Reliance Jio Infocomm Complaints & Reviews

I have recharged Rs 91 on my jio no. using my vijaya bank app. Amount has been deducted from my bank Account to my no.. But I have not yet received the net pack, No one picks the call at the reliance jio customer care no. Kindly refund the amount or provide the net pack.

Note:
(1) Recharge has been done today itself.[protected]
(2) Said Internet pack details available on the internet.

I paid Rs. 402/- for my gio 4G phone No.[protected] for recharge and activation through my SBI card on 9-4-2017. But it could not activate yet. take action as early as possible. what is the reason for not activating my account. I think you said it should be ignored if the complaint is short.
kindly resolve my problem as soon as you can

Hi,

I have recharged my Jio Number number with 499 by login into JIO and choosen the payment option as JioMoney and paid the remaing balance via Card on 6th Apr, 2017. Still my JIO account is not recharged with 499. I have raised a complaint with JIO cc, no use. I tried to contact JioMoney Customer care, they never attend the call.

Regards,
Balu.

I had recharged my jio no. through MyJio app using paytm option. I am prime member so I recharged for 303/- but yet now didn't received that amount on my jio no. [protected]. 303 /- has been paid to BILLDESKutil but my jio no. didn't got any recharge. so please solve this problem
transaction ID:: [protected]
transaction time:: Apr 09, 18:47
Wallet txn ID:: [protected]

Iam unable to make call what is the reason my jio is not allowed to make a call...Iam unable to make call what is the reason my jio is not allowed to make a call...recharged 303 on
Apr 8th
Iam unable to make call what is the reason my jio is not allowed to make a call...Iam unable to make call what is the reason my jio is not allowed to make a call...Iam unable to make call what is the reason my jio is not allowed to make a call...Iam unable to make call what is the reason my jio is not allowed to make a call...

On 9th April @ 12:24 PM, I did a recharge of Rs.253 using My jio app with Transaction ID :[protected], but this recharge failed & My amount got deducted from My bank account, They said that I'll receive my refund in 2 days but I didn't receive My refund yet!

I tried contacting them but they provide pathetic service to their customers, they don't reply at all!

My jio no [protected] paytm recharge succesfull but jio transaction history is 0 amount on 5:33pm, 7th april 2017. so please solve my problem "BILLDESKutil Order #IPT[protected], Paytm Cash Txn ID [protected],[protected]:33:30 PM" so please return my money to my paytm account. Thanks

I have recharged my Jio number with amount Rs. 303 on 7th April 2017 at time 22:15:47. The transaction ID is:[protected]. The amount got deducted and it is showing as success. But my number is still not converted to Summer Surprise offer. I have checked it on 8th April Morning and raised a complaint with Jio Customer care Request ID is: SR000007YKHN at 08:28 AM. I have explained everything to the executive who answered the call. But the ticket has been closed without any resolution. When I called Jio care for update on the ticket they said the ticket has been closed saying "Recharge is successful". I told them that I have not received the recharge benefits to my mobile number. They have opened another ticket with the number: SR0000080YFJ. This is regarding: My Jio number is not converted to Summer Surprise offer though I have done a recharge of 303 on 7th April 2017 using Jio Money.
Today in the afternoon I have call JIO care for status update, the executive said that the teams are closing the ticket with same resolution stating the recharge is successful, he promised to escalate this issue to his next level or his higher authorities and arrange a call back to me by end of the day.
Today in the evening at 5.21 PM I have received a message to my mobile stating that Jio Prime Benefits has been applied to my Jio number. The service request SR0000080YFJ is being closed. I do not understand if my Jio number is already in Prime Membership plan. I did recharge of 99 last month only. How come they have credited the my account with Prime Benifits again.
Immediately I called up Jio care and Kubendren has answered the call. Without even asking what is the issue, he started asking me to call Jio Money care. I tried to explain the issue to him, he is not in a state to listen to me. I asked him to transfer the call to his Manager or the supervisor but he denied it saying that they do not have anyone. Later he said he will check and came back after a minute and asked what is the issue. I have to explain him the issue again from first. Then he said to wait.

If anyone responsibe official of Jio is present here, please take care of this.
My JIO Number is: [protected].

On the 31 march I am adding my money from my Canara bank account to jio money wallet for the recharge of 303₹ but at the time of OTP I put the OTP then it processing and that time error found my money from bank account was deducted and not added to jio money wallet I m trying to call jio money care it's about half nd hour the call is on waiting nobody responding now 11 days gone I didn't get my refund I want my refund

I have recharged today on 11.04.2017 and my mobile number is [protected] for reliance jio summer plan for rupees 303 and recharge got failed but amount got deducted from my sbi account. Request you to refund the debited amount to my bank account. Below is the details of amount which got debited during recharge. Request you to resolve the issue at the earliest.

By debit card
Othpg[protected]payu-www.payu.in delhi

Hi Team,

I tried to contact the jio money care too many but they didn't giving me proper response. I have some money in my wallet. Whenever i go to forgot password option application ask DOB and other information i provide always correct but it shows wrong credential. At the time of purchasing sim i provide my aadhar card according to aadhar card my all detail is correct and authentic but still why it's showing error.

I contact so many to customer care number but they didn't pickup any call
Jio Number:-[protected]
Let me know for further information.

Regards
Ramdev Singh Rawat
[protected]
[protected]@gmail.com

I have recharged my jio sim with 402 rs ..actually at first it said that i should try to recharge it afterwards then i recharged jio afterwards ...but later a messaage came that i have been credited an extra 402 rs and a total of 804 rs was credited from my account ...so that's why i need a refund of 402 rs
My no - [protected]

I have recharged my JIO Number [protected] of Rs 303 from JIO Money on dated 07.04.2017 and amount of Rs 253 is deducted from my accounts (payment Ref id[protected] but my Number is still not recharged, and customer care no of JIO Money is not attending any call, i have tried a lot but still not picking up call.

JIO money Ref id[protected] dated 07.04.2017

Please remburse me my money or recharge my No.

Amit Jain
[protected]
[protected]
[protected]

I have a reliance 4G router with SIM card. I connect my devices - mobile and laptops to this router. I have been having problems since Friday - April 3, 2017. I stay in Agrini Apartment, Andalpuram, Madurai. The connection is very erratic and I am not even able to make voice calls using Jio number. When I complain they come and check the speed at some time and say it is ok and not do anything else. I even have records on my speedtest app where the upload speeds sometimes is as low as 0.09 MBps. Upload is the main problem. This makes is impossible to make video calls. Even voice calls sometimes. And sometimes even websites refuse to load. I have been using Jio since August without any problem and so paid for 12 months. And now I get this service. Is Reliance going back to their old ways? I require urgent solution

Dear Team,

I have taken jio sim ([protected]) on 2nd April in Bangalore. My alternative number is [protected]. Since it was not activated on 9th april also, I have raised a complaints on 9th April at 1:00 PM, which they said will be resolved in 48 hours.
Today again I called jio customer care, to the surprise they have closed my complaint by mentioning my number is switched off and the jio sim is not activated till date.

Trying to escalate this matter to the highest level for the poor service of jio, so that the jio will be activated within shortest possible time.

Regards,
Khem Raj Pandey
[protected]
[protected]

I have been recharging twice of amount 303 twice and it got failed both the time. And they notified that it the amount will be refunded tn 2 working days. The amount of 303 + 303 has not been refunded yet. And the costumer care is not answering the call..
They are just posting the reply that they will work on our issue in 2 working days. But still there no any answer...

Hi,

I had recharged my Reliance Jio Number (available on request) on March 29th via the Jio website, after clicking on one of the numerous messages they sent on a daily basis.

In the payment option, I opted to pay via Paytm. Here are all the transactioIDs listed below:

Billdesk TransactionID: IPT[protected]
Paytm transactionID: [protected]

I paid Rs. 402/- (Rs. 99 for prime membership + Rs. 303 for monthly recharge)

However, the recharge has not bee done on my account. Yesterday (April 10th, 2017), I spent over 45 minutes on the phone with Jio customer service, and also dropped an email to their appellate authority, but could' t get a resolution.

I trusted Reliance Jio with my money, but they just don't care.

I have made my transaction of rs303 on 7 th of this month. Recharge was not successful but money was deducted from my account. They said like with in 48 hours ur money will be credited back. Its been 4 days now but no response from them and even their customer service is not responsive. So kindly help me to get my money back. Its very worst of its kind from reliance

Dear sir,
I am jio customer having mobile no.[protected] from April 2016. The voice call services of the above mobile no. Are not working from 01/03/2017 & Very Networking Problem, while internet is working normally till today. I have taken jio prime membership and subscribed for jio mrp 303 plan on 05/04/2017 .And 2 Time Of Complained But Your Company Not Response And Your result Is Very Poor After Jio Prime & 303 Recharge .So I Request To You Pls My Solve The Networking Problem. Other Wise We Have Take A Legal Action And My Personal no, Is [protected].
Thanking you.
Saurabh Singla
[protected]

Hello sir mene jio app se recharge kiya to failed huwa par bank mese rupees.kat gaya mera balance refund nahi huwa please help me