Reliance Jio Infocomm Complaints & Reviews

Address: 110084

I have recharged my jio number with ₹309
There were two transaction which got failed and amount was deducted on 15/04/2017.
I had made complaint to custmer care and also sent mail but didn't get any result.
Kindli return my money back
Thankyou

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May 31, 2017

Updated by Pawan Shubham I didnt get any update from jio telecommunications..kundly update my complaint and please try to solve my issue of refunding my balance of two reacharge i.e 309 and 309 into my jio account balance.

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Address: Gurgaon, Haryana, 122001

I have made online complaint to JIO through app that since begining not getting even 2g speed forget about 3g or 4g. On dated 29.05.2017 I got call from JIO that your internet speed issue has been resolved, I told her as I am talking with you and can't confirm your claim, hence 0lease don't close service request however she refused and asked me to resubmit your complaint if issue not resolved.

But ridiculously problem get worst thereafter and now even not able to file complaint through app as enough JIO speed is not there and through wifi connection app not accepting.

Very bad experience despite making all payments well in advance .

Sunita
[protected]
Old service id SR000009TYAT

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Address: Bangalore, Karnataka, 560059

Website: www.jio.com

Your network is great during these days but we are facing poor connection at my locality..
— the signal strength for voice calls is very weak
— calls are getting diverted
— call interruptions are happening
— call dropping is also a problem
— call jumping is a serious issue

So i request you to solve these issues for me asap.
Thank you.

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Pavan Kumar Kallampalli

from Guntur, Andhra Pradesh

May 29, 2017

call jumping is major problem

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Address: Anantapur, Andhra Pradesh, 515001

Website: online

I paid 408 for port in to jio with in 15 mints i received a msg port has been cancled and refund of rs 408 ready to collect please contact ur recharge store still from 8-5-2017 not received my refund trans id-no00002mihkb recharged for [protected] and my alternate no-[protected]... No one responding even cust care and atp jio employe jio is a indias biggest fraud company

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Address: 788001

Website: jio

[protected] kindly take a step or cancel this number. This no is disturbing me very much. This no is taken from kolkata. As it shows that its from kolkata. But the number is used by someone from assam. Kindly immeadiately cancel this number. Again the number is [protected]. Its too rediculus.
From dis number akways coming missed call. Whnever i cal back it tells switched off evry time. Stikk disturbing by missed calls. Plz cancel this number

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Address: Lucknow, Uttar Pradesh, 226018

Website: www.jio.com

My jio no. Is [protected]. My internet speed is not more than 120 to 130 kbps. I have complaint so many times but no action has been taken by the company so far. Now i want to get back my recharge amount of rs.606.0 0immediately

May 28, 2017

Updated by anil k agarwal No resolution has been provided by the co. So far

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Address: Mumbai City, Maharashtra, 400081

Website: YOUR JIO TONGLE

More than 50% of the time the internet does not function. I do not know whether it is due to my ignorancec of otherwise. The tiny instructions book that has come along with the kit is not readbe at all. The letters are so small.

As i am an online tutor, every minute is precious for me. Could you and your team do something to tide over my difficulty.

If the problem is not sorted out within the next few hours, i will be constrained to take up the matter to the highest authority - even mukeshbhai — as a customer is being harassed by the nonfunctioning of the system.

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Address: 400068

Website: www.jio.com

I had purchase jiofi dec 2016, activatge with jio sim upto march 31, 2017, so far no issue

But — when i paid online to recharge for offer on 8th march 2017, jio prime 99rs and jio 303 rs. — though i was debited 402 — m/s jio said they did not receive and to ask my bank icici, for further refund/issues.

In spite of proving that debits are present in my account even to date, no refund/reverse charge done, no response is given for emails, phone calls, service representatives just say they will refund in 7 days!!

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Balachander Ramamurthy

from Chennai, Tamil Nadu

May 29, 2017

UPC # AT881267 rejected. Refund for order number NO00002NE67K is pending. Nobody on earth including Mukesh Ambani does not know how to refund. Worst customer service, dummy retailer.

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Address: 464001

Website: jio

I recharged my jio no.[protected] on 6may by Jio app from debit card payment SBI debit card but I get no recharge after 10days so pls recharge otherwise refund it

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Address: Faridabad, Haryana, 121010

I had applied for JIO connection on Dated 21 April vide order NO00002KS7VR & had paid Rs.408 to the rep. of JIO but later it was conveyed that the application has been rejected & fresh application on 4 May 2017 was submitted & registration to me vide NO00002M2UOM .But it is very strange to mention that after lapse of about Month Iam not able to get connection nor getting my refund. I had approached all the channels but still nothing has come out.
Will it be communicated to some responsible authority who can resolve the issue?

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Address: Dindigul, Tamil Nadu, 624 001

I am having jio 4g modem and micromax MT 500 mobile. But i couldn't able to install jio voice app in MT 500. kindly let me know whether MT 500 is suitable if so please inform me how to install (correct procedure). at the time of installation error message is "number not in use" . Thanking you

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Address: Pune, Maharashtra, 411037

I have purchased Reliance jio SIM [protected] last month. Since beginning I experienced poor network coverage and almost no data connectivity either at home or workplace. And I now SIM has completely gone dead since last 8 days. No internet connection also.
I live in Salisbury park Pune pin 411037 and my office is near Pune station Pin 411001. Both areas no coverage. Please help.

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Address: 620001

Sir, i tried adding money to jio money on april 9th 2017 for rs.253 for two times (Totally rs.506). Two times money was detucted from my bank account but it was not yet refunded.. It is more than one month. I have not got any refund. So i want my money back. Refund it as soon as possible.. I have attached my tansaction details in this complaint.
I have mailed also but your customer support in not respond abruptly.
My jip money number is [protected].

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Address: 506001

Jio advertised its ISD tariffs to be Rs.5/min for calling Australia +613, +612, +618 etc land lines and mobile phones ending +614. At the time of recharge, they have only one ISD plan for Rs.501. Recharged with Rs.501 and figured that the calls are getting deducted at a higher than Rs.5/min. Upon calling customer care and enquiring following up for nearly 2 months, I am now being advised that this rate cutter plan of Rs.501, is offering the calls at Rs.7.2/min and the same is charged. And that they do not have any plan to honour the advertised Rs.5/min calls. The rate cutter plan is actually expensive than their standard tariffs. This is just misguiding the consumers like me. To date, no resolution to this issue. No call backs from company. They log a complaint and close it off saying it's resolved without contacting me or advising or confirming the resolution.

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Address: 767039

Jio network not available in the area, kantabanji - 767039 (, dist.- bolangir, odisha, from[protected] mid night and this is faced by the whole area and my jio number is +[protected] this is not working from the mid night please book the complain and resolve it as soon as possible to the consumer. So that we can use the service proveded by you.

Thanks

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Address: 142032

Website: by toll-free no 198

No single received from last 10 days,
I complaint it to jio care, but no solution
By jio care, please check network in my area as soon as possible,
Your working speed is very slow,
I have not received any call from 10 days
Because no single received from last 10 days
Before 10 days, i have received full signal
But now i have not received any signal
I complaint it several times, but no action taken by your signal team

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Address: Ahmedabad, Gujarat

Worst ever payment application! I wonder how could Play Store approve it? Seems not even passed alpha testing! Not allowing to login inspite of correct userid and password. Even the Forgot password does not work. I have money in its account which I want to transfer back to my bank which I am not able to! Such a cheater app I want my 150 RS back! Inspite of so many cheap reviews how could it's rating be 3.8 😣 This is how you people make money and give free data, voice calls and SMS! Application got updated and it deleted my account asking me to re-register everytime I open application and hence it is evident my money in the wallet just vanished. How can Google Play store maintain such poor quality application? No body ever replies from Jio Customer Team so please don't ask me to mail you.

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Address: Faridabad, Haryana, 121002

Sir
I am using reliance post paid connection for 2 years but now I want to port out my no. And jio has cancelled my request and jio executive is saying reliance has denied my request for port out due to unknown reason but when I called to reliance they are saying they didn't receive any request from jio reliance and jio companies are not responding on my request please help me .
Thanking you
Your faithful
Roshan Kumar
[protected]

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May 18, 2017

Tahsildar Ahmadpur's response Incoming and outgoing call is not working properly

May 18, 2017

Tahsildar Ahmadpur's response Incoming and outgoing call is not working properly

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Tahsildar Ahmadpur

from Morjim, Goa

May 24, 2017

Incoming and outgoing call is not working properly

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Address: West Delhi, Delhi, 110058

I have recharged 303 with JioMoney wallet on 7 of april. Transaction id is[protected]. Recharge done successfully. However my outgoing and internet has been barred.i complaint in jio care and JioMoney on 22, 27 April and 11 may and 16 may still waiting but no resolution got.my complaint no is SR000008KODO, SR000009C34G, SR[protected], SR[protected]. please do the needful.its almost 47 days but no resolution. I have mailed to [protected]@jio.com & [protected]@jiomoney but no response in mail also..really poor customer satisfaction...

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Tusharbs

from Mumbai, Maharashtra

May 25, 2017

Reliance Jio Infocomm — 303 recharge issue.. successfully recharged but not get benefit...requesting for refund

MY Name is Tushar mob no is [protected] on 27 April 2017 Submit a Complaint

I have recharged 303 with JioMoney wallet on 1st of april. Transaction id is[protected]. Recharge done successfully. However my outgoing and internet has been barred.i complaint in jio care and JioMoney on 27 April and 28 april 29 april upto 25 th may 2017 may still waiting but no resolution got.my complaint no is SR000008S1B7, SR000009NP17. please do the needful.its almost 55 days but no resolution. I have mailed to [protected]@jio.com but no response in mail also..really poor customer care service.really upset how they treat the customer.
can i get

303 recharge issue.. Successfully recharged but not get benefit... Requesting for refund - Comment #2740879 - Image #0

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Address: 380013

Website: www.jiomoney.com

Respected sir,

I would like to talk about refund my money from jiomoney.

1. Transaction id:[protected]
2. Transaction date and time : 7 april 2017
3. Amount : 303
4. Registered mobile number : [protected]
5. Bank statement (In case of transaction via credit/debit/netbanking) : debit card

When i recharged at that time payment gets failed then i talked with support team and confirmed that recharge is not done.. So i have recharged from other phone for jio summer offer. I have made payment twice for summer offer due to jiomoney third class service... Now, they are showing transaction success and they are cheating people... Fake service... Fake site...

https://www.jiomoney.com/

I will not bear this... I want refund my money... I sent mail multiple times. But i get no reply and tried to contact via call center... But could not talk
Every time line gets busy.

Please help me to refund my money.

Reliance Jio Infocomm customer support has been notified about the posted complaint.

May 29, 2017

Updated by nirmalshah2009 [May 24, 2017] Reliance Jio Infocomm customer support has been notified about the posted complaint.

Customer executive called me in night around 11:30 pm and they are asking me my Debit card number, CVV number and ATM PIn. How rude and third class customer care

I request multiple times and i can't share those details..you can give credit in Wallet or transfer in my account.

They are cheating customers like us

Reliance Jio Infocomm Complaints & Reviews

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Reliance Jio Infocomm reviews & complaints page 258

Recharge unsuccessful and no refund of money

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Extreme slow internet speed

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I am complaining about the problem regarding voice calls

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Refund of rs 408

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Complaining against a number

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Slow internet speed equal to 2g

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Jio dongle

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Barred calls and broadband service in spite of paying money

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Transaction Issue

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Jio sim complaint

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Not able to install jio voice app in MT 500

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Zero mobile coverage 9518783822

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I didn't get refund for rs.506

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ISD rates not as advertised

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Jio network not available in the area, kantabanji - 767039 (, dist.- bolangir, odisha

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No signal received from last 10 days

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Jio money wallet refund - account deactivated automatically

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Port

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303 recharge issue.. Successfully recharged but not get benefit... Requesting for refund

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Money not refunded in Jio Money app

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