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Reliance Jio Infocomm Complaints & Reviews

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Updated: Dec 14, 2025
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Reliance Jio Infocomm reviews & complaints page 279

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A
amar4010
from Kanpur, Uttar Pradesh
Apr 10, 2017
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Address: Hisar, Haryana

I have recharged my mobile no ([protected]) with rs 303. but it shows payment unsuccessful and money deducted from my bank account.Neither the recharge done nor i got my money refunded.transaction id on POS RPSL at RPSL txn# IU[protected].rs 253 deducted from my account.please refund my money back. Even it is not showing any failure recharge in history of wallet.wrost ever service from jio money wallet. I am sharing a screenshot of deducted money.please resolve my problem.
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    A
    Aditya Saraswati
    from Mumbai, Maharashtra
    Apr 10, 2017
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    Hello..[protected]..This number is using by my sister Leena Jha and taken by submitted on the name of Kaushal Jha. currently she is using in BIHAR Manigachi area..Last three days she unable to access anything related to Jio..neither phone nor data..But the antenna is showing in network area..kinldy help her. Her alternate number is [protected].

    Reagards
    Aditya Anand Saraswati.
    Mumbai.
    Reliance Jio Infocomm customer support has been notified about the posted complaint.
    Dear Aditya Saraswati,

    Check whether phone has VOLTE facility which is help for Voice calls. If available enable / active the same for uninterrupted call service. If VOLTE facility is not available, just download the Jio Voice app for the same. After doing as above, your issue is not cleared yet just call to Jio Customer care better help. Customer care numbers are: 1977 /[protected].

    ANGURAJ
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      K
      Kishor choudhari
      from Pune, Maharashtra
      Apr 10, 2017
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      I am recharge rs303 from jio money app on DT 7 or 8 April .extra 303rupees deducted in my jio money account
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        S
        sam_wal
        from Lucknow, Uttar Pradesh
        Apr 10, 2017
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        My bank a/c has been debited by rs 253 on 7/04/2017 at 11:47pm for the merchant named jio money. But their was no money credited to my jio money wallet. Two days passed but no response from there side. Its totally disappointing. I also sent an email to them and they responded me that their customer executive will talk to me within two days.
        My jio wallet no. -[protected]
        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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          R
          raviprakash dhanuka
          from Mumbai, Maharashtra
          Apr 10, 2017
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          Address: 302013
          Website: Reliance jio money

          Dear sir my jiomoney wallet ragister with mobile no [protected] nd i m recharge of 99 on date but recharge faild so amount deducted from my account and recharge not done nd i also get confirmation from jio to get refund with in 7 days till i didn't get money back to my account

          I m also msg nd email to officially but they didn't any response
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            K
            khambu001
            from Hazaribagh, Jharkhand
            Apr 10, 2017
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            Address: Deoghar, Jharkhand, 814112
            Website: www.jio.com

            Hello Reader,
            I got a recharge of 303 plan on my Jio Sim [protected] and [protected] on 7th of this month. The retailer confirmed that the recharge is done but I did not receive any confirmation regarding this neither via SMS nor via MyJio app. Please help me out and tell me how do I confirm whether my recharge is done or not. If the recharge is not done please help me to get back the refund for both the numbers. I would prefer the recharge more.
            Thank You.
            Dear khambu001,

            Better you may ask resolution from JIO Customer care along with the Recharge transaction ID which can be obtained from the Retailer where you recharged your number. This would help you to get resolution against your complaint.

            ANGURAJ
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              L
              LOKESH KUMAR JOGI
              from Karauli, Rajasthan
              Apr 10, 2017
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              Address: Karauli, Rajasthan, 322238

              Dear sir, I have made a Jio Three Hundred and Three Rupee (303) Prepaid recharge on[protected] by Debit card but Transaction not complete but my payment has been deducted please refund me instantly
              Apr 10, 2017
              Updated by LOKESH KUMAR JOGI
              i want to refund my amount instantly before 11 aprail because i have return made a bill transaction
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                G
                Gamha kumar kushwaha
                from Vallam, Tamil Nadu
                Apr 10, 2017
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                Resolved

                I recharged 536 Rs in three times so 253rs, 253rs, 30rs.recharge not succesfull.536rs deducted my bank account.I did not get refund
                Apr 10, 2017
                Complaint marked as Resolved 
                I did not get refund 536rs
                Apr 10, 2017
                Updated by Gamha kumar kushwaha
                I recharged 303 rupees.recharge not succesful.303Rs deducted from my bank account.I did not get refund.
                Apr 10, 2017
                Updated by Gamha kumar kushwaha
                I did not get refund 536rs
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                  B
                  barunparida
                  from Gidam, Chhattisgarh
                  Apr 9, 2017
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                  Address: Mumbai City, Maharashtra, 490001
                  Website: www.jio.com

                  I recharge my mob.no-0877xxxxxx5 for JIO Prime membership of Rs 99/-on 31/03/2017 through JIO Money app through which I get Rs 50 cashback voucher, which I have redeemed/applied for Rs 303/- recharge on 07/04/2017 at 23:12 hrs for" Summer Surprise Offer".Because of voucher applied now I have to pay Rs 253/- which is debited from my account and I also get a successful transaction message from JIO Money app Transaction ID[protected].But I didn't get any confirmation message for taking Rs303/- data plan in 24 hrs .So, I contact customer care where after long time they connected and register my complaint
                  of Request ID -SR000007Z0V8 but till now I am not getting any response from them which is quite disappointment.I want my successful recharge message or complete cashback with compensation.
                  If this not happens I have to complain in consumer forum because I have all screenshots, call recording with customer care executive and all other details.
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                    R
                    ravisingla18
                    from Varanasi, Uttar Pradesh
                    Apr 9, 2017
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                    I recharge by jiomoney app of rs 303 by help of coupon I pay 253 but in history recharge does not see and from account balance deduced do something.I recharge on 9 april 7:46 by SBI debit card recharge number [protected].And when I see in my jio account here no recharge has to be done so I requested you to solve this problems and clear my doubts fastly as well as possible.
                    Account number [protected]
                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                      A
                      adityaghoshmsdhoni95
                      from Kolkata, West Bengal
                      Apr 9, 2017
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                      Address: Kolkata, West Bengal, 721426
                      Website: jio.com

                      My jio no is [protected]... I have recharged 99 & 303.. now when I m calling to any number. Then told that you have insufficient balance... And not connect to internet.. now I don't understand what I do... Now I am trying to connect to customer care but there is no response... Please solve this problem...
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                        S
                        sswain975
                        Apr 9, 2017
                        Resolved
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                        Address: Cuttack, Odisha, 753009
                        Website: www.jio.com

                        I Recharge my Jio no.-[protected] of 402₹ on 7th April 2017 at 19:25 pm using myjio app through paytm.
                        BILLDESKutil Order -#IPT[protected]
                        Wallet Order Id-[protected]
                        Recharge not confirmed yet. Please refund my money to paytm wallet or Bank account.
                        Email [protected]@gmail.com
                        Mobile no.-[protected]
                        +1 photos
                        Apr 9, 2017
                        Complaint marked as Resolved 
                        I contacted Paytm. They told me that your transaction was successful. But my jio no. Was not recharged. I want my refund.
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                          Z
                          zufi ali
                          from Hyderabad, Telangana
                          Apr 9, 2017
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                          Address: Rangareddy, Andhra Pradesh, 500086
                          Website: Paytm

                          I've enrolled my 3 jio no's into jio prime and paid 303 through paytm but the problem is that I have credited extra 402 rs so I want a refund of my 402 rs
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                            R
                            rich18
                            Apr 9, 2017
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                            Address: New Delhi, Delhi, 110041
                            Website: jio and paytm

                            Respected sir/mam,
                            SUNITA BHARDWAJ owing jio no. [protected], has done the recharge of rs.303 with 30% offer(Rs 283.56) is deducted from PAYTM, which has taken time of 2 days . Beacause of which, i have to do the recharge urgently on the very next day of rs 402 from my jio app for prime.
                            The total amount has been deducted from my account for both the recharges, you may see the attached pictures.
                            its my humble request, from your team to please help me out in this case and cancel the transaction of rs.303 return the money back and please make access of recharge of rs402 as prime for my number.
                            i am running with the shortage of money, please help me out, i request you, please.
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                              U
                              uks3003
                              from Aligarh, Uttar Pradesh
                              Apr 9, 2017
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                              Address: Kushinagar, Uttar Pradesh, 274304
                              Website: www.jio.com

                              I have recharged my jio number with Rs 303 from paytm on 7th Apr 2017, the payable amount of Rs 303 got deducted from my account but the transaction did not complete and showed pending message on order details.It has been three days since the transaction is in process and no further proceedings has been done.I want to cancel my order since the desired benefits of the recharge could not be availed now. my Order No is [protected] on paytm
                              +1 photos
                              Reliance Jio Infocomm customer support has been notified about the posted complaint.
                              I was doing a recharge of 99 . The recharge was not successful but the amout of rs 99+99 is debitted from bank account. When i get bavk my money of rs 198 .As they are not responding anything
                              As i have recharged my number with 99 for jio prime but i haven't got a confirmation message so i tried to call the customer servie 1000 times but they didnot take my call... so i believe that this is the inconvenience shown towards customer by the reliance jio team...
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                                B
                                Birender Mahara
                                from Meerut, Uttar Pradesh
                                Apr 9, 2017
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                                Address: Agra, Uttar Pradesh, 282001

                                I obtained ups code iw836543 for my mobile number on with validity till 21/04/2017 for my phone number [protected].
                                I submitted the porting request at fathebad road jio outlet tomr avneesh(ph: [protected], [protected]) and paid rs 402 on 06 april 2017 with the following details:
                                orn no:no000021viow
                                caf no: uwh020qyq4
                                iccid[protected]
                                imsi [protected]
                                msisdn [protected]
                                on 07 april i got a message from jg-jionet that the portability request could not be fulfilled due to mismatch in upc code.
                                When i visited the fathebad road jio outlet on 07 april with this message they clearly said that they cannot do any help for me but can issue me another porting request if i am ready to pay rs 402 again.
                                Then i contacted the jio executive mr vibhakar on [protected].He told me that he cannot do any help in this regard as the port code was incorrectly entered by the fathebad road jio centre.
                                Please work out the protability for my number as i have already paid the amount rs 402 for the proting.
                                Birender singh mahara
                                ph:[protected], [protected]
                                Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                Sir I am facing jio network problem very much, my jio number is [protected]. Any call not connected and customer care call not connected. And net problem also.
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                                  R
                                  rajat2303
                                  from Bengaluru, Karnataka
                                  Apr 9, 2017
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                                  Today morning i got a message on my jio number ([protected]) regarding jio summer surprise offer and i followed the link given in the message which took me to jio site . I continued and made payment using my debit card but as soon as i made payment the page reloaded and took me to the very first page i opennd through message. i waited for 20 minutes for some confirmation and also checked my jio app which showed no transaction history.i also called jio customer service several times but no responce was there.
                                  I thought the recharge was failed as my jio app was not showing me enrolled to summer offer so i recharged again and i got confirmation. but when i rechecked my recharge transaction i was shown that two recharges happened.
                                  I again called your customer care but nobody responded.
                                  There i want either of my recharges to be returned to my account.
                                  first refrence number is BR00004GRF2V
                                  second reference number is BR00004GWX9Q
                                  therefor i wish my money to be returned to my account as soon as possible.
                                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                    Sawanmaurya92
                                    from Kanpur, Uttar Pradesh
                                    Apr 9, 2017
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                                    Address: Lucknow, Uttar Pradesh, 226020
                                    Website: Jiomoney.com

                                    I transfered money from my sbi account to jio money app ₹2020, but failed in jio money app and amount has been deducted from my account, but jio app is not showing history of transaction failure, around 48 hours has been over but amount has not been yet refunded, kindly resolve the issue asap..my jio number is [protected], amount is deducted as on 07/04/2017, which has not yet been refunded...
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                                      Yash22
                                      from Aligarh, Uttar Pradesh
                                      Apr 9, 2017
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                                      Address: Aligarh, Uttar Pradesh, 202001
                                      Website: Jio

                                      Dear my jio number is [protected] i rechage my jio number by online amont of rs 303 deducted frm my account but recharge not done .order id is 88955799.pls help my my e mail id is yash.[protected]@gmail.com.pls help me get it rechage or help me credit the amount in my bank account asap.i will be highly thankful to u pls help me bcoz the offer is for limited period
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                                        Mr S.k sachdeva
                                        from Delhi, Delhi
                                        Apr 9, 2017
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                                        Address: Faridabad, Haryana, 121001
                                        Website: www.jio.com

                                        When I add a money in a wallet via internet banking all process are complete and last time transaction failed amount will deducted by account and customer care can't be help me some body cut my call and again the call customer care they don't respond me
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