Claimed

Reliance Jio Infocomm Complaints & Reviews

1
Updated: Apr 20, 2026
Complaints 6654
Resolved
371
Unresolved
6283
Contacts

File a complaint to Reliance Jio Infocomm

Having problems with Reliance Jio Infocomm?

File a complaint and get it resolved by Reliance Jio Infocomm customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Reliance Jio Infocomm reviews & complaints page 269

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
amit gupya
from Kanpur, Uttar Pradesh
Apr 25, 2017
Report
Copy

Address: Jhansi, Uttar Pradesh

Sir Iam amit Gupta sir Maine reliance Jio ka 303 ka recharge karwaya tha 7 Tarik Ko jiski reference no. BR0000474KXW and transaction id no. IRJM[protected] ha per sir Jio k taraf se bol rahe ha ki apka transaction fail ho Gaya ha apka paisa refund hota 7 to 12 day Mai sir 15 din ho chuke ha na to sir paisa aaya ha or na hi jio ki taraf se santusth jawaw mil Raha ha sir wo bebkuf Bana rahe ha jis no. Per Maine recharge karwaya tha wo ha [protected] ha
Reliance Jio Infocomm customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    N
    nafeesa Bagban
    from Bengaluru, Karnataka
    Apr 25, 2017
    Report
    Copy

    Address: Bangalore, Karnataka, 560022

    Hi,

    I have recharged my num#[protected] on 16april for rs 309 online and rec'd message also but now there is message that my calls are disgarded
    Now my calls are not going & net is also slow down. I dont understand after my recharge online also sucessfully there is this kind problem. Pls resolve this issue as soon as possible and reply to me, otherwise i need to port
    Reliance Jio Infocomm customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      paramsh
      from Nagram, Uttar Pradesh
      Apr 25, 2017
      Report
      Copy

      Address: Lucknow, Uttar Pradesh
      Website: net connection issue

      From the 15th of april the net connection is so so weak.., even home page is unable to open
      we are facing a lot of serious problem . i have already talked to the jio customer care but they are not resolving my issue.
      i live in lucknow jankipuram and in this area network is very weak.i talked to customer care many times but unfortunately i did not get satisfactory response
      Reliance Jio Infocomm customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        T
        tatasky201
        from Nagpur, Maharashtra
        Apr 25, 2017
        Report
        Copy

        Address: Bhopal, Madhya Pradesh, 462026

        My no is [protected]. I did recharge of Rs309 in DE DANA DAN offer.
        As per scheme, this offer is valid for 3Months. But i got mail that offer is valid for 28 Days. I checked my current Plan in my Phone, it shows Happy New Offer instade of DE DANA DAN offer. I mail to Jio care regarding this issue but every time they are shooting mail for Internet speed issue resolution which has no relation to my problem. Pls. let me know my current paln by mail.

        Megha /Uday Joshi
        [protected]
        [protected]
        Reliance Jio Infocomm customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          Daryl Thomas
          from Mumbai, Maharashtra
          Apr 25, 2017
          Report
          Copy

          Address: 400086
          Website: www.consumwrcomplaints.in

          This complaint is based on the connectivity and internet speed of Jio in ghatkopar (W), near Rcity and the speed of internet is very slow, it's download speed is not even 1mbps and upload​ speed is roughly around 200kbps. I have complaint to the Ghatkopar branch about the speed of internet issue, but the branch keeps ignoring it saying it's basically due to the offer that Jio is offering to its customers and suggest to wait a month more, but this has been the scenario for more than 3 months,
          I urge you to look into this matter and resolve it.
          Thankyou
          Reliance Jio Infocomm customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Siva02
            from Krishnagiri, Tamil Nadu
            Apr 25, 2017
            Report
            Copy

            Address: Mumbai City, Maharashtra, 641016
            Website: jio.com

            I did a transaction for 506rs 2 weeks before using jio money wallet. Amount was DebiDebifrom my card but transaction got failed. I called customer care many times. Really they are useless and making customer foolish. Worst customer service ever. I dont know when they will refund my money. Its fraud and making peoples foolish. No one is picking call 1966.
            Reliance Jio Infocomm customer support has been notified about the posted complaint.
            Apr 25, 2017
            Updated by Siva02
            Debited
            Apr 25, 2017
            Updated by Siva02
            Reliance Jio Infocomm — Jio Money Not Refunded

            1 Review
            Si Siva02 on Apr 25, 2017
            Mark as Resolved
            Phone/Mobile Number: [protected]

            I did a transaction for 506rs 2 weeks before using jio money wallet. Amount was debited from my card but transaction got failed. I called customer care many times. Really they are useless and making customer foolish. Worst customer service ever. I dont know when they will refund my money. Its fraud and making peoples foolish. No one is picking call 1966.
            U r right siva jio customer service is very worst i also suffer same thing still not receive any solution
            My jio number [protected] not work please check an inform me at mobile number [protected]
            Helpful
            Found this helpful?
            2 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              archana.j
              from Mumbai, Maharashtra
              Apr 24, 2017
              Report
              Copy

              Address: Lucknow, Uttar Pradesh
              Website: Jio mobile recharge

              I recharge my jio number with rs. 309. Money deducted from my account but rechrge not done. Till now no message came. I am very upset. I dont expect this from such a big company.
              Kindly recharge my no. Or return my money.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                satyajem
                from Mugma, Jharkhand
                Apr 24, 2017
                Report
                Copy

                Address: Sambalpur, Odisha, 768016
                Website: www.jio.com

                Hi,
                Good eve. Transaction id[protected] done for mdn no-[protected] dt on 08 apr2017 by jio money wallet shows successful but no benefits credited. No response found from jio money team even after several phone calls & writing to "[protected]@jiomoney.com" (#6286954) & headcustomersupport. [protected]@ril.com. Its looks very pathetic that there toll free no "1966" where no one respond to u in any way. Really a third grade service.

                I want uninterrupted services as the amount already deducted from my account. Kindly do the needful.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  Monica Chogle
                  from Mumbai, Maharashtra
                  Apr 24, 2017
                  Report
                  Copy

                  Address: 400092
                  Website: Reliance jio

                  I made a recharge of 509 to my jio no which gives 2gb data every day... It has been 15 days i paid for it ans all d supervissrs are still not able to check y m i not getting 2 gb of data... I ve been calling thm every day from last 7-8 days ansd al of thm have been assuring me that tonight it will gt fixed bt it has been ages they are still trying to fix this... Jio is jus too much... Pathetic services... Pathetic also sounds good to be honest... Its d worst network to be with..
                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    H
                    Hemanth000
                    from Adoni, Andhra Pradesh
                    Apr 24, 2017
                    Report
                    Copy

                    Address: Srikakulam, Andhra Pradesh, 532001
                    Website: Jio.com

                    I have contacted paytm for incomplete transcation about my jio summer surprise rs 309 recharge but they have told to contact you. My transaction for jio membership has not been done rs 309 has been deducted from my wallet but it has not been reached to jio. I am trying since 15th apr but still the transaction has not been completed. I want refund immediately. My jio number [protected] and my paytm number [protected]. Billedeskutil detail order my transaction id [protected] transaction date apr 15, 2017, 20:55pm. My reference no [protected]. I need my refund immediately
                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
                    Apr 24, 2017
                    Updated by Hemanth000
                    I have done recharge on April 15th at 8-55 pm My money was deducted but recharge was unsuccessful so please take action on my compliant I got mail from billedskuit and also trasstion id
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Sharwan Patel
                      from Varanasi, Uttar Pradesh
                      Apr 24, 2017
                      Report
                      Copy

                      Address: Yamuna Nagar, Haryana, 135002

                      Recharge done by me 8th april two customer [protected]/[protected] but rc cancel msg come to customer after 4 days, now i am retailer balance not refund on my demo but for customer satisfaction i done another rc same amount after few days & many time contact to your customer care service whose pick call time after 20 mint but not give satisfy reply. Now i need proper details
                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
                      Apr 24, 2017
                      Updated by Sharwan Patel
                      Dear sir two jio sim recharge [protected]/[protected] done by me on 8 th April & received successful msg in my jio I'd but on 11th April 2017 customer complain that recharge reject, i try to confirm many time from customer care, but no response & i again done same recharge. Now no refund my prev balance & no any response given by customer care
                      Pls contact me -[protected]/[protected]
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        Rahul Barde
                        from Pune, Maharashtra
                        Apr 24, 2017
                        Report
                        Copy

                        Address: 411028
                        Website: www.jio.com/en-in/4g-plans

                        Dear jio,

                        I have done recharge of 402

                        But it get fail because of error and amount of recharge debited from my account. Please refund money or make rechagre to that number.

                        I have done payment with jiomoney.

                        Please respond to this mail. Because i have taken follow up continuously from 08/04/2017 but no one take part to reply.

                        This is not expected from reliance jio.

                        I have attached screenshot of transaction details...

                        Please reply asap.

                        Regards,
                        Ankita
                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
                        Kindly update the jio voice to support jiofi on iphone 5s. Jiofi climes to be access by all the devices which has 3g but not supporting on iphone 5s.
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          surey_p
                          from Tirunelveli, Tamil Nadu
                          Apr 24, 2017
                          Report
                          Copy

                          Address: 624001

                          My jio number is [protected]. I have recharged a amount of 309 on april15 night near a shop it is not succeeded so that i once again recharged in jio.com through my debit card and it is successful. But the payment issue for retailer shop is still pending please refund it. My transaction id through online is iur[protected] and reference number is br000056wvx9

                          While the retailers reference number is br000055gudn

                          Resolve this as soon as possible
                          Reliance Jio Infocomm customer support has been notified about the posted complaint.
                          My recharge of Rs.309 was successfull stil its not showing balance. Whenever I try to make any call it says Not Registered on Network.Pls resolve asap else refund me.
                          Please add minimum 5 towers in ratnagiri, Maharashtra(jaigad)
                          Helpful
                          Found this helpful?
                          2 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            from Kokrajhar, Assam
                            Apr 23, 2017
                            Report
                            Copy

                            Address: 781122

                            Dear sir,
                            Good afternoon, I Krishna Kanta Das following few lines for your needful action please. JIo network not coverage in my area. I already complained with customers care but not solved by them my problem. Kindly solve my problem as soon as possible. My address is as under VILL- Dahali (SANGPARA), Po Batarhat, District Kamrup, State Assam, Pin 781122, PS palashbari
                            Reliance Jio Infocomm customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              B
                              Bhavnna
                              from Aligarh, Uttar Pradesh
                              Apr 23, 2017
                              Report
                              Copy

                              Website: Www.jio.com

                              It's too bad experience with Reliance jio because their customer executives not clearly entertain with their customers actually i recharge my reliance jio no [protected] by amount of 309 on 15 April 2017 through online paytm application, Transaction id is IPT[protected] my amount was deduct from my wallet bt recharge not done when i contact with jio customer executives they said that contact with paytm only we are not here for online recharge users in fact I also complained mail to paytm bt they revert me that transaction was successful from their hands they Said contact with jio
                              So what can I do now where is my rs 309.
                              Reliance Jio Infocomm customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                Rahhubir
                                from Delhi, Delhi
                                Apr 23, 2017
                                Report
                                Copy

                                Address: New Delhi, Delhi, 110092

                                Dear,
                                Sir. I have completed to you that why my 1 gb data loss daily withouts use. Please consider my complaint.
                                My jio no. Is [protected].
                                Name - jagmohan bisht

                                (L am use only hot spot by my jio. No.)
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  satyam98
                                  from Ahmedabad, Gujarat
                                  Apr 23, 2017
                                  Report
                                  Copy

                                  Address: Amreli, Gujarat, 365220

                                  At my location
                                  Village Dhamelpara
                                  Pin code 365220
                                  Very poor indoor
                                  And outdoor.
                                  Network day by day down and down
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    K
                                    from Nagram, Uttar Pradesh
                                    Apr 23, 2017
                                    Report
                                    Copy

                                    Address: 272207
                                    Website: jio

                                    Huge dissatisfaction. Why would you cancel happy hours in paid services man this sucks for heavy users it like a drop of water. Atleast fot happy hours many o[censored]s started paying and u took that tooo unfair please reconsider about happy hours...
                                    So please do something we are in huge diassatisfaction with jio if this happens then most of heavy, users would like to discountinue with jio in future so please take it, seriously an honest one and wish to be done something over it thanks one o[censored]r loyal user
                                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                    Same here.. Bad jio.
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      Mayuri R Chavan
                                      from Mumbai, Maharashtra
                                      Apr 23, 2017
                                      Report
                                      Copy

                                      Address: Mumbai City, Maharashtra, 400051
                                      Website: jio.com

                                      I recharged my jio no on 7 th april 2017 at 7 pm with 402 rs... I got transaction msg from my bank but recharge was unsuccessful. I called your customer care for many times regarding this issue. Your customer care person told me to do dhan dhana dhan offer recharge of rs 409 rs on 13 th april and i will get back my 402 rs cash back within 10 days. So i recharged again with 409 rs. Today after 15 days you have not returned my summer offer recharge money of 402 rs. I have mailed n called many times regarding that but got worst response from you. On this site i have complained about this on 9th april also.
                                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        V
                                        Viren.solanki
                                        from Ahmedabad, Gujarat
                                        Apr 22, 2017
                                        Report
                                        Copy

                                        Address: 370020

                                        Dear sir,

                                        My jio sim number [protected].
                                        From Bhuj (kachchh_Gujarat)

                                        I am also recharge 99+303

                                        At outdoor from city speed is good.
                                        But at my area near Reliance tower speed not normal.

                                        It's very poor. Network full and speed low.
                                        How can this posible..

                                        Some time speed like 2G
                                        Some time speed like 3G

                                        without go to hill city area i am not remember where i am enjoy 4G.

                                        I am every day use net on teres. Because in my home jio like 2g.

                                        Kindly resolve speed and network issue.
                                        And customer care & call center no any person pickup phone.

                                        Thank you Jio team
                                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit