Reliance Jio Infocomm Complaints & Reviews

Name :Shubham Sanjay Yerawar
mobile number :[protected]
Email id : yerawar.[protected]@gmail.com

My mobile message statement and bank statement is also attached: and mail to jio care but no actions performed now it has been 10 days and more
Your a/c 138235 is debited INR 99.00 on[protected]:42:57 A/c Bal is INR 14767.32
Info: PUR/RPSL/MUMBAI/RPSL/Seq No[protected]

Hello sir my name is abhishek, i am jio prime user my jio number is [protected], i have regiesterd a compint to jio customer care on 4th of april 2017 my complain register sr number is sr000007tkob i spoke to customer care executive on 5th of april she told me resaon that due to heavy usage of data in your area you not getting speed, and to solve this it will take 3 months, what i am gonna do three months pay for slow speed???

Did recharge through Jio money, but benifit of reacharge is not credited and payment also not refunded still, i have complained to customer care and did the mail also but there is no response

Transaction reference number - 74332747092709178837113
Credit card - icici bank
Recharged on - 01/04/2017
Amount: rs: 400 (Deposit for postpaid 303 plan)
Plan opted: 303

After recharging with 99 for prime, i recharged with rs.400 (Security deposit) for plan 303 for but this time i did not get any confirmation and neither is it showing up in my payment option in the myjio app. I didn't receive any sms confirmation either. There was no confirmation via mail. I have activated my mail id - [protected]@gmail.com and have opted for e-bill.

I have done wrong recharge done through mobikwik order:RJ[protected] to [protected](wrong num). i have contacted jio care to reverse it to my correct number [protected]. they are saying that they dont have options to reverse my recharge.but every other telcom provider will reverse expet jio. last time i had same problem with bsnl they have reversed the amount. why isnt jio reversing the money?

I have a jio sim number [protected]. but i face signal problem in my area. i live at Dhand Distt. Kaithal Haryana-136020. please solve signal problem here. I am a prime member but not use the jio proprely.

My amount was deducted on 31st March 2017 at around 12 pm or so today is 4th april 2017 still the amount didn't showed up in my jio money wallet nor it is credited as recharge on my jio number [protected].

I almost waited for 96+ hours for my hard earned money to get back in to my account or get credited on my number I hope Team jio will do the needful as soon as possible on priority basis to avoid me filing a complain with fraudulent and cyber crime branch.

Dear Team jio

I recharged my number [protected] from jio money WALLET on 31st March at 12.08 pm but the recharge is not done yet, today is 3Rd April i writing this mail TO YOU, I tried calling jio money helping[protected] waited on hold for 25 min but NO representative spoke to me.
I complained to jio call center calling 198 they also not able to solve my issue KEPT asking me to wait for 24-48 hrs more n more.
Today i am mailing this on 4 April 2017.

My transaction ID of jio money is[protected]

Complain no. i got via mail are [#5331596] & [#5331596]

And also i registered complained with jio customer care Complain number is as follow :-
SR000007PNSA

Dear sir

My jio number is [protected].my name is R.MUTHUKUMAR ..jio money app not transfer bank transfer mode..bank details all entered but not transfer my account Money...i need my jio wallet refund all amount..most useful for me..my jio money app bank transfer problem continues coming...

Please refer to my complaint dated 02.02.2017 through jio customer care which is still not solved yet. I register a complaint regarding unable to make any call/recieve call (Incoming and outgoing) from/on my jio no. [protected]. I was told that it will take a long time and will be resolved by 28.02.2017 but it didnt solved, i contacted many times but they couldnt give me a suitable reply or solution and the same problem still persisting even after 2 months of my first complaint. Most of the time i got the reply that customer care executive try to contact me but could not reach me on my jio no. This is such a vague reply as i already complaint about all incoming/outgoing call issue.
Ironically they closed the complaint without any solution saying that since it is long pending, we have closed it. All other jio sims works properly in my hand set lg k7.

Regards
Neeraj srivastava
[protected]
[protected]@rediffmail.com

Hello,

Myself jatin chavan, i m a reliance jio user. I m using one of the app named jiomoney which is provided by the reliance jio company.

On 10th march, 2017 i performed a transaction of rs 123 on bookmyshow.com and i selected jiomoney as preferred payment option. During the transaction, money was debited from my bank account but the ticket on bookmyshow.com wasn't booked. I call bookmyshow team, they told me the payment is failed and i should contact jiomoney customer care for refund. I called jiomoney (And still calling) for the refund, and what i always get to hear is that "the refund will be initiated in 24 hours".

The complaint was raised on 16th march, 2017 and till today (4th april, 2017) i m getting the same reply that my refund will be initiated soon. I m really tired of calling these people, upon insisting to transfer the call the senior executive, they deny and give some reason that senior ain't available. Even after calling like around 10-15 times and emailing them the issue hasn't been solved yet.

Its a kind and sincere request from my side for you to look into this issue and solve it as soon as possible. I m really tired of calling them again and again and listening the same reasons/bs from them.
I have provided all the required details below.

Service request no: sr[protected]

Registered jio number: [protected]

Name: jatin chavan

App name: jiomoney

Date of transaction: 10th march, 2017

I hope to get a positive reply.
Thanking you!

Sir I had done Jio recharge of 303 from Jio money app through net banking from Indian overseas bank on 31 march 2017 at23:46:42
But the transaction was failed and money deducted from my bank account and now 4 days are over n I didn't got my refund back neither my recharge done.
Transaction id[protected]
Jio number-[protected]
Please file my complaint n help me to get out of the problem
Jay kumawat
Student
Neemuch

I was adding money in jio money app. The amount 400 rupees has been deducted from my account but transaction get failed after that a message came showing money will return with in two days but still my money is not refunded . My transaction id is[protected] dated 31/03/2017 my mobile no is [protected].Please refund my money as much as early as possible.

Dear sir,

after i recharge of prime 99 and 303 i am not getting proper speed of 4g in train traveling problem of net while using net middle middle the browsing get done speed pls re solve to my number

thanks & regd
sidharth

Hi,

The signal and internet speed of jio in my area is very weak. Kindly resolve the issue as soon as possible, because we pay for the jio services but we cannot utilize them efficiently because of poor network connection and slow internet speed.

Location:- Mohanpur, Prem Nagar,
Dehradun, Uttarakhand
248007

I jio customer i have done recharge on my jio no [protected] bt i haven't received it... I tried calling customer care also bt der ws no response... Pls look into this issue as my money is deducted bt i haven't received recharge.

I hav added 100₹ to my jio money wallet on 31st march for recharging jio prime membership. But it was not added to the wallet and got deducted from my bank account.Which is yet not refunded, I also mail twice to jio complaning about the same. Coustomer care service also not receiving the call. Disappointed very bad service.
[protected]-----
Add Money
[protected]-----
Txn Id:[protected]

Dear sir
i m reliance jio customer at present with mobile number [protected] . I want to porting my mobile number to airtel.
I request to jio mnp code they provide me code is jg241555.
Same i give request airtel for porting. But airtel say to me that jio management not port my number they cancel my porting request .
So help me to porting my mobile number from jio to airtel.
My alternative contact is [protected]

Hi on 1/4/17 I make payment of my 400 recharge on my NUMBER [protected] but recharge not done on my phone i request to you plz look into this matter this matter and refund my payment I aslo informed u I call on u r helpline number 1966 but not contacted I wait u r ans otherwise I going to make my complaint because i email u but not get solution tell today

Thanks sandeep singh mobile [protected]

Mobile number [protected]

You spent Rs 400.00 at www.jio.com on 01/04/2017 at 9:13 am. The transaction ID is[protected]. Your Jio Money account balance is Rs. 0.00

I' have transfered 2000rs from jio money to my bank account, but money was deducted from my jio money & & also successful, but yet i don't get a balance in my bank account,
Already passed 9days,
So plz do the needful & solve the issue ...
My jio no is-[protected]

Phone/Mobile Number: [protected]

Dear sir,
I m a Jio user. Two days before I had done a recharge of 303 rupees by using Jio money app through my debit card, unfortunately my payment was FAILED but my money deducted from account.After that I tried once more time and the payment was successful.But I again charged 303 rupees that means total 606 rupees for a single recharge plan. I asked to the customer Care executive and they assured me that amount will be automatically refunded within the two working days. But already the two days has been left and I have not received any amount that I lost.
TXN ID : IU[protected]

I request kindly look into the problem as soon as possible.