Claimed

Reliance Jio Infocomm Complaints & Reviews

1
Updated: Jan 16, 2026
Complaints 6640
Resolved
370
Unresolved
6270
Contacts

File a complaint to Reliance Jio Infocomm

Having problems with Reliance Jio Infocomm?

File a complaint and get it resolved by Reliance Jio Infocomm customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Reliance Jio Infocomm reviews & complaints page 273

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Y
Yasha Bhansali
from Kolkata, West Bengal
Apr 16, 2017
Report
Copy

Address: Kolkata, West Bengal, 700136

I made a recharge of Rs 309/- through JioMoney on April 15th. The transaction was unsuccessful. However I never received a refund. Will get a refund or is the money a lost cause?
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    Rehan Quamar
    from Kolkata, West Bengal
    Apr 16, 2017
    Report
    Copy

    Address: Kolkata, West Bengal

    I recharged my jio [protected] by 309 on 15 april, but not get any messege till now, when i tell this to retailer he tell me to call customer care, i called many time but there is no response, what can i do, plzz solve this as fast as you can
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      D
      DrJigyansa Ipsita
      from Delhi, Delhi
      Apr 16, 2017
      Report
      Copy

      Website: Www.jio.com

      I recharged my jio number [protected] online with the 309 scheme on the official website - www.jio.com.
      The amount got deducted from my account, but no recharge. MyJio app also not showing the recharge. The transaction id is ISBI[protected]IGABDJPUY6. Either refund the amount or make the recharge successful.
      Kindly look into the matter.
      Reliance Jio Infocomm customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        kamal kaur
        from Nagram, Uttar Pradesh
        Apr 16, 2017
        Report
        Copy

        Address: Lucknow, Uttar Pradesh, 226024

        Sir I have taken an offer of RS. 309. on 15 April 2017.. And the amount had been cut. But still I m getting the msgs like 'please recharge ur Jio for RS. 309 for future services' I have taken the screen shot ..Which I have attached below..Plz do something as much as possible becz today is 16 April.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          E
          Etheshamuddin
          from Kottapalli, Telangana
          Apr 16, 2017
          Resolved
          Report
          Copy
          Resolved

          Address: 500080
          Website: Billdeakutil.com

          I was recharge 309 rs. On 15 april for my jio account my money was deducted from my paytm account but recharge not done till now my billdeskutil transactionsi id is [protected] so i want my money back or do my recharge i also contact with paytm but they are also complaining on billdeskutil so please help me to get my money back so many people are affected by this type of cheating.
          Apr 16, 2017
          Complaint marked as Resolved 
          Billdeakutil order #1PT25295748095 and paytm cash Txt id:9161046886. I recharge with 309 to bILLDESKutil at 11:33 PM. I didn't get recharge plz recharge or give back money to paytm my jio number is 8074081136 plz recharge fast the amount of 309 is detected in paytm account
          Reliance Jio Infocomm customer support has been notified about the posted complaint.
          Apr 16, 2017
          Updated by Etheshamuddin
          At 15 April, 2017 I had recharged my Jio No. with 309 successfully through Paytm Wallet. Received a mail from Paytm that recharge is successful. and no update is being reflected in the myjio app about the recharge I have done. Please help me out at the earliest. Either give me my full refund or process the recharge.

          Transaction No: [protected]
          Transaction Time: Apr 15, 2017 11:33 PM.
          My jio number [protected]
          Verified Support
          Apr 16, 2017
          Reliance Digital Customer Care's response
          Dear Valued Customer,

          Apologies for the inconvenience caused.Please call on our Jio toll free number[protected] and our team will help you.

          At Your Service,
          Reliance Digital
          I purchased a Panasonic 40 inch led tv model no:TH-40D200DX from reliance digital located in fun mall coimbatore .But the wall mount provided along with this is 32 inch, which does not fit.I have been complaining this for about 2 months...I'm not getting any proper response from them.
          I have recharged my jio number [protected] via paytm but it's not updated. Please help. I have attached the payment receipt.

          Transaction ID
          [protected]
          Helpful
          Found this helpful?
          2 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            Raunak1 shah
            from Mumbai, Maharashtra
            Apr 16, 2017
            Report
            Copy

            Address: 400092

            Dear team,

            I had purchased a new jio simcard today i. E. 16 april 2017 from one of jio's authorised service distributor

            My new jio number which i purchased is: [protected]

            The agent asked me to pay rs 480 for the new sim with 3 months validity, i paid the same. When inquired about the break up of the 480, he said that rs 410 is for recharge and rs 80 is for new sim.

            When i insisted that sim card is free he got all agitated with me and started getting angry on me. He said that it the normal amount which is charged everywhere. I forced him to give my money back but he did not give me. He was not ready to give me bill also.

            I request you to kindly assist me in this.

            His name is jiten
            I have is phone number and photo (Attached): [protected]
            His address is: tanuska telecome, d-31, shop no 03, yogi prsad, yogi nagar, borivali west
            His alternate contact numbers: [protected]/ [protected]

            Kindly close such fake distributors which are trying to demean the name of the company. I have attached the guys photo, his shop address

            I even have recorded the conversation i had with him, which i can email you if required

            Do let me know if you require any further information on him, i will be ready to assist you.
            Reliance Jio Infocomm customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              mukesh choudhary619
              from Delhi, Delhi
              Apr 16, 2017
              Report
              Copy

              Hello sir/mam
              Tommarow I was recharging my another jio no. [protected] from ATM card .
              And m using WiFi from another phn jio no.[protected]
              Nd that's why by mistake from my jio app i done recharge of 308 on my this no. [protected]
              I don't know what happen I was recharging my 1st no [protected] and both no. Are in different phn so pls help me nd tell how can I refund or recharge back my 1st no [protected]
              Reliance Jio Infocomm customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                Karthik sargunam
                from Coimbatore, Tamil Nadu
                Apr 16, 2017
                Report
                Copy

                I would like to tell u that i have just done a recharge of rs.309 plan of jio and when i make payment of it my money has deducted from my paytm account but i did not get any message from jio about its membership.

                Kindly check this issue and please return my money to paytm wallet. Paytm.

                Billdeskutil order #ipt[protected]

                Wallet order id [protected]

                Paytm id [protected]

                Paid rs.309.00 to billdeskutil at 1:52 pm. Wallet txn id:[protected] avail. Bal:rs.0.0
                Reliance Jio Infocomm customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  sajibdz
                  from Barpeta Road, Assam
                  Apr 16, 2017
                  Report
                  Copy

                  Address: West Tripura, Tripura, 799001
                  Website: jio.com

                  I am jio user from last 4 months and I am having asus zenphone laser 2 phone .It was working good in Agartala but now i moved to melaghar. since I am here and not getting any network signal while other with jio sim getting full network. What should i do now. Even when i went near the network tower same problem is happening.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Raj Amar
                    from Patna, Bihar
                    Apr 16, 2017
                    Report
                    Copy

                    Address: Patna, Bihar, 800006

                    I recharge from 408 yesterday but my transaction is fail
                    No refund of money cancelling transaction
                    Cashback my money to paytm
                    Transaction id is #ipt[protected]
                    Order id is [protected]
                    Apr 16, 2017
                    Updated by Raj Amar
                    No reply anyone
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Ajay5683
                      from Raha, Assam
                      Apr 16, 2017
                      Report
                      Copy

                      Address: Deoghar, Jharkhand

                      Sir i have complained many times in jio costumer care regarding network problem and speed...when i call in costumer care they are telling that problem will be resolved...but the same issue is happening.Now when i call ...they did not pickup the phone...
                      ...atlast kindly resolve my problem sir ...
                      MY JIO NO-[protected]
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        H
                        Hyperflex
                        from Kolkata, West Bengal
                        Apr 16, 2017
                        Report
                        Copy

                        Address: 700019
                        Website: Jio.com

                        I recharged with rs408 (rs 99 prime member+rs309monthly pack)on 15 april 2017. Nd according to thata plan ishould have become a prime member nd also get a 3 month free service ...but nor I became a prime member nor I got any free service ...hope I look forward to this matter

                        Name of sim holder :saiful alam
                        Jio no:[protected]
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Sridevi Kommana
                          from Mumbai, Maharashtra
                          Apr 16, 2017
                          Report
                          Copy

                          Address: Thane, Maharashtra, 421503

                          I am using Jio No [protected] and yesterday i recharged with 408 (99 for prime membership and 309 for 3 months). But I am unable to enjoy call services and data connectivity so far. Please rectify the same as soon as possible. There is full network in my area. My outgoing calls are dropped. I am unable to connect any website.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            dheeru singj
                            from Allahabad, Uttar Pradesh
                            Apr 16, 2017
                            Report
                            Copy

                            Address: Gorakhpur, Uttar Pradesh, 273212
                            Website: [email protected]

                            सर
                            मैं गोरखपुर का निवासी हूं
                            हमारे यहाँ jio का नेटवर्क बहुत ही खराब है कृपया कर इसे और भी बेहतर करने की कृपा करें।
                            शिवम सिंह
                            ग्राम + पोस्ट :- छताई
                            पुलिस स्टेशन :- खजनी
                            जिला :- गोरखपुर (उत्तर प्रदेश)
                            पिन कोड :- 273212
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Shiddharth Sahoo
                              from Siliguri, West Bengal
                              Apr 16, 2017
                              Report
                              Copy

                              I tried to recharge my jio no. [protected] on 16.04.2017 at 12: 10am. I tried to pay from my debit card. The balance from my card was deducted but recharge got failed. How do I get back my money. Well I am ready to provide the transaction Id I got. Please do something about this. Without any recharge balance from my bank account got deducted.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                E
                                Emir Ali
                                from Noida, Uttar Pradesh
                                Apr 16, 2017
                                Report
                                Copy

                                Address: Meerut, Uttar Pradesh, 250002

                                Mene abhi 309 ka recharge kia hai acxout se money kat gai hai but jio me recharge nhi aya
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Sitaram1407
                                  from Mumbai, Maharashtra
                                  Apr 16, 2017
                                  Report
                                  Copy

                                  Dear Team,

                                  While recharging my wife's jio number,[protected], I recharged wrong number.
                                  That wrong number is[protected]. Please arrange to recover any way possible.

                                  It's not at all fault of company, it's my fault only. I request Reliance Jio to please recover my money.

                                  Thanks and Regards
                                  Sitaram Sahoo
                                  Mail: Sitaram Sahoo
                                  Mob: [protected]
                                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    N
                                    Nikash Sahu
                                    from Pune, Maharashtra
                                    Apr 15, 2017
                                    Report
                                    Copy

                                    Address: Pune, Maharashtra, 411052
                                    Website: jio services

                                    Recharged Jio number [protected], amount-408.00, It is paid through paytm unfortunately today is the last date for jio offer or plan.Paytm showing the payment is sucessful but Waiting for operator confirmation.could anyone confirm it ASAP because i made this payment before the due time
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      Ramjaan
                                      from Tanuku, Andhra Pradesh
                                      Apr 15, 2017
                                      Report
                                      Copy

                                      Address: Hyderabad, Andhra Pradesh, 500028
                                      Website: Jio

                                      I have reached my jio number [protected] rs 309 through billdeskutil by paytm but i have not got the amount on number. Because it got failed but amount has been deducted from my paytm wallet. Plz fix this problem. Or tell weather it will refund in paytm or it will get reacharge now. Plz help me out in this. Or kindly send me the instructions for resolving this problem.
                                      Wallet trx is[protected]
                                      Thank u.
                                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        N
                                        Nikhil Khasare
                                        from Pune, Maharashtra
                                        Apr 15, 2017
                                        Report
                                        Copy

                                        Address: 440024
                                        Website: www

                                        In may not proper coverage in sim
                                        Nothing well download speed
                                        Speed 128 kbps
                                        My address is 440024 postal coad
                                        Durga nagar, nagpur, maharashtra, india
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit