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Reliance Jio Infocomm Complaints & Reviews

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Updated: Jan 16, 2026
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Bad 😕 It seems that Reliance Jio Infocomm has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Reliance Jio Infocomm reviews & complaints page 277

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A
AmitDhiman1991
from Delhi, Delhi
Apr 12, 2017
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Address: New Delhi, Delhi, 110027
Website: www.jio.com

Recharged my jio no [protected] on 7 april 2017 through paytm

Paid Rs.303.00 to BILLDESKutil at 8:44 PM. Wallet txn ID:[protected] Avail. Bal:Rs.0.0

Got this message but still didn't got any recharge.
Amazingly in paytm wallet order history it is not showing any recharge history.

Please if recharge failed.. Return my money..

There is no response from jio care for this matter
Reliance Jio Infocomm customer support has been notified about the posted complaint.
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    S
    sudhir mahant
    from Delhi, Delhi
    Apr 15, 2017
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    Address: Raigarh, Chhattisgarh, 496111
    Website: www.jio.com

    My jio no. is [protected] and sumsung j7 is lost. and pleze sent my mobail location. and and currain use sim number. and my sumsung emei no is
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      M
      Mahesh Magar
      from Pune, Maharashtra
      Apr 12, 2017
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      Address: Mumbai City, Maharashtra, 414028
      Website: www.jiomoney.com

      I have recharged my jio number [protected] with 303 plan my account deducted with the same money. i haven't received any message from jio regarding 303 recharge . i recharged​ my number on 7th April 2017 at 11.17 p.m so i called customer care of jio money several times but they ain't receiving my call. so i have no idea where do i get to know about recharge so i sent a mail to them in reply they told me they will reply me in next to working days. till the date i haven't received any mail from them. its a 3rd working day today but i didn't get a reply. my money has got deducted from bank account.
      Txn Id:[protected]
      Jio money account: [protected]
      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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        P
        Phanisainath Vaka
        from Hyderabad, Telangana
        Apr 12, 2017
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        Paid 303 for Jio but not get recharged plz refund my amount or make my plan active
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          S
          Shivendra Srivastava
          Apr 12, 2017
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          Address: Lucknow, Uttar Pradesh, 226023
          Website: www.jio.com

          Dear Sir,
          I have recharged in my jio number [protected] with Rs. 402 (prime 99+303) in 7th april then i msg receive that your jio recharge successful with transaction ID BR000046ZP2H.
          But on 10 of april i recieved msg from jio that your recharge on 7th april was not successful Transaction ID [protected]. And when i complaint jio retailer then he showed msg also that your recharge is successful in [protected] jio number.
          Kindly please confirm that my jio number is eligible for summer surprise offer or not. As i have done my recharge successful please help.

          Am sharing screenshot of successful msg of my jio number.

          AYUSH SRIVASTAVA
          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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            P
            Preeti Saraswat
            from Wardha, Maharashtra
            Apr 12, 2017
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            Address: Mumbai City, Maharashtra, 403521

            I purchased JIO SIM on 4 April and JIO SIM provider informed me the SIM will get activated in 3-4 days, till now SIM is showing no service. I tried calling on customer care number of Reliance JIO[protected] but it ask for JIO number before proceeding, since my SIM is not activated I don't have any JIO number and hence cant register my complaint on customer care number also. Please look into this issue and resolve it asap.
            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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              R
              rajesh pallanti
              from Tanuku, Andhra Pradesh
              Apr 12, 2017
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              Sir, I recharge 303 rupees to jio summer offer from indianbank mobilebanking on 09/04/2017.But transaction fail.Ple refund 303 rupees for my account
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                D
                dcgrover
                from Delhi, Delhi
                Apr 12, 2017
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                Address: Mumbai City, Maharashtra, 122001

                I have wrongly recharged mobile No. [protected] for Rs.303 through my citibank credit card No. [protected] whereas my Jio Mobile No. is [protected] and the payment is successful and the amount is being shown in my credit card bill. Jio customer officials are not responding. Moreover, the wrongly recharged mobile No. is being shown as swtiched off or out of service. Kindly get the amount reverted back to my mobile account viz. [protected].

                D.C.Grover
                [protected]/[protected].
                Reliance Jio Infocomm customer support has been notified about the posted complaint.
                View replies
                I have recharged on 13th April for my jio number [protected] through net banking with Rs.309/-ISB[protected]CH58808406 with INB bill Rejio[protected]. But still I didn`t get recharged message from you. So I am confused now and I don`t know for which number I have recharged on 13th April. So kindly found that for which number I have recharged and revert the amount to my mobile number [protected].
                Reply
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                  P
                  Prem Kumar Pallassana
                  from Bengaluru, Karnataka
                  Apr 12, 2017
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                  Address: 560098
                  Website: Easy MobileRecharge

                  I Premkumar Nair today recharged through SBI online for my JIO number [protected] vide Bank Ref.No.73163388IGABCWQQO3 but recharge not done and Rs.311/- amount deducted from my account No.[protected].

                  Kindly refund the amount into my sb account immediately.

                  Premkumar Nair
                  Mob.No.[protected]
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                    S
                    Sparsh Dusad
                    from Jaipur, Rajasthan
                    Apr 12, 2017
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                    I recharged my jio number with 309 rs Dan Dana Dan pack which says that unlimited internet and calling for 84 days but after recharging I received a message stating that it is valid for 28 days only.
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                      B
                      bhodu
                      from Delhi, Delhi
                      Apr 12, 2017
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                      Address: Kolkata, West Bengal, 700135
                      Website: reliance jio

                      Iam unable to call from my no [protected] today 12/04/2017/ from 11am till 12pm call is connecting very rarely call dropping customer care no is not getting conected need result please help me.
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                        B
                        Bishwajit Sanyal
                        from Samastipur, Bihar
                        Apr 12, 2017
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                        Address: Mumbai City, Maharashtra
                        Website: Jii complain

                        Mai Jio ki sewa se paresan ho chuka hu. Pichle 12 dino se me call block ki duvidha se trast hu. Udhar 5 April se 8 April tak mera outgoing our incoming band tha. Aaj phir dono sewa band hai, bilkul block hai. Ab lagta hai mughe Jio ko chorna hoga, wise bakvas Network me apna paisa phasana bekar lag raha hai mughe. Kya ab mughe Jio ko rakhna chahiye ya chor dena chahiye, ab yah puri tarah se Jio ki sewa par nirvar hai. Jio kewal customer jorne par pura dhyan na dekar thora dhyan customer satisfaction par vi de to sayad uske customer time rahenge, nahi to market me kai share company's hai Jo achhi sewa de rahe hai...dhanyabad, ...Bishwajit sanyal
                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                          P
                          Petrified Weenae
                          from Aligarh, Uttar Pradesh
                          Apr 12, 2017
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                          Address: Dehradun, Uttarakhand, 248001
                          Website: www.jiocare.com

                          Hello manager,
                          This is need to inform you that today i recharge my jio sim of Rs. 303 and not get the 3months Subscription.
                          I got mail from yiur side that i am entitled with 28days validity. How can it be possible to get validity of 28days instead of 3months.
                          Kindly have a look on this serious issue and have a decision to tackle this problem.

                          Yours sincerely,
                          Jio prime customer.
                          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                            R
                            Rishit Mehta
                            from Barhiya, Bihar
                            Apr 12, 2017
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                            Address: 313001
                            Website: www.jio.com

                            I was doing a recharge for my jio summer offer, i chose the option of paytm and entered everything correctly and got the message in my paytm mobile no and paytm email that the money is deducted but got no recharge in the jio account.
                            Hoping for a reply.
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                              N
                              nishant saraff
                              from Kolkata, West Bengal
                              Apr 12, 2017
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                              Address: Kolkata, West Bengal, 700006

                              I had reachrged my jio no. Through myjio app using paytm option. I m prime member so i recharged for 303/- but yet now didn't recived that amount on my jio no. [protected]. 303 /- has been paid to billdeskutil but my jio no. Didn't got any recharge. So please solve this problem
                              Transaction id:wallet txn id:[protected]
                              Transaction time:apr 07, 13:04
                              Billdeskutil order id: ipt[protected]
                              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                A
                                [email protected]
                                from Lucknow, Uttar Pradesh
                                Apr 12, 2017
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                                Address: Lucknow, Uttar Pradesh, 91
                                Website: [email protected]

                                We deposited the Rs.303/- on 07.04.2017 but yesterday 11.04.2017 at 09:18 we recd a msg from your office our transaction is not successful and Id [protected] against Mob No.[protected].
                                Now we are asking you why you cancel my transaction.
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                                  J
                                  jyotiranjan5
                                  from Ranaghat, West Bengal
                                  Apr 12, 2017
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                                  Address: Khordha, Odisha

                                  I am recharged 303 in my number [protected].on 7th april by net banking...mu reference number BR00003Y8LFE..and my transaction id SB498800... but my recharge has not done..i complaind various time but my problem not solved.then i am forcefully recharge again 303 rupees on 8th april..that recharged successful done. .so i wish plz refund my previous money to my account
                                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                    S
                                    Syed Inaitur Rahman
                                    from Dimapur, Assam
                                    Apr 12, 2017
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                                    Hi,
                                    This is my jio no.[protected] I recharged 303 for summer surprise offers at 7th Apr ONE No.BR000041BT9D but massage not coming.after 4 days 11/4/17 at 21:24 pm msg coming your recharge 303 with trans ID [protected] done on 7th Apr 17 was not not successful. So how I take benefit of summer surprise.and customer service not received our calls. Who solved my problem
                                    Regarding...Hafiz
                                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                      S
                                      Soumen Mazumder
                                      from Kolkata, West Bengal
                                      Apr 11, 2017
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                                      Address: Kolkata, West Bengal, 700008

                                      Dear sir. I v registered my jio no 5th April 2017.but I m not getting 4f data from today. I v pays 99 + 303 rs . but I m not satisfied with ur speed of data.please solve my problem.
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                                        A
                                        Alooo
                                        from Bengaluru, Karnataka
                                        Apr 11, 2017
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                                        Address: Udupi, Karnataka, 576105
                                        Website: Reliance jio

                                        I have recharged Rs 91 on my jio no. using my vijaya bank app. Amount has been deducted from my bank Account to my no.. But I have not yet received the net pack, No one picks the call at the reliance jio customer care no. Kindly refund the amount or provide the net pack.

                                        Note:
                                        (1) Recharge has been done today itself.[protected]
                                        (2) Said Internet pack details available on the internet.
                                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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