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Reliance Jio Infocomm Complaints & Reviews

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Last updated Mar 26, 2024
Complaints 6540
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Reliance Jio Infocomm Phone Numbers

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Jio Office, 33, Manak Chowk Main Rd, Manak Chowk
Ratlam
Ratlam District
Madhya Pradesh
India
457001

Reliance Jio Infocomm reviews & complaints page 267

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R
rakeshrunni
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Speed issue

Address:679533

I have done my recharge for 408 on time. But from 10th april onwards i am getting only 20kb/s speed on my JIO network. I contacted them daily but resulted in vain. They promised me they will restore my speed and betrayed me. I spoke to their senior and he told he will call me back within 48 hrs and guess what..he didn't !! Now i lost all my trust in Jio. But this is happening only under the tower near my home. They actually know under...
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D
Digvijay Tomar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Jio money - money deducted from bank account but not received in jio money wallet

Address:Mumbai City, Maharashtra, 400701
Website:www.jiomoney.com

I installed jiomoney app on my mobile and tried to add an amount of rs. 720 to jiomoney wallet through net banking. The online transaction was successful and the amount of rs. 720 was deducted from my bank account but the jiomoney wallet displayed the message of failed transaction. I did not receive this amount in my wallet.

Even after sending mails for this issue there is no reply from their side. There was only an auto-generated...
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M
Mahipal Bablu
from Lucknow, Uttar Pradesh
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Not done the recharge

Address:Jaipur, Rajasthan, 302017
Website:Billdeskutli

I had done recharge through jio.com they redirected payment to billdeskutli and then i paid amount through paytm but i didnt get recharged...
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A
Abhijith Raghavan
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction failed but money has been deducted

Address:Chennai, Tamil Nadu, 600033

My jio money number is [removed].
Twice I recharged with 303+99 and the transaction failed. I was intimated that I will get back the money in 48 hrs but it has aldready been 5 days since. When I submit a query, you are not replying. Pls don't make people like us lose respect for Jio. I am incurring a loss of 2 x 402 = RS.804. I even have screenshots to prove that the transaction failed. Pls take necessary action immediately....
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D
DHA RAN
from Vellore, Tamil Nadu
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My Jio number recharged network failed but debited my account

Address:Ratlam, Madhya Pradesh, 457001

Hi
I recharged my jio dhan dhana dhan offer rs408 via internet banking, my transaction has debit my account money, in few seconds due to network problem that page was closed and showing home page, how to get my money back. what should i do? pls guide me.
Jio mobile no-[protected]
Transaction details:-
Transaction particular - cn[protected]
Bank - corporation bank

Thanks & regards
Gangadharan...
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S
Subhankar Fadikar
from Chilakalurupet, Andhra Pradesh
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Can't call any other operator

Address:Kolkata, West Bengal, 700156
Website:www.jio.com

Dear sir/Madam
I Subhankar Fadikar from kolkata. My jio mob. No. [protected]. I have Recharge rs.149 on date 17 April 2017. I got Recharge massage. But still now plan is not activated this Jio no. I have tried many times to customer care 198 & 199. But they say there is no information as to them.

So please solve this problem.

Thanks & Regards
Subhankar Fadikar’’...
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D
Dipesh Bhatta
from Gangtok, Sikkim
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Slow 4G speed at NIT, Rourkela.

Address:Sundargarh, Odisha, 769008

Please it's been three month the net speed of jio in our campus is very slow. So, i want to request the team to slove the problem asap.....
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V
vir vora
from Wankaner, Gujarat
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Recharge 309 but i am not able call, No message, No track of code

Address:Ahmedabad, Gujarat, 380015

I have done recharge of 309 but i am not able call, No message, No track of code. I have done recharge through https://www.jio.com

Mobile no : [protected]

Pay using paytm :

paytm_wallet

Paid for Order
BILLDESKutil Order #IPT[protected]
Paytm Cash Txn ID [protected]
[protected]:37:06 PM...
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D
dilip_am
from Srinagar, Jammu and Kashmir
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Recharged for lower data

Address:Jammu, Jammu and Kashmir, 180005
Website:jiocare.net

Registered Prime Membership: Transaction ID: CO00000CPHRF dated: 25 Mar.
Recharge for 2GB: Rs. 499 Dated:[protected]
Transaction id: ISBI[protected]
Payment Confirmation Reads:
Jio MRP 499 Plan
Benefits for Prime customer: Free Voice, Unlimited Data (Post 2GB High Speed Data per day, speed will throttle to 128Kbps), 100SMS/day and Complimentary Subscription to Jio Apps. Validity: 28 days Benefits for Non-Prime...
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H
Himanshu Prakash
from Lucknow, Uttar Pradesh
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I am complaining about the network of Jio 4G sim

Address:Gorakhpur, Uttar Pradesh, 273408

Every time the network of Jio sim is poor, it always fluctuate sometimes the network bar becomes full and then after few minutes it completely goes off. I am very dissatisfied with the speed of Jio 4G, even the 3G network of other sim cards are faster than Jio. That's all of my problems....
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P
purnendu dey
from Mumbai, Maharashtra
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Jio internet usages

Address:713130

My jio number is [protected]... I recharge 303... And i usages jio internet... But i am not satisfied jio internet usages statement... I use 200 mb... But i received message that i usage 70% of quota 1gb... Why...?? Jio thief internet data.. Why.. I do not get proper service.. Why... Jio this type bheviour with us.. Why??...
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A
Aarup Bbera
from Delhi, Delhi
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My phone no not recharge

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Orn no BR00003RZPN3
MSISDN [protected]
I recharge in shop in 31mar 303rs but today's my recharge not done. please resolve my issues. Mo [protected]...
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P
Praveen Damani
from Morjim, Goa
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My new connection no.9518534431

Address:Nagpur, Maharashtra

Purchased router along with plan of 303 & paid Rs.2, 500/- to Ur service provider agent Mr. Piyush Punwatkar M.No.[protected] a weeks before. The Jio sim is activated but I m continuously receiving the msg. of recharging the Phone by Rs. 309/- else there will be disruption. I complained him abt it but he has claimed that the Service centeris informed & behaved rudely with unwarranted talks. Pls. help..
Praveen Damani
[protected]...
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J
Janardan J
from Mumbai, Maharashtra
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Non activation of SIM

Address:Mumbai City, Maharashtra, 400072

My old SIM has lost and taken new on 14.04.2017 from your store for same mobile no [protected] New SIM No.[protected] but still not activate by you even after 3 days. Kindly activate the same.

Pradeep Ganesh Nandurkar...
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R
ramth83
from Salem, Tamil Nadu
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Recharge failed on 25 mar 2017 still i don't receive

Address:Tiruvallur, Tamil Nadu, 6000082
Website:Jio money app

Recharge mobile no.[protected]. Transaction ID.[protected]. Rs.303/-....
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D
dheerajkumar15
from Chennai, Tamil Nadu
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Jio reluctant about customer grievance

Address:411057
Website:www.jio.com

Even though multiple calls(which they never receive I was on call for 1 hour...calling them is immaterial), mails, facebook post jio didn't help. All they said is that they are regretting the issue caused and I should give them some time to check the issue... its been 3 days but no reply even after multiple mails and post from my end.

Hi, recharged happened twice on my num [protected] through jio wallet, plz help me out.. br...
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S
Sudhakar Sudhan
from Chennai, Tamil Nadu
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I am recharge but I am not receive any message in my amount details.

Address:635001

Sir my mobile number [protected] I am recharge 309 Rupees 13/04/2017 in depit card but I am not receive any status message in our company .please my status sir....
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K
kapil sharwan
from Udaipur, Rajasthan
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Network isu

Address:Sikar, Rajasthan, 332041

Sir my aria not single only lyf fone fine for Jio network show only avelebal signal for Samsung and oppo fone good network my home network all lyf henset problem for Jio network but Jio network my home only 200mtr avelebal tower so please Chen your tower and help me sumsung and oppo verry strong network Jio and mill network is lyf and lenevo henset thanks...
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P
Pratibha Prasad
from Mundi, Madhya Pradesh
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Recharge not done and money deducted

I did a recharge of 408 via my jio money account on the number [protected] . I used a voucher of 50 cash back. I didn't receive the recharge. I dont know what happened to the money. Nobody picking call at service centre. Please understand it's not a small amount for me. Looking forward for your solution. I'm attaching the screenshot of transaction details....
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K
KING NIKK
from Aurangabad, Maharashtra
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Transaction failed but money not refunded to my bank account

Address:Amravati, Maharashtra

On 31 st march i was trying to add money in jio money wallet after that transaction failed message appeared on screen and 99 rs was deducted from my bank account .Then i received message from jio that withen 7 day money will be refunded to my bank account. But till now money is not refunded to my bank account.
My mobile no :[protected]
Bank transaction detail:
BULK POSTING BDPG.R FND RPSLSMERC TXNISM[protected] き 99.00...
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