Reliance Jio Infocomm Complaints & Reviews

Hi All,

I am facing the network issue since i took the jio simcard at my work place this in not only issue for me even other users are also having the same issue,

we are not able to use the 4G properly during our office timings.
Kindly check and resolve the issue asap.

Jio no - [protected]

Thanks
Surendar...

Hi

I am rajasekar from pondicherry

I have purchased lyf flame 1 from local retailer, after three months mobile charger connector pin get losed, so i have taken the mobile to nearest jio centre, they adviced me to change board on chargable separately connector alone is not possible to change. And asked me to use as it is.

After two months my mobile hanged and i have removed the battery to reset...

Dear sir,
I here by like to inform you that sir whenever the electricity is gone in my area the jio signal also goes out with it. Consumers in this area are suffering very much for this problem. May be your jio tower is without backup generator or something else i don't know but please rectify the problem asap.

Mr. Natraj gohain
Dinjan
Near army station
P. O. Dinjan
Dist-tinsukia br...

I have been using jio postpaid [protected] for a long time and recently did a recharge of rs 399 to continue services (On 6th aug17). Now the amount has been debited and i received a confirmation message from your team. But services to my number are still suspended. I had contacted your customer care on call and chat but got different responses everytime. One advisor said that teh amount has been declined, other said that the amount has been...

Dear all,

At karam pura b block opp ambedkar university main gate no. 2 a huge hole on road going big day by day after construction of a box
There by jio network for internet line, we are requested you to send your team to close it before any accident or anybody stuck in that. Kindly take a action against jio network for this big mistake or careless work....

Ported to jio on 5th aug 2017. Using a non-volte mobile. Can make calls using jio voice app only. But calls and message can't be done can use internet. It was sim complaint. Went to replace sim at jio centre 2 times. But not got replaced. The customer care team not give attention to my complaint. They just doing their own business. Not even take a single movement to replace my sim....

Made payment of 399 but no solution made till now it shows amount credited but plan is not active jio customer care guys said different things everytime last they said u have to do again select a plan then recharge with 399 and the one i did is in my credit balance i don't know what that means!! Simply terrific!! Even not refunding my amount so i can recharge again...

Dear sir,
I have done wrong recharge [protected]. I have done recharge of 309 rs via the jio website. And it showing payment is sucess. I have done recharge on 7 august 2017. Jio money transaction id is
Jsbi[protected]igabuahzq5
My number is [protected] please reverse this recharge to the correct number. This is my correct no [protected]...

Date of incident : 3rd august 2017
Date of complaint : 4th august 2017
Service request number : sr00000bq8ab
Request status : still not resolved (As of 07th august)
Description : i am not able to make any call with my jio connection as it shows insufficient balance on my postpaid sim. First of all i have validity till 12th august and my connection is postpaid. So in both cases insufficient balance doesn't make...

Hi
I have an amount of 402 in my jio account as show in screenshot from pc but when i try to login with my phone it shows customer does not exist.
Also when i am trying to make a payment (Recharge) to my jio number i get otp to my registered number but it shows an error while processing the otp.
My registered number is :- [protected]
Name :- lakshmi manohar janaswamy...

Village - devchadi,
Ta - gondal,
Di-rajkot-360330,

In our village single is strong bar but in data speed some area high speed and some area data speed is very terrible. And that time network is high but data speed ia 0 even surfind is also terrible. Slow slow slow why u create this type network. Plz boost your signal, and provide best 4g data speed. We recharge for 4g and we get speed not even 2g speed plz...

We are jio retailer please help us i have done wrong recharge means double recharge on single number please help and return the amount of rs399 to no [protected]
I will provide the wrong recharge number in screenshot
And one more compliant is some where in mumbai our jio pos i'd is used for recharge of rs509 that time our rs509 amount is deducted from account uptil now 1 month is over they had not returned the amount by doing...

Recently i'm having this issue couple of times this month and one from last month.
Sone time data gets automatically exhausted without using it.in using jiofi device and getting 1 gb per day pack. Now without connecting to any laptop and auto updates which is off on my phone and no watching videos it gets consumed within couple of minutes.
Now raised couple of complains which they can't resolve one word to say that you used...

Online payment of rs 399 through jio website for topup on 31/07/17 was made through corporation bank netbanking for the sim no [protected]. The amount has been debited from my account through transaction no : cn[protected] o - merchant name india ideas, -
Otc: jcrp[protected] neither topup nor refund has not been made by jio. Kindly arrange to refund the amount pl.
Antony jeffrey vaz...

We have two numbers of reliance jio [protected] and [protected]. No where talking is not easier since your connectivity required improvement. There is lot of calls drop or no network either your network is very busy. Even we are not able to talk at public places like railways and airport. Gathering of huge customers and scarifice for quality like call drop shall not help jio in any way....

Hi am facing no service error on reliance jio on my 3 nos and then have even recharged with 309 for 3 nos and when called customer care they said will take 90 days to resolve and they not refunding money too nor giving any solution this a true injustice to customer plz I request immediate action my number is [protected].....

Sir, I was taken jio postpaid sim from Udhampur. Sim is not start till now.i was called to jio care on 3/8/2017 at 2030hrs the person told me your sim will start on 05/08/2017 in any condition.your all paper work is updated only manager approvel is left and it will approved in between time on 5/8/17 at 2030hrs before.and he also told me I am sending you service request number on your resistor mob.no. and today I call than customer care person...

In my village we have no jio tower. So please provide. Many many times i called customer care representative but always they told we are doing work for tower.in one week we will solve this problem. But unfortunately we can not call by jio unfortunately if we are going forway our village 1km we can use jio sim.
My adress is

Village & post - dughara
Pin -273407
Near urwa bazar
Gorakhpur up...

Done a recharge of 399. Bank confirmed with tran i'd (Jscb[protected]) but jio is not confirming. Recharge date 22 july 17.
Money is vanished in thin air. Jio is completely denying..
No jio customer care is accepting it but when bank has asked for confirmation via mail from their end they have replied that this was successfully done.
This looks like some scam. Jio is
Taking money from. Customer and neither crediting...

Dear sir,

I recharged my jio number [protected] with rs 498 (399+99) on 31st july, 2017. I have contacted on customer care more than 10 times (And also jio store) to activate calling facility but it is still not activated. It seems there is some software bug linked to my jio number. Every option has been tried but no success. No communication through sim, not even otp is coming. Calling immediately ends after dialing any number.br...