje village
Kasaragod dist.
Kerala

Subscribed by paying rs 399 for 84 days in june.
Complaint no - sr00000b83au (25/7/17)
Voice call frequent breakdown. Sms downloading same incoming message again and again. Voice mail attended but broke down again in couple of days.
Complaint no - sr00000c63rd (17/8/17)
Voice mail not working - uncle to make call. Sms downloading same incoming message again and again.
Rectified on 19/8/2017.
Hoping things will be fine, renewed subscription for dhan dhana dhan plan by paying rs 399/- 0n 20/8/217
Not working again. Unable to make a call.
Called 1800...99999 help line 21/8/2017 around 10-00am. Unable to attend and asked me to call later

Dated 17.08.2017 jio mobile no. [protected] rs. 399.00 plan recharge done through paytm but message get that recharge failed and rs. 399.00 debited from my a/c. I checked my central bank of india a/c balance and found rs. 399.00 debited for this recharge.
Transaction no. — [protected]paytm/jpt[protected] for this recharge. Please credit my amount rs. 399.00 in my a/c to avoid further complain. My contact no. [protected] and [protected].

Thanks
Amit kumar

10 Din se internet Bahut slow chal rha h 11 August ko complaint bhi karayi lekin Abhi tak problem theek nhi huyi h customer care se bat ki to bol rha h 3 November2017 tak problem khatm Ho payegi Ab 3 mahine tak kya krunga bina internet k jab tak to 399 rs wala pack bhi expired Ho jayega

Hi,

I have a jio number [protected]. I have recharge with 999. I'm getting 0.19 Mbps speed (according to jio its 4g). I have registered complaint against this issue 3 to 4 times but they are saying wait 90 days to resolve your problem. Now tell me who will give my validity? I have to suffer for 90 days more?

Seriously I have made big mistake that I have chosen Jio as service provider. Finally I have taken new SIM card of other operator.

I balram sharma jio fi user as jio number is [protected] and recharge with 399 rs 1gb /day and unlimited call plan but from many days signal not comming in my ares means i loose daily 4.75 rs per day and cosltly time therefore i request to you sir my ordinance factory campus have near about 20000 jio user in 5 km radius circle but all person very sad to this type signal please install extra tower or increase this area signal strangth. Earliast as possible

I noticed that my jio 4g data usage of last hour of the day is carried forward to next day. This is because they have set the timing from 23:01 to 00:01. If you see the end time is of the next day.
My second complaint is that when i had called to jio customer care to register my above complaint they said there is no facility for registration of complaints on jio customer care number. So in the end they don't want to keep digital track of customer complaints.
Please help in above two matters.