Reliance Jio Infocomm Complaints & Reviews

I have done a transaction for amount Rs 402 - Transaction Id - [protected] Transaction Date - 06 April 2017 at 21:33 paid to BILLDESKutil for Jio Prime Membership and monthly recharge. The payment is deducted from my Paytm Wallet however there is no confirmation of payment to JIO from your side. According to Jio representative Jio did not receive the payment. Then I talked to Paytm executive and they told me payment at successful at Paytm end.

Need your help in resolving and reverting back the payment to my Paytm wallet.

I had reachrged my jio no. through MyJio app using paytm option.i m prime member so I recharged for 303/- but yet now didn't recived that amount on my jio no. 303 /- has been paid to BILLDESKutil but my jio no. didn't got any rechargei contacted paytm customer care but they said payment done to BILLDESKutil so pleasesolve this problem
transaction ID:[protected]
transaction time:Apr 6, 2017 22:10:30

Dear Sir/Madam,
I've recharged to my Jio No.[protected] for Rs.303/- through myJio app netbanking on 04/04/2017 at 01:00PM and it(i.e.Rs.303/-) also debited in my bank account and also message received. But it has not been credited in my Jio wallet.

So, please check it at your end any rectify the issue at the earliest.

Thank you,

Regards,
Charles.A

Hi,
I did a recharge of 499 INR on 23rd March, 2017, for Jio number [protected].
Transaction ID:BR00001PY25S
This transaction doesn't show in Myjio app plans section. See images attached for the Recharge SMS and Myjio app.

My recharge should appear in my plans. Please update my recharge information for this number [protected].

Thanks and regards
Nitish

I made a recharge of 303/- on number [protected] and jio debited the money from my account but the recharge is not done yet. Recharge was regarding jio summer special offer of 303/- and I used a voucher of rupees 50 so the final amount of 253 was paid through jio money and thus jio cut 253 from my jio wallet but recharge is not done yet. Please refund my money as early as possible.

Dear jio,
I am a customer of your mobile telephony service. I probably was one of the first customer to subscribe for a prime membership as I like ur service. Unfortunately, recent experinces have compelled me to reconsider and switch back to my old service provider. So far I have lost Rs 453 doing recharges. I made first rechare of 51 but didnt get any balance. When I talk to ur customer executive they told me they never received any requests for recharge but my bank account was charged. Then I tried to buy a prime membership for another number but again it charged me with no membership subscription. Again yesterday when I tried to rwcharge my brother's sim from ur website, it charged me but my brother received no confirmation. This time however I recorded the entire process and also took screen shorts of the transaction completed notification. I humbly reqyest you to look into this matter asap. Otherwise I will be forced to take legal action and file a complain in the consumer court

There is little or NO NETWORK coverage in my office. Most of the time it is out of coverage due to which I MISS IMPORTANT CALLS. The 4G INTERNET SPEED at my office area is around and Max to max 5-10kbps, which LESSER than 2G SPEED.
I kindly request you to make better network coverage around my office area.

Office Address : Infinity Park, Building No.4, General A.K. Vaidya Marg, Dindoshi, Malad (East), Mumbai - 400097.

I had recharge my jio no. [protected] from paytm but the transaction is unsuccessful and as correspondance I get an message through Paytm as. "Paid Rs.402.00 to BILLDESKutil at 11:23 PM. Wallet txn ID:[protected] Avail. Bal:Rs.0.0"
Since I am already an jio member so I want that my money(402 ₹) to be transfered to my Paytm account([protected]) so that I can use it for furthur transactions.

Today on 06/04/2017 at 9:05 pm I recharged my jio mobile no. [protected] of Rs.303 through my paytm wallet. after processing amount rs.303 was deducted from my paytm wallet but no recharge done and a massage received as given below

"Paid Rs.303.00 to BILLDESKutil at 9:05 PM. Wallet txn ID:[protected] Avail. Bal:Rs.0.0"
Please do the needful as soon as possible to refund my amount
Ashutosh Rai

Sir I have top up of Rs 303/-wrongly on my other number [protected]for wich Rs 99/-prime membership is not paid. However I have Rs 99/-prime membership for No [protected].
This amount of Rs 303/-may please be transferred to my No. [protected]of wich Rs 99/-paid for prime membership.
Wish was wrongly paid for No.[protected]

ORM No BR00003P302H on 3/4/2017

[protected] is my no. But recharge time is miss my last no 7, or galite se
(1)
[protected] pe recharge ho gaya plz solution is my recharge in refund, my tranfar recharge my no,

I have complained several times regarding my coverage issues, nothing has happened so far, only false promises given on emails and calls, created and extended resolution deadlines on therir own, without informing and consulting the customer. No replies to my messages on Facebook and Twitter, it shows how Jio wants to ignore their customer's problem. Company is busy collecting 303 from all its customers, but providing worst and pathetic service in return.

Appellate Complaint Number : SR00000785SZ

What the hell is this, I can't contact to anyone with this jio network. I have reported to customer care but the service is very poor. I'm facing this 3rd time.

Hi,
I have taken jio sim on 05/04/2016, till now the sim is not activated.

My jio number: [protected]
Sim no:[protected]
CAF No:- APH020GTSA
ORN No:- NO00002IGX0R

I have also paid 99 Rs for prime activation.

At the time registration Demo - app shows activation successful. But whe i called to customer care they said details not shown in their database with the above details. So plz do needful regarding this

Dear Sir / Madam
Myself Javed khan an user of Jio Prepaid service.
My Jio no. is: [protected]
I am using Xiomi Redmi 2Note

I am using this connection since last 2 months.
From few days I am getting a very pathetic network in a particular location in outdoor and indoor coverage and also I am getting a very poor 4G speed (in a particular location).
I am getting 0 to 1 signal bar, sometimes it's showing "No Network"/"Emergency Call Only" when I am in indoor coverage and in outdoor coverage some times it's showing 1 (maximum) to 3 signal bar and also some times it showing "No Service"/ "Emergency Call Only".
Not only me, some of friends are also getting same experience like

I have complained many times to resolve my problem &
Customer care told me that it will take max to max 48 hours to resolve.
After 48 hours when I called up to the cust. care that my complain has not been resolved, on that time they raised a complain and again they were assured that it will take 48 hours to resolve my complaint. But alas ! I am still facing the same experience.

Hello,

I am dhruba jyoti kalita. I am availing jio service in my no. [protected] from february' 2017. Presently i am a prime user. Initially jio has provided good network in my locality i. E., in village pacharia (Near ramsaraswaty library), kamrup district, assam-781104. However, now the jio network is very poor. I even cannot make a voice call from my home. May i know why this is happening? Therefore, i am afraid to go for a recharge in jio number. Please look into the matte seriously.

Dear sir my Abhay Kant. Riquwest for the Jio Tawar. And khali plot.

Worst Connection. Call never goes through. Unreliable in important situations. In the name of 4g, the connection is worse than 2g.
Worst connection
Worst connection
Worst connection
Worst connection
Worst connection
Worst connection
Worst connection
Worst connection
Worst connection
Worst connection
Worst connection
Worst connection
Worst connection

303 recharge bu no confirmation & balances

Respected sir/madam,

This complaint w. r. t jio prime offer recharge of rs 303-/- for my job number:[protected]) where i have done the transaction yesterday through paytm website. the transaction status says that "payment of rs. 303 received by paytm & your transaction is successful for jio number [protected] with order id [protected] and it is due with jio operator for confirmation.
The status (waiting for operator confirmation) is still the same from past more than 2 days.

Payment summary : [rs 303 from syndicate bank

Thanks & regards
Mayank Lunia