Reliance Jio Infocomm Complaints & Reviews

I dind recharge of ₹149 for my number [protected] last night.
I got deducted my bank balance of ₹149 and did not get any message related to the recharge status or any information in myjio app.
Please refund my 149 rupees as soon as possible.
I am attaching my bank statementtwith this complaint showing the debited ₹149.

My outgoing call is not going any another phone so plese help me
That's mob no is -[protected]

I am students for kiet college muradnagar location for NH-58 merrut road . Dear sir very weak signal for jio comperison to another network because every students are used jio so, networking (band frequency) not loaded because users are large amount of members.
So, I have requested for you plz solve this issue other then change this connection jio to another network .

Thank you .

Recharged 303/- on 28.03.2017 but not received acknowledgement. Already registered a prime member

श्री मान जी हमने सिम कनेक्शन तो लिय है किंतु आप की कम्पनी का टावर नही होने के कारन हमारे गांव मे जिन्होने जिओ लिया ह वे सब दुखी है, इस लिये आप से अनुरोध है कि हमारी सम्स्या का समाधन करने कि कृपा करे,

I have recharged my sim with 303 plan. Account is debited from bank but it is not updated to my sim. No recharge history updated under my sim. Please provide me my money back or update the balance in my sim

I am Preeti... My Jio number is [protected] .. I was trying to get the membership for Jio prime on 30th of March 2017.. but in the first attempt it didn't confirm me that it had been done successfully.. then I tried another time... And it deducted 99 rs two times..

I want my 99 rs to be refunded please...

Info: INB/[protected]/RELIANCE JIO INFOCOM(BILLD

Info: INB/[protected]/RELIANCE JIO INFOCOM(BILLD

Respected Sir/Madam,

This is with respect to failed TXN while adding money to JioMoney wallet on 30th March at 11.58 AM where Rs 303-/- got debited from my ICICI account via Debit Card Transaction through the billdesk payment gateway for my JioMoney wallet account SIGN IN ID: [protected].

So, I just want to know when can I expect a reversal / refund for the same.

Further JioMoney failed TXN details stated below:

1. JioMoney Failed TXN ID:[protected]
2. Amount Debited: Rs 303-/-
3. ICICI Debited TXN ID: IIN/I-Debit/Reliance/[protected]
4. DATE: 30 Mar 2017
5. TIME: 11:58PM
6. JIOMONEY Account ID: [protected]

Thanks & Regards
Vikas Mishra

I paid Rs.99/-as my mob no.[protected] for jio prime membership on 31 mar2017 bill through UPI to [protected]@icici
Rs.99/-debited from my account and credited in Indiaideas account. No confirmation received from reliance jio nor Indiaideas
UPI ref no.[protected]
So I kindly request the refund of amt Rs. 99/- from Indiaideas
To my Vpa - [protected]@icici

Hi, my name is santosh. I have tried activating my jio prime using the link i got on my alternative number (+91 [protected]) and after entering details and when tried to make the payment using net banking (Paytm), it displayed me as transaction failed but rs.99 where deducted from my paytm account. Below is the screenshot of the paytm transaction. My jio number is (+91 [protected]).

Dear sir
I am Vaishali Jaim Recharged my Jio no [protected] on 31/03/2017 for Jio Rs. 303 plan and amoun my Jio app via Net banking.
but the transaction got failed and money was debited in my account and I was not subscribed to Jio Rs. 303 plan.
I have called your customer care several times, your customer care are pathetic.
The problem is from Jio server not bank server.
I am attaching payment proofs below...

Sir/ madam i have done a recharge of 149 for my jio number on 25/03/2017 but it was unsuccessful
149 was debited from my jiomoney wallet without recharge
It's more than 6 days i have tried many times to concerned customer care, emailed my details about transaction but no action have been taken
My details of transaction is
Recharge Amount: Rs. 149/-
Date & Time of Recharge:25/03/2017 & time 12:47:50am
Recharge done through: (Jio.Com)
Payment Mode: (Jio Money)
Name of the Bank: (SBI)
Payment Transaction /Reference ID:[protected]
I m attaching my debited amount message screenshot below

Hello sir i recharge of 99 from reliance my jio apps using paytm service for jio prime membership ..from my account 99 balance deducted and also i receive that 99 balance paid to billdeskutil.with wallet tx no [protected]...on 30march at 7:17pm..
I Complaint about it to paytm to also ..
From paytm they response well
They call me in morning 31march and mail also about it and said that from paytm side recharge is successful..
You should concern with jio about it this issue.
I hav already also Complaint to jio customer care about it ..with my complaints no
SR000007P4DM..
But i stil not get any resolve to my problem..and today is last day of recharge..i don't know what i do.
This is unfair
I want plz see on my issue as soon as.
Thx
My jio no [protected]
Thx
Baljeet singh

My jio prime membership amount is diducted but jio prime membership is not active.why?
Please enrolled my no.-[protected].
My transaction details is--
Transaction no.[protected]
Date-30/03/2017, time-21:43:33
From jio money.I trying to contact the customer care but not able to reach.

Sir
iam prithvi kumar i miss my jio numbers but i donnot know the numbers of jio sim's please help me and i want to know how manyy number in my adhar card and please block my all jio sim my adhar number is[protected]
...Please help me
my other number is [protected]
please solve my problem and cantact me

Hi, today I did a recharge for 149 rs.but I didn't get any notification.but money got deducted.please rectify this problem so that I can become your trusted customer.if you didn't rectify this problem.sorry, we have to go back to our old sim.before starting any business trust is important.otheriwise it is too difficult to stay in business...

Sir/Madam I have recharge my Jio Number [protected] on 31 MARCH 2017 through Net banking. My money is deducted but Recharge not done. Your customare care no 198 not respond your side. Please refund my said amount as early as possible.

My jio prime membership amount is diducted but jio prime membership is not active. Why?
Please enrolled my no.-[protected].
My transaction details is —
Transaction no.[protected]
Date-28/03/2017, time-12:06:23
In [protected]@icici (Aproved)
By upi. I had already complaints two-time but you had not responsible because i have to paay the membership money.

I recently recharged for rs. 99 for the jio prime membership. The amount is deducted but i have not received any confirmation. I already complained through the customer care, they told the issue will be solved before 30th march 2017. Still not received any confirmation. My JIO number is [protected]. I trying to contact the customer care but not able to reach. Contact me ASAP.

Bought my jio connection about 3 weeks ago and have to say i am highly disappointed. I have yet to experience the high speed 4G connection that they boast of in their commercials. Sorry to say but my 2G was faster that this crappy jio connection. I get absolutely no reception in calls. The calls rarely connect and if through some miracle they do connect, they have a short life of barely 1-2 minutes before ut leaves us yelling "can you hear me?" again and again into the phone. Now you cant say i haven't tried to do anything about it. I have called the complaint helpline thrice. And each time have been told to wait for 48 hours. Ok i waited, now what. The connection hasn't improved. If anything they've stopped connecting my calls to the operators now apparently on account of "high call volume"(turns out I'm not alone in this plight, huh?). The bottom line is i bought this connection in hopes of better speed and reception but all i received are really poor connection that is infact worse than idea 2G, tbh, disappointment and then some more disappointment. Dont think i will be enrolling for prime membership after going through this. Thanks for nothing, Reliance!