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Reliance Jio Infocomm Complaints & Reviews

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Updated: Dec 14, 2025
Complaints 6615
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Bad 😕 It seems that Reliance Jio Infocomm has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Reliance Jio Infocomm reviews & complaints page 281

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A
Anishajain51
from Dehra Dun, Uttarakhand
Apr 8, 2017
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Address: Dehradun, Uttarakhand, 248001
Website: Paytm

I recharged my Jio no [protected] yesterday by paytm.
Order no [protected]
Till the that time it is appears that operated confirmation is pending .
It is not resolved.
Please resolve it as soon as possible.
Please send a request to operated to confirm my recharge
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    S
    sagar bharodiya
    from Vapi, Gujarat
    Apr 8, 2017
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    Address: Surat, Gujarat, 395004

    I have recently done recharge of 303 from jio money but the transaction was failed due to unkown error and my money is debited from my bank and my offer is not activated so plz please make transaction successfull an do the recharge of ₹ 303 as fast as possible I have also send the deducted money screenshot so plz do as fast as possible, plz check transaction details of given below jio number
    My jio no-[protected]
    +1 photos
    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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      A
      [email protected]
      from Asansol, West Bengal
      Apr 8, 2017
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      Address: Uttar Dinajpur, West Bengal, 733134
      Website: www.jio.com

      I have recharged successfully 303 with transaction id BR000045SEOJ on my jio number [protected] on 7 April at 10:01 pm. But did not get any confirmation sms. Even I can not find the recharge information in my jio app (Recharge History option) . It shows about my previous recharge of 99.
      +1 photos
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        V
        VISHAL FAMILY STORE , AMINABAD LUCKNOW
        from Lucknow, Uttar Pradesh
        Apr 8, 2017
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        Address: Lucknow, Uttar Pradesh, 226018
        Website: [email protected]

        My jio postpaid number is [protected], [protected]. My phone has lost on the way. So please, deactive my sim card.

        Thanks.
        Gaurav pandey
        [protected]
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          P
          panchali mondal halder
          from Kolkata, West Bengal
          Apr 8, 2017
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          Address: Mumbai City, Maharashtra
          Website: www.jio.com

          Respected sir i am supriya mondal my number is jio [protected]. I am a jio prime member. I recharged my nmber 303 plan on 7th april. Recharge is successful but not get any conformation messege. So i dont understand is my recharge successful? Please help me sir.
          +2 photos
          Apr 09, 2017
          Updated by panchali mondal halder           Sir my friends name is subrata mondal.his jio number is [protected] and also a prime member.he is recharge 303 plan via jio money applied 50 cashback voucher.so he is paid 253 rupees.recharge is successfull.recharge date is 7th april 2017 at 16:03:25pm.he is not get any conformation messege from jio.his payment transaction id is[protected].please help him sir.
          Apr 09, 2017
          Updated by panchali mondal halder           I am supriya mondal my friend name is subrata mondal.his jio number is [protected].he is prime member and he recharge 303 plan on 7th april at 16:03:25pm.recharge is successful.transaction id is[protected].he is not get any conformation messege from jio.please help him sir.he is very tense.
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            P
            pratikpatel1988
            from Surat, Gujarat
            Apr 8, 2017
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            Address: 395009

            I booked ticket on 11&12 march 2017 from JIO Money twice and none of time I got my 100 + 100 cashback. I booked as per their T&C so if you think that some mistake made by me then no chance because it was showing cashback amount at the time of booking.
            I have mail 2-3 times to customer support mail: [protected]@jiomoney.com & Phone: [protected] but there is no response.
            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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              R
              Rjshubham
              from Dehra Dun, Uttarakhand
              Apr 8, 2017
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              Address: Agra, Uttar Pradesh, 282002

              I can purchase jio prime membership 402 rupey for jiomoney but my transition is complet but my recharge is not complet
              JioMoney transaction id[protected]
              My jio number is [protected]
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                K
                kamlesh@7038
                from Ranchi, Jharkhand
                Apr 8, 2017
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                Address: Bhilwara, Rajasthan

                Sir
                Maine 303 ka recharge jio money app se 7-4-2017 ko karwaya tha

                Jiska message mere mobile number [protected] par nhi aaya h

                Aur jio money app par success show kar rha h ye problem solve kijiye sir jiski photo bhi attach kar di h
                Plz help me immediately

                Transaction id[protected]
                Mobile number-[protected]
                Time and date - 07 apr 2017 19:35:31
                +2 photos
                Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                  M
                  matun
                  from Dimapur, Assam
                  Apr 8, 2017
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                  Address: East Singhbhum, Jharkhand, 831009

                  My no is [protected], I purchased this on 3 of April 2017. By paying 99 and 303 from that day to till now I am not satisfied with the service. I called so many time to customer care no but they didn't response. As jio promise for 1 GB daily data but only 200 or 300 mb I used it says ur limit exceeds. Poor network signal at my area. No net no voice call is possible from my area. Call drop. So many issues with jio. Either they ressolve my issues or return my money
                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                    M
                    monukkk
                    from New Delhi, Delhi
                    Apr 8, 2017
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                    Address: New Delhi, Delhi, 110020
                    Website: jio.vom

                    Recharge pending for my jio number -[protected], but balance deducted in my account (SBI)-REMARKS---IGABCFIFC9
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                      A
                      atan
                      from Delhi, Delhi
                      Apr 8, 2017
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                      I have done my Jio recharge of a bundle pack of 402 for Jio prime membership and Jio summer offer on 8/4/17 at9:56 a.m from my paytm wallet but I have not received any balance & offer in my Jio no [protected], billdeskutil order :#IPT[protected] Wallet transaction ID : [protected], please return my money in my paytm wallet as soon as possible . I shall have thankfully u for this.
                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                        I
                        iamdk
                        from Ahmedabad, Gujarat
                        Apr 8, 2017
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                        Resolved

                        Address: Panchmahal, Gujarat, 389320
                        Website: paytm.com

                        Respected sir/madam,

                        This complaint w. r. t jio summer surprise offer recharge of rs 303-/- for my order number:[protected]) where i have done the transaction yesterday on 06-april-2017 at 9:46 pm through paytm App. the transaction status says that "payment of rs. 303 received by paytm & your transaction is successful for jio number [protected] with order id [protected] and it is due with jio operator for confirmation.
                        The status (waiting for operator confirmation) is still the same as of today (08-april- 2017) from past more than 40 hrs.
                        I expect the transaction to be successful and i must get the benefit of the offer from effective date 06 april 2017.

                        Thanks & regards
                        Dhaval Solanki
                        +1 photos
                        Apr 8, 2017
                        Complaint marked as Resolved 
                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                          P
                          Pratiksha Chougale
                          from Morjim, Goa
                          Apr 8, 2017
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                          I recharged my friend's Jio no. with the Jio summer offer of Rs. 100 by myjioapp. My friend didn't get any message of confirmation from the operator and the amount is also deducted from my account .It has been 8 hours to recharge
                          Transaction Id-the recharged didn't got any message about the recharge is being done and the money has been already reducted from his account.. plzz help
                          [protected]-----
                          Prepaid Recharge
                          [protected]-----
                          Txn Id:[protected]
                          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                            K
                            Kailash katariya
                            from Patna, Bihar
                            Apr 8, 2017
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                            Address: Sikar, Rajasthan
                            Website: Www.jio. Com

                            Submit a Complaint
                            I have done wrong recharge done through debit card jio Trans I'd[protected]
                            Through jio app
                            I want to jio number it's recharge done
                            What I refund my money
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                              M
                              mayu@3334
                              from Pune, Maharashtra
                              Apr 8, 2017
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                              Address: Parbhani, Maharashtra, 431401

                              My mobile number [protected] yesterday reacharge 10 tonight not sucessful. And not send massege. And then shop keeper said recharge is sucessful and pay money. I will pay money. But my 303 recharge not sucessfully recharge. I trying to calling customer care. He is says recharge is not in ur number sucessfully. But shopkeepar said ur recharge is done. So what i do?
                              Reliance Jio Infocomm customer support has been notified about the posted complaint.
                              Apr 08, 2017
                              Updated by mayu@3334                               This is transection id number

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                                V
                                vishakha Asundkar
                                from Pune, Maharashtra
                                Apr 8, 2017
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                                Address: Pune, Maharashtra, 411028

                                SIr, i had tried to recharge for 303 from one account 2 times my money got debited from my account and recharge failed and so i again tried from another jio account same problem occurred. Jio money customer service is not responding my cal and also nor any msges. can i know asap when my deducted amount is going to get refunded.
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                                  A
                                  Aaron B' D'Souza
                                  from Valpoy, Goa
                                  Apr 8, 2017
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                                  Resolved

                                  Address: Mumbai City, Maharashtra, 403507
                                  Website: www.jio.com

                                  I am a Jio Prime member and recently I did a recharge of 499 to avail the summer surprise offer. But I haven't received any confirmation message of my Recharge yet. Also my Jio App is not showing any record of this recharge. I have tried calling Jio customer care but it's says it's busy. Please help me to get my recharge or at least refund my money back.
                                  Apr 27, 2017
                                  Complaint marked as Resolved 
                                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                  View replies
                                  I am a Jio Prime member and recently I did a recharge of 399. But I haven't received any confirmation message of my Recharge yet. Also my Jio App is not showing any record of this recharge. I have tried calling Jio customer care but it's says it's busy. Please help me to get my recharge or at least refund my money back.
                                  My transaction id is- BV00000NVF7G
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                                    S
                                    saheb007
                                    from Hyderabad, Telangana
                                    Apr 8, 2017
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                                    Address: Hyderabad, Andhra Pradesh, 501504
                                    Website: google

                                    My rechage has failed but my amount was cut of ATM . My Jio no [protected] . Transaction ID BR0000472WK1. I request to you refund my Amount 402.
                                    +1 photos
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                                      K
                                      Khush Nawa
                                      from Allahabad, Uttar Pradesh
                                      Apr 8, 2017
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                                      Address: Lucknow, Uttar Pradesh

                                      I have recharged for 400 to get summer surprise offer but I don't get any message so how will I confirm that my recharge is done for summer surprise offer.. I didn't get any msg for the confirmation to get summer surprise offer.
                                      +1 photos
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                                        Vijay Kumbhani
                                        from Surat, Gujarat
                                        Apr 8, 2017
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                                        Address: Ranga Reddy, Andhra Pradesh, 500049

                                        Hi,

                                        I have submitted complaint to reliance jio customer at 25 March 2017.

                                        They said, Our executive will call you within 2 days.

                                        Complaint ID: SR000007JU36

                                        Today 14 days completed.

                                        I hope, Jio will instructed on this complaint.

                                        I have non volte phone, My Phone calling mechanism will not work without internet.

                                        Jio internet is worst.

                                        Sometime, Jio internet better than 2G.
                                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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