Reliance Jio Infocomm Complaints & Reviews

My screen was damaged of water 11 and from last 1 month i am waiting for the part. Just waste of time and energy as I have to visit frequently service center at Mangalore. Kindly take the issue seriously and solve the problem.

My contact details are

mob- [protected]

Dear Team,

Please provide me user name and password my contact no is-[protected]

I have jio sim (No. [protected]). I have recharge it with 399 rs.dated on 4/8/17.after 9:00 pm(4/8/17)i am not able to make calls with this no. Even having 399rs.in my plan. They are saying that i have not enough balance to make calls. Please resolve the issue soon so i can make calls.

मैने 399 का प्लान लिया है मै सारी शर्ते पूरी फ़िर भी मेरा out going काल बँद कर दिया गया एक घठिया सा कारण बता कर ठगा हुआ महसूस कर रहा हूँ बहत गलत हुआ है इसको सही किया जाये नही तो लोगो का विश्वास टूट रहा है
[protected] धन्यवाद

My outgoing sevice of jio mobile no [protected] is compltlely stoped from two days

My outgoing sevice of jio mobile no [protected] is compltlely stoped from two days

Sub.: Complain against BP-JIOTWR of Reliance Jio Infocomm Limited on application No 56897245 dtd.18.07.2018 for Tower installation in my vacant land at Gurupally(w), Santiniketan.

Dear Sir,

I like to draw your kind information to the above matter that their official person of Reliance Jio Infocomm namely Mr. S. K. Jain (Mob.[protected]) contact with me regarding installation of Reliance Jio Tower in my vacant plot at Gurupalli(W), Santiniketan, Bolpur, Dist.- Birbhum and according to his advice I have submitted scan copy of my all documents along with their registration form with fill up & counter sign by me and sending through my whatsapp on dated 18.07.2018. After that I have received a massage on same date from BP-JIOTWR that my documents has been verified and approval of mobile tower installation has been successfully.

After the completed of submission all process Mr. S. K. Jain ( Mob. no – [protected]) to contact with me on dated 19.07.2018 and advice to pay few amount (Rs.14300+Rs.36600) for processing & selection charges to their S/B Account No –[protected], SBI Bank, Kurla Complex, Mumbai (IFSC Code –SBIN0004380) and as per instruction of Mr. S. K. Jain, I have paid through NEFT from Union Bank of India, Chandannagar Branch to SBI Branch, Bandra Kurla Complex for Rs.14300/- on dated 10.07.2018 for processing charges & 2nd time I have paid Rs.36600/- through NEFT from Union Bank of India after receiving a massage from MD-SBIINB through Mr. S. K. Jain on dated 21.07.2018 for advice to pay for (P.F.) R.T.G.S selection charges in the above mention S/B Account at SBI Kurla Complex Branch..

Further I received a 3rd time massage in my what’s app no [protected] from MD-SBIINB through Mr. S. K. Jain on dated 21.07.2018 for requesting to pay in branch of Rs.28600/- charges for NOC with clearance charges. Mr. S. K. Jain inform me through MD-SBINB that your prize/advance payment with reference number PCR2585965 for Rs.2500000/-has credited on my account is not successfully and the cheque is pending in SBI, Head Branch and if you not pay of Rs.28600/- your approval will treated as cancelled. I disagree to pay the amount and inform to Mr. S. K. Jain that as per your commitment without reason & without written notice your authority can not be cancelled my approval order. I heartily requested to Mr. S. K. Jain for installation of tower at my plot and credit the advance amount in my Bank Account otherwise you will be bound without any condition to refund my all payment.

Lastly Mr. S. K. Jain (Mob.[protected]), Mr. Rahul Sribastov (Mob.[protected]) & Account holder of the above SBI Branch Monish Kumar (Mob.[protected]) of Reliance Jio Infocomm Limited has inform me over phone that my approval order of installation tower has been cancelled and my all payment deposited through NEFT of the above refer S/B Account (Rs.14300 +Rs.36600) will be refund within 10 to 12days.They have further inform me that if I get refund of my money to pay them Rs.8525.00 as for cancellation charges. I disagree to pay the amount and asked them without any reason and signing legal agreement paper how you have cancel my approval order & whay I will pay Rs.8525/- as a cancellation charges for refund of my money without any reason. The reasons are, however, beyond of my knowledge. This is very illegal & unjustified and fraud practice . I thought that they are all cheating me.

Sir I & overall public of India known as very well about Reliance Industries and their reputation. But some bad aliments person are fraud practice & cheating the public in the name of Reliance Industries.. Therefore in the above situation I need necessary help & Co-operate from your end and necessary action at your end.

In the above situation, I have already inform & report with written to Chandannagar Thana ( G.D.E No-1584 dated 31.07.2018) for requesting necessary action at their end.

Therefore I need necessary help & Co-operate from your end and want to refund total money Rs.50900/-as early as possible. I am retire & Senior citizen person. Hope your kind co-operation & prompt action will be highly appreciated.

Thanking you,

Yours faithfully,

Bhairab Chandra Ghosh
From Chandannagar
Mob No - [protected]/[protected]
Date: 07.08.2018
Address : C/o – “Monihar, Purasree, Patrapara,
P.O. – Chandannagar, Dist.- Hooghly, WB, PIN-712136

When we use the data the data is disconnecting in median between and calls ara also not going and not responsiding with out informing .
NO MESSAGE ARE GOING WHILE MID-NIGHT and getting disturb between the communication problem
I HAVE INFORMED TO THE CARE BUT THERE IS NO RESPONCE FROM THEM I NEED IMMEDIATE ACTION AMONG THIS PROBLEM

We are not use that much data but jio coustomer send a message your using 70% or 90%.

This is not fair cheating

I used jio from launching. internet is working good but my complaint is about calling services. most of the time call is not happen due to server is not reachable... otherwise your jio is awsm but due to this problem i m dissatisfied ..so kindly help in this issues.
Right now I am at Bhuj city

Reliance jio executive done take 409 2 time but I got recharge once. He told me that 409 will credit in your bank account but now he say sorry we can't refund it. My number is [protected]

Taking follow up last 4 days but still couldn't provide any solution
They are just wasting time and trying to show they are working.

Many emails, calls but situation is as it is only their solution is wait for 48 hours.

Fed up

Totally disappointed

I have done the recharge of rs 49 plan of data so that I will get back 600 mb for 3 days but i didn't get it back what is this you tolerating the customer