Claimed

Reliance Jio Infocomm Complaints & Reviews

1
Last updated Apr 27, 2024
Complaints 6546
Resolved
365
Unresolved
6181
Quick Links
Statistics
Share
Contacts

File a complaint to Reliance Jio Infocomm

Having problems with Reliance Jio Infocomm?

File a complaint and get it resolved by Reliance Jio Infocomm customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Reliance Jio Infocomm
Customer Service Contacts

Reliance Jio Infocomm Phone Numbers

Toll free
1800 889 9999
1149
469
Phone
+91 96 8555 5532
950
423

Reliance Jio Infocomm Website

Reliance Jio Infocomm Head Office Address

Jio Office, 33, Manak Chowk Main Rd, Manak Chowk
Ratlam
Ratlam District
Madhya Pradesh
India
457001

Reliance Jio Infocomm reviews & complaints page 271

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
kkiitkgp
from Kharagpur, West Bengal
Report
Copy

About jio prime membership and ddd bundle

Address:Paschim Medinipur, West Bengal, 721302
Website:jio.com/r/EQDEM2

I paid today Rs 408 (Reference: BR00004XBHWJ) for Prime Membership and DDD bundle for my Jio number : [protected]. However, the message from JM-JioPay shows a succesful recharge of Rs 225/ only. I do not undestand this. Please give me Prime Membership and three months unlimited data as promised through message on my mobile. I went to web site https://jio.com/r/EQDEM2 and paid this amount as suggested by your message. I was given a recharge...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
manishraj29
from Delhi, Delhi
Report
Copy

Refund of failed transaction

Address:New Delhi, Delhi, 110059

This is very pathetic to use jio money app for any type of transaction.I made a jio recharge of 402 on 8th April 2017 which was not successful.At the same time money got deducted from account.
Txn Id:[protected]
Till date no refund has been made.
Tried contacting customer care through call and email but no response.
It took 2.working days to make refund but it has been a week but they have not refunded my money...br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanjoy khatua
from Delhi, Delhi
Report
Copy

Money debited from bank but cashback not received

Address:700100
Website:Www.Jiomoney.com

This is infrom u that actually ive complaint about regarding of jio number +918240*.. today ive recharge rs.408 through jio money πŸ’΅ by icici debit card πŸ’³ but i'm not getting any cash back rs.50 why i don't know? 😈😈😈😈😈 and jio money rigestred number[protected]..
You guys are really having pathetic service support
What the he'll r doing man πŸ‘¨..

I just wasted my money on to use jio money...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gaurav rathore
from Delhi, Delhi
Report
Copy

303 ka recharge jio money se katne ke bad chalu nahi kiya

Address:+91
Website:jio money

Mene 8 april ko 303 rupay ka recharge jio money Wallat se kiya. Wallat se 303 rupye to kat liye aur mere jio number par activate nahi kiya. Care se baat ki to complain recieve karne ki bolkar phone kaat diya. Complain par kuchh nahi kiya aur resolve kar diya. Mujhe mera 303 rupaye refund chahiye jo jio mone wallat se kata tha. Aur sim me nahi pahuncha....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shrebeau Das
from Kolkata, West Bengal
Report
Copy

Money not refunded

Address:Howrah, West Bengal

Jio has deducted β‚Ή259 thrice from my sbi acc but my phone is not recharged. I want my money back. Its β‚Ή777 and sir it is too much for me....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pawan Jhala
from Indore, Madhya Pradesh
Report
Copy

Wrongly recharged on wrong jio no.

Address:Indore, Madhya Pradesh, 452010
Website:jio.com

Dear sir,

I have done wrong recharge on [protected]. I have done recharge of 309 rs via paytm. And it showing payment is sucess. I have done recharge on 12/04/2017, 14:44:06. Transaction id
Ipt[protected]. My number is[protected]. Please reverse this recharge to the correct number....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shakti_power
from Mohali, Punjab
Report
Copy

Transaction payment deduction not refunded yet.

Address:400709
Website:www.jio.com

My JIO NO. [protected]

I had recharged with 303 on 7th April 2017 by two times of two number i.e. [protected] and [protected].

The same time payment i.e. Rs. 606 had been deducted and the recharges were failed.

The message was shown on the site that payment will be refunded in 48 hours.

But Today i.e.[protected], payment is still pending in my account.

So I humble requesting...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ashimduya
from Bangaon, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted from bank, recharge failed, no refund

Address:400701
Website:www.jiomoney.com

On 09.04.2017 i tried to recharge my friends jio number with a bundle recharge pack of (99+303)=402 using jio money app, and i used 50 rupees coupon. So i had to pay (402-50)=352. So i used my yes bank net banking option to pay 352 via jio money app. I got the sms that 352 was deducted. And the jio money app showed that transaction failed, if the money was deducted from your bank it will be refunded within 48 hours. So i complained from they're...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dimplegoyal
from Faridkot, Punjab
Report
Copy

Complaint over the transaction id rcr/bdr 00001/30002100000/reli.

Address:Patiala, Punjab, 147201

I did recharge on mobile number [protected] with rs 402 on 7april 2017 at 8:50 pm. But it was updated on 13april 2017. I contact to customer care. They said that you are not eligible for 3 months benefit, because 3 months benefit ended on 11 april. So my complaint is that i am eligible for 3 months benefit. Please do needfull for us because this is against the consumer rights....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vinod Sagar
from Tumkur, Karnataka
Report
Copy

Money stolen

Address:560076
Website:Jio money

This complaint is over the Transaction Id[protected].

An amount of 303 was transacted over the above mentioned id to pay reliance jio summer offer. Though the money was deducted from jio money, it did not get reflected in jio app and the customer care of jio denied from getting money from jio money. It's has been 1 week and me trying to contact them via customer care has been in vain. Request them to return my money....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rony30
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount of rs 303 deducted but recharge not done yet

Address:Kolkata, West Bengal, 700084
Website:www.jio.com

I made a recharge on 7th April at 6:13pm. The amount was not credited yet.I have raised 2 times complaints but they are not looking this.The complaints are still in open status.They told either it will be credited or they will refund.This is a real fraud.Where is my money.Please refund my money or do the recharge.I am also attaching the the screenshot for the 2 complaint that I raised with Jio.

Jio has assigned this service...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anand21mi
from Mumbai, Maharashtra
Report
Copy

Regarding unfair balance deduction

Website:Jio.com

Dear Sir,

I did β‚Ή303 Jio Recharge from my no. [protected] with Jio Money app. After many unsuccessful (failed) attempts on two no.s [protected] and [protected], finally recharge was successful. But after some hours when I checked the history I found total 3 transactions which were showing failed earlier became successful and β‚Ή303 pack was activated one more time on [protected] and two more times on [protected]. I felt kind...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nikhil Kumar Singhh
from Kolkata, West Bengal
Report
Copy

Payment made but recharge not done

Address:711201
Website:www.jio.com

Hello jio team,

My self nikhil kumar singh,
And my jio cell no is. [protected],
I have so many things & complaints about jio services,

Followings are my complaints & i want all of resolutions & clarifications on below mentioned concern

(1). Poor & idle customer care toll free number: here i would like to figure out that how your jio customer care service contact numbers are not...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
AKHIL PATIL
from Ahmedabad, Gujarat
Report
Copy

402 rupees debited but not given recharge benefit

Address:Mumbai City, Maharashtra
Website:Www.jio.com

I had recharged through jiomoney wallet to get 50 rupees cash back coupon on purchase of jio summer surprise offer on 402 rupees i got only 50.rupees cash back coupon with message from jio money that u have got 50 rupees cash back coupon in ur jio money wallet and actually it exists but jio team say ur transaction is fail.but jio money team say see ur transaction history in ur jio money wallet in it show transaction successful am attaching...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
O
Optima
from Mumbai, Maharashtra
Report
Copy

Non completion of data recharge by the respective jio store

Address:400081

I am a jio prime user and have done a recharge of 310 rupees, which the sales person informed me will be reflected in my sim card within 30 mins, after I paid the amount in cash. However I have not recieved the activation message nor is my sim card activated for the past 4 hours....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rrdidwania
from Nashik, Maharashtra
Report
Copy

Digital express not giving sim

Address:Nashik, Maharashtra, 423203

Digital express mini at satana road malegaon is refusing to give sim. they are asking to pat rs. 410 for sim. at first my daughter (17) went for sim. they told that they dont issue sim to minor. then i went there with my wife & brother. we needed 3 sims. but they told that as per company's policy, we have to pay Rs 410 for each sim. is there any condition from TRAI? pl solve. they are looting....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aman Sankhla
from Hapur, Uttar Pradesh
Report
Copy

Money

Address:Sikar, Rajasthan, 332001
Website:jio money

My transaction failed refund is not received
Your coustmer service is pooor no one replied...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jbreddy
from Muluppilagadu, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud.. No refund 99+303

Address:Kasaragod, Kerala, 671315
Website:www.jiomoney.com

I recharged with 99+303 through Jio money.transaction ids are[protected] for 99 and[protected] for 303
Recharges are not successful...Im complaining since 6th April...
Complaint no is SR[protected]
Jio money people are not responding...
Jio care people blocked my calls to customer care...I don't know what to do now...I complained through Twitter and email and messages and Jio care and Jio money care...No response...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
from Bengaluru, Karnataka
Report
Copy

Recharge not credited or refunded

I made a payment of rupees 99 on 02/03/2017 at 6. Am for jio prime membership, through my jio aap with net banking, the amount debited and not credited to my jio account and i made complaint through 198 customer care and they promised refund within 7 days. It not refunded or credited again i made a recharge on 14/03/2017 it credited and i became a prime member.

But the first recharge amount blown to air because it is not credited...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jeffy Mathew
from Kottayam, Kerala
Report
Copy

Regarding refund of failed recharge

Address:Mumbai City, Maharashtra, 686514
Website:www.jio.com

I've recharged for my jio number using jio money app, 303 offer with 50 discount, but amount of 253 has been deducted from my account. I once more recharged, but the same, transaction failed but the amount has been deducted from my bank account. I've called their customer care, but response. Similarly i've emailed [protected]@jiomoney.com and also to another email, which is shown in their website. Till now no body has contacted me regarding the...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy