Reliance Jio Infocomm Complaints & Reviews

Jio team,

My concern is about the network availability in my society in sector 137. There's no signal & internet with the society premises. It always shows "emergency calls only". Although it's working fine across the road.
I've raise this issue and tried to register a complaint, but the executive told me that network is fine in my area. I've two numbers and both are not working when we are at home.
Few of my friends in the society are also facing same problem.

Hope reliance team will take it seriously and do the checks. Because, why it doesn't work in society.

Rahul singh
Jio:[protected]
Mob:[protected]

As per my details i was e recharge with my jio wallet to vodafone no [protected] dt 13/3/2017 but not don any recharge so i was complaint so many times to ur office but they r un satisfied me say ur problem was solved actual my mony not return in my wallet 348 rs.
Will u kindly return my money? Or..
Thanking u my e mail i d [protected]@gmail.com pone no [protected]

Sir i had recharged 2 times 309 on the date 17.4.2017 .1st recharged message doesnt came tomobile no then once again 309 recharged after 1 mint 2 times amount deducted from my account ... According to bank state ment 17.4.2017 SBIPG IU[protected]RELIANCE JIO
2ND ONE 17.4.17 SBIPG IU[protected]RELIANCE JIO

Sir after the wrong recharge I contacted jio however they replied to contact the number where wrong recharge is done pls do something I have done a recharge of rs 608.reference number [protected](paytm).pls force them to do so.i have contacted jio but they said they are unable to do so.only request pls help me with this

Reliance jio is trying so much to capture market by giving great deals to customers and is spending so much on advertisement. But has not given training to the store operators and managers. When stuck end user has to deal with them only. Trying to port to jio from last 15 days but the service is so pathetic and very non co-operative staff. They waste time in taking selfies with customers but do not help them #reliancejio #storemanager #pimplesaudagar...

My jio cell numbers [protected] should expire by september 13th 2017. But on my jio app it shows aug. 17th 2017. I am loosing on one month of service s. Jio customer service is not resolving after several attempts. I have recharged on april 27th 2017 valid for 84 days should end in july 19th. And another recharge validity of 56 days. So should end by sept. 23th 2017... Alternate cell [protected].

I am visited to jio life centre, naka hindola lucknow for tacking jio postpaid connection (Port from aircel to jio) but..
Jio employee service is too poor, totally misguided to coming customers for not tacking jio connection. They are telling 'jio ka network bahot khrab hai, aur koi connection lijiye... Jio se pareshan rahenge'

Ashish kr
[protected]

My Jio Mobile no [protected], I am recharge on 04 august 2017 time 10:23 p.m through Jio Money, Many time complaint but till date not active, Jio customer care many time listed my compliant and many times told after 48 hours your mobile is activate my Recharge Amount of Rs 399/- forfeit many time complaint but no action yet

The reliance jio music application is not working properly i called to jio customer care they answered very irresponsible and not providing updates of latest songs in jio music application and not able to download jio tunes and set as caller tunes.
Everytime they are answering very irresponsible and misguiding customer about jio music application and internet connection is very slow not able to browse the internet properly in mobile phone.
Even having 800 mb of data balance in my jio app. They were providing very worst service.

Sir
My jio no is [protected] im residing south kazipapa, barasat, dist-24 parganas, west bengal, 700125,, here jio has very poor network and data speed,, only 10 to 15 kbps speed,,, but other companies such as vodafone or airtel has much better speed.. Its a request to you that please solve this problem as early as possible..
Thanking you,,

Hello Team,

I have JIO number [protected]. After working few days. Now the service has been stopped completely.
My voice and data services have been completely stopped.
Please help me to fix the issue ASAP.
SIM card SP number is [protected] 6396.
I have tried all the option all the option however the network status is saying NO service. No network access point is there.
I have tried to call your toll free number 10 times however its disgusting to talk to customer as calls are getting disconnecting automatically.

Sir ek problem muje ni sbko hoti hai magar ye ager ahi ni hui to me shuyd action brha lu... Problom ye hai k vese to reliance jio me 1 gb milti e pr ye ni pta hota k kitni mb aap use kr chukke e or mere jio me 133 mb thi or meri game 250 ki mene download pr lga di game ab ye btao k 133 mb khatm or meri game v ni chli to ab btao k kya kru jb mene game download pr lgai ti to muje ni pr tha k 133 mb bachi hogi pr game download pr lgai fr kya bich me hi rook gyi or dono side me fs gya ab iska solution kya niklega kuke akela me hi ni hu jo esi proble m face kr rha hu ye sbi custmer face kr rhe e an iska solution do plzzz

Reference number :BR000052ZE0Z
Jio number :[protected]
transaction id IHMP[protected]
Recharge Date - 15/04/2017, 18:47:39.
Abhi tak jio number mei credit kyo nahi hua hai ... Iska jawab do ?

Dear suraj singh (Jio team),

Maineney apne mail mey aisa keha lika hai ki aap mera recharge amount kisi another number per shift ker dijiye? To kya apne apne anuman se reply bana diya... Kya aaisi customer service hai jio ki...?

Kya jio support team sab kuch samjh ker samjhna nahi cahti hai ya mera aur na jane mere jaise kitene customers ka rs 309 pacha jane ka vichar rakhti hai.

Support team mere in sawalo ka javab de, aur agar executive level per na ho pave to senior & uper senior level se iska jawab main chahta hoo.

1- kya recharge kervane ke baad recharge amount customer ke account mei add nahi hona chahiye? Haa ya naa.
2 - agar haa to mere number (Reference number :br000052ze0z jio number :[protected]) per jo recharge 15/04/2017, 18:47:39 transaction id ihmp[protected] ko online jio website dwara hdfc bank credit card ke through kiya gaya wo abhi tak kyo nahi add hua?
3 - april 2017 mei customer care sei meri telephonic confirmation ke anusar bataya gaya tha ki... Apka rs 309 recharge, summer surprises offer ki validity end hone se pahle update ker di jayegi... But wo bhi confirmation fail hota dikh raha hai... Aaisa kyo?
4 - kya jio mera recharge mere account mei add kerega ya mujhe court ka rasta dekhna hoga?

Waiting for answer.

Regards

I didnt use 1 gb on 11/08/2017 but no data aviliabie on my account.. They showing just 200mb i didnt use rust of data... Till now not updated that 200mb is yestadays data.

My sim has not been working from few days. I thought may be it is to be recharged now and the balance might be over.
So i have paid 399₹ for my jio number from the official jio website, payment through paytm but the sim is still not active.
I had called on the customer care they asked me to go to nearby store. What is the need of customer care service if all they can tell us is to go to a nearby store.

During recharging my Jio no. [protected], I wrongly entered a number-[protected].
I maid apartment of Rs. 399/ through Paytm on Aug 10 2017, at 6.15 PM.
Paytm Order number is [protected].
Please look into & arrange for reversal of the amount to my account.
Regards
Manoj Kanti Ghose
[protected]@gmail.com

No internet, no coverages
Dear all jio team/ reliance team,
My jio number not working properly. There have no any signal & internet. This type of service unuseful to me. So kindly resolve this problem for customer satisfaction. I already inform to customers cear but they didn't solve the problem. Hope reliance team help us. Any query related please contact to my another number [protected]

I purchased JioFi device from Dimapur one week before. I received JioFi device plus a SIM and I was told that the SIM will be activated within a day or two but it is yet activated. I already submitted my ID proof.I am not getting proper reply from the local Jio store in Dimapur Nagaland. My SIM number is [protected].
JioFI SSID No.-JioFi_07427D
Password: e9fzvkdwba
Kindly look in to the matter and inform me accordingly.
Thanks
Regards
Dr. Meraj Haider Khan
ICAR-NRC on Mithun, Medziphema
Nagaland-797106

Top up was done on 25th June through on line for 84days package Rs.309 within few days asking me to recharge & my service was stopped on 4th July after complaining to u it was cleared only on 8th July. Out of 84 days already 4days no service in July, only by September 16th from June 25 th 84 days again asking me to recharge now, only 43 days are over.