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Reliance Jio Infocomm Complaints & Reviews

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Last updated Apr 27, 2024
Complaints 6546
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Reliance Jio Infocomm Phone Numbers

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Ratlam
Ratlam District
Madhya Pradesh
India
457001

Reliance Jio Infocomm reviews & complaints page 274

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V
vivekanand aher
from Pune, Maharashtra
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JIO money refund for failed transaction

Address:Nashik, Maharashtra, 422101

I have been recharging twice of amount 303 twice and it got failed both the time. And they notified that it the amount will be refunded tn 2 working days. The amount of 303 + 303 has not been refunded yet. And the costumer care is not answering the call..
They are just posting the reply that they will work on our issue in 2 working days. But still there no any answer......
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J
jainmehul
from Mumbai, Maharashtra
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Recharge not credited to my account

Address:New Delhi, Delhi, 110062
Website:jio.com

Hi,

I had recharged my Reliance Jio Number (available on request) on March 29th via the Jio website, after clicking on one of the numerous messages they sent on a daily basis.

In the payment option, I opted to pay via Paytm. Here are all the transactioIDs listed below:

Billdesk TransactionID: IPT[protected]
Paytm transactionID: [protected]

I paid Rs. 402/- (Rs. 99 for prime...
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S
somi reddy somu
from Sirsilla, Telangana
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Money deducted but not credited to my account

Address:Hyderabad, Andhra Pradesh, 500062
Website:Jio. Com

I have made my transaction of rs303 on 7 th of this month. Recharge was not successful but money was deducted from my account. They said like with in 48 hours ur money will be credited back. Its been 4 days now but no response from them and even their customer service is not responsive. So kindly help me to get my money back. Its very worst of its kind from reliance...
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S
saurabh Singla.
from Salem, Tamil Nadu
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Networking issue

Address:121004

Dear sir,
I am jio customer having mobile no.[protected] from April 2016. The voice call services of the above mobile no. Are not working from 01/03/2017 & Very Networking Problem, while internet is working normally till today. I have taken jio prime membership and subscribed for jio mrp 303 plan on 05/04/2017 .And 2 Time Of Complained But Your Company Not Response And Your result Is Very Poor After Jio Prime & 303 Recharge .So I Request...
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R
from Vapi, Gujarat
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Refund balance

Address:395004

Hello sir mene jio app se recharge kiya to failed huwa par bank mese rupees.kat gaya mera balance refund nahi huwa please help me...
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S
shivasharmaarya
from Noida, Uttar Pradesh
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Recharge of 499 via jio money

Address:Mumbai City, Maharashtra

I got this summer surprsise offer notification and i opened myjio to do the recharge and i selected to pay via jiomoney and the transaction was successful but my number was not recharged with the offer. Upon lodging the complaint they told me to wait for 2 days and after that another 2 days. Just now i called the customer care and they say my number was not recharged and amount will be refunded in 7-10days.
My point is they took money...
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S
Saket Honey Gupta
from Mumbai, Maharashtra
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Recharge failure

Address:Mumbai City, Maharashtra, 470002
Website:[email protected]

I had complained 4 days ago about my recharge failure and balance deduction form my bank account but nobody helps e or contact me I even does not get refund back. They always says that they will contact in 2 days but it does not happen it was written that I got my refund in 2 days but nothing happen now please help me or suggest me any legal action against them...
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A
AKHIL PATIL
from Ahmedabad, Gujarat
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402 rupees benefit not credited

Address:400701
Website:Www.jiomoney.com

I hd purchased 402 rupeesbundlepackagethroughjio moneywalletbut i got only 50 rupees cash back coupon but my no not converted to jio summersurprise offer and my transaction history of jio money wallet show transaction of the 402 rupees successfull but jio money and jio team not resolved my problem they say transaction fail so how 50 rupees cash back coupon credited to my wallet i m attaching snapshot of transaction...
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B
Bonny Gogoi
from Lucknow, Uttar Pradesh
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Network trouble

Address:New Delhi, Delhi, 110017

Sir/mam my phone is not receiving any signal...it says emergency service only...i tried to reach the toll free no. Bt no use... i would be deeply grateful if cn kindly help me out... I stay away from home and this is creating a great HARASSMENT to me... my phone shows tower bt isnt receiving signal...it has been happening since last 4 days...kindly do somethin to help me out.. i cnt cl the customer care cuse it says i am not registered in...
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P
Prabhu Prabhu
from Bengaluru, Karnataka
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Call not connecting

Address:Shimoga, Karnataka, 577201
Website:Www.prabhu.com

[protected] cell number call and massage not send and receiving. Pls solved...
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7
773Howner
from Dalhousie, Himachal Pradesh
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Jio money app ,money deducted but recharge failed

Address:Mumbai City, Maharashtra
Website:www.jio.com

I have done recharge on 7 April from my jio money wallet of Rs 253.00. money got deducted from my sbi account but recharge failed.they said that money will be refunded in 48 hrs and yet here I am 3 days gone but no refund till now.i tried to contact them but no response.i tried to contact them through chat but no response there also so please help me out here.Recharge details are given below.
Transaction id=[protected]...
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G
GAURAV THAKRE
from Mumbai, Maharashtra
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Refund

Website:www.jiomoney.com

I have been recharging twice of amount 303 twice and it got failed both the time. And they notified that it the amount will be refunded tn 2 working days. The amount of 303 + 303 has not been refunded yet. And the costumer care is not answering the call..
They are just posting the reply that they will work on our issue in 2 working days. But still there no any answer......
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A
Abhilash Lp
from Asansol, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge not properly done but money deducted.

Address:Khordha, Odisha, 751020
Website:www.jio.com

I did a recharge from Jio money app ([protected]) for a number, amounting Rs 253 but the recharge didn't happen but I got message from my bank that the amount has been deducted. The reacharge was done at 9.40 am. Now in the app the transaction details are not coming, but the other transaction are coming. I have the bank details in the message through which money was deducted. In the customer care they are not helping. Kindly look into this...
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M
Mohit Gupta8
from Bengaluru, Karnataka
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Recharge not successful

Address:171001

I have recharged my Reliance Jio Number [protected] with Rs. 303 Summer Surprise Offer on 7th April 2017 (Reference Number : BR0000453O10). Despite of successful payment, the recharge has still not been done. Kindly help me fix the issue....
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N
NAGESHMAHAJAN
from Mumbai, Maharashtra
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Voice call services are not working.

Address:Thane, Maharashtra, 400615
Website:jio.com

Dear sir,
I am jio customer having mobile no.[protected] from january 2017. The voice call services of the above mobile no. Are not working from 01/04/2017, while internet is working normally till today. I have taken jio prime membership and subscribed forjio mrp 303 plan on 07/04/2017 (Transaction id ihdf[protected]). You are therefore requested to restore voice call services to mobile no.[protected] immediately.
Thanking you.br...
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H
heyraj
from Gonda, Uttar Pradesh
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Transaction failed.Payment deducted from bank account

Website:www.jiomoney.com

Hello, i have done 3 recharge on 7 april and 8 april . Recharge was done by my icici debit card last 4 digit 0055 by jio money. All 3 transaction goes failed and all 3 recharge money got debited from my account. So please refund my all 3 transaction money.
I am writing details of 3 transaction here from jio money app.

[protected]-----
1. Title : www.jio.com
Type : In-shop payment
Transaction...
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S
Santosh Dhakar
from Darbhanga, Bihar
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Regarding recharged.

Address:Kota, Rajasthan, 324002
Website:paytm. com

Sir
I recharged by Paytm to my another jio number [protected] for rs. 99 and 303,

Above amount has been deducted from my debit card but they did not charged and no message received to me.
I contacted jio customer care they inform your above amount did not received by Paytm.
Please take matter...
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B
bbera1995
from Kolkata, West Bengal
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Balance deduction at jio money for failed transaction

Address:Kolkata, West Bengal, 700014
Website:jiomoney

I tried to recharge rs.303 from my jio money wallet no [protected]. But the transaction was failed. After sometime the transaction status showing success. Neither my no recharged nor my balance refunded. Please solve this problem and refund my balance. The transaction id was[protected]. I have called several times to the customer care but they didn't received....
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B
bruceankur
from Himatnagar, Gujarat
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Money deducted but recharge didn't happen

Address:380009

I have done recharge of 303 with paytm because of some network issue recharge got failed. But money got deducted from my paytm wallet.

I contacted paytm they siad like, they got success from billdeskutil that is why they have deducted. Request you to kindly check the problem. Billdeskutil order is #ipt[protected]

Paytm is saying like, check with billdeskutil if the transaction got failed please send the consent...
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P
praneeth christopher
from Bengaluru, Karnataka
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Recharge not successful

Address:Bangalore, Karnataka

Hi
I have done a recharge of rs 303 twice to reliance jio.
One through paytm and the other through the jio money. The amount is deducted but the payment is not done. When can i expect the money back.
Through paytm
Date : apr 6, 2017, num : [protected]
Transaction id : #ipt[protected]
Through jiomoney
Date : apr 7, 2017

Please get to the customer care of jio.
I am unable...
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