Submit a Complaint
Claimed

Reliance Jio Infocomm Complaints & Reviews

www.jio.com
1
Updated: Apr 20, 2026
Complaints 6654
Resolved
371
Unresolved
6283
Bad 😕 It seems that Reliance Jio Infocomm has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Reliance Jio Infocomm

Having problems with Reliance Jio Infocomm?

File a complaint and get it resolved by Reliance Jio Infocomm customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Mobile Service Providers
Reliance Jio Infocomm

Reliance Jio Infocomm reviews & complaints page 288

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Deepk₹92
from Chennai, Tamil Nadu
Apr 3, 2017
Report
Copy

Address: Mumbai City, Maharashtra, 635104
Website: www.jio.com

I had recharged Rs.402 through online on 31st march for my Jio number.The prime membership subscription has only activated for my number and the balance ₹303 has not credited to my Jio number . I had contacted Jio customer care but they are telling silly reasons and they are refusing to take my complaint regarding my recharge for my Jio number, and they are telling recharge will be done within 15 days which is too long.
Reliance Jio Infocomm customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    [email protected]
    from Bhopal, Madhya Pradesh
    Apr 3, 2017
    Report
    Copy

    Address: 302021
    Website: www.consumercomplaints.in/new_complaint

    I have visited jio digital store at 25/03/2016 to change my no postpaid to prepaid but still same has not done and no once take responsibility neither digital store person or customer care person.

    And also paid for 100 RS to recharge but still no update and digital store person and customer person both do not have information it will done or not.
    Reliance Jio Infocomm customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      V
      Ved Sohoni
      from Nashik, Maharashtra
      Apr 3, 2017
      Report
      Copy

      Address: 411041

      I, the jio customer, wanted to bring your attention the poor speed of jio 4G network in our area.I have jio SIM in my 4G mobile as well as jio hotspot.But speed of both here seems like near about 2G which is about 50-70 kbps.During downloads it really sucks.When I go little nearer our town market, shops speed is bit more.But make provisions for good speed in our locality.I know it's free but we are ready to pay money and you should guarantee good 4G speed
      Reliance Jio Infocomm customer support has been notified about the posted complaint.
      View replies
      I have paid 499 through jio app on 31st Mar 2017. Received SMS too. But it didn't resembled in MyJio app and it's same old plan.
      Reply
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        H
        [email protected]
        from Kanpur, Uttar Pradesh
        Apr 3, 2017
        Resolved
        Report
        Copy
        Resolved

        Address: 135001
        Website: Jio money

        Dear sir,
        I have done wrong recharge on [protected]. I have done recharge of 303 rs via jio money apk . And it showing payment is sucess. I have done recharge on 2 april 2017. Jio money transaction id is[protected]. My number is [protected]. Please reverse this recharge to the correct number .
        Apr 13, 2017
        Complaint marked as Resolved 
        Yes sir they emailed me that we can't take any action on this tranaction. But sir other companies did it . And they have rule to transfer the recharge. To the correct number . They inform me by this email id '[email protected]'
        Apr 13, 2017
        Updated by [email protected]         They can't help me . Please sir force them to reverse the recharge
        View replies
        Dear sir,
        I have done wrong recharge on [protected]. I have done recharge of 309 rs via jio money apk . And it showing payment is sucess. I have done recharge on 11 april 2017. Jio money transaction id is BR00004NYPBP.
        My number is [protected] Please reverse this recharge to the correct number .this is my correct no [protected]
        Reply
        Dear sir,

        I have done wrong recharge on [protected]. I have done recharge of 309 rs via jio money apk . And it showing payment is sucess. I have done recharge on 13 april 2017. Jio money transaction id is[protected]. My number is [protected]. Please reverse this recharge to the correct number .
        Reply
        Dear sir,

        I have done wrong recharge on [protected]. I have done recharge of 309 rs via jio money apk . And it showing payment is sucess. I have done recharge on 13 april 2017. Jio money transaction id is ISBI[protected]CH58808406 transfer to[protected]. My number is [protected]. Please reverse this recharge to the correct number .
        Reply
        Dear sir,

        I have done wrong recharge on [protected]. I have done recharge of 309 rs via paytm . And it showing payment is sucess. I have done recharge on 12/04/2017, 14:44:06. transaction id
        IPT[protected]. My number is[protected]. Please reverse this recharge to the correct number .
        Reply
        Any 1 got money back
        Reply
        Bishwajeet Sinha's reply, Sep 9, 2018
        As pet jio business practices no one gets money back. That is secret of their profits...
        I did wrong recharge on [protected]. I have done recharge of Rs. 309 via Haptik app .
        Payment was successful.
        Recharge was done on 17th June 2017.

        Haptik transaction id is [protected].
        My number is [protected].
        Please reverse this recharge to the correct number .
        Reply
        I did wrong recharge of 309 to [protected]. On 28th july.
        I hope reliance team will help me out.
        I want reversal to [protected].

        Transaction was via Mobikwik
        ID RJ[protected]
        Thank you
        Reply
        Sir I did wrong number recharge 399 to[protected] plz help 23 July 2017 trangsation I'd. IGABRXFMH6
        PLS REPLY
        Reply
        Sir I did wrong number recharge 399 to[protected] plz help 24 July 2017 trangsation I'd, txn id BR00009BN0IE
        PLS REPLY
        Reply
        Dear sir,
        I have done wrong recharge on [protected]. I have done recharge of 399 rs via the link given by the jio message . And it showing payment is sucess. I have done recharge on 24th July 2017. Jio money transaction id is JHMP[protected].
        My number is [protected] Please reverse this recharge to the correct number .this is my correct no [protected].
        Reply
        Dear sir,
        I have done wrong recharge on [protected]. I have done recharge of 399 rs via the link given by the jio message . And it showing payment is sucess. I have done recharge on 11th aug 2017. Jio money transaction id is BR0000AXQIBN against Ewallet Reference ID[protected] .
        My number is [protected]. Please reverse this recharge to the correct t number .this is my correct no [protected].
        Reply
        By mistake i recharged on [protected] but my number is [protected] please reverse my recharge. Transection id is BR44BFF8XH
        Reply
        Dear sir,
        I have done wrong recharge on [protected]. I have done recharge of 399 rs via the link given by the jio message using paytm . And it showing payment is success. I have done recharge on 15th aug 2017. Paytm transaction id is [protected] .
        My number is [protected]. Please reverse this recharge to the correct number .
        Reply
        raaj221123's reply, Aug 19, 2017
        Have you got help??
        Sir I have done wrong recharge from Jio POS apk on12 august nuber is [protected] and I want to reverse that amount 509 to my Jio POS I'd number is [protected] plz and I am calling your costumer help line number from that day but no one is answering there plz help me to get back my money 509 I will be so greatfull to u thank u
        Reply
        Jack Rahwani's reply, Aug 16, 2017
        Plz send my money back to my POS apk ID number is 0682163806
        My number [protected] and unfortunately I recharged in [protected] of Rs 399 via phonephe application I send you image of transition I'd to resolve it
        NX[protected]
        It's the transaction id
        Reply
        My number [protected] and unfortunately I recharged in [protected] of Rs 399 via phonephe application I send you image of transition I'd to resolve it
        NX[protected]
        It's the transaction id
        Reply
        Dear sir,
        I have done wrong recharge on [protected]. I have done recharge of rs 399 via jio app. And it showing payment is sucess. I have done recharge on 15 August 2017. Jio money transaction id is JUR[protected]. My number is [protected]. Please reverse this recharge to the correct number.
        Reply
        Dear sir,
        I have done wrong recharge on [protected]. I have done recharge of rs 399 via jio app. And it showing payment is success. I have done recharge on 15 August 2017. Jio money transaction id is JUR[protected]. My number is [protected]. Please reverse this recharge to the correct number.
        Reply
        Dear sir,
        I recharged by mistake to no. [protected] of Rs 399 by using jio money apk on 17th August 2017, transaction ID[protected]. My number is [protected].
        Please reverse this recharge on my correct no.[protected].
        Reply
        Hello sir. My mistake for Jio recharge 399 mistek no [protected]
        My no is [protected]
        Recharge for Paytm wallet pilazz onther help u
        Reply
        Raushan paswan's reply, Aug 21, 2017
        Sorry mistek no 7903565262
        Sir mene khud se mere jio no pe 501. rs ka recharge kiya isd plan juski validity he 28 days sir mera no he ([protected]) n sir galty se ek digit galat type ho gaya wrong number is *([protected])* sir plz mera recharge mujhe wapis de dijiye
        Reply
        Dear sir,
        I have done wrong recharge Rs. 399 on [protected] instead of [protected] via Paytm app on 09 October 2017 having reference complained number [protected]. Mistake of one digit is occurred during recharge.Wrong recharge number is switched off.Please ask jio to refund my amount to my Paytm Wallet.
        Reply
        Sir I have done wrong recharge to [protected] rupees 399/-
        Please help me sir my transaction I'd is[protected]
        Reply
        sir
        Yesterday I recharged 399 to jio but that's goes to another number please tell me what can I do now ...
        Reply
        I have recharged a wrong number via jio money of rupees 399 to +[protected] please refund the money to [protected]
        Reply
        I have recharged by retailer on the wrong no considering it as my no
        Could it be reversed???
        Reply
        Hi Team,

        Please note that just now tried to recharge Jio prepaid number ([protected]) with 459 plan. However above number is incorrect and correct number is ([protected]) .Please help to revert the recharge of Below Jio number ([protected]) to correct number as below [protected].
        Reply
        Hello sir,

        I had done wrong recharge on these number [protected].

        My actual number is [protected].Could you please revert back the transaction done on the wrong number [protected].

        The transaction was for 399 rs.
        Reply
        Dear sir,
        I recharged by mistake to no. [protected] of Rs 399 by a shop. My number is [protected]
        Please reverse this recharge on my correct no.[protected]
        Reply
        Dear sir
        I am Vijay Kumar I will recharge my number
        [protected] but it will recharge wrong number mistake [protected] rs 499 plz help me sir my dad was very angry
        I hope you will me sir pls help
        Reply
        Dear sir,
        I recharged by mistake to no. [protected] of Rs 399 by using jio money apk on 06th jan 2018, transaction ID[NX[protected]]. My number is [[protected]] incorrect number is [protected]
        Please reverse this recharge on my correct no.[[protected]].
        Reply
        Dear sir,  
        I have done wrong recharge on [protected]. I have done recharge of rs 399 via phonepe app. And it showing payment is success. I have done recharge on 09 January 2018. Phonepe transaction id is (NX[protected]). My number is [[protected]]. Please reverse this recharge to the correct number.
        Reply
        Respected Sir,

        I had wrongly done jio Recharge for wrong jio number using PaytmMall app with Rs.399 plan
        OPERATOR REFF. NO.[protected]
        Amount:-Rs.399
        Mob. No.[protected]
        Date & Time:-24-April-2018: Time 04:04 Pm
        I requested to you please give me Refund above mentioned Amount as earliest.

        Thank you
        Reply
        Dear sir,

        I have done recharge on [[protected]]. I have done recharge of 399 rs via the link given by the jio message using net banking . And it showing payment is success. I have done recharge on 12/05/2018, 10.59 am. Net banking transaction id is [IGADMXSCF8] .
        please reverse my amount in my A/C No .
        Reply
        Dr.sir
        I have mistakely done recharge on Wrong no.for 399 plan via Debit card, SBI.Wanted to get back it .my no. Is [protected].
        Recharge donee on the wrong no.is [protected].kindly help me out from this problem sir.
        Thanking you
        Reply
        These people mailed me and asked me for my phone number and I gave them. They lured me to give my debit card details and did a transaction for 13999 rupees and asked for OTP. and they looted money from me. Request you all not to use this platform
        Reply
        I've mistakenly recharged a wrong jio no instead of mine, customer care support refused to reverse it or refund it so plz kindly help me with dis..
        ORN # [protected]
        Kindly help me with this. Recharged amount was 599 RS..
        Reply
        I have done wrong recharge on [protected]. I have done recharge of 599 rs . And it showing payment is sucess. I have done recharge on 27/09/2020, 9:45pm. My number is [protected]. Please reverse this recharge to the correct number .
        Reply
        I have recharged jio number with paytm that number was wrong please check it. Please reserve the recharge correct number. Correct number is [protected]
        Reply
        jayanthi subramaniam December 2, 2020

        By oversight I have wrongly charged Jio Mobile number [protected] for Rs.599 on 1/12/2020 instead of [protected] of Jayanthi Subramaniamand now I would like to take back refund. However, I have paid Rs.599 on 2/12/2020 to activate my mobile. Please get me refund at the earliest.
        Reply
        C.k. Subramaniam's reply, Dec 2, 2020
        Please send an early reply as I am a senior citizen
        Helpful
        2 other people found this review helpful
        2 found this helpful
        40 Comments
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          sum sk
          from Julana Shadipur, Haryana
          Apr 3, 2017
          Report
          Copy

          Address: Panchkula, Haryana, 134107
          Website: Reliance Jio

          We are working in defence sector and willing to take jio connection. But there is no range in chandimandir cantt, chandimandir, panchkula, haryana. Please arrage a fast moving network there to providing good network facility to soldiers
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            papan5069
            from Delhi, Delhi
            Apr 3, 2017
            Report
            Copy

            Address: Mumbai City, Maharashtra, 400012
            Website: Reliance jio

            I had purchased jio wifi device and paid 99 for prime membership. On 28th march customer service executive called me and asked to recharge with one of the available plans to continue my services. Since i have heavy internet usage, i recharged with rs. 999 with no daily limit o[censored]sage.

            Now, jio is refusing to give benefit of my recharge because they exyended their free service and even i have paid rs. 999, i will be able to get benefit by july 2017. This is ridiculous, why should i get benefit after 3 months when i have already paid and recharged. Jio is clearly cheating people of money.

            Please help me get my money refunded or activate my services as per plan 999.
            Reliance Jio Infocomm customer support has been notified about the posted complaint.
            View replies
            Dear papan5069,

            It is to be informed u that, from 16/04/2017 to 15/07/2017 you will get 100 GB of High speed data without any extra cost instead of 1 GB/day. And also these data is free to u till completion of 100 GB or 15/07/2017 which ever is earlier. From 16/07/2017 onward you will get the benefits of Rs.999/- plan.

            ANGURAJ
            Reply
            thank you for the confirmatiin and it was a big relief.

            i hope there will be no limitation per day according to my plan.
            Reply
            Helpful
            Found this helpful?
            2 Comments
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              C
              Chitrasen Jaiswal
              from Jabalpur, Madhya Pradesh
              Apr 2, 2017
              Report
              Copy

              Address: Raigarh, Chhattisgarh, 496107

              My balance was deducted on 30 march of 1208rs when i was trying to add money in jio wallet and not added in jiomoney wallet what can i do.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                Rajendra dhangar
                from Pune, Maharashtra
                Apr 2, 2017
                Report
                Copy

                My mobile no is [protected]. I done the the recharge of 303 rs by using jio money but i dont gate cash back.
                Solve my problem as possibale as
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  K
                  Kthiresan
                  from Vadodara, Gujarat
                  Apr 2, 2017
                  Report
                  Copy

                  Website: Jio

                  I am kathiresan from musiri in tamilnadu. My mobile ( and all jio customers also) network has detected as No service. So do best as soon as possible. Thank you.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    siddivinayak jawalker
                    from Hyderabad, Telangana
                    Apr 2, 2017
                    Report
                    Copy

                    Address: Hyderabad, Andhra Pradesh, 502032
                    Website: jiomoney

                    I have recharged jio money with 300 balance and done 99 recharge do my balance should be Rs.201 but my balance is shown as Rs.0 and the customer care toll free [protected] or [protected]@jiomoney.com seems to be of no use as nobody answers or reply to our concerns. I want my complete balance money as my confidence on jiomoney is lost... I have waited for more than 2 weeks hoping to get the error corrected.

                    Contact #[protected]
                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
                    Apr 02, 2017
                    Updated by siddivinayak jawalker                     Remove that phone number which is incorrect
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      priteshgada
                      from Mumbai, Maharashtra
                      Apr 2, 2017
                      Report
                      Copy

                      Address: Mumbai City, Maharashtra, 400001
                      Website: www.jio.com

                      On 14.03.2017 i have paid towards jio prime membership & subsequent plan effective 1st april 2017. Now since 1st april all the service to my jio number is closed. Not getting any response from customer care. Below is the details of the payment done.

                      14 mar 2017 19:16:55
                      Rs.303
                      Ref : br000014um6e

                      14 mar 2017 19:16:55
                      Rs.99
                      Ref : br000014um6e
                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        O
                        Onlybadshah
                        from Korba, Chhattisgarh
                        Apr 2, 2017
                        Report
                        Copy

                        Address: Sagar, Madhya Pradesh, 470002
                        Website: Jio

                        I have done recharge of 303 on my number [protected] using jio money wallet. Jio money is showing transaction successful and money got debited but still i didnt recieved any conformation message. And last recharges is also not showing that transaction. Please help.

                        My number - [protected]
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Akash Khare
                          from Mysore, Karnataka
                          Apr 2, 2017
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Bangalore, Karnataka, 560045

                          I tried ₹99 Jio recharge on 31st March 2017, money got deducted from bank but recharge page got hung after that and I didn't receive Jio prime membership or money refund. I am trying Jio live chat since then but no one is responding.

                          Below are the transaction details:

                          99.00
                          [protected]
                          BIL/[protected]/PGMIB-Jio/RELIANCEJIO_I

                          Please provide Jio prime membership or refund my money.
                          Apr 3, 2017
                          Complaint marked as Resolved 
                          I have got Jio prime membership on 3rd April so closing this request.
                          Reliance Jio Infocomm customer support has been notified about the posted complaint.
                          View replies
                          Recharged 509 on 15.4.17 online but still getting 1Gb
                          Reply
                          BIL/[protected]/PGMIB-Recharge/RELIANCEJIO_NIC
                          I tried ₹399 (84 days Validity) Jio recharge on 1st July 2018, money got deducted from bank but recharge page got hung after that and I didn't receive Jio deta offer or money refund. I am trying Jio live chat since then but no one is responding.

                          Bill Details are,

                          BIL/[protected]/PGMIB-Recharge/RELIANCEJIO_NIC

                          Dt: 01.07.2018

                          Amount: Rs. 399.00

                          please recharge on Mobile no is [protected]
                          Contact no [protected]
                          Reply
                          BIL/[protected]/PGMIB-Recharge/RELIANCEJIO_NIC
                          I tried ₹399 (84 days Validity) Jio recharge on 1st July 2018, money got deducted from bank but recharge page got hung after that and I didn't receive Jio deta offer or money refund. I am trying Jio live chat since then but no one is responding.

                          Bill Details are,

                          BIL/[protected]/PGMIB-Recharge/RELIANCEJIO_NIC

                          Dt: 01.07.2018

                          Amount: Rs. 399.00

                          please recharge on Mobile no is [protected]
                          Contact no [protected]
                          Reply
                          Helpful
                          Found this helpful?
                          3 Comments
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            N
                            Nixxx
                            from Kolkata, West Bengal
                            Apr 1, 2017
                            Report
                            Copy

                            Address: Kolkata, West Bengal, 700090
                            Website: www.jiomoney.com

                            Dear sir,
                            I m a Jio user. Two days before I had done a recharge of 303 rupees by using Jio money app through my debit card, unfortunately my payment was FAILED but my money deducted from account.After that I tried once more time and the payment was successful.But I again charged 303 rupees that means total 606 rupees for a single recharge plan. I asked to the customer Care executive and they assured me that amount will be automatically refunded within the two working days. But already the two days has been left and I have not received any amount that I lost.
                            TXN ID : IU[protected]

                            I request kindly look into the problem as soon as possible.
                            Reliance Jio Infocomm customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              D
                              drmksinha
                              from Delhi, Delhi
                              Apr 1, 2017
                              Report
                              Copy

                              Address: 400703
                              Website: Relianceinfocom Com

                              I paid Rs 99+303 in March 2017 for #[protected] using credit card [protected]. All payments successful and initially shown by Myjio. Now Myjio shows 0 balance. Pl rectify.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                malaay ghosh
                                from Kolkata, West Bengal
                                Apr 1, 2017
                                Report
                                Copy

                                Address: Kolkata, West Bengal
                                Website: NA

                                On 31st March I recharge a jio number by Rs.303 at 4:15 PM of order no.[protected] but it is showing processing for more than 24 hours. Please resolve the issue at the earliest .If not please refund back my balance to my account.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  Modhurima Sarkar
                                  from Kolkata, West Bengal
                                  Apr 1, 2017
                                  Report
                                  Copy

                                  Address: Kolkata, West Bengal
                                  Website: jio.care

                                  I, Madhurima sarkar my jio no.[protected]. I recharged my number yestarday on 5.58pm for rs.303 plan online mode via vijaya bank debit card. After recharging till now I don't get any confirmation mail/massage, where as 303 rs deducted from my a/c. Please repair this problem or else refund my money. I tried to contact with customer care but they didn't make any response. I also sent mail to jio care they too didnot reply me. I provide transaction msg which i get from my bank.
                                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    K
                                    Kos2410
                                    from Delhi, Delhi
                                    Apr 1, 2017
                                    Report
                                    Copy

                                    On 31st march i was using jiomoney but after some time it ask me password to sign in which i have forgotten already. I have gone for forgot option and ask for dob wguch is again stating that no dob registered for this user. Now my account is block. I want to make it usable again. I call yhe customer care many time but no response. So please help me to unblock my jiomoney account. My jio no. Is [protected].
                                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      L
                                      Laxman Chaval
                                      from Pune, Maharashtra
                                      Apr 1, 2017
                                      Report
                                      Copy

                                      Address: Jalna, Maharashtra, 431203
                                      Website: www.jio.com

                                      Dear Jio Team,
                                      I was recharge jio prime 99 from my jio app on 31st march and also money deducted in my A/c but till date no any massage from jio to confirmation, and not showing to recharge status kindly solve the problem
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        Ann_19
                                        from Tiruvannamalai, Tamil Nadu
                                        Apr 1, 2017
                                        Report
                                        Copy

                                        Address: Chennai, Tamil Nadu, 600033
                                        Website: Jio.com

                                        Worst service. No customer concerns. Spoke to cs for around 2 hrs 30 min. Issue not yet resolved. I do not know how cs is working without manager or supervisor. I am yet to receive calls from Mr. Suresh manager which was supposed to happen @10 am. Now time is around 1:45 PM. No calls yet. Worst service by gopinath, pravin Kumar who are floor supervisors. I'm not willing to proceed wid Jio. Let me know d procedure for disconnection of Jio. They are unable to sort out a simple problem of mine.
                                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Aircel
                                          2.8
                                          (10595)
                                          Paytronic Network
                                          3.9
                                          (26)
                                          iRechargeOnline.com
                                          1
                                          (243)