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Reliance Jio Infocomm Complaints & Reviews

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Updated: Apr 20, 2026
Complaints 6654
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371
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Bad 😕 It seems that Reliance Jio Infocomm has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Reliance Jio Infocomm reviews & complaints page 271

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D
dlmahtta
from Delhi, Delhi
Apr 21, 2017
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Address: Panipat, Haryana, 132103
Website: Reliance jio

My data service is no there since 20.4.17 although my phone was charged with 303 on 4.4.17. complaint t was lodged on customer care also yesterday but you now data service not started
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    vijayawari
    from Mumbai, Maharashtra
    Apr 21, 2017
    Resolved
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    Resolved

    Address: Mumbai City, Maharashtra, 400074

    I had added Rs5600 in jio money wallet on 4th April.For some time it showed in my wallet and few seconds later the balance started showing zero.I tried to call on customer care number but no one is answering calls .I mailed them 5 times still no reply .I don't understand where to complain .I went to there local customer care office but they are also helpless .I want my money refunded as soon as possible.today 17 days have passed I have mailed customer care, head customer care, nodal officer.but no one is replying([protected]})
    Apr 21, 2017
    Complaint marked as Resolved 
    Customer care guy solved my complaint. But as soon as I posted my complaint phone started coming on my number asking for my details .Beware of such calls
    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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    My problm is solved
    Reply
    I have done recharge of 99 rs for prime membership for my jiofi and 309 rs as recharge (Dan dana Dan) offer but still no view of any recharge on my jio app
    Reply
    Mane aaj apna jio recharge krwaya... retailor k pass wo sucessful show ho rha h... bt mere jio no pr hua hi ni... i was tried to contact jio customer care many times about 50 bt no one receiving mi call and i cant find the solution plz solve mi prblm
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      A
      Anshul_007
      from Mundi, Madhya Pradesh
      Apr 20, 2017
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      Address: Chhatarpur, Madhya Pradesh, 471501
      Website: www.jio.com

      Sir,
      I am recently a customer of jio sim. And i made a recharge as per tariff. And my friend have also a jio sim but he did not make a recharge. But his sim give him all services as much a i have.
      O, what is reason behind this.
      Thank you
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        R
        rajivsunhara
        Apr 20, 2017
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        Resolved

        Address: Agra, Uttar Pradesh, 282001
        Website: www.consumercomplaints.in

        Sir/madam
        My name is rajeev sharma. I am complaint of reliance jio internet speed to low in my room, some days before the speed was good because band 40 worked in room but now its only works on my roof and in my room now working band 5 which provide good coverage but downloading speed only 50 kbps. I just want good speed. Customer care executive did not help me i think they did not know nothing now they block my co. No from customer care no. Pls help me

        Jio no. - [protected]
        Alternatively no. - [protected]
        Rajeev sharma
        Sep 4, 2022
        Complaint marked as Resolved 
        Resolved
        Reliance Jio Infocomm customer support has been notified about the posted complaint.
        Apr 21, 2017
        Updated by rajivsunhara         Sir no reply of my complaint yet. I am very disappoint. I don't get any phone from jio to resolve my problem and speed is too slow yet. I sanding you a screenshot of my phone where you see that what is speed. So pls resolve my problem as soon as possible otherwise i quit jio and sujest to my family members to do this.
        Apr 22, 2017
        Updated by rajivsunhara         Sir/madam
        I another time complaining you about jio internet speed in my room. Problem didn't solve yet i said to you that where i am living the speed is very good on my roof because 40 band works there but when i come down in my room band 5 works which provide good coverage but I want good downloading speed which i was getting from start when i purchased jio sim but from 5 days it seems dal. When band 40 will work in my room speed will be good. Coverage was good before and speed also but now only coverage is good but speed is too poor like 50-100 kbps

        So pls resolve my problem of reliance jio band in my room.
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          S
          siyaram nagar
          from Delhi, Delhi
          Apr 20, 2017
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          Address: Gautam Buddh Nagar, Uttar Pradesh

          I have recharged my jio number by rs.309 through billdeskutil by paytm but i have not got the amount on number by myjio aap. Amount has been deducted from my paytm wallet. Please tell me how can i connecte to you. Or when i get recharged or my money back in my paytm wallet. Contact me on [protected]. I am not able to call any one except jio member no text. And my internet speed is reduced by company
          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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          Sir, i had reacharged 408 yesterday and message arrived and reacharge has done successfully, but the problem is that in my jio app the balance is showing as zero...why?..please consider my problem sir.
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            H
            honey.anuj
            from Noida, Uttar Pradesh
            Apr 20, 2017
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            Address: Katni, Madhya Pradesh, 483501

            I had recharged my jio numbers on 7th April From my jio money account [protected] but because o[censored]nsuccessful transactions money get deducted two extra time and I did not get refund till now

            Worst service
            No one is taking call or
            Replying to the mails
            Plz resolve the issue
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              N
              Nishant.24
              from Gurgaon, Haryana
              Apr 20, 2017
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              Address: Jaipur, Rajasthan, 302013

              Hi,

              I am Nishant today i. E on 20th april 2017 I had done recharged on my jio number "[protected]" with rs 309 under plan of Jio Dhan Dhana Dhan from my jio app through Debit Card mode. From that i got successful payment message and payment has been deduct from my A/c but the recharge successful message i have not received yet and the Transaction Id is[protected]. And in my jio app no plan is showing and i am also not able to make any calls as it is saying no balance. Also in the transaction history there is nothing. Please refund my money or recharge it as soon as possible.
              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                I
                Iamgrv
                from Delhi, Delhi
                Apr 20, 2017
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                Address: New Delhi, Delhi, 110085
                Website: Jio money

                I had done the recharge two times on 7th april, 2017, but it did not get recharge, and the amount got deducted from bank, i had called customer care thrice, they lodged complaint, but still didn't get my refund! Finally when i done the recharge of 303 it got successful on 8th april. I had to pay 253+253+303 for just one reacharge. My jio no. : [protected]
                Gaurav saini
                Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                  U
                  Urbun Pendu
                  from Faridkot, Punjab
                  Apr 20, 2017
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                  Address: Patiala, Punjab, 140401

                  Dear sir.. maine [protected] pr 309 ka 2 bar recharge kr diya..ek baar reverse ho skta hai kya.?jio pos app se
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                    9
                    9754429695
                    from Durg, Chhattisgarh
                    Apr 20, 2017
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                    Address: 497333

                    Please call me suggestion about jio call me immediatelyy [protected]
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                      P
                      Pankaj Gehlot
                      from Gurgaon, Haryana
                      Apr 20, 2017
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                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                      Hi,

                      I am pankaj today i. E on 20th april 2017 i recharged my jio number "[protected]" with rs 408 plan from my jio app through paytm mode. From paytm i got successful payment message but the recharge successful message i have not recieved yet and the wallet txn. Id is [protected]. And in my jio app no plan is showing and i am also not able to make any calls as it is saying no balance. Also in the transaction history there is nothing. Please refund my money or recharge it as soon as possible.

                      Thanks & regards
                      Pankaj
                      Apr 21, 2017
                      Complaint marked as Resolved 
                      Resolved
                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                        F
                        fackfack3
                        from Vadodara, Gujarat
                        Apr 20, 2017
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                        Address: Vadodara, Gujarat, 390014
                        Website: www.jiomoney.com

                        I recharge my jio number with 303 rupees and money is cut from the bank but failed to recharge jio number but shown recharge sucess in jio money...I want my money back or else my jio number should be recharge..
                        i made 5 transactions of 303 for all recharge succes in jio money and money deducted from bank account but not getting any confirmation on my jio number And HENCE recharge unsuccesful.
                        Kindly solve this problem as early as possible..
                        Thanx
                        My jio number is [protected]
                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                          S
                          Shobha Laxmi
                          from Mumbai, Maharashtra
                          Apr 20, 2017
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                          Address: Mumbai City, Maharashtra, 400058
                          Website: all website and specially facetime

                          The above hotspot number gives a lot of issues, though having paid properly and on time, initially during the free offer period, the speed of internet was perfect, and now the quality has gone down drastically, the connection gets lost very often, cannot use the same continiously for the day!!! Please check else I will have to discontinue though being your prime customer.
                          Reliance Jio Infocomm customer support has been notified about the posted complaint.
                          Apr 20, 2017
                          Updated by Shobha Laxmi                           The above hotspot numberno [protected] eriod, the speed of internet was perfect, and now the quality has gone down drastically, the connection gets lost very often, cannot use the same continiously for the day!!! Please check else I will have to discontinue though being your prime customer. Speed too has become horrible after the jio offer ended
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                            R
                            Rajveer jain
                            from Lucknow, Uttar Pradesh
                            Apr 20, 2017
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                            Address: Barmer, Rajasthan, 344001
                            Website: [email protected]

                            I recharge my no. [protected] on 7 April 2017 with jio money app.
                            Transaction id[protected]
                            Service Request no. SR00000ALZ
                            I call jio Customer Care they said recharge is failed and you will get refund within 7-12 days.
                            I checked my account Balance and jio money app so far i haven't receive any refund.
                            Yesterday complete 12 days of recharge but I didn't get refund .
                            Provide me refund fast...
                            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                              I
                              i s rana
                              from Surat, Gujarat
                              Apr 20, 2017
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                              Address: 363410
                              Website: jio network

                              At - borana, near chuda taluko - limbdi
                              dist - surendranagar, gujarat.
                              we are having big trouble while using jio network so please do such things to make it better.
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                                S
                                SapTärsee Sp PoddEr
                                Apr 20, 2017
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                                Sir, i am from mathabhanga, west bengal...dist - coochbehar...in our town there are no jio tower...it is not a village it is a town...there r many tower in many village but i can not understand that why are no tower in my town...what's wrong with us?...so please give us a strong 4g tower as soon as possible...thnq ..
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                                  A
                                  A.k.mullick
                                  from Ranaghat, West Bengal
                                  Apr 19, 2017
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                                  Dear sir,
                                  I want to register a complaint about jio money. On 1/4/2017 i recharged to 1 jio number [protected] through jio money but recharge not done & my money has been deducted from bank. Also no one jio money customer care executive is receiving calls.
                                  Recharge details are :-
                                  Transaction number[protected]
                                  Amount - 253
                                  Regards
                                  Ashim kumar mullick
                                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                    R
                                    Ramtanu Banerjee
                                    from Noida, Uttar Pradesh
                                    Apr 19, 2017
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                                    Address: Kolkata, West Bengal, 700100
                                    Website: www.consumercomplaints.in/new_complaint

                                    Respected Sir / Madam,
                                    from a cell phone number (i.e.[protected] I have received a call and then he used vulgar talks when it was mid night on 19th April, 2017. It is unknown number for me. Please take steep against this number.
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                                      patelzarun
                                      from Mundi, Madhya Pradesh
                                      Apr 19, 2017
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                                      Address: Rewa, Madhya Pradesh, 486114
                                      Website: Jio.com

                                      Please return my money. When i was recharging jio summer prime offer with rs303-/ 6 april tonight that time my account 2time balance deducted by mistake. So i kindly request to refund my money. Mean in my account money had deducted rs606-/ that night. Otherwise i will go to knock the door of consumer forum
                                      My mobile no.- [protected]
                                      Regard:- arun patel
                                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                        Priti modh
                                        from Mumbai, Maharashtra
                                        Apr 19, 2017
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                                        Address: Mumbai City, Maharashtra, 400065
                                        Website: Www.jio.com

                                        I had pay 309Rs.Company promised to give 4G net and free voice call after recharge this scheme but i had not enjoy this speed even one day after paying money. After contact customer care they told me scheme is still not activated and complaint may resolve within 90days.where as my sceme days is 84.customer care not replying setisfactory.pls help
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