Reliance Jio Infocomm Complaints & Reviews

Dear team,

I had purchased a new jio simcard today i. E. 16 april 2017 from one of jio's authorised service distributor

My new jio number which i purchased is: [protected]

The agent asked me to pay rs 480 for the new sim with 3 months validity, i paid the same. When inquired about the break up of the 480, he said that rs 410 is for recharge and rs 80 is for new sim.

When i insisted that sim card is free he got all agitated with me and started getting angry on me. He said that it the normal amount which is charged everywhere. I forced him to give my money back but he did not give me. He was not ready to give me bill also.

I request you to kindly assist me in this.

His name is jiten
I have is phone number and photo (Attached): [protected]
His address is: tanuska telecome, d-31, shop no 03, yogi prsad, yogi nagar, borivali west
His alternate contact numbers: [protected]/ [protected]

Kindly close such fake distributors which are trying to demean the name of the company. I have attached the guys photo, his shop address

I even have recorded the conversation i had with him, which i can email you if required

Do let me know if you require any further information on him, i will be ready to assist you.

Hello sir/mam
Tommarow I was recharging my another jio no. [protected] from ATM card .
And m using WiFi from another phn jio no.[protected]
Nd that's why by mistake from my jio app i done recharge of 308 on my this no. [protected]
I don't know what happen I was recharging my 1st no [protected] and both no. Are in different phn so pls help me nd tell how can I refund or recharge back my 1st no [protected]

I would like to tell u that i have just done a recharge of rs.309 plan of jio and when i make payment of it my money has deducted from my paytm account but i did not get any message from jio about its membership.

Kindly check this issue and please return my money to paytm wallet. Paytm.

Billdeskutil order #ipt[protected]

Wallet order id [protected]

Paytm id [protected]

Paid rs.309.00 to billdeskutil at 1:52 pm. Wallet txn id:[protected] avail. Bal:rs.0.0

I am jio user from last 4 months and I am having asus zenphone laser 2 phone .It was working good in Agartala but now i moved to melaghar. since I am here and not getting any network signal while other with jio sim getting full network. What should i do now. Even when i went near the network tower same problem is happening.

I recharge from 408 yesterday but my transaction is fail
No refund of money cancelling transaction
Cashback my money to paytm
Transaction id is #ipt[protected]
Order id is [protected]

Sir i have complained many times in jio costumer care regarding network problem and speed...when i call in costumer care they are telling that problem will be resolved...but the same issue is happening.Now when i call ...they did not pickup the phone...
...atlast kindly resolve my problem sir ...
MY JIO NO-[protected]

I recharged with rs408 (rs 99 prime member+rs309monthly pack)on 15 april 2017. Nd according to thata plan ishould have become a prime member nd also get a 3 month free service ...but nor I became a prime member nor I got any free service ...hope I look forward to this matter

Name of sim holder :saiful alam
Jio no:[protected]

I am using Jio No [protected] and yesterday i recharged with 408 (99 for prime membership and 309 for 3 months). But I am unable to enjoy call services and data connectivity so far. Please rectify the same as soon as possible. There is full network in my area. My outgoing calls are dropped. I am unable to connect any website.

सर
मैं गोरखपुर का निवासी हूं
हमारे यहाँ jio का नेटवर्क बहुत ही खराब है कृपया कर इसे और भी बेहतर करने की कृपा करें।
शिवम सिंह
ग्राम + पोस्ट :- छताई
पुलिस स्टेशन :- खजनी
जिला :- गोरखपुर (उत्तर प्रदेश)
पिन कोड :- 273212

I tried to recharge my jio no. [protected] on 16.04.2017 at 12: 10am. I tried to pay from my debit card. The balance from my card was deducted but recharge got failed. How do I get back my money. Well I am ready to provide the transaction Id I got. Please do something about this. Without any recharge balance from my bank account got deducted.

Mene abhi 309 ka recharge kia hai acxout se money kat gai hai but jio me recharge nhi aya

Dear Team,

While recharging my wife's jio number,[protected], I recharged wrong number.
That wrong number is[protected]. Please arrange to recover any way possible.

It's not at all fault of company, it's my fault only. I request Reliance Jio to please recover my money.

Thanks and Regards
Sitaram Sahoo
Mail: Sitaram Sahoo
Mob: [protected]

Recharged Jio number [protected], amount-408.00, It is paid through paytm unfortunately today is the last date for jio offer or plan.Paytm showing the payment is sucessful but Waiting for operator confirmation.could anyone confirm it ASAP because i made this payment before the due time

I have reached my jio number [protected] rs 309 through billdeskutil by paytm but i have not got the amount on number. Because it got failed but amount has been deducted from my paytm wallet. Plz fix this problem. Or tell weather it will refund in paytm or it will get reacharge now. Plz help me out in this. Or kindly send me the instructions for resolving this problem.
Wallet trx is[protected]
Thank u.

In may not proper coverage in sim
Nothing well download speed
Speed 128 kbps
My address is 440024 postal coad
Durga nagar, nagpur, maharashtra, india

Today i clicked on the link sent through msg on my jio number [protected] for activating dhan dhana dhan offer.
Accidently i typed 308 in place of 309 amount. My money transected from my paytm wallet but i did not get any recgarge msg on my jio number. What is billdeskutil, i use paytm regularly but by this time these troublesome stuff came in front of me.
I request to company for refunding my money. Plz solve my problem as early as possible.

One more thing is that company helpline number is just jokinf, since no one responded my call during 20 min. Continuous ring.

My problem is not solved i have recharge for 303 on 7 april by retailer so recharge is done by retailer but jio customer say that recharge is not successful so i complaint for what action do for jio customer care for not my recharge is done so plzz resolve my problem fast. My recharge transaction id br000045h1ux. I complaint on 11april so complainy id is sr000083c80. So plzzz resolved my problem. So plzzz recharge my jio number

My jio no.-[protected]
Transaction id-broooo45h1ux
Complaint on 11 april-sr000083c80
So plzzz solved my problem fast because tomorrow will be 16 april then jio service will off so solved my problem before 16 april.

I have recharged my mobile jio network 309 plan Thursday evening13/04/2017 but still I didn't get any messages or notification from jio retailer shop told that recharge has been done no response from jio customer care

I had recharged my jio no. through MyJio app using paytm option.i m prime member so I recharged for 303/- but yet now didn't recived that amount on my jio no. [protected]. 303 /- has been paid to BILLDESKutil but my jio no. didn't got any recharge. so please solve this problem
transaction ID:Wallet txn ID:[protected]
transaction time:Apr 15, 16:02
Billdeskutil Order Id: BR000051AZBV

I want my account history statement of incoming and outgoing on[protected] and my number is [protected].because one call coming from this number and this number is credit card fraud and the fraud number is [protected] so I had complaint file in local police station.the inspector say want this number history statement.and my number is [protected]