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Reliance Jio Infocomm Complaints & Reviews

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Updated: Dec 14, 2025
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Reliance Jio Infocomm reviews & complaints page 278

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G
GAURAV THAKRE
from Mumbai, Maharashtra
Apr 10, 2017
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Website: www.jiomoney.com

I have been recharging twice of amount 303 twice and it got failed both the time. And they notified that it the amount will be refunded tn 2 working days. The amount of 303 + 303 has not been refunded yet. And the costumer care is not answering the call..
They are just posting the reply that they will work on our issue in 2 working days. But still there no any answer...
Apr 30, 2017
Sreerenu's response Jio money to my bank account not credit by my bhalence transaction id:[protected]
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i have face same issue i try to communicate with JIO by mail, massage and call also but they never responding.
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I am not get my refund after 4 days and i try to communicate with JIO by mail, massage and call also but they never responding.
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My prblm is also same. 7 th april 253 SBI card se deduct hua. Jiomoney successful dikha raha hai but us nmbr par rchrg nhi gaya. Mene 10 bar se jada phn kiya customer care me, mail kiya jiocare, jiomoney-care and appellate me par 9 din ho gaya, refund abhi tak nhi mila.
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Jio Money — Amount not credit my Jio money to bank account

My Jio money app to my bank account not credit by my bhalence
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    A
    Abhilash Lp
    from Asansol, West Bengal
    Apr 10, 2017
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    Address: Khordha, Odisha, 751020
    Website: www.jio.com

    I did a recharge from Jio money app ([protected]) for a number, amounting Rs 253 but the recharge didn't happen but I got message from my bank that the amount has been deducted. The reacharge was done at 9.40 am. Now in the app the transaction details are not coming, but the other transaction are coming. I have the bank details in the message through which money was deducted. In the customer care they are not helping. Kindly look into this matter soon. I want my money back. I have proof.
    Apr 10, 2017
    Complaint marked as Resolved 
    Fake people calls
    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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      M
      Mohit Gupta8
      from Bengaluru, Karnataka
      Apr 10, 2017
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      Address: 171001

      I have recharged my Reliance Jio Number [protected] with Rs. 303 Summer Surprise Offer on 7th April 2017 (Reference Number : BR0000453O10). Despite of successful payment, the recharge has still not been done. Kindly help me fix the issue.
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        N
        NAGESHMAHAJAN
        from Mumbai, Maharashtra
        Apr 10, 2017
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        Address: Thane, Maharashtra, 400615
        Website: jio.com

        Dear sir,
        I am jio customer having mobile no.[protected] from january 2017. The voice call services of the above mobile no. Are not working from 01/04/2017, while internet is working normally till today. I have taken jio prime membership and subscribed forjio mrp 303 plan on 07/04/2017 (Transaction id ihdf[protected]). You are therefore requested to restore voice call services to mobile no.[protected] immediately.
        Thanking you.
        N. T. Mahajan
        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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          H
          heyraj
          from Gonda, Uttar Pradesh
          Apr 10, 2017
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          Transaction failed.Payment deducted from bank account

          Website: www.jiomoney.com

          Hello, i have done 3 recharge on 7 april and 8 april . Recharge was done by my icici debit card last 4 digit 0055 by jio money. All 3 transaction goes failed and all 3 recharge money got debited from my account. So please refund my all 3 transaction money.
          I am writing details of 3 transaction here from jio money app.

          [protected]-----
          1. Title : www.jio.com
          Type : In-shop payment
          Transaction...
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          S
          Santosh Dhakar
          from Darbhanga, Bihar
          Apr 10, 2017
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          Address: Kota, Rajasthan, 324002
          Website: paytm. com

          Sir
          I recharged by Paytm to my another jio number [protected] for rs. 99 and 303,

          Above amount has been deducted from my debit card but they did not charged and no message received to me.
          I contacted jio customer care they inform your above amount did not received by Paytm.
          Please take matter
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            B
            bbera1995
            from Kolkata, West Bengal
            Apr 10, 2017
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            Address: Kolkata, West Bengal, 700014
            Website: jiomoney

            I tried to recharge rs.303 from my jio money wallet no [protected]. But the transaction was failed. After sometime the transaction status showing success. Neither my no recharged nor my balance refunded. Please solve this problem and refund my balance. The transaction id was[protected]. I have called several times to the customer care but they didn't received.
            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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              B
              bruceankur
              from Himatnagar, Gujarat
              Apr 10, 2017
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              Address: 380009

              I have done recharge of 303 with paytm because of some network issue recharge got failed. But money got deducted from my paytm wallet.

              I contacted paytm they siad like, they got success from billdeskutil that is why they have deducted. Request you to kindly check the problem. Billdeskutil order is #ipt[protected]

              Paytm is saying like, check with billdeskutil if the transaction got failed please send the consent mail regeding the transaction failure. I will send that mail to paytm they will revert the amount in my wallet.

              Thanks,
              Ankur
              Reliance Jio Infocomm customer support has been notified about the posted complaint.
              View replies
              I recharged my Jio number on 20th July 2018 through netbanking. Money got deducted from the account but recharge was not successful.IHave taken screenshot of the status of my recharge.. please fix this issue.

              Money deducted but recharge didn't happen - Comment #3162590 - Image #0
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                P
                praneeth christopher
                from Bengaluru, Karnataka
                Apr 10, 2017
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                Address: Bangalore, Karnataka

                Hi
                I have done a recharge of rs 303 twice to reliance jio.
                One through paytm and the other through the jio money. The amount is deducted but the payment is not done. When can i expect the money back.
                Through paytm
                Date : apr 6, 2017, num : [protected]
                Transaction id : #ipt[protected]
                Through jiomoney
                Date : apr 7, 2017

                Please get to the customer care of jio.
                I am unable to speak to the customer care representative of both paytm and jio.
                Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                  P
                  Pradeep Igatpurikar
                  from Bhubaneshwar, Odisha
                  Apr 10, 2017
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                  Address: 400701
                  Website: www.jio.com

                  I had made the recharge of rs.303/- on 06/04/2017 through net banking o[censored]co bank. My account was immediately debited with the amount for which i had received the message from uco bank and i also confirmed the same by viewing my account.
                  However, the receipt of jio was not generated confirming the receipt of payment made by me. Since the company is in the process of withdrawing the summer surprise offer, if my payment is not confirmed, then i will be loser of the benefits despite making the payment much in advance.
                  Ibp bill desk no.:[protected]. The payment was made by me for recharging my mobile no. [protected].
                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                    S
                    sourav swain
                    from Jayamkondacholapuram, Tamil Nadu
                    Apr 10, 2017
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                    Address: 600119
                    Website: jio telecomm

                    Sir i tried to recharge through jio money but two times transactions failed.rs 609 has been deducted and last time i tried thorugh paytm so it is successful.
                    Now i want my 609 back in my bank account.
                    No customer helpline is working, neither mail assistance is there
                    Please help me in this situation.
                    I want my money back
                    My transaction id for the 2nd one is also not showing. You can check in my jio no. [protected] attached with wallet .
                    +1 photos
                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                      D
                      dc15
                      Apr 10, 2017
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                      Address: Pune, Maharashtra, 413102

                      My JIO phone network not working. I had already recharged 99+303 .but my jio not working .so please check & conform. The mobile no is [protected].
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                        N
                        Neha Gehlot
                        from Lucknow, Uttar Pradesh
                        Apr 10, 2017
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                        Address: Jaipur, Rajasthan, 302020
                        Website: paytm

                        My jio recharge is under process from 7 of april to till date. via paytm i recharge my contact no. but recharge is not successful till date on paytm message from jio is show that your recharge is under process
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                        My recharge is still pending but the amount has been deducted...

                        Recharge is still awaited and balance has been cut from the account - Comment #3823360 - Image #0
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                          Govind Gariya
                          from Bengaluru, Karnataka
                          Apr 10, 2017
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                          Address: Dehradun, Uttarakhand, 248010
                          Website: all website

                          Sir,
                          my number is [protected]. i have problem (signal / call drop / poor internet surfing ) from 31 of march at my home area (lan no 03 house no 09 guru vihar Nehru garm near ring road Dehradun)
                          sir i complained this problem to you by my mobile no but no response from your side. this is very bad for your network. many of our friends facing same problem. so pl rectify my network problem .

                          govind singh gariya
                          mobile no [protected]
                          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                            A
                            amar4010
                            from Kanpur, Uttar Pradesh
                            Apr 10, 2017
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                            Address: Hisar, Haryana

                            I have recharged my mobile no ([protected]) with rs 303. but it shows payment unsuccessful and money deducted from my bank account.Neither the recharge done nor i got my money refunded.transaction id on POS RPSL at RPSL txn# IU[protected].rs 253 deducted from my account.please refund my money back. Even it is not showing any failure recharge in history of wallet.wrost ever service from jio money wallet. I am sharing a screenshot of deducted money.please resolve my problem.
                            +1 photos
                            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                              A
                              Aditya Saraswati
                              from Mumbai, Maharashtra
                              Apr 10, 2017
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                              Hello..[protected]..This number is using by my sister Leena Jha and taken by submitted on the name of Kaushal Jha. currently she is using in BIHAR Manigachi area..Last three days she unable to access anything related to Jio..neither phone nor data..But the antenna is showing in network area..kinldy help her. Her alternate number is [protected].

                              Reagards
                              Aditya Anand Saraswati.
                              Mumbai.
                              Reliance Jio Infocomm customer support has been notified about the posted complaint.
                              View replies
                              Dear Aditya Saraswati,

                              Check whether phone has VOLTE facility which is help for Voice calls. If available enable / active the same for uninterrupted call service. If VOLTE facility is not available, just download the Jio Voice app for the same. After doing as above, your issue is not cleared yet just call to Jio Customer care better help. Customer care numbers are: 1977 /[protected].

                              ANGURAJ
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                                Kishor choudhari
                                from Pune, Maharashtra
                                Apr 10, 2017
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                                I am recharge rs303 from jio money app on DT 7 or 8 April .extra 303rupees deducted in my jio money account
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                                  S
                                  sam_wal
                                  from Lucknow, Uttar Pradesh
                                  Apr 10, 2017
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                                  My bank a/c has been debited by rs 253 on 7/04/2017 at 11:47pm for the merchant named jio money. But their was no money credited to my jio money wallet. Two days passed but no response from there side. Its totally disappointing. I also sent an email to them and they responded me that their customer executive will talk to me within two days.
                                  My jio wallet no. -[protected]
                                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                    raviprakash dhanuka
                                    from Mumbai, Maharashtra
                                    Apr 10, 2017
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                                    Address: 302013
                                    Website: Reliance jio money

                                    Dear sir my jiomoney wallet ragister with mobile no [protected] nd i m recharge of 99 on date but recharge faild so amount deducted from my account and recharge not done nd i also get confirmation from jio to get refund with in 7 days till i didn't get money back to my account

                                    I m also msg nd email to officially but they didn't any response
                                    +2 photos
                                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                      khambu001
                                      from Hazaribagh, Jharkhand
                                      Apr 10, 2017
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                                      Address: Deoghar, Jharkhand, 814112
                                      Website: www.jio.com

                                      Hello Reader,
                                      I got a recharge of 303 plan on my Jio Sim [protected] and [protected] on 7th of this month. The retailer confirmed that the recharge is done but I did not receive any confirmation regarding this neither via SMS nor via MyJio app. Please help me out and tell me how do I confirm whether my recharge is done or not. If the recharge is not done please help me to get back the refund for both the numbers. I would prefer the recharge more.
                                      Thank You.
                                      View replies
                                      Dear khambu001,

                                      Better you may ask resolution from JIO Customer care along with the Recharge transaction ID which can be obtained from the Retailer where you recharged your number. This would help you to get resolution against your complaint.

                                      ANGURAJ
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