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Reliance Jio Infocomm Complaints & Reviews

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Updated: Dec 14, 2025
Complaints 6615
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Bad 😕 It seems that Reliance Jio Infocomm has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Reliance Jio Infocomm reviews & complaints page 287

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A
Ann_19
from Tiruvannamalai, Tamil Nadu
Apr 1, 2017
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Address: Chennai, Tamil Nadu, 600033
Website: Jio.com

Worst service. No customer concerns. Spoke to cs for around 2 hrs 30 min. Issue not yet resolved. I do not know how cs is working without manager or supervisor. I am yet to receive calls from Mr. Suresh manager which was supposed to happen @10 am. Now time is around 1:45 PM. No calls yet. Worst service by gopinath, pravin Kumar who are floor supervisors. I'm not willing to proceed wid Jio. Let me know d procedure for disconnection of Jio. They are unable to sort out a simple problem of mine.
Reliance Jio Infocomm customer support has been notified about the posted complaint.
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    S
    Swadesh18
    from Jhansi, Uttar Pradesh
    Apr 1, 2017
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    Address: Jhansi, Uttar Pradesh, 284001

    Dear Sir/Madam
    my sim no. [protected] is not work. it is issue my name Swadesh Kumar and Aadhar no.[protected], I live at Jhansi and your jio digital sadar bazar jhansi (u.p) last 4 days misbehaviour with me. I show my aadhar card and driving license and Pan Card etc. for proving but he is not give any sim, my no. [protected]
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      N
      Narender Goel
      from Kolkata, West Bengal
      Apr 1, 2017
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      Address: New Delhi, Delhi, 110051
      Website: Jio

      Cell no [protected], address: 14-AShyam Nagar, Gali No 1, Delhi 110051. Mostly no connectivity. Check and rectify at the earliest. NK GOEL, ASSTT REGISTRAR, SUPREME COURT OF INDIA & PS TO HON'BLE MR JUSTICE SA BOBDE JUDGE SUPREME COURT OF INDIA
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        R
        rakeshdoshi124
        from Mumbai, Maharashtra
        Apr 1, 2017
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        Address: Ahmedabad, Gujarat, 380007

        Yesterday I have make payment to my Jio no.[protected] name Shri Rakesh Doshi, My bank have debited my account of Rs.149.but your side is has not been credited or I have not got confirmation sms. So I request to you please give me confirmation sms or Return money to my account.Please Do needful action.

        Payment Details
        Account holder :Rakesh Doshi
        Bank Name: HDFC Bank, Dharnidhar Branch, Ahmedabad, Gujarat
        Reference No.[protected]
        Date: 31.3.2017
        Jio Customer No.[protected]
        Reliance Jio Infocomm customer support has been notified about the posted complaint.
        View replies
        Dear Customer,

        Request you to write to [protected]@hdfcbank.com along with your complete issue, transaction details, Credit card details and registered contact details with ref ID-TTU06041714 in the subject line. Will get back to you.

        -Bejoy
        HDFC Bank Customer Assistance
        Reply
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          V
          vicky256
          from Ahmedabad, Gujarat
          Apr 1, 2017
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          Address: Surendranagar, Gujarat, 363001

          I pay 99 rs recharge in jiomoney through prime membership but 99 rs deducted in jiomoney wallet but not recharge success or not refund .the recharge date is 18/03/2017 and the refund process is customer care is say 48 hours but that day is 12 day still but no any kind of refund is here.

          my number is [protected]. i recharge via Jiomoney.. and got successful transaction sms from Jiomoney.
          “you spend Rs99 at www.j...om on 18/03/2017”

          but didnt get any recharge successful sms..and norefund till 12/03/2017
          Reliance Jio Infocomm customer support has been notified about the posted complaint.
          Apr 01, 2017
          Updated by vicky256           my transction id is[protected] but no response or refund in this transaction
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            A
            Amarnath KM
            from Bengaluru, Karnataka
            Apr 1, 2017
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            Address: 00008
            Website: [email protected]

            Sir, yesterday at 10:30 am I, make an effort to recharge my Jio sim(mentioned
            Above ) through my Paytem wallet of an amount of Ruppees 303/- and the message reached from Paytem by saying the amount deducted and the Jio operator acceptance is pending . Please help me for recharge my jio # as stated above.

            Thanks & Regards,
            Amarnath KM
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              V
              Vibin061287
              from Deoria, Uttar Pradesh
              Apr 1, 2017
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              Resolved

              Address: Ernakulam, Kerala, 682006
              Website: www.jio.com

              Amount deducted for JIO Prime Membership but it’s not activated yet

              Hi Team Jio,

              I am recharged My Jio no [protected] on March 31, 2017 for activating Jio prime through Online (www.jio.com ) via my credit card and the amount (Rs. 99) was deducted from my account by 11:25 am. I have received a payment confirmation notification which shows “Your transaction is underway. You will be notified on its status shortly.”

              As per credit card statement my recharge was successful but the JIO Prime Membership is not activated yet. There is no confirmation message received from Team Jio and waiting for confirmation of JIO Prime Membership.

              Recharge Details are given below:
              Jio Number: [protected]
              Transaction id: IHMP[protected]
              Reference number: BR00002UG7Q4

              A written confirmation will be highly appreciated.

              Thank You,
              Yours faithfully,
              Vibin Antony
              Apr 5, 2017
              Complaint marked as Resolved 
              The debited amount (Rs. 99) has been revised by Reliance JIO on April 05 2017.
              Reliance Jio Infocomm customer support has been notified about the posted complaint.
              Apr 05, 2017
              Updated by Vibin061287               The debited amount (Rs. 99) has been revised by Reliance JIO on April 05 2017.
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                M
                Mohit Singh Manhas
                from Thanesar, Haryana
                Apr 1, 2017
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                Address: Jammu, Jammu and Kashmir, 181123
                Website: jio

                Jio company has terminated my mobile no. [protected], i have recharged on this no. with 99 and 303 pack total amount 402. Now i want my money back to my account from which i have recharged this ... Without any warning how could they terminated my no. and they first gave 2-3 sims and why after that terminate the mobile numbers ...BS activity by Jio
                Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                  C
                  CPSolanki
                  from Surat, Gujarat
                  Apr 1, 2017
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                  Address: Vadodara, Gujarat, 390012
                  Website: www.consumercomplains.in

                  Dear Sir/Madam,
                  I am using this no since last 6 months.
                  But I am not able to make a call with this no.
                  I did visited 3-4 times at JIO store and had complained 2-3 times with customer care also.
                  But still the issue is not resolved.
                  Kindly look into the matter and do the needful at the earliest.

                  However​ I am existing customer of JIO and I have already recharged with this no
                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                    S
                    satbir chaudhary
                    from Gonda, Uttar Pradesh
                    Apr 1, 2017
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                    Address: Mumbai City, Maharashtra, 400072
                    Website: www.jio.com

                    From last two days i.e.31-March-2017 not able to make a call on a specific number of Airtel which i was able to do before. whenever i call on that number it says THIS ROUTE is busy and if I try some other operator and call on that number the call gets conneted. Dont know the reason why? The same is not getting connected from jio number. had Called Jio Customer Care number also but didn' t get a solution for this...They said will try to resolve the issue as soon as possible, but no ETA was provided against my complaint.request jio aperators to look at the complaint and resolve it on urgent basis.
                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                      B
                      BBMANDAL
                      from Jorhat, Assam
                      Apr 1, 2017
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                      Address: 788004

                      Sir, I regret to inform you that the Jio 4G data service is not satisfactory even after subscribing JIO prime membership and Jio Monthly data recharge. The real data speed from 1st April is much lesser than the expected and promised data speed by Jio service providers. Therefore, I as, a Jio member would like to request the Jio service provider to stick to their promise and give us better service. Thank you.
                      +1 photos
                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                        S
                        Srijay Rasaily
                        from Baghdogra, West Bengal
                        Apr 1, 2017
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                        Resolved

                        Website: www.jio.com

                        I recharged with Rs. 303 yesterday but i has not yet reflected in my Jio Account The money was deducted from my bank though. And i did not receive any confirmation from Jio, only a message from my bank about money deduction.
                        +1 photos
                        Apr 4, 2017
                        Complaint marked as Resolved 
                        Though my email was not replied to and calls to customer car was not connecting, It took two days, but the issue was resolved on itself.
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                          O
                          Omana S
                          from Ernakulam, Kerala
                          Apr 1, 2017
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                          Address: 679327
                          Website: www.consumercomplaints.in

                          I am running a Service Center in Malappuram District, Kerala Yesterday
                          [protected] evening I made a jio sim recharge of Rs. 303/- to Kerala jio mobile [protected] and Rs. 99/- and Rs.303/- to Karnataka jio sim mobile [protected] through online. A total amount of Rs.705/- has been deducted from my account. But confirmation message has not been received in the respective mobiles. Therefore, I request you to inform whether these jio sim are recharged with the respective amount and if not, the amount of Rs705/- may be refunded to my account immediately. Otherwise I will approach for a legal procedings.

                          Omana S, E Mythri Service Centre, Tuvvur P O, Malappuram, Kerala.
                          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                            A
                            Amit Vardhani
                            from Jodhpur, Rajasthan
                            Apr 1, 2017
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                            Address: Jodhpur, Rajasthan, 342001

                            My Name is Amit Vardani and my mobile number is [protected], i was tried two time INR 99.00 for Prime membership, and both time amount was deduct from my account but not received confirmation from JIO for Prime membership, please refund my one amount and confirmation message of membership.

                            Please do need full as possible.

                            --
                            Best Regards
                            Amit Vardhani
                            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                              R
                              Raunak Tailor
                              from Gagret, Himachal Pradesh
                              Apr 1, 2017
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                              Address: 177005
                              Website: jiomoney.com

                              I dind recharge of ₹149 for my number [protected] last night.
                              I got deducted my bank balance of ₹149 and did not get any message related to the recharge status or any information in myjio app.
                              Please refund my 149 rupees as soon as possible.
                              I am attaching my bank statementtwith this complaint showing the debited ₹149.
                              +1 photos
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                                M
                                Md Arzoo
                                from Bengaluru, Karnataka
                                Apr 1, 2017
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                                Address: 560072

                                My outgoing call is not going any another phone so plese help me
                                That's mob no is -[protected]
                                Apr 01, 2017
                                Updated by Md Arzoo                                 My outgoing call is not going any another,
                                I called customer but didn't access my call
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                                  R
                                  Rahul Choudharry
                                  from Hapur, Uttar Pradesh
                                  Apr 1, 2017
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                                  Address: Ghaziabad, Uttar Pradesh, 201206
                                  Website: www.jio.com

                                  I am students for kiet college muradnagar location for NH-58 merrut road . Dear sir very weak signal for jio comperison to another network because every students are used jio so, networking (band frequency) not loaded because users are large amount of members.
                                  So, I have requested for you plz solve this issue other then change this connection jio to another network .

                                  Thank you .
                                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                    C
                                    ch sridhar
                                    Apr 1, 2017
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                                    Address: Hyderabad, Andhra Pradesh, 500072
                                    Website: consumer complaints

                                    Recharged 303/- on 28.03.2017 but not received acknowledgement. Already registered a prime member
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                                      C
                                      csc saiwar
                                      from Jaipur, Rajasthan
                                      Apr 1, 2017
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                                      Address: Jaipur, Rajasthan, 303103

                                      श्री मान जी हमने सिम कनेक्शन तो लिय है किंतु आप की कम्पनी का टावर नही होने के कारन हमारे गांव मे जिन्होने जिओ लिया ह वे सब दुखी है, इस लिये आप से अनुरोध है कि हमारी सम्स्या का समाधन करने कि कृपा करे,
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                                        U
                                        Utsa Chatterjee
                                        from Kolkata, West Bengal
                                        Apr 1, 2017
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                                        Address: Kolkata, West Bengal, 700086
                                        Website: [email protected]

                                        I have recharged my sim with 303 plan. Account is debited from bank but it is not updated to my sim. No recharge history updated under my sim. Please provide me my money back or update the balance in my sim
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