Reliance Jio Infocomm Complaints & Reviews

Hi
This is Prince. I am jio user recently i was in vizag your network signals and internet speed was too low. I agree in vizag main city speed is good but in nearby mandals and small towns very wrost. Why u making people fool on the name of 4g services ur internet speed was even slower any other 2g connection. I[censored] r not able to provide 4g services across the country u may quit from telecom war. Under the scheme making India digital stop fooling people. Last advice strengthen ur signal and improve internet speed. I am not asking that we need 100mbps speed just provide us only 10% that someone would be able to do his work. I[censored]r not able then we have only one choice switch to best network provider in that area.
Thanks

Regards
Prince
[protected]

I did a recharge of 309 on my jio number data is working but calls are not working. I complained to customer care so many times but no response and one of them was so rude that recharge is done rest we dont care, so I dont see if this matters to jio people but if you are reading you are the dumbest people with idotic technology, you dont even know how to manage, i am getting the suggestion to ypgrade mobile, those mobile companies are top in market before you guys were born, anyways this was my last recharge and i will make sure people knowing me will stop using jio serivices and seitch to some other operator.

I've been monitoring daily usage of JIO 4G data.
They r cheating on almost every customer.
Just refer today's case...see screenshot from Jio app.
Today its Sunday so I wake up at 10.30 AM & to my surprise Jio app showing I have already consumed 900+ mb of data while I was sleeping (Data usage was also switched off before sleeping).

Don't you think its a big joke???
Jio drama is over... I will not recharge it again. They r looting us on the name of free or less charges.
Beware guys.. You must also check.
They r doing FARZEE Calculations & making us fools.

I was applied for new reliance jio sim connection online. Jio executive Mr. Purushottam from madhumilan square indore was came to my address and done all process. He asked me to payment type and I was used debit card for payment. He swapped card in his pos machine then my account was debited but no recharge done in my jio sim. After this he said due to some errors your payment is not processed give me cash and I recharge again with my jio money wallet. He said your first failure transaction will credit in your account but from 30 may 2017 no payment credited in my account. I was complaint to jio customers care but they said we can't help you to refund, after this I was called Mr. Purushottam so many times but he also said sorry I can't help you. I continue confirming to bank for my refund credit but bank say no amount credited till now. It's fraud with customers. Please do some action to stop this type of fraud. My jio number [protected]

My jio no [protected] i have recharge of rs 301 on 11/4/2017 by net banking of sbi ref no:-
11 Apr2017
TO TRANSFER-INB Reliance
Jio Infocom BILL_REJIOI
Payments ISBI[protected]I
GABCRUSW9
TRANSFER TO

On 31/05/2017 i applied for jio connections ([protected]) and paid rs 408/- but unfortunately there was some problem in my aadhar and connection not happened. So person available at reliance digital told me that money non refundable. But i was called to jio care there every agent told me that money will be refundable
Name of outlet - jio store - shyambazaar, kolkata
Jio store, 38 a bhupen bose avenue, shyambazaar kolkata 700004
Phone no : [protected]
Ajent name - partha mukherjee ([protected])
Name of outlet - reliance digital kutchery chowk, raipur chattisgarh
Complain no - no00002ksw1h
Amount - 408/-
Txn date - 31/05/2017
Orn - n000002ppbuj
Jio no - [protected] (This no alloted but not started due to
Technical problem)
My self - amit kumar gupta
Mob - [protected]

Dear Sir Or Madem,
In my village jio network is not awailable.in my village many problems of jio network.
About Last 5 to 6 months i phase this problem. I have ago complaint this meter but company does not solve this peoblem.
I am kindly request you to solve this problem immediately.
Thanking you,
J.a.c.
Address:-
Village - Durgapur(navavas)
Ta. -Mandvi
Dis.-Kutch(Bhuj), Pin- 370465
Gujarat.

Dear Madam /Sir,

I have recharged on June 1st at about 7.30 am, but so far absolutely no internet connection. The money has been debited from my account. Four times I have called the customer care. Standard answer after one hour, next person after 4 hrs, third time after half an hour and finally the lady told me it will take 48 hours.
I don't understand this funda of 48 hrs for a internet connection after recharge. I can understand if it was for the first time.
Or is it another way of making money from customers?

Dear sir / madam,

I am facing network issue from last 9 month at my billing address 49, haji suleman building g-16 mahimi manzil no 2 navpada bandra east.

No network in my mobile when i am at home and i am unable to avail any service incoming n out going phone calls sms n internet.

I did more than 20 complaint from all this 3 no regarding this but from last 9 month i am getting only few sms that my quire is resolved nd when i complaint again n again getting the same msg but my problem never has bean solved. Some time customer care tell me that my problem is solve in 7 day 15 day 45 day now they r asking for 3 month this all parrot speech. Its very irritating is any chance to improve my network???

I am having 3 jio no [protected] (Right now recharge with jio prime member nd using it)

[protected] (Not recharge not prime member coz of my network issue)

[protected] (Port out from jio to other network coz of network issue)

My alternate no is [protected] pls do me call 24*7

Dear Sir/Madam

I have recharged Rs 408 in my jio number [protected] as per message received from Jio. But till now recharge has not done but money has deducted. This is my Transaction Id: RJ[protected]

Please resolve the issue quickly.

With Regards
Malaya

On 21/04/17 i applied for jio connections and paid rs 408/- but unfortunately there was some problem in my aadhar and connection not happened. So person available at reliance digital told me that it will get refund as soon as possible.
But till date i had not got my money refund below are details:

Name of outlet - reliance digital kutchery chowk, raipur chattisgarh
Complain no - no00002ksw1h
Amount - 408/-
Txn date - 21/04/2017
Txn no - 106/2
Jio no - [protected] (This no alloted but not started due to
Technical problem)

Pls arrange to refund the amount.

Hello there
I've an lyf 4505 with imei[protected] purchased on[protected].

I waa getting a problem that my phonewas automatically switching off. I gone to jio service center twice and they didn't bother about my phone gets done.
They told me that they dont have relairing tool and all. They didn't even received my phone and didn't provide me job sheet as well.

Please tell me if i've a mistake tl bought lyf phone.

Waiting fir your kind response soon.

Thanks. Best

I'm raju bhattacharya. I used to jio sim nov 2016... But, already i recharged 99+309 plan... Jio latest offer high-speed 128 kbps/s... But, not to facility of this my number.. Many times i have been calling customer care and i have not had any profit till today. Hopefully, let me know. And if there is any problem in the direction of the it company, then the company has the liability, no customers are there. And now the customers are not so stupid. I told about the inconvenience. Hopefully, by clearing the matter between 2 to 4 days, it will provide the right service. And if not, then i will be forced to leave my family and my friends with the jio service. Because where the service is good, i will go there.

Raju bhattacharya
[protected] (Jio)
[protected] (Alternative)

I tried to recharge my phone nmber [protected] with 402rs from jio money application directly from my sbi bank account on 7th of april till today 2nd of june no refund is initiated and jio money customer care are not answering my call and jio complaint helpline people are telling me different resolution with every complaint.. They are just trying to escape.. This is the worst service i ve ever had... Guys please tell me what to do next jio people are not helping me in any way... What action should i take

Dear jio team,
I am living in kundli sonepat (Hr.) i am using jio no. Before 3 months. Starting days speed is good. Then after recharge of 99 & 309. You says speed 135 kb per /s but you are lieing. Only speed 1.67 kb per /s its
Unbelievable. I have complain many time but take no action.
I request. Pls take some action. Otherwise return back my money.. I have disroying yr sim... For more information contact no. [protected]
Thanks
Krishna..

This is for the second time i am complaining about deduction of money without any recharge and the same money has not been credited into my account.
Earlier i had made a complaint regarding this to custmer care but there also i didnt get any benefit, i had sent a mail also regarding the same but also after so many days they didn't refunded my money into my account.
I did my recharge on 15/04/2017 of ₹ 309 for two time which got failed and from that time jio team had not refunded my money.
Kindly refund my money as soon as possible.
I am attaching the screenshot of the mail which i had sent it to custmer care with transaction id which were failed. Kindly help me out of this problem.

I have jio sim and using it through jio's jiofi instrument. I have a 2 gb daily plan which entitles me a usage of 2 gb per day. Since a week i have been noticing that when ever after the utilization of the entitled 2gb internet service i recharge my number with the booster plan of jio the net doesn't work properly and its validity gets over before i could even utilize it. Its a straight forward scam by the company. The internet works completely fine the whole day until i recharge with a booster plan. First they make us a prime member and then they do such mischievous act. Its a fraud.

Jio number-[protected]

I have loaded amount 309 to Jio money through net banking on 24th May 2017, since i got error message, i got to know it was sucessfull when I check with Jio Money care. But i dint get recharge benifit of 309. The payment got decline and your recharge not sucessfull pls contact jio money care for further status this was told by Jio care when asked for 309 benifit. After i contact with jio money care they raised the complaint # SR[protected] and asked 48 hours for resolution. Since the issue not resolved again called but they asked me to wait another 48hours by esacalting the issue. Again i called back after 3days for resolution but same they reapeted i have to wait another 48hours. I was surprised instead of finiding resolutio they are giving excuses. Today 30th may 2017 @7 pm talked with customer executive Prashant to know status and i asked for superviser assurance for better resolution, but he was not listening instead he was talk so much that i didnt have sence how to speak with adviser it seems. I was surprised though i waited one week patinence for resolution i was getting word from him. This was one of the bad worst experience with jio, we have paid our amount and we waited one week and we have to get words from them if ask status. He was spoke unmannerly and unethically which should have least behaviour every customer executive. Should know how to behave with customer and how to give response to customer when they needed. Should not make more complicte and dragging somewhere instead of giving proper response to the issue.

I am not able to access to jio call since 10 days and I have even recharged my jio then also I am not able to access to jio call so I kindly request you to make a solution of this request. This jio is with my friends also and they are getting access to this jio calling but I am unable to get access to this calling. I request you sir to kindly resolve my problem. I appreciate your efforts to make this calling but when I will not get access to this going then this is all waste my Internet is working a lot but my calling is still unaccessed.

Hello i am using jio since so long my issue was i wasn't getting good speed in my home i had registered compaints several times regarding that since april 16th i had cooperated with your company but today your representative had indirectly proved me an liar indirectly depending on speed test app which is developed by an human i've tried to explain him but he haven't understood i had also tried to asked him to give his engineer or any official person contact number so that i can show him in front of his eyes that i am not wrong & they declined that too & then asked for refund they told it's not possible, they don't​ listen & trust their geniune customer they depend on an tool and give their opnion disrespectful & disappointing thing from world's best & largest network.