Reliance Jio Infocomm Complaints & Reviews

There is little or NO NETWORK coverage in my office. Most of the time it is out of coverage due to which I MISS IMPORTANT CALLS. The 4G INTERNET SPEED at my office area is around and Max to max 5-10kbps, which LESSER than 2G SPEED.
I kindly request you to make better network coverage around my office area.

Office Address : Infinity Park, Building No.4, General A.K. Vaidya Marg, Dindoshi, Malad (East), Mumbai - 400097.

I had recharge my jio no. [protected] from paytm but the transaction is unsuccessful and as correspondance I get an message through Paytm as. "Paid Rs.402.00 to BILLDESKutil at 11:23 PM. Wallet txn ID:[protected] Avail. Bal:Rs.0.0"
Since I am already an jio member so I want that my money(402 ₹) to be transfered to my Paytm account([protected]) so that I can use it for furthur transactions.

Today on 06/04/2017 at 9:05 pm I recharged my jio mobile no. [protected] of Rs.303 through my paytm wallet. after processing amount rs.303 was deducted from my paytm wallet but no recharge done and a massage received as given below

"Paid Rs.303.00 to BILLDESKutil at 9:05 PM. Wallet txn ID:[protected] Avail. Bal:Rs.0.0"
Please do the needful as soon as possible to refund my amount
Ashutosh Rai

Sir I have top up of Rs 303/-wrongly on my other number [protected]for wich Rs 99/-prime membership is not paid. However I have Rs 99/-prime membership for No [protected].
This amount of Rs 303/-may please be transferred to my No. [protected]of wich Rs 99/-paid for prime membership.
Wish was wrongly paid for No.[protected]

ORM No BR00003P302H on 3/4/2017

[protected] is my no. But recharge time is miss my last no 7, or galite se
(1)
[protected] pe recharge ho gaya plz solution is my recharge in refund, my tranfar recharge my no,

I have complained several times regarding my coverage issues, nothing has happened so far, only false promises given on emails and calls, created and extended resolution deadlines on therir own, without informing and consulting the customer. No replies to my messages on Facebook and Twitter, it shows how Jio wants to ignore their customer's problem. Company is busy collecting 303 from all its customers, but providing worst and pathetic service in return.

Appellate Complaint Number : SR00000785SZ

What the hell is this, I can't contact to anyone with this jio network. I have reported to customer care but the service is very poor. I'm facing this 3rd time.

Hi,
I have taken jio sim on 05/04/2016, till now the sim is not activated.

My jio number: [protected]
Sim no:[protected]
CAF No:- APH020GTSA
ORN No:- NO00002IGX0R

I have also paid 99 Rs for prime activation.

At the time registration Demo - app shows activation successful. But whe i called to customer care they said details not shown in their database with the above details. So plz do needful regarding this

Dear Sir / Madam
Myself Javed khan an user of Jio Prepaid service.
My Jio no. is: [protected]
I am using Xiomi Redmi 2Note

I am using this connection since last 2 months.
From few days I am getting a very pathetic network in a particular location in outdoor and indoor coverage and also I am getting a very poor 4G speed (in a particular location).
I am getting 0 to 1 signal bar, sometimes it's showing "No Network"/"Emergency Call Only" when I am in indoor coverage and in outdoor coverage some times it's showing 1 (maximum) to 3 signal bar and also some times it showing "No Service"/ "Emergency Call Only".
Not only me, some of friends are also getting same experience like

I have complained many times to resolve my problem &
Customer care told me that it will take max to max 48 hours to resolve.
After 48 hours when I called up to the cust. care that my complain has not been resolved, on that time they raised a complain and again they were assured that it will take 48 hours to resolve my complaint. But alas ! I am still facing the same experience.

Hello,

I am dhruba jyoti kalita. I am availing jio service in my no. [protected] from february' 2017. Presently i am a prime user. Initially jio has provided good network in my locality i. E., in village pacharia (Near ramsaraswaty library), kamrup district, assam-781104. However, now the jio network is very poor. I even cannot make a voice call from my home. May i know why this is happening? Therefore, i am afraid to go for a recharge in jio number. Please look into the matte seriously.

Dear sir my Abhay Kant. Riquwest for the Jio Tawar. And khali plot.

Worst Connection. Call never goes through. Unreliable in important situations. In the name of 4g, the connection is worse than 2g.
Worst connection
Worst connection
Worst connection
Worst connection
Worst connection
Worst connection
Worst connection
Worst connection
Worst connection
Worst connection
Worst connection
Worst connection
Worst connection

303 recharge bu no confirmation & balances

Respected sir/madam,

This complaint w. r. t jio prime offer recharge of rs 303-/- for my job number:[protected]) where i have done the transaction yesterday through paytm website. the transaction status says that "payment of rs. 303 received by paytm & your transaction is successful for jio number [protected] with order id [protected] and it is due with jio operator for confirmation.
The status (waiting for operator confirmation) is still the same from past more than 2 days.

Payment summary : [rs 303 from syndicate bank

Thanks & regards
Mayank Lunia

Purchased Mobile from our JIO mobile shop At Malkapur Dist Buldhana Maharashtra LYF handset having problem and submitted at your shop two times now they taken 2 months but still mobile not repair, so what is the issue and fist time submitted mobile having only hang problem then they given return mobile to me in switch off condition they told you may charge the mobile then operates but mobile couldn't start so plz look up the matter otherwise we may take action..this is for your kind information and necessary action

Hello,
I want to raise a complaint about the fake data usage being recorded against my Jio number. I have been tracking my data usage from MyJio app as well as the data usage functionality in my mobile phone which does not match at all. Since past 3 4 days I have observed that there is data usage recorded against my number at 12:36am and 8:10am daily and the volume o[censored]sage is more than 200-250mbs. The fact is that I usually turn off my mobile data at night and the timestamps mentioned above in myJio app is when my mobile data was not even switched ON. Due to this issue I am getting a message everyday in the afternoon itself that I have exhausted the daily limit of 1GB 4G data. I don't understand how can I comsume the entire 1GB data when I just do normal whatsapp chatting and Facebook surfing. I have not even updated any apps nor softwares just to track if this is some issue. My auto updates are already turned off, background data is also off.
The most important thing is how can Jio show data usage when the user has turned off his mobile data flag in his cellphone. This seems to be some kind fraud process and needs to be resolved as soon as possible.
I have been experiencing this issue since 3 4 days consecutively post April 1st, 2017. I have already registered complaint by calling Jio Customer Care but their executives are not able to resolve the issue. If the issue is not resolved I'll have to quit Jio and move on to other service providers in the market.

Jio Mobile No: [protected]
Service Request1: SR000007U7OQ
Service Request2: SR000007VO04

Regards,
Rohit Yeolekar

I am using Jio hotspot since November 2016, but on 4th April 2017 device not starting off so i have removed the battery & sim card and just inserted once again.
After that it was showing the error, "No SIM, Check Sim card". So i went to Jio store at Viman nagar, Pune on 05th April 2017 for checking the device/doggle, they told me to show it to Reliance Mart, Aundh. On the same day in the evening i went to Reliance Corporate IT park, Aundh, Pune. They have checked the device and told me that, Sim card slot having problem it's internal pins are damaged that's why it is showing error. I told them device is in warranty so you please repair or replace it but concern person told me that it is physical damage so we can't repair or replace it in free of cost. They told me to pay Rs. 1600/- to do the repairing of it.However device has not gone through any physical damage. It is internal damage to sim card slot so how it can comes under physical damage. It should be repaired or replaced at free of cost as it is within warranty. I have also called Jio customer care but they have responded properly.
Request you to; help me out in this and take the necessary action on urgent basis.

Dear sir, myself hemant jena, have taken a connection of jio, no00002f8gp6 on 15 th march. It was not activated saying of incomplete details.
But the delair who provided this connection mr dixit [protected] saying he can activate connection and asked my voter i'd card.
Now i have given my voter i'd, aadhar card
Still it is not activated.
Kinddly help
Hemant jena
Mail i'd [protected]@ gmail.com

Dear sir/madam,
I am Prasad from hyderabad, as Jio announced cashback offer for Prime member and jio recharge before 31 march 2017. i have tried to add money in "jio money" but transaction is failed (it taken longer time) and amount is deducted from my account i tried from my both bank accounts 100 Rs + 100 Rs = 200 Rs. i face the same problem for 2 times the problem is with jio money app or my jio app. i got pop message that the amount is refunded in 2 working days i have made call to jio customer care but no response from them just phone ringing also i have emailed but no response till now 6 days passed. i can give you transaction code if it is required now. dear jio refund my amount back as earliest.

I recharge my no. [protected] of Jio on 31 march 2017 of rs 303 . Through Icici bank pockets application.
My bank assure me that they transfer money for recharge to Jio but my operator. jIO say that they do not receive. This amount