Reliance Jio Infocomm Complaints & Reviews

Gujral Harbir
Apr 9 (12 days ago)

to care, jio.bugsreport., enterprisecare, getjio
Reminder-III

Even after repeated requests you are not responding to our complaint. Customer care numbers provided by you are also not responding. Till date neither my mobiles recharged nor I got my money back. You are playing with the feeling of innocent customer. I again request you to look into the matter and...

Dear sir /madam
I am devendra karde. My contact no is ([protected]). I m residing in shelu west karjat (410101). Pin code of my area is 410101 on my area jio network is not available. My humble request to jio please provide new tower/ network in my area with sufficient strength
Pl do needful.
Thanks
Regards
Devendra karde
Mobno:[protected],
Alternate mob no:[protected]...

Dear Sir/ Madam,
I am a jio retailer. My retailer no. is [protected]. I done wrong rechare of 408.

wrong no.- [protected]
correct no.-[protected]

Please reverse it or do on correct no.

thanks
Gaurav gupta
[protected], [protected]...

I had upgraded to 2 gb speed under plan 509 on april 13th and got the confirmation.

But i am getting the message constantly that my 1 gb quota has exceeded.

I have taken up the matter with customer care many a time with the details of confirmation received from jio. Still they are sending a standard reply the confirmation o[censored]pgrade is pasted below:

"dear customer,
Thank you for choosing...

I have done recharge of rs. 402/- (99+303) summer surprise offer on my jio no. From my debit card of vijaya bank on 07/04/2017 at 22:15:32. Amount was deducted from my account but still i have not get any message from jio and my outgoing services has been barred and internet speed has also been reduced. Jio officials are saying that they are not in a position to tell something.
I cant understand what is problem with my recharge?br...

I have done my Jio recharge of Rs 309 under de dhana dhan offer on 15 April 2017 through Jio app. The transaction was successful and money is deducted from my bank account. But now my jio app is showing zero balance and I am not able to do outgoing call or SMS. I didn't get any confirmation text message. And I forgot to take snapshot of transaction id of Rs 309 that was shown successful on jio app....

My Jio Number [protected] using Jio WiFi dongle. Every early morning I get the message 90% of your 1 GB consumed without suing it. I have recharged Rs.99/- & Rs.309/- but till date the scheme is not implemented.

Wasted my money by paying for the wifi dongle of Rs.2000/- and not able to use it.

Regards,

Rukman Naik
[protected]...

I have recharged my jio number:[protected] Rs.408 but i am not able to call any number, my payment was successful.my transaction ref id is IGABEAWIV5.my payment was through sbi net banking.please refund my money.thanks...

Sir/madam
I recharged my jio number [protected] with 303rs. I used my sbi bank Internet Banking using jio app. My money deducted but recharge not completed. Find below the transaction no.
IGABCFXBH3 for Rs.303.0 (Summer Offer)

I am attaching the image with this email showing bank statement. I contacted the care. It was said it is failure not recharged. He suggested me to contact bank.
I contacted bank...

On 6 april i did recharge my jio no frm paytm amount was deduct from my account but recharge status was pending till 48 hrs so i cancel my order from paytm and submit the refund request. So i did my recharge from jio site and it was successful. On 8 april i received msg that my paytm jio recharge is successfull. I called paytm custmr care no they told me that i had to call jio customer no because they couldn't recharge one number two times...

My data service is no there since 20.4.17 although my phone was charged with 303 on 4.4.17. complaint t was lodged on customer care also yesterday but you now data service not started...

I had added Rs5600 in jio money wallet on 4th April.For some time it showed in my wallet and few seconds later the balance started showing zero.I tried to call on customer care number but no one is answering calls .I mailed them 5 times still no reply .I don't understand where to complain .I went to there local customer care office but they are also helpless .I want my money refunded as soon as possible.today 17 days have passed I have mailed...

Sir,
I am recently a customer of jio sim. And i made a recharge as per tariff. And my friend have also a jio sim but he did not make a recharge. But his sim give him all services as much a i have.
O, what is reason behind this.
Thank you...

Sir/madam
My name is rajeev sharma. I am complaint of reliance jio internet speed to low in my room, some days before the speed was good because band 40 worked in room but now its only works on my roof and in my room now working band 5 which provide good coverage but downloading speed only 50 kbps. I just want good speed. Customer care executive did not help me i think they did not know nothing now they block my co. No from customer...

I have recharged my jio number by rs.309 through billdeskutil by paytm but i have not got the amount on number by myjio aap. Amount has been deducted from my paytm wallet. Please tell me how can i connecte to you. Or when i get recharged or my money back in my paytm wallet. Contact me on [protected]. I am not able to call any one except jio member no text. And my internet speed is reduced by company...

I had recharged my jio numbers on 7th April From my jio money account [protected] but because o[censored]nsuccessful transactions money get deducted two extra time and I did not get refund till now

Worst service
No one is taking call or
Replying to the mails
Plz resolve the issue...

Hi,

I am Nishant today i. E on 20th april 2017 I had done recharged on my jio number "[protected]" with rs 309 under plan of Jio Dhan Dhana Dhan from my jio app through Debit Card mode. From that i got successful payment message and payment has been deduct from my A/c but the recharge successful message i have not received yet and the Transaction Id is[protected]. And in my jio app no plan is showing and i am also not able...

I had done the recharge two times on 7th april, 2017, but it did not get recharge, and the amount got deducted from bank, i had called customer care thrice, they lodged complaint, but still didn't get my refund! Finally when i done the recharge of 303 it got successful on 8th april. I had to pay 253+253+303 for just one reacharge. My jio no. : [protected]
Gaurav saini...

Dear sir.. maine [protected] pr 309 ka 2 bar recharge kr diya..ek baar reverse ho skta hai kya.?jio pos app se...

Please call me suggestion about jio call me immediatelyy [protected]...