Claimed

Reliance Jio Infocomm Complaints & Reviews

1
Last updated Apr 20, 2024
Complaints 6543
Resolved
365
Unresolved
6178
Quick Links
Statistics
Share
Contacts

File a complaint to Reliance Jio Infocomm

Having problems with Reliance Jio Infocomm?

File a complaint and get it resolved by Reliance Jio Infocomm customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Reliance Jio Infocomm
Customer Service Contacts

Reliance Jio Infocomm Phone Numbers

Toll free
1800 889 9999
1149
469
Phone
+91 96 8555 5532
950
422

Reliance Jio Infocomm Website

Reliance Jio Infocomm Head Office Address

Jio Office, 33, Manak Chowk Main Rd, Manak Chowk
Ratlam
Ratlam District
Madhya Pradesh
India
457001

Reliance Jio Infocomm reviews & complaints page 273

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Address:Khordha, Odisha

I am recharged 303 in my number [protected].on 7th april by net banking...mu reference number BR00003Y8LFE..and my transaction id SB498800... but my recharge has not done..i complaind various time but my problem not solved.then i am forcefully recharge again 303 rupees on 8th april..that recharged successful done. .so i wish plz refund my previous money to my account...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Syed Inaitur Rahman
from Dimapur, Assam
Report
Copy

Recharge 303 for summer surprise offers

Hi,
This is my jio no.[protected] I recharged 303 for summer surprise offers at 7th Apr ONE No.BR000041BT9D but massage not coming.after 4 days 11/4/17 at 21:24 pm msg coming your recharge 303 with trans ID [protected] done on 7th Apr 17 was not not successful. So how I take benefit of summer surprise.and customer service not received our calls. Who solved my problem
Regarding...Hafiz...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Soumen Mazumder
from Kolkata, West Bengal
Report
Copy

4g net not available

Address:Kolkata, West Bengal, 700008

Dear sir. I v registered my jio no 5th April 2017.but I m not getting 4f data from today. I v pays 99 + 303 rs . but I m not satisfied with ur speed of data.please solve my problem....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Alooo
from Bengaluru, Karnataka
Report
Copy

Recharge failure. Rs. 91- 2 GB/day pack

Address:Udupi, Karnataka, 576105
Website:Reliance jio

I have recharged Rs 91 on my jio no. using my vijaya bank app. Amount has been deducted from my bank Account to my no.. But I have not yet received the net pack, No one picks the call at the reliance jio customer care no. Kindly refund the amount or provide the net pack.

Note:
(1) Recharge has been done today itself.[protected]
(2) Said Internet pack details available on the internet....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shaik nayab
from Bengaluru, Karnataka
Report
Copy

Not activate my jio 4G

Address:Nellore, Andhra Pradesh, 524002

I paid Rs. 402/- for my gio 4G phone No.[protected] for recharge and activation through my SBI card on 9-4-2017. But it could not activate yet. take action as early as possible. what is the reason for not activating my account. I think you said it should be ignored if the complaint is short.
kindly resolve my problem as soon as you can...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
balu4all
Report
Copy

Jio Number is not recharged

Address:Mumbai City, Maharashtra, 600094
Website:www.jiomoney.com

Hi,

I have recharged my Jio Number number with 499 by login into JIO and choosen the payment option as JioMoney and paid the remaing balance via Card on 6th Apr, 2017. Still my JIO account is not recharged with 499. I have raised a complaint with JIO cc, no use. I tried to contact JioMoney Customer care, they never attend the call.

Regards,
Balu....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
from Siliguri, West Bengal
Report
Copy

303 Recharge Complaint

Address:Khordha, Odisha, 751030
Website:Reliance Jio Infocomm

I had recharged my jio no. through MyJio app using paytm option. I am prime member so I recharged for 303/- but yet now didn't received that amount on my jio no. [protected]. 303 /- has been paid to BILLDESKutil but my jio no. didn't got any recharge. so please solve this problem
transaction ID:: [protected]
transaction time:: Apr 09, 18:47
Wallet txn ID:: [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
venkat166
from Delhi, Delhi
Report
Copy

I Am unable to make a call, I recharged 303 on 8th april

Address:Hyderabad, Andhra Pradesh, 500035

Iam unable to make call what is the reason my jio is not allowed to make a call...Iam unable to make call what is the reason my jio is not allowed to make a call...recharged 303 on
Apr 8th
Iam unable to make call what is the reason my jio is not allowed to make a call...Iam unable to make call what is the reason my jio is not allowed to make a call...Iam unable to make call what is the reason my jio is not allowed to make a...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gowtham Sid
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted from bank through recharge failed

Address:Rangareddy, Andhra Pradesh, 500035
Website:www.jio.com

On 9th April @ 12:24 PM, I did a recharge of Rs.253 using My jio app with Transaction ID :[protected], but this recharge failed & My amount got deducted from My bank account, They said that I'll receive my refund in 2 days but I didn't receive My refund yet!

I tried contacting them but they provide pathetic service to their customers, they don't reply at all!...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vivek812
from Indore, Madhya Pradesh
Report
Copy

Recharge issue

Address:Gwalior, Madhya Pradesh, 474002

My jio no [protected] paytm recharge succesfull but jio transaction history is 0 amount on 5:33pm, 7th april 2017. so please solve my problem "BILLDESKutil Order #IPT[protected], Paytm Cash Txn ID [protected],[protected]:33:30 PM" so please return my money to my paytm account. Thanks...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chammaguru Mahesh
from Mumbai, Maharashtra
Report
Copy

Amount deducted from Jio money but didn't get the recharge to my Jio Number

Address:Bangalore, Karnataka, 560049

I have recharged my Jio number with amount Rs. 303 on 7th April 2017 at time 22:15:47. The transaction ID is:[protected]. The amount got deducted and it is showing as success. But my number is still not converted to Summer Surprise offer. I have checked it on 8th April Morning and raised a complaint with Jio Customer care Request ID is: SR000007YKHN at 08:28 AM. I have explained everything to the executive who answered the call. But the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pratik Bisne
from Pune, Maharashtra
Report
Copy

Jio money

On the 31 march I am adding my money from my Canara bank account to jio money wallet for the recharge of 303₹ but at the time of OTP I put the OTP then it processing and that time error found my money from bank account was deducted and not added to jio money wallet I m trying to call jio money care it's about half nd hour the call is on waiting nobody responding now 11 days gone I didn't get my refund I want my refund...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
JaveedS
from Bengaluru, Karnataka
Report
Copy

Reliance jio recharge failure and amount get deducted

Address:Dharwad, Karnataka, 580020

I have recharged today on 11.04.2017 and my mobile number is [protected] for reliance jio summer plan for rupees 303 and recharge got failed but amount got deducted from my sbi account. Request you to refund the debited amount to my bank account. Below is the details of amount which got debited during recharge. Request you to resolve the issue at the earliest.

By debit card
Othpg[protected]payu-www.payu.in delhi...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RAMDEV SINGH RAWAT
from Lucknow, Uttar Pradesh
Report
Copy

Unable to verify password

Address:Ajmer, Rajasthan, 305003

Hi Team,

I tried to contact the jio money care too many but they didn't giving me proper response. I have some money in my wallet. Whenever i go to forgot password option application ask DOB and other information i provide always correct but it shows wrong credential. At the time of purchasing sim i provide my aadhar card according to aadhar card my all detail is correct and authentic but still why it's showing error.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mohib Baseer
from Hyderabad, Telangana
Report
Copy

Refund of mobile recharge

Address:Rangareddy, Andhra Pradesh, 500086
Website:reliance jio infocomm

I have recharged my jio sim with 402 rs ..actually at first it said that i should try to recharge it afterwards then i recharged jio afterwards ...but later a messaage came that i have been credited an extra 402 rs and a total of 804 rs was credited from my account ...so that's why i need a refund of 402 rs
My no - [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
amitnabera
from Gurgaon, Haryana
Report
Copy

Recharge amount deducted, but not recharged

Address:Mumbai City, Maharashtra, 305901
Website:www.jio.com

I have recharged my JIO Number [protected] of Rs 303 from JIO Money on dated 07.04.2017 and amount of Rs 253 is deducted from my accounts (payment Ref id[protected] but my Number is still not recharged, and customer care no of JIO Money is not attending any call, i have tried a lot but still not picking up call.

JIO money Ref id[protected] dated 07.04.2017

Please remburse me my money or recharge my No.br...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rajesh_venk
from Kumaralingam, Tamil Nadu
Report
Copy

Connectivity issues

Address:625003
Website:www.jio.com

I have a reliance 4G router with SIM card. I connect my devices - mobile and laptops to this router. I have been having problems since Friday - April 3, 2017. I stay in Agrini Apartment, Andalpuram, Madurai. The connection is very erratic and I am not even able to make voice calls using Jio number. When I complain they come and check the speed at some time and say it is ok and not do anything else. I even have records on my speedtest app...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:560047

Dear Team,

I have taken jio sim ([protected]) on 2nd April in Bangalore. My alternative number is [protected]. Since it was not activated on 9th april also, I have raised a complaints on 9th April at 1:00 PM, which they said will be resolved in 48 hours.
Today again I called jio customer care, to the surprise they have closed my complaint by mentioning my number is switched off and the jio sim is not activated till date.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vivekanand aher
from Pune, Maharashtra
Report
Copy

JIO money refund for failed transaction

Address:Nashik, Maharashtra, 422101

I have been recharging twice of amount 303 twice and it got failed both the time. And they notified that it the amount will be refunded tn 2 working days. The amount of 303 + 303 has not been refunded yet. And the costumer care is not answering the call..
They are just posting the reply that they will work on our issue in 2 working days. But still there no any answer......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jainmehul
from Mumbai, Maharashtra
Report
Copy

Recharge not credited to my account

Address:New Delhi, Delhi, 110062
Website:jio.com

Hi,

I had recharged my Reliance Jio Number (available on request) on March 29th via the Jio website, after clicking on one of the numerous messages they sent on a daily basis.

In the payment option, I opted to pay via Paytm. Here are all the transactioIDs listed below:

Billdesk TransactionID: IPT[protected]
Paytm transactionID: [protected]

I paid Rs. 402/- (Rs. 99 for prime...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy