Claimed

Reliance Jio Infocomm Complaints & Reviews

1
Updated: Dec 14, 2025
Complaints 6621
Resolved
369
Unresolved
6252
Contacts

File a complaint to Reliance Jio Infocomm

Having problems with Reliance Jio Infocomm?

File a complaint and get it resolved by Reliance Jio Infocomm customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Reliance Jio Infocomm reviews & complaints page 283

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
kinjalain21
from Pathankot, Punjab
Apr 8, 2017
Report
Copy

Address: 140603
Website: www.jio.com

Yesterday​ i did a reacharge of Rs. 303 through net banking, for my jio number to avail summer surprise. But, i didn't get any message or email, even after the amount got deducted from my bank account.
If I'll not get any notification regarding the recharge being successful, I will discontinue being jio customer.
So please resolve this problem as soon as possible.
My jio no. is [protected]
Reliance Jio Infocomm customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Shivang Srivastava
    from Ghatampur, Uttar Pradesh
    Apr 8, 2017
    Report
    Copy

    Address: Mumbai City, Maharashtra
    Website: www.jio.com

    I had reachrged my jio no. on 7 april 2017 Through jio.com by jio money option by debit card. I m prime member so i recharged for 303/- but yet now didn't recived that amount on my jio no. 303 /- has been paid to billdeskutil but my jio no.amount is debit from my account but recharge benifit was not on.
    jio no [protected]
    Apr 08, 2017
    Updated by Shivang Srivastava
    I had reachrged my jio no. on 7 april 2017 Through jio.com by jio money option by debit card. I m prime member so i recharged for 303/- but yet now didn't recived that amount on my jio no. 303 /- has been paid to billdeskutil but my jio no.amount is debit from my account but recharge benifit was not on.
    jio no [protected]
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Ashutosh Kumar jio
      from Lala, Assam
      Apr 8, 2017
      Report
      Copy

      Address: West Champaran, Bihar, 845438

      Dear sir

      Jio signal strength is very low at Bhola bahu conlny, Kamalnath Nagar area.
      Resulting poor network and we are unable to use jio network properly.

      Please resolve it..

      Jio signal strength is very low at Bhola bahu conlny, Kamalnath Nagar area.
      Resulting poor network and we are unable to use jio network properly.

      Please resolve it..

      Jio signal strength is very low at Bhola bahu conlny, Kamalnath Nagar area.
      Resulting poor network and we are unable to use jio network properly.

      Please resolve it..
      +1 photos
      Reliance Jio Infocomm customer support has been notified about the posted complaint.
      Dear sir

      Jio signal strength is very low at Boppapur village Rudrur Mandal Nizamabad Dist Telangana state 503206.
      Resulting poor network and we are unable to use jio network properly.

      Please resolve it..
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        Pardesh Mantri
        from Sheoganj, Rajasthan
        Apr 8, 2017
        Report
        Copy

        Address: Jodhpur, Rajasthan
        Website: Jio

        I have done a rechargeof 303rupees by using jio money through paytm. Optionbut its still pending from 24 hours . i want to cancel the order but cancel option is currently not showing. I am in a fix as my money is stucked. I want to order from different site but cant bcoz my money is stucked up with you. Your customer care just keep replying automated mails and hence cant find any solution .
        Refund my money in paytm waalet
        Paytm mobile no. [protected]
        Transaction ID=[protected]
        [protected]@gmail.com
        Time= 5.11pm, April 7, 2017
        Jio mobile no. [protected]

        I[censored] do not refund my money .I will inform this fraud happen with me and 938 people inform on all social media fb Twitter. Whtsapp etc .
        ur company image may be happen
        I take that action bcoz I have already complaint to u .but no response from u only automated males .
        Reliance Jio Infocomm customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          deyrahul
          from Kolkata, West Bengal
          Apr 8, 2017
          Report
          Copy

          Address: 700059
          Website: uc browsers

          I had reachrged my jio no. Through myjio app using paytm option. I m prime member so i recharged for 303/- but yet now didn't recived that amount on my jio no. 303 /- has been paid to billdeskutil but my jio no. Didn't got any rechargei contacted paytm customer care but they said payment done to billdeskutil so pleasesolve this problem..
          txn ID:[protected]
          Jio no-[protected]
          Reliance Jio Infocomm customer support has been notified about the posted complaint.
          Help me too bro I also have same problem
          I have same problem. Help .did u get money back
          Same problem what to do now...
          Helpful
          Found this helpful?
          3 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            akshatjain1997
            from Noida, Uttar Pradesh
            Apr 8, 2017
            Resolved
            Report
            Copy
            Resolved

            Address: Panchsheel Nagar, Uttar Pradesh, 245101
            Website: Www.jio.com

            I did my 402 recharge from jio money and I didn't got my recharge
            AND NOW MY MONEY IS GONE
            WHAT SHOULD I DO
            And 402 was jio summer offer and my all jio money is gone and I didn't got ₹50 cashback
            What should I do I want my money back or the recharge done
            I will take action towards it
            Please help me
            I am helpless
            Nov 9, 2017
            Complaint marked as Resolved 
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sahanyak
              from Bengaluru, Karnataka
              Apr 7, 2017
              Report
              Copy

              Address: 560075
              Website: Www.Jio.com

              My number is 80735458౩3, which is a postpaid connection.

              According to jio .. to avail summer surprise offer I have to be prime member and need to avail 303 or above recharge and need to give 400 security deposit.

              I have done all the above however, transaction for security deposit is still not confirmed from jio end, in Paytm it says order successful and paid to billdeskutil. Either I need to get confirmation email or msg from jio or its need to be updated in app. None is done. How will I get the confirmation.
              Reliance Jio Infocomm customer support has been notified about the posted complaint.
              I had the same issue and raised complaint and they managed to find it and have added it as credit to my Jio account.However we will not get back the 400 until we terminate the connection.
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                AnilArmour
                from Hyderabad, Telangana
                Apr 7, 2017
                Report
                Copy

                Address: Hyderabad, Andhra Pradesh, 509203
                Website: www.jio.com

                When iam calling to a number the call is dropping after 3-5 minutes, & sometimes my call is not at all going to others . & when some one calls to me it is getting as my network is out of coverage area . These all issues persists even though my tower signal is full, & when iam browsing internet the page is ot even opening . But when the internet cones it stays for only 2 minutes & then goes off, & the same prblm repeats again, calls are not at all going & internet is not at all coming, this problem is frm 2 days, even though i have called many times for customer care i havent got exact response from you people, so i have kept a porting request & more over i have got prime membership plan & recharged with 303 for summer special offer, if you people do not resolve my issue by tomorrow, damn sure you give all my paid money back, & i will be shifting to other network, thanks for your worst service though
                Reliance Jio Infocomm customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  mohamed azharudeen (azmoz)
                  from Kumaralingam, Tamil Nadu
                  Apr 9, 2017
                  Report
                  Copy

                  Address: Coimbatore, Tamil Nadu, 641301

                  I recharged my jio money for 303 using my internet banking on 7th april 2017 and d money was deducted from my bank account but d jio money was not added to my jio wallet but i got confirmation message on my jio number about the transaction being successful but the jio wallet is still showing zero balance. this is a very disturbing customer service so please refund me or i am going to file a complaint over the company on dis
                  jio number:[protected]
                  transaction ID:[protected]
                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    Manish Hembram
                    from Bhubaneshwar, Odisha
                    Apr 7, 2017
                    Report
                    Copy

                    Address: 769001

                    Hi,
                    I did a recharge of 598 INR on 7th April, 2017, for Jio number [protected].
                    Transaction ID:BR00003XKZZ3
                    This transaction doesn't show in Myjio app plans section and I have not received any confirmation sms also. See images attached for the Recharge SMS and Myjio app.

                    My recharge should appear in my plans. Please update my recharge information for this number [protected].

                    Thanks and regards
                    Manish
                    +3 photos
                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      sp2921
                      from Kalol, Gujarat
                      Apr 7, 2017
                      Report
                      Copy

                      Address: Vadodara, Gujarat, 390001

                      This is to notify Reliance jio that Iam having or experiencing the POOREST JIO network in my AREA that is 27 kb/s .
                      This complaint is for network issue in area BAGIKHANA 390001, VADODARA GUJARAT.
                      The network in other areas is preety good but especially in BAGIKHANA area its doing very very bad.
                      Pls consider my complaint and give me a better experience of genuine 4G .

                      Contact Number. [protected]
                      +1 photos
                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        anoop chitara
                        from Warud, Madhya Pradesh
                        Apr 7, 2017
                        Report
                        Copy

                        Address: Jodhpur, Rajasthan

                        I had reachrged my jio no. through MyJio app using paytm option.i m prime member so I recharged for 99/- + 303/- but yet now didn't recived that amount on my jio no. 402 /- has been paid to BILLDESKutil but my jio no. didn't got any rechargei contacted paytm customer care but they said payment done to BILLDESKutil so pleasesolve this problem
                        transaction ID:[protected]
                        transaction time:Apr 6, 2017 21:05.
                        my jio no. is[protected]
                        my email id:[protected]@gmail.com
                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
                        Apr 10, 2017
                        Updated by anoop chitara
                        response of complain till not received.till now complain not solved
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          H
                          Harish Naithani
                          from Delhi, Delhi
                          Apr 7, 2017
                          Report
                          Copy

                          Address: Udham Singh Nagar, Uttarakhand, 262308

                          Sir i recharge 303 in my mobie number, my mobile no is [protected]
                          but it not active and not show in my jio summary deatials,
                          i done 99+149 recharge already on 31 march in my number,
                          i doing 303 recharge for welcome 03 month free offer that will expire on 15 april, i check my net banking balance it already deducated,
                          so sir do needful and tell me what i do in this situation,
                          Reliance Jio Infocomm customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Rajesh.shah01
                            from Morjim, Goa
                            Apr 7, 2017
                            Report
                            Copy

                            Address: Sangli, Maharashtra, 416416

                            I have recharged for ₹ 402 package from jio money wallet, money debited but now it is not recharged, they says today is last day for recharge and i did but not done yet, now what to do?????
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              sk shanti
                              from Kolkata, West Bengal
                              Apr 7, 2017
                              Report
                              Copy

                              Address: Kolkata, West Bengal, 700036
                              Website: From jio money

                              My jio no. Is [protected] i recharge Plan Rs.303 and amount was diducted but didn't any conformation sms...My another contact no is [protected]
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                Piyush Nahar
                                from Mumbai, Maharashtra
                                Apr 7, 2017
                                Report
                                Copy

                                Address: Mumbai City, Maharashtra, 400055

                                Hi This Piyush Nahar
                                I had filed a complaint on 25/3/17 recharge done of Rs 99
                                Complaint name -SR[protected]
                                And the authorised person the problem will be solved in 7 working days and yet it has not been solved this is the very poor service I had been gone to and while Calli the customer care service center no pick up the call and if the day is good of a people so he may be able to speak to a authorised person sercice care or else we need to keep on calling and calling to speak the authorised person of Jio care
                                Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Shagun tyagi
                                  from Haldwani, Uttarakhand
                                  Apr 7, 2017
                                  Report
                                  Copy

                                  Address: Meerut, Uttar Pradesh

                                  I recharge my phone with 303 and I am prime member but I did not get the benefit of jio summer suprise offer
                                  +1 photos
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    J
                                    from Chennai, Tamil Nadu
                                    Apr 7, 2017
                                    Report
                                    Copy

                                    Address: 700137

                                    My jio no is [protected]. I have recharge two times of Rs. 303 on 07.04.2017 because of not getting 1st time recharge confirmation. 2nd time recharge was done. But my bank account has been debited both two times. Please refund my 1st time recharge amount.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      pushpendra singhariya
                                      from Gaya, Bihar
                                      Apr 7, 2017
                                      Report
                                      Copy

                                      Address: 341319
                                      Website: jio online recharge

                                      I had reachrged my jio no. through MyJio app using dabit card option.i m prime member so I recharged for 402/- but yet now didn't recived that amount on my jio no. 402/- has been paid to BILLDESKutil but my jio no. didn't got any rechargei contacted paytm customer care but they said payment done to BILLDESKutil so pleasesolve this problem
                                      Reference number BR00003TIHCN
                                      transaction time:Apr 6, 2017 20:20:07
                                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        M
                                        Mihir Astik
                                        from Pune, Maharashtra
                                        Apr 7, 2017
                                        Report
                                        Copy

                                        Address: Pune, Maharashtra, 412101

                                        Pathetic service from JIo customer care including appellate Authority. Everyone promised to reply back for Jio Apple offer within some time, but no one reverted back ever. Till today I have not been giving any information that how Jio offer will be activated in my No. First of all Jio offer itself is not satisfactory considering cheap and low quality service provided to all other consumers. I have to call 7 times to connect once to my relatives. data speed is 0.5MBPS, which is equivalent to 2G. Already paid 15000 more at reliance digital compared to competitors sellers as Jio promised for 1499 plan for 12 months & they promised that service will be improved by Jan 17. Jio is giving much better plans to other customers for getting/keep & providing same service in free/303 rs & I am supposed to get it in 1499rs which I already paid in advance. Even this offer is not activated after more than 10 calls & no confirmation provided either. finally I have to opt for Jio prime on 31st of march considering last day. So I want refund of 18000 rs for jio, which I have been promised. If you dont want to serve me, kindly give 18000 & I will stop using Jio service. Enough of frustration from JIO.
                                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit