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Reliance Jio Infocomm Complaints & Reviews

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Last updated Apr 3, 2024
Complaints 6542
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Reliance Jio Infocomm Phone Numbers

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Reliance Jio Infocomm Head Office Address

Jio Office, 33, Manak Chowk Main Rd, Manak Chowk
Ratlam
Ratlam District
Madhya Pradesh
India
457001

Reliance Jio Infocomm reviews & complaints page 261

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S
sheikmaideen55
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund my amount rs.608/- due my new connection has not activated order number : no00002kj qio:

Address:620001
Website:www.jio.com

I have taken new connection on[protected] and paid rs.608/-, my new connection is not activated due to cross the limits of connection.

I have visited almost 40 times concerned store & jio care trichy and sending mail to you there is no response!!!,

I have raised complaint (Refund my amount rs.608/-) through calling to customer care at 198, my service request no: sr000008uiiv, i got sms from jio my service request...
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D
debashis2009
from Bhubaneshwar, Odisha
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Without my permission jio sim activation in my aadhar no

Address:754104

Dear sir
My self debashis dash from odisha, jagatsinghpur district. My adhar no is[protected] i brought a jio from a ratailor named chatyna das on 22/02/2017 sim but it doesn't work. But that day a jio no [protected] is activated on my adhara and some one is using it. I have the prove in my email id. So i want to complain a case against him.
Please block that jio no althrough i wiill be informed in near police station.
br...
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N
Nadeem Iqbal
from Allahabad, Uttar Pradesh
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Not refunding my money

Address:Lucknow, Uttar Pradesh, 226020
Website:www.jiomoney.com

Reliance jio is cheating people of India. I have recharge my jio no([protected]) with 303 recharge but recharge not done though I have received success message on jio money app. I log a complaint for this they said it will take 48 hours. Then I ask after 48 hours they told me they will refund it after 12 days. Then after 14 day asked for then they 48 hours. I continually asked for but till now I do not receive my money back. When I ask for...
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S
S_1042
from Kolkata, West Bengal
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Internet speed related trouble

Address:Darjeeling, West Bengal, 734001

Dear customer care executives,

I am a consumer of relience jio. My number is [protected]. My service area is located to Ashrampara, Post Office-Siliguri, Dist-Darjeeling, West Bengal, Pin-734001.

Recently I am not getting proper speed of internet. Regularly getting 1GB DATA but not being able to utilise the full data. Not even can play streaming videos. At night, sometimes the speed remains 32kbps . Not being...
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S
Samrat Chatterjee
from Ahmedabad, Gujarat
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Payment made but service not provided.

Address:700143
Website:www.jio.com

I have paid rs 303 to recharge my jio mobile through jio website on 06.04.2017. The payment was made directly from my bank account (Icici bank). But till date the they didn't send any acknowledgement message or return the money. When i lodge a complain over phone they provide id no sr000008xafh and inform that they will response within 01.05.2017 at 19.17 hrs, which they didn't. Now i don't get service but money already deducted....
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S
samibukhari
from Gandevi, Gujarat
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Recharge is not done

Address:380001
Website:www.jio.com

I had done recharge of Rs.303 on 8TH APRIL 2017 Transaction ID is BR00004APGVM. But my outgoing calls on ther operators is not getting connected and i had contact to customer care about 3 to 4 times than they told me that you had not done any kind of recharge or you had not subscribed to any plans of our offer. Now my outgoing calls and internet also not working properly....
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K
KC Wahengbam
from Guwahati, Assam
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Transaction failed money deducted not return money

Address:Imphal East, Manipur, 795133

Through jiomoney wallet recharge on 27 april 2017, i try to do a recharge of rs.309 but transaction was failed but money deducted from wallet account and is not return till now 1st may 2017.
So i request to return my oney back.
Transaction id.:[protected]...
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S
swastik traders
from Dehra Dun, Uttarakhand
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Recharge payment

Address:Agra, Uttar Pradesh, 282010

Sir maine 303 rs recharge paytm se karwaya jo maine 31 march ko karwaya billdeskutil at 10.48 am wallet txn ID: [protected] he usse mere paise kate par recharge nhi hua phir maine 7april ko karwaya phir recharge ho gya mere paytm se paise 606 rs kate to maine paytm se complaint ki to wahan se jawab aaya ki humari galti nhi he ye jio ki galti he humne payment kiya he...
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D
d shiva kumar
from Mumbai, Maharashtra
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Reliance jio infocomm recharged wrong number for shop owner number

Address:123
Website:[email protected]

Dear team
while recharging my jio number. [protected] shop owner recharged wrong number that wrong number is [protected] please arrange to recharge any way possible
But the jio customer care doesn't seem to help this get corrected but other companies have this policies for correction. other services providers do reserves that transaction but not jio so good lession to know service quality of jio

thanks and regard...
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Address:Lucknow, Uttar Pradesh, 226016
Website:www.jio.com, [email protected], jiomoney.com

Dear Sir,
I am complaining this 4th time and I didn't get any response from jio people till now.
During 5th to 8th April, I did ₹303 Jio Recharge from my jio number with the help of Jio Money app. After many unsuccessful (failed) attempts on two no.s [protected] and [protected], finally recharge was successful. But after some hours when I checked the history I found total 3 transactions which were showing failed earlier became...
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A
Akhil Dubey
from Jawad, Madhya Pradesh
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Amount debited from my bank but recharge not received

Address:Ratlam, Madhya Pradesh, 457001
Website:www.jiomoney.com

I recharged 2 jio numbers with my jio money app on 7th april 2017 but neither the recharge was received nor the amount was refunded in my account.
The details are as following-
Transaction id[protected]
Amount - rs 253 + rs 50 voucher redeemed
Date - 7th april 2017
Transaction id[protected]
Amount - rs 253 + rs 50 voucher redeemed
Date - 7th april 2017

Now i want that...
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N
Natin Malhotra
from Noida, Uttar Pradesh
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Data card not activate.

Address:New Delhi, Delhi, 110085

Dear concern person,

I was recharge 149 and i used 3gb data but i have plan validity till 20may. And now i recharged rs 309 ur 3 month complimentary plan but now my net not working. I spoke to ur customers care they said my new plan 309 will activate in 20 may17... But i m suffering now in between both plan.

Kindly do the needful on urgent basis.

Regards
Your valuable customer
Jitender...
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P
Pallavi_Saxena
from Anand, Gujarat
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Jio Dhan Dhana Dhan offer not working

Address:New Delhi, Delhi, 110059
Website:www.jio.com

Dear Sir/ Mam

Jio Dhan Dhana Dhan offer not working

This is to inform you that I am a customer of Jio since November 2016. I had recharged with Rs 99 and Rs 149 last

month only. Since i was studying online, i could not figure out when my entire data wiped off. Today, 30-Apr-2017 at about

12 pm, i recharged my sim with Rs 309 which was stated as providing unlimited data and calls...
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M
Mirza Wasim Warsi
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Recharge of wrong Number

Address:Dewas, Madhya Pradesh, 455001

Hello sir/mam
Yesterday I was recharging my another jio no. [protected] from Relaince office .
Nd that's why by mistake recharge of 309rs.on other no. [protected]
I don't know what happen I was recharging my no [protected], so pls help me.

Recharge Order No. BR00005Z6X1R...
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M
mohamet karis
from Chennai, Tamil Nadu
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Jio sim not working

Address:600078

Sir i have joined in latest jio offer. but i am not getting any incoming or outgoing calls from my jio number. i could not go for internet also. i have already registered complaint . but it is of no use. my jio number is [protected]. please do me the favour as soon as possible....
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M
makarand1976
from Panaji, Goa
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Jio internet service, network coverage, prime offer

Address:Thane, Maharashtra, 401503

Dear

Ir/madam

I have purchased jio sim ([protected]) for my new 'panasonic eluga ray max' mobile.

My residance is situated at villege chinchani (On main road chinchani-dahanu, tal :dahanu, dist:palghar, maharashatra, 401503. (Map attached).

My complains are:

1) i frequently not able to get network coverage and when get it is very poor at my residance and nearby area.br...
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S
Sumit Rathaur
from Kanpur, Uttar Pradesh
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Transaction refund related

Address:Shahjahanpur, Uttar Pradesh, 242001
Website:consumer.jiomoney.com

Sir, I had recharged my money at 11.43 time but did not happen but my money has been cut Sir refund my money
my mobile number-[protected] and Transaction ID[protected] ....
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A
ANWESH PATI (ଅନ୍ୱେଷ)
from Ranaghat, West Bengal
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Extremely slow 4G speed

Address:Khordha, Odisha, 751030

Jio is extremely slow. I had purchased prime membership and 499 recharge pack but still the speed hasn't improved. The daily data of 2GB simply gets wasted. This is how they cheat customers. The speed is hardly around 100 KB/s. Streaming is not possible. Normal pages load slower. It's already May 2017 but still Jio doesn't care about improving its quality of services....
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M
Mehmood Saudagar
from Nagpur, Maharashtra
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I have recharged my no but service is not activated

Address:411003
Website:[email protected]

I have recahrge my no wid rs 408 today at 1:48 n i have got to know that my service will be reactivated in two hours.
Then after 4 i called customer care they told me that they have submitted my requeat n it will be start in 1 hour the se thing they told me till 6.
Again i called 830 then 1 o[censored]r agent receives she told that now she has taken request n then she gave me the requst no
SR508XD8K n my mobile no is:[protected]...
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4
4221ashi
from Meerut, Uttar Pradesh
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Amount not refunded on recharge failed

Address:Bareilly, Uttar Pradesh, 243001
Website:www.jio.com

I had recharged my jio no.[protected] for Rs. 309/- each on 15/04/2017 and 17/04/2017 which was not processed and i contacted to customer care for balance deduction on the above dates and the said that you can do another recharge we will refund this amount in 7-12 days and i recharged the same again which was processed.
Now i had received a SMS from them on 28/04/2017 that my 2 recharges has been processed for Rs. 309 each. Now they...
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