Reliance Jio Infocomm Complaints & Reviews

I have recharge through jio money wallet by using hdfc credit card (Jio mob no [protected]) on dated 7/4/17 (Debited the amount rs 253)
Trans id[protected]
But till that time i didn't know received recharge
Then i contacted to jio money customer service care but no one accept ed the call so i had written mail many time for refund but only they replay that their adviser contact withen 2days
But no one contact till that time
Because of recharge unsuccessful my jio no [protected] the service interpreted from last 5 day so please help me out refund my amount rs 253 as fast as possible

Name_ hanumant chopade
Mob. No._[protected] /[protected]
Trans id_[protected]
Trans. Date_7th april and 2017
Amount debited_rs 253

Dear team

Reliance jio infocomm — recharged with 402 rs on 29 march 2017 but not showing any plan and tried for customer care but not responding properly. Money got deducted from account. Mobile - [protected] and in my jio app no plan is showing and i am also not able to make any calls as it is saying no balance. Also in the transaction history there is nothing. Please refund my money or recharge it as soon as possible.

I have paid for the premium plan of rs 303/- for 3 months voice n internet free. I also didn't get the cash back of rs 50 when i paid through jio money app. And i hardly get a speed of 1mbps. And lot of times the call gets disconnected. The major problem is very frustrating internet speed not at all 4g it's worse than 2g speed. What's app messages don't go n web pages give a error ' your are offline '. I need this fixed immediately n need a compensation.

Had done 2 jio recharge on 2 numbers of my family members through your jiomoney app and for first time from first phone the transaction got failed while money was debited from bank! Second time it got successful and then later from second phone also exactly same thing happened one time unsuccessful second time successful then later even registered complain for my money which was debited 4 times from bank but didn't receive my money in bank even after 10 days of complain now another damn issue is my internet on both phones isn't working! Called customer care they said that recharge isn't done on both numbers while money has been debited from the bank 4 times! Kindly refund my money so that i can do dhan dhana dhan recharge
My 1st jio number - [protected]
Second number -
[protected]
Transaction id of recharge from jio money app from 1st number are as follows
[protected]
[protected]
Dated 7 april
Transaction id from second number are
[protected]
[protected]

Kindly refund my 1204rs asap

I have done two times recharge on [protected] with SBI debit card on 07.04.2017 but it was unsuccessful.
I have been charged Rs. 253×2 = 506 for these unsuccessful recharges.
I am requesting you to please refund my above mentioned amount as early as possible.

JioMoney Registered No. [protected]
Recharge Done on [protected] dated 07.04.2017
Messages from Bank:

"Thank you for using your SBI Debit Card 459XX9627 for a purchase worth Rs253 on POS RPSL at RPSL txn# IU[protected]."

"Thank you for using your SBI Debit Card 459XX9627 for a purchase worth Rs253 on POS RPSL at RPSL txn# IU[protected]."

Dear Team,

While recharging my jio number, [protected], I recharged wrong number.
That wrong number is [protected]. Please arrange to recover any way possible.

But the jio customer care doesn't seem to help this get corrected. But other companies have their policies for correction. Other service providers do reverse the transaction but not JIO so good lesson to know service quality of Jio

Thanks and Regards
Varinder Kaundal
Mob: [protected]

I have made Recharge of Rs. 303 from Jio Money app on 7th Apr, 2017. The app shows recharge is successful but as per customer care executive, the recharge wasn't take place. So he gave me assurance that my money will be refunded within 7-10 days. 20 days have been passed but refund is not paid to me yet. Whenever I try to call Jio money nobody is attending the call and the jio customer is denying my request saying it is different department. They cant do anything on it. It is like they are cheating the customers. Please help me to resolve this issue.

I have recharged my jio number [protected] via paytm but it's not updated.
But the money has been deducted from the paytm account. Please help. I have attached the payment receipt.

Transaction ID
[protected]

Network team plz solve this your network on anand city my location is amul dairy anand

Sir
I was paid Rs.303.00 to above said company through paytm by debit card of ICICI Bank on dated 21 3 2017 for recharging as per his scheme for renewal and prieum member ship Rs.99/-sent on 4 3 2017 it amount is received by him but Rs.303/- it is refusing i e.not received Rs.303.00
Please looking for this matter

Network to rahta hai but net nahi chalta

Dear Jio,
I am a Jio user living in Pune and Facing Very Low Connectivity, Internet Speed is Between 15- 20 Kilo Bytes...Slow as A 2G Internet, There is No Jio Tower in Our Area, Address is 821/22 Vishnupura, Sonya Maruti Chowk, Budhwar Peth, Pune 411002

Hello Team,

Jio Sim no - [protected]

I am not able to connect any call through above number whereas internet connection is working fine.

I am also done the mandatory recharges and since 7th April, 17 my sim is not working.

You can connect me at [protected] on call for any other details

Thank you

With reference to transaction id :[protected] on jio money, i was trying to recharge my jio number using jio money on 7th april 2017. The reacharge was worth rs.303 of which rs.253 was paid by debit card. But unfortunately, the recharge could not be processed and failed even if my money was deducted from my account. The faq available on the app says that the money should be reverted back to the customer within 2-3 days but it's been 20 days and yet i haven't received my money. I have tried reaching their customer care through both the channels i. E by mail as well as all india toll-free number, but they never picked up the calls or replied to the mails. It has already been 20 days, yet i have not received the refund. I have attached screenshots of my conversation with rjil. So, i request your team to kindly get in touch with telecom service provider and help me out with this issue.

My name is balwantrai. Patidar, alternate number is [protected], i have recharged my jio sim on [protected] on 24/4/2017 at 9.30 pm, but by mistakely it has been done on [protected] amount was 408 by etop up done by retailer, reference id br00005pntwf, transaction id[protected],
I called on 198 from my jio number they said they will tranfer the amount from wrong number i. E [protected] to right number i. E ([protected]), on 26/4/2016 i got a message from jd-jionet at 5.32 pm service request number sr000008q0uj that the transaction done on 24/april/2017 has been failed, bur retailer says its done by his side, now its a harassment done by jio retailer & jio company, from past 4 days i am unable to call on any other number, worst service never expected from such a big company, reliance jio
. Looking for a positive reply

Regds
Balwant. Patidar
[protected]
[protected]

Yesterday i have done recharge of 408 but i don't see any plan is activated.
please resolve this problem as soon as possible.

Dear Customer

Dear Madam/Sir,

I would like to drag your kind attention that Without using data, my data lost for last 4 days. After enquired with customer care they are telling me you have used this data already, where as on 26th April 2017, I have off my data for long. I have just open it hardly for an hour.

So requesting you to kindly resolve it earliest otherwise I will surrender this number.

I am unable to see my data usage as well as statement. Requesting you to kindly send me site wise usage .

Sandeep Mishra
[protected]
Handset Lenevo vive k5

I recharged for jio prime membership and also the 300₹ package but even after 2 complaints on their customer care i am unable to call via my jio number. When anyone else calls me my number seems switched off. Kindly assist me for the same. I want the recharge amount to be reimbursed. This is highly ridiculous that a customer even after paying for the service is nt being provided for. And this will only lead to a bad feedback and i am definite that i will no longer avail jio services once this amount is refunded.

Hello
My service request number is sr[protected]. I had recharged through jio money app (A/c - [protected]) on 7th april 2017. The app shows recharge is successful but as per customer care executive, the recharge wasn't take place. So he gave me assurance that my money will be refunded within 48 hours. But after 48 hours that not happen. Please help me to get my refund back.

I cant see our users Data call sms history there are showiNg some Error that ll be given in below schortscree. Whose number is [protected]