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Reliance Jio Infocomm Complaints & Reviews

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Updated: Dec 14, 2025
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Reliance Jio Infocomm reviews & complaints page 267

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S
srivenkat143
from Gurgaon, Haryana
Apr 25, 2017
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Address: 500015

Hi,

I visited the Reliance Jio store located at Trimulgherry to get my father's mobile number ported. The first time when I visited the staff there were not friendly. They asked me to come back after 2 days, they told me that there was some problem with portability. I went back after 2 days that is on Sunday with my mother.

I clearly told the staff that I wanted to port my parents number to Jio. I never wanted a new sim, that was the reason I visited the store second time. The staff told me that my mother's phone was a 3G phone and so portability will not work. So I asked them if my father's phone number can be ported. They checked and told me that my father's phone can be used for Reliance jio. So I told them my father's phone number and asked them to do the porting.

They finally ended up giving me a new sim instead of porting.

Now, when I went back to inquire, they are speaking rudely and they are not ready to refund or port our number.

I feel extremely cheated. My father's phone is a single sim phone and I cant even use the new sim.

I should either be refunded the money or my father's number should be ported.
Reliance Jio Infocomm customer support has been notified about the posted complaint.
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    A
    amit gupya
    from Kanpur, Uttar Pradesh
    Apr 25, 2017
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    Address: Jhansi, Uttar Pradesh

    Sir Iam amit Gupta sir Maine reliance Jio ka 303 ka recharge karwaya tha 7 Tarik Ko jiski reference no. BR0000474KXW and transaction id no. IRJM[protected] ha per sir Jio k taraf se bol rahe ha ki apka transaction fail ho Gaya ha apka paisa refund hota 7 to 12 day Mai sir 15 din ho chuke ha na to sir paisa aaya ha or na hi jio ki taraf se santusth jawaw mil Raha ha sir wo bebkuf Bana rahe ha jis no. Per Maine recharge karwaya tha wo ha [protected] ha
    +2 photos
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      N
      nafeesa Bagban
      from Bengaluru, Karnataka
      Apr 25, 2017
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      Address: Bangalore, Karnataka, 560022

      Hi,

      I have recharged my num#[protected] on 16april for rs 309 online and rec'd message also but now there is message that my calls are disgarded
      Now my calls are not going & net is also slow down. I dont understand after my recharge online also sucessfully there is this kind problem. Pls resolve this issue as soon as possible and reply to me, otherwise i need to port
      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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        P
        paramsh
        from Nagram, Uttar Pradesh
        Apr 25, 2017
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        Address: Lucknow, Uttar Pradesh
        Website: net connection issue

        From the 15th of april the net connection is so so weak.., even home page is unable to open
        we are facing a lot of serious problem . i have already talked to the jio customer care but they are not resolving my issue.
        i live in lucknow jankipuram and in this area network is very weak.i talked to customer care many times but unfortunately i did not get satisfactory response
        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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          T
          tatasky201
          from Nagpur, Maharashtra
          Apr 25, 2017
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          Address: Bhopal, Madhya Pradesh, 462026

          My no is [protected]. I did recharge of Rs309 in DE DANA DAN offer.
          As per scheme, this offer is valid for 3Months. But i got mail that offer is valid for 28 Days. I checked my current Plan in my Phone, it shows Happy New Offer instade of DE DANA DAN offer. I mail to Jio care regarding this issue but every time they are shooting mail for Internet speed issue resolution which has no relation to my problem. Pls. let me know my current paln by mail.

          Megha /Uday Joshi
          [protected]
          [protected]
          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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            D
            Daryl Thomas
            from Mumbai, Maharashtra
            Apr 25, 2017
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            Address: 400086
            Website: www.consumwrcomplaints.in

            This complaint is based on the connectivity and internet speed of Jio in ghatkopar (W), near Rcity and the speed of internet is very slow, it's download speed is not even 1mbps and upload​ speed is roughly around 200kbps. I have complaint to the Ghatkopar branch about the speed of internet issue, but the branch keeps ignoring it saying it's basically due to the offer that Jio is offering to its customers and suggest to wait a month more, but this has been the scenario for more than 3 months,
            I urge you to look into this matter and resolve it.
            Thankyou
            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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              S
              Siva02
              from Krishnagiri, Tamil Nadu
              Apr 25, 2017
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              Address: Mumbai City, Maharashtra, 641016
              Website: jio.com

              I did a transaction for 506rs 2 weeks before using jio money wallet. Amount was DebiDebifrom my card but transaction got failed. I called customer care many times. Really they are useless and making customer foolish. Worst customer service ever. I dont know when they will refund my money. Its fraud and making peoples foolish. No one is picking call 1966.
              Reliance Jio Infocomm customer support has been notified about the posted complaint.
              Apr 25, 2017
              Updated by Siva02
              Debited
              Apr 25, 2017
              Updated by Siva02
              Reliance Jio Infocomm — Jio Money Not Refunded

              1 Review
              Si Siva02 on Apr 25, 2017
              Mark as Resolved
              Phone/Mobile Number: [protected]

              I did a transaction for 506rs 2 weeks before using jio money wallet. Amount was debited from my card but transaction got failed. I called customer care many times. Really they are useless and making customer foolish. Worst customer service ever. I dont know when they will refund my money. Its fraud and making peoples foolish. No one is picking call 1966.
              U r right siva jio customer service is very worst i also suffer same thing still not receive any solution
              My jio number [protected] not work please check an inform me at mobile number [protected]
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                A
                archana.j
                from Mumbai, Maharashtra
                Apr 24, 2017
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                Address: Lucknow, Uttar Pradesh
                Website: Jio mobile recharge

                I recharge my jio number with rs. 309. Money deducted from my account but rechrge not done. Till now no message came. I am very upset. I dont expect this from such a big company.
                Kindly recharge my no. Or return my money.
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                  S
                  satyajem
                  from Mugma, Jharkhand
                  Apr 24, 2017
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                  Address: Sambalpur, Odisha, 768016
                  Website: www.jio.com

                  Hi,
                  Good eve. Transaction id[protected] done for mdn no-[protected] dt on 08 apr2017 by jio money wallet shows successful but no benefits credited. No response found from jio money team even after several phone calls & writing to "[protected]@jiomoney.com" (#6286954) & headcustomersupport. [protected]@ril.com. Its looks very pathetic that there toll free no "1966" where no one respond to u in any way. Really a third grade service.

                  I want uninterrupted services as the amount already deducted from my account. Kindly do the needful.
                  +3 photos
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                    M
                    Monica Chogle
                    from Mumbai, Maharashtra
                    Apr 24, 2017
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                    Address: 400092
                    Website: Reliance jio

                    I made a recharge of 509 to my jio no which gives 2gb data every day... It has been 15 days i paid for it ans all d supervissrs are still not able to check y m i not getting 2 gb of data... I ve been calling thm every day from last 7-8 days ansd al of thm have been assuring me that tonight it will gt fixed bt it has been ages they are still trying to fix this... Jio is jus too much... Pathetic services... Pathetic also sounds good to be honest... Its d worst network to be with..
                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                      H
                      Hemanth000
                      from Adoni, Andhra Pradesh
                      Apr 24, 2017
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                      Address: Srikakulam, Andhra Pradesh, 532001
                      Website: Jio.com

                      I have contacted paytm for incomplete transcation about my jio summer surprise rs 309 recharge but they have told to contact you. My transaction for jio membership has not been done rs 309 has been deducted from my wallet but it has not been reached to jio. I am trying since 15th apr but still the transaction has not been completed. I want refund immediately. My jio number [protected] and my paytm number [protected]. Billedeskutil detail order my transaction id [protected] transaction date apr 15, 2017, 20:55pm. My reference no [protected]. I need my refund immediately
                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
                      Apr 24, 2017
                      Updated by Hemanth000
                      I have done recharge on April 15th at 8-55 pm My money was deducted but recharge was unsuccessful so please take action on my compliant I got mail from billedskuit and also trasstion id
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                        S
                        Sharwan Patel
                        from Varanasi, Uttar Pradesh
                        Apr 24, 2017
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                        Address: Yamuna Nagar, Haryana, 135002

                        Recharge done by me 8th april two customer [protected]/[protected] but rc cancel msg come to customer after 4 days, now i am retailer balance not refund on my demo but for customer satisfaction i done another rc same amount after few days & many time contact to your customer care service whose pick call time after 20 mint but not give satisfy reply. Now i need proper details
                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
                        Apr 24, 2017
                        Updated by Sharwan Patel
                        Dear sir two jio sim recharge [protected]/[protected] done by me on 8 th April & received successful msg in my jio I'd but on 11th April 2017 customer complain that recharge reject, i try to confirm many time from customer care, but no response & i again done same recharge. Now no refund my prev balance & no any response given by customer care
                        Pls contact me -[protected]/[protected]
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                          R
                          Rahul Barde
                          from Pune, Maharashtra
                          Apr 24, 2017
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                          Address: 411028
                          Website: www.jio.com/en-in/4g-plans

                          Dear jio,

                          I have done recharge of 402

                          But it get fail because of error and amount of recharge debited from my account. Please refund money or make rechagre to that number.

                          I have done payment with jiomoney.

                          Please respond to this mail. Because i have taken follow up continuously from 08/04/2017 but no one take part to reply.

                          This is not expected from reliance jio.

                          I have attached screenshot of transaction details...

                          Please reply asap.

                          Regards,
                          Ankita
                          Reliance Jio Infocomm customer support has been notified about the posted complaint.
                          Kindly update the jio voice to support jiofi on iphone 5s. Jiofi climes to be access by all the devices which has 3g but not supporting on iphone 5s.
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                            S
                            surey_p
                            from Tirunelveli, Tamil Nadu
                            Apr 24, 2017
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                            Address: 624001

                            My jio number is [protected]. I have recharged a amount of 309 on april15 night near a shop it is not succeeded so that i once again recharged in jio.com through my debit card and it is successful. But the payment issue for retailer shop is still pending please refund it. My transaction id through online is iur[protected] and reference number is br000056wvx9

                            While the retailers reference number is br000055gudn

                            Resolve this as soon as possible
                            Reliance Jio Infocomm customer support has been notified about the posted complaint.
                            My recharge of Rs.309 was successfull stil its not showing balance. Whenever I try to make any call it says Not Registered on Network.Pls resolve asap else refund me.
                            Please add minimum 5 towers in ratnagiri, Maharashtra(jaigad)
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                              K
                              from Kokrajhar, Assam
                              Apr 23, 2017
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                              Address: 781122

                              Dear sir,
                              Good afternoon, I Krishna Kanta Das following few lines for your needful action please. JIo network not coverage in my area. I already complained with customers care but not solved by them my problem. Kindly solve my problem as soon as possible. My address is as under VILL- Dahali (SANGPARA), Po Batarhat, District Kamrup, State Assam, Pin 781122, PS palashbari
                              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                B
                                Bhavnna
                                from Aligarh, Uttar Pradesh
                                Apr 23, 2017
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                                Website: Www.jio.com

                                It's too bad experience with Reliance jio because their customer executives not clearly entertain with their customers actually i recharge my reliance jio no [protected] by amount of 309 on 15 April 2017 through online paytm application, Transaction id is IPT[protected] my amount was deduct from my wallet bt recharge not done when i contact with jio customer executives they said that contact with paytm only we are not here for online recharge users in fact I also complained mail to paytm bt they revert me that transaction was successful from their hands they Said contact with jio
                                So what can I do now where is my rs 309.
                                +3 photos
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                                  R
                                  Rahhubir
                                  from Delhi, Delhi
                                  Apr 23, 2017
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                                  Address: New Delhi, Delhi, 110092

                                  Dear,
                                  Sir. I have completed to you that why my 1 gb data loss daily withouts use. Please consider my complaint.
                                  My jio no. Is [protected].
                                  Name - jagmohan bisht

                                  (L am use only hot spot by my jio. No.)
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                                    S
                                    satyam98
                                    from Ahmedabad, Gujarat
                                    Apr 23, 2017
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                                    Address: Amreli, Gujarat, 365220

                                    At my location
                                    Village Dhamelpara
                                    Pin code 365220
                                    Very poor indoor
                                    And outdoor.
                                    Network day by day down and down
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                                      K
                                      from Nagram, Uttar Pradesh
                                      Apr 23, 2017
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                                      Address: 272207
                                      Website: jio

                                      Huge dissatisfaction. Why would you cancel happy hours in paid services man this sucks for heavy users it like a drop of water. Atleast fot happy hours many o[censored]s started paying and u took that tooo unfair please reconsider about happy hours...
                                      So please do something we are in huge diassatisfaction with jio if this happens then most of heavy, users would like to discountinue with jio in future so please take it, seriously an honest one and wish to be done something over it thanks one o[censored]r loyal user
                                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                      Same here.. Bad jio.
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                                        Mayuri R Chavan
                                        from Mumbai, Maharashtra
                                        Apr 23, 2017
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                                        Address: Mumbai City, Maharashtra, 400051
                                        Website: jio.com

                                        I recharged my jio no on 7 th april 2017 at 7 pm with 402 rs... I got transaction msg from my bank but recharge was unsuccessful. I called your customer care for many times regarding this issue. Your customer care person told me to do dhan dhana dhan offer recharge of rs 409 rs on 13 th april and i will get back my 402 rs cash back within 10 days. So i recharged again with 409 rs. Today after 15 days you have not returned my summer offer recharge money of 402 rs. I have mailed n called many times regarding that but got worst response from you. On this site i have complained about this on 9th april also.
                                        +4 photos
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