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Reliance Jio Infocomm Complaints & Reviews

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Updated: Dec 14, 2025
Complaints 6615
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369
Unresolved
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Bad 😕 It seems that Reliance Jio Infocomm has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Reliance Jio Infocomm reviews & complaints page 269

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N
Nehavijay
from Kota, Rajasthan
Apr 21, 2017
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Address: Kota, Rajasthan, 324007
Website: Www.jio.com

On 6 april i did recharge my jio no frm paytm amount was deduct from my account but recharge status was pending till 48 hrs so i cancel my order from paytm and submit the refund request. So i did my recharge from jio site and it was successful. On 8 april i received msg that my paytm jio recharge is successfull. I called paytm custmr care no they told me that i had to call jio customer no because they couldn't recharge one number two times they gave ne reference no [protected]. I called so many times jio customer care no but no one pick the phone. I had already submit my complaint kn jio site but no reply no response.
Kindly refund my amount asap
Reliance Jio Infocomm customer support has been notified about the posted complaint.
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    D
    dlmahtta
    from Delhi, Delhi
    Apr 21, 2017
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    Address: Panipat, Haryana, 132103
    Website: Reliance jio

    My data service is no there since 20.4.17 although my phone was charged with 303 on 4.4.17. complaint t was lodged on customer care also yesterday but you now data service not started
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      V
      vijayawari
      from Mumbai, Maharashtra
      Apr 21, 2017
      Resolved
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      Resolved

      Address: Mumbai City, Maharashtra, 400074

      I had added Rs5600 in jio money wallet on 4th April.For some time it showed in my wallet and few seconds later the balance started showing zero.I tried to call on customer care number but no one is answering calls .I mailed them 5 times still no reply .I don't understand where to complain .I went to there local customer care office but they are also helpless .I want my money refunded as soon as possible.today 17 days have passed I have mailed customer care, head customer care, nodal officer.but no one is replying([protected]})
      Apr 21, 2017
      Complaint marked as Resolved 
      Customer care guy solved my complaint. But as soon as I posted my complaint phone started coming on my number asking for my details .Beware of such calls
      Reliance Jio Infocomm customer support has been notified about the posted complaint.
      View replies
      My problm is solved
      Reply
      I have done recharge of 99 rs for prime membership for my jiofi and 309 rs as recharge (Dan dana Dan) offer but still no view of any recharge on my jio app
      Reply
      Mane aaj apna jio recharge krwaya... retailor k pass wo sucessful show ho rha h... bt mere jio no pr hua hi ni... i was tried to contact jio customer care many times about 50 bt no one receiving mi call and i cant find the solution plz solve mi prblm
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        A
        Anshul_007
        from Mundi, Madhya Pradesh
        Apr 20, 2017
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        Address: Chhatarpur, Madhya Pradesh, 471501
        Website: www.jio.com

        Sir,
        I am recently a customer of jio sim. And i made a recharge as per tariff. And my friend have also a jio sim but he did not make a recharge. But his sim give him all services as much a i have.
        O, what is reason behind this.
        Thank you
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          R
          rajivsunhara
          Apr 20, 2017
          Resolved
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          Resolved

          Address: Agra, Uttar Pradesh, 282001
          Website: www.consumercomplaints.in

          Sir/madam
          My name is rajeev sharma. I am complaint of reliance jio internet speed to low in my room, some days before the speed was good because band 40 worked in room but now its only works on my roof and in my room now working band 5 which provide good coverage but downloading speed only 50 kbps. I just want good speed. Customer care executive did not help me i think they did not know nothing now they block my co. No from customer care no. Pls help me

          Jio no. - [protected]
          Alternatively no. - [protected]
          Rajeev sharma
          +1 photos
          Sep 4, 2022
          Complaint marked as Resolved 
          Resolved
          Reliance Jio Infocomm customer support has been notified about the posted complaint.
          Apr 21, 2017
          Updated by rajivsunhara           Sir no reply of my complaint yet. I am very disappoint. I don't get any phone from jio to resolve my problem and speed is too slow yet. I sanding you a screenshot of my phone where you see that what is speed. So pls resolve my problem as soon as possible otherwise i quit jio and sujest to my family members to do this.
          Apr 22, 2017
          Updated by rajivsunhara           Sir/madam
          I another time complaining you about jio internet speed in my room. Problem didn't solve yet i said to you that where i am living the speed is very good on my roof because 40 band works there but when i come down in my room band 5 works which provide good coverage but I want good downloading speed which i was getting from start when i purchased jio sim but from 5 days it seems dal. When band 40 will work in my room speed will be good. Coverage was good before and speed also but now only coverage is good but speed is too poor like 50-100 kbps

          So pls resolve my problem of reliance jio band in my room.
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            S
            siyaram nagar
            from Delhi, Delhi
            Apr 20, 2017
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            Address: Gautam Buddh Nagar, Uttar Pradesh

            I have recharged my jio number by rs.309 through billdeskutil by paytm but i have not got the amount on number by myjio aap. Amount has been deducted from my paytm wallet. Please tell me how can i connecte to you. Or when i get recharged or my money back in my paytm wallet. Contact me on [protected]. I am not able to call any one except jio member no text. And my internet speed is reduced by company
            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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            Sir, i had reacharged 408 yesterday and message arrived and reacharge has done successfully, but the problem is that in my jio app the balance is showing as zero...why?..please consider my problem sir.
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              H
              honey.anuj
              from Noida, Uttar Pradesh
              Apr 20, 2017
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              Address: Katni, Madhya Pradesh, 483501

              I had recharged my jio numbers on 7th April From my jio money account [protected] but because o[censored]nsuccessful transactions money get deducted two extra time and I did not get refund till now

              Worst service
              No one is taking call or
              Replying to the mails
              Plz resolve the issue
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                N
                Nishant.24
                from Gurgaon, Haryana
                Apr 20, 2017
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                Address: Jaipur, Rajasthan, 302013

                Hi,

                I am Nishant today i. E on 20th april 2017 I had done recharged on my jio number "[protected]" with rs 309 under plan of Jio Dhan Dhana Dhan from my jio app through Debit Card mode. From that i got successful payment message and payment has been deduct from my A/c but the recharge successful message i have not received yet and the Transaction Id is[protected]. And in my jio app no plan is showing and i am also not able to make any calls as it is saying no balance. Also in the transaction history there is nothing. Please refund my money or recharge it as soon as possible.
                Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                  I
                  Iamgrv
                  from Delhi, Delhi
                  Apr 20, 2017
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                  Address: New Delhi, Delhi, 110085
                  Website: Jio money

                  I had done the recharge two times on 7th april, 2017, but it did not get recharge, and the amount got deducted from bank, i had called customer care thrice, they lodged complaint, but still didn't get my refund! Finally when i done the recharge of 303 it got successful on 8th april. I had to pay 253+253+303 for just one reacharge. My jio no. : [protected]
                  Gaurav saini
                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                    U
                    Urbun Pendu
                    from Faridkot, Punjab
                    Apr 20, 2017
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                    Address: Patiala, Punjab, 140401

                    Dear sir.. maine [protected] pr 309 ka 2 bar recharge kr diya..ek baar reverse ho skta hai kya.?jio pos app se
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                      9
                      9754429695
                      from Durg, Chhattisgarh
                      Apr 20, 2017
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                      Address: 497333

                      Please call me suggestion about jio call me immediatelyy [protected]
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                        P
                        Pankaj Gehlot
                        from Gurgaon, Haryana
                        Apr 20, 2017
                        Resolved
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                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                        Hi,

                        I am pankaj today i. E on 20th april 2017 i recharged my jio number "[protected]" with rs 408 plan from my jio app through paytm mode. From paytm i got successful payment message but the recharge successful message i have not recieved yet and the wallet txn. Id is [protected]. And in my jio app no plan is showing and i am also not able to make any calls as it is saying no balance. Also in the transaction history there is nothing. Please refund my money or recharge it as soon as possible.

                        Thanks & regards
                        Pankaj
                        Apr 21, 2017
                        Complaint marked as Resolved 
                        Resolved
                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                          F
                          fackfack3
                          from Vadodara, Gujarat
                          Apr 20, 2017
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                          Address: Vadodara, Gujarat, 390014
                          Website: www.jiomoney.com

                          I recharge my jio number with 303 rupees and money is cut from the bank but failed to recharge jio number but shown recharge sucess in jio money...I want my money back or else my jio number should be recharge..
                          i made 5 transactions of 303 for all recharge succes in jio money and money deducted from bank account but not getting any confirmation on my jio number And HENCE recharge unsuccesful.
                          Kindly solve this problem as early as possible..
                          Thanx
                          My jio number is [protected]
                          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                            S
                            Shobha Laxmi
                            from Mumbai, Maharashtra
                            Apr 20, 2017
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                            Address: Mumbai City, Maharashtra, 400058
                            Website: all website and specially facetime

                            The above hotspot number gives a lot of issues, though having paid properly and on time, initially during the free offer period, the speed of internet was perfect, and now the quality has gone down drastically, the connection gets lost very often, cannot use the same continiously for the day!!! Please check else I will have to discontinue though being your prime customer.
                            Reliance Jio Infocomm customer support has been notified about the posted complaint.
                            Apr 20, 2017
                            Updated by Shobha Laxmi                             The above hotspot numberno [protected] eriod, the speed of internet was perfect, and now the quality has gone down drastically, the connection gets lost very often, cannot use the same continiously for the day!!! Please check else I will have to discontinue though being your prime customer. Speed too has become horrible after the jio offer ended
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                              R
                              Rajveer jain
                              from Lucknow, Uttar Pradesh
                              Apr 20, 2017
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                              Address: Barmer, Rajasthan, 344001
                              Website: [email protected]

                              I recharge my no. [protected] on 7 April 2017 with jio money app.
                              Transaction id[protected]
                              Service Request no. SR00000ALZ
                              I call jio Customer Care they said recharge is failed and you will get refund within 7-12 days.
                              I checked my account Balance and jio money app so far i haven't receive any refund.
                              Yesterday complete 12 days of recharge but I didn't get refund .
                              Provide me refund fast...
                              +1 photos
                              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                I
                                i s rana
                                from Surat, Gujarat
                                Apr 20, 2017
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                                Address: 363410
                                Website: jio network

                                At - borana, near chuda taluko - limbdi
                                dist - surendranagar, gujarat.
                                we are having big trouble while using jio network so please do such things to make it better.
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                                  S
                                  SapTärsee Sp PoddEr
                                  Apr 20, 2017
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                                  Sir, i am from mathabhanga, west bengal...dist - coochbehar...in our town there are no jio tower...it is not a village it is a town...there r many tower in many village but i can not understand that why are no tower in my town...what's wrong with us?...so please give us a strong 4g tower as soon as possible...thnq ..
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                                    A
                                    A.k.mullick
                                    from Ranaghat, West Bengal
                                    Apr 19, 2017
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                                    Dear sir,
                                    I want to register a complaint about jio money. On 1/4/2017 i recharged to 1 jio number [protected] through jio money but recharge not done & my money has been deducted from bank. Also no one jio money customer care executive is receiving calls.
                                    Recharge details are :-
                                    Transaction number[protected]
                                    Amount - 253
                                    Regards
                                    Ashim kumar mullick
                                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                      R
                                      Ramtanu Banerjee
                                      from Noida, Uttar Pradesh
                                      Apr 19, 2017
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                                      Address: Kolkata, West Bengal, 700100
                                      Website: www.consumercomplaints.in/new_complaint

                                      Respected Sir / Madam,
                                      from a cell phone number (i.e.[protected] I have received a call and then he used vulgar talks when it was mid night on 19th April, 2017. It is unknown number for me. Please take steep against this number.
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                                        P
                                        patelzarun
                                        from Mundi, Madhya Pradesh
                                        Apr 19, 2017
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                                        Address: Rewa, Madhya Pradesh, 486114
                                        Website: Jio.com

                                        Please return my money. When i was recharging jio summer prime offer with rs303-/ 6 april tonight that time my account 2time balance deducted by mistake. So i kindly request to refund my money. Mean in my account money had deducted rs606-/ that night. Otherwise i will go to knock the door of consumer forum
                                        My mobile no.- [protected]
                                        Regard:- arun patel
                                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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