Reliance Jio Infocomm Complaints & Reviews

I recharged 536 Rs in three times so 253rs, 253rs, 30rs.recharge not succesfull.536rs deducted my bank account.I did not get refund

I recharge my mob.no-0877xxxxxx5 for JIO Prime membership of Rs 99/-on 31/03/2017 through JIO Money app through which I get Rs 50 cashback voucher, which I have redeemed/applied for Rs 303/- recharge on 07/04/2017 at 23:12 hrs for" Summer Surprise Offer".Because of voucher applied now I have to pay Rs 253/- which is debited from my account and I also get a successful transaction message from JIO Money app Transaction ID[protected].But I didn't get any confirmation message for taking Rs303/- data plan in 24 hrs .So, I contact customer care where after long time they connected and register my complaint
of Request ID -SR000007Z0V8 but till now I am not getting any response from them which is quite disappointment.I want my successful recharge message or complete cashback with compensation.
If this not happens I have to complain in consumer forum because I have all screenshots, call recording with customer care executive and all other details.

I recharge by jiomoney app of rs 303 by help of coupon I pay 253 but in history recharge does not see and from account balance deduced do something.I recharge on 9 april 7:46 by SBI debit card recharge number [protected].And when I see in my jio account here no recharge has to be done so I requested you to solve this problems and clear my doubts fastly as well as possible.
Account number [protected]

My jio no is [protected]... I have recharged 99 & 303.. now when I m calling to any number. Then told that you have insufficient balance... And not connect to internet.. now I don't understand what I do... Now I am trying to connect to customer care but there is no response... Please solve this problem...

I Recharge my Jio no.-[protected] of 402₹ on 7th April 2017 at 19:25 pm using myjio app through paytm.
BILLDESKutil Order -#IPT[protected]
Wallet Order Id-[protected]
Recharge not confirmed yet. Please refund my money to paytm wallet or Bank account.
Email [protected]@gmail.com
Mobile no.-[protected]

I've enrolled my 3 jio no's into jio prime and paid 303 through paytm but the problem is that I have credited extra 402 rs so I want a refund of my 402 rs

Respected sir/mam,
SUNITA BHARDWAJ owing jio no. [protected], has done the recharge of rs.303 with 30% offer(Rs 283.56) is deducted from PAYTM, which has taken time of 2 days . Beacause of which, i have to do the recharge urgently on the very next day of rs 402 from my jio app for prime.
The total amount has been deducted from my account for both the recharges, you may see the attached pictures.
its my humble request, from your team to please help me out in this case and cancel the transaction of rs.303 return the money back and please make access of recharge of rs402 as prime for my number.
i am running with the shortage of money, please help me out, i request you, please.

I have recharged my jio number with Rs 303 from paytm on 7th Apr 2017, the payable amount of Rs 303 got deducted from my account but the transaction did not complete and showed pending message on order details.It has been three days since the transaction is in process and no further proceedings has been done.I want to cancel my order since the desired benefits of the recharge could not be availed now. my Order No is [protected] on paytm

I obtained ups code iw836543 for my mobile number on with validity till 21/04/2017 for my phone number [protected].
I submitted the porting request at fathebad road jio outlet tomr avneesh(ph: [protected], [protected]) and paid rs 402 on 06 april 2017 with the following details:
orn no:no000021viow
caf no: uwh020qyq4
iccid[protected]
imsi [protected]
msisdn [protected]
on 07 april i got a message from jg-jionet that the portability request could not be fulfilled due to mismatch in upc code.
When i visited the fathebad road jio outlet on 07 april with this message they clearly said that they cannot do any help for me but can issue me another porting request if i am ready to pay rs 402 again.
Then i contacted the jio executive mr vibhakar on [protected].He told me that he cannot do any help in this regard as the port code was incorrectly entered by the fathebad road jio centre.
Please work out the protability for my number as i have already paid the amount rs 402 for the proting.
Birender singh mahara
ph:[protected], [protected]

Today morning i got a message on my jio number ([protected]) regarding jio summer surprise offer and i followed the link given in the message which took me to jio site . I continued and made payment using my debit card but as soon as i made payment the page reloaded and took me to the very first page i opennd through message. i waited for 20 minutes for some confirmation and also checked my jio app which showed no transaction history.i also called jio customer service several times but no responce was there.
I thought the recharge was failed as my jio app was not showing me enrolled to summer offer so i recharged again and i got confirmation. but when i rechecked my recharge transaction i was shown that two recharges happened.
I again called your customer care but nobody responded.
There i want either of my recharges to be returned to my account.
first refrence number is BR00004GRF2V
second reference number is BR00004GWX9Q
therefor i wish my money to be returned to my account as soon as possible.

I transfered money from my sbi account to jio money app ₹2020, but failed in jio money app and amount has been deducted from my account, but jio app is not showing history of transaction failure, around 48 hours has been over but amount has not been yet refunded, kindly resolve the issue asap..my jio number is [protected], amount is deducted as on 07/04/2017, which has not yet been refunded...

Dear my jio number is [protected] i rechage my jio number by online amont of rs 303 deducted frm my account but recharge not done .order id is 88955799.pls help my my e mail id is yash.[protected]@gmail.com.pls help me get it rechage or help me credit the amount in my bank account asap.i will be highly thankful to u pls help me bcoz the offer is for limited period

When I add a money in a wallet via internet banking all process are complete and last time transaction failed amount will deducted by account and customer care can't be help me some body cut my call and again the call customer care they don't respond me

Jio net at khargone is working as 2g speed or less if any below it inspite of 4g speed .too much buffering .in room no services means you have to come on road or at roof to use jio services. If you can't improve your services then I have to reject jio sim from my phone. My phone no. Is [protected]...

Hello,
I was recharging jio prime membership with 303 plan from myjio app. Transaction was failed but money was debited from my account and i cant get even any message it is so irresponsible and unprofessional I WANT REFUND or PRIME MEMBERSHIP with summer offer. please look into this.
Here is the Ref No:[protected]
Thank you

My jio no [protected] paytm recharge succesfull but jio processing in 40 hours so please solve my problem order no paytm[protected] so return my money this recharge successful in paytm app on 6 april 2017 but abi tk processing mai hai so pease help me my problem jio recharge issue this issue regarding solve my prblem my jio no [protected] please kindly recharg done. Thanks

I have done recharge on wrong number #[protected] through online payment using Net Banking Transactions Id- ISBI[protected]
Reference number :
BR00004G8B03
has been taken on
09/04/2017, 11:29:45.). I have contacted jio care to reverse it to my correct number [protected]. they are saying that they dont have options to reverse my recharge.but every other telcom provider will reverse except jio. Why isnt jio reversing the money?

Hi Dear Team,

There is no network after life time subscribed by recharging 99 rupees and 303 rupees recharged for summer offer in my JIO number i.e [protected] since 4 days.Even trying to contact customer care number i.e.[protected] no network on this customer contact number. I don't know what will i do. If the service is not properly provide to the customer then just abolished or removed the service.I am totally irritated .So at last i decide to complaint in websites.
If my problem is not solved within 24 hours then i am not using this jio number and even whatever the contacts i have those are using jio numbers inform to them that the service of jio is not good even the network problem is happened frequently . So there is no need to use this jio number.Just use another network...

Warms
Sudhansu
[protected]

My no-[protected] se kahe bat nahe ho raha hai. Tha rechag bhi nahe ho raha hi.
Pl. Tik kare.

I have reacharged my jio number on April 7th at 10:55 PM for ₹402 using myjio app using Paytm wallet, but the recharge didn't go through and my Paytm wallet has been deducted for the same
While enquiring Paytm care they are telling that the amount has been claimed by the client
Billdesktutil id : IPT[protected]