Reliance Jio Infocomm Complaints & Reviews

My jio 4g net not connected since last 5 days.four day before I have made complain . And thair words are as under " you will hear from us in the next 48 hours". Very sad that their 48 hours are not completed yet and my problem remains same. Very disgusting this type of CUSTOMER care service. Tell me when their 48 hours complited to solve my PROBLEM. Their 198 and 199 number of customer care are fake, no one can receive this call . It's all to make fool .

Dear sir/madam
I created welcome offer code for jio sim on 11 october 2016. Next day 12th of october, i approached reliance digital show room at perambur, chennai to get jio sim,
After get my aadhar card info and bio metric authentication, the sales rep. Told that the code already redeemed and she told me to send mail to customer care.

The same day i sent mail and i received auto acknowledgement in mail. Till now no response from customer care.

Today (17 october 2016) same thing happened with my wife's mobile.

Its seems like the sales people are doing some tricks on this.

After the lots of complaints in same issue, i am afraid that my mobile imei number and my aadhar details will misuse by others.

Please do necessary things to solve this issue

Thanks
Joseph

My phone is VoLTE but only LTE is showing.Whenever i make a call using Jio4G Voice app, it always come that"unable to establish this call"... I will be ur paying customer soon
Please resolve my problem...What should be done to make my mobile VoLTE .
The speed very rarely come in Mb/sec
I have downloaded all your jio apps like -Jio cinema, Jio money etc..but the speed is not increased.All the app are updated ..

As per ur procedure I downloaded jio app n ported my existing no.to jio, received port no-533359., went to reliance digital but they told that I need a barcode n its been 5 days now that I hv not yet received barcode n the staff was also inefficient to guide me thru it properly.I have samsung galaxy tab A8 with LTE as mentioned on the reliance site.
Kindly provide feedback.

Today I visited a store on Surat for Jio Sim. The guy asked me to download jio app whereby i will get a coupon code. after downloading the jio app, it asked me for my aadhar card detail which i entered accordingly and i got the coupon code. The store guy then took a small device took my finger print in it and then said that this coupon is already being redeemed. after many such attempts same results - COUPON ALREADY REDEEMED !!!
WHAT A SCAM BY JIO TEAM. NOW THEY HAVE MY IDENTITY AND ARE MISUSING IT.
my name : Rajesh Gupta
Coupon code on which no Sim is issued to me : [protected]
Location : Surat Pin code : 395009
contact no: [protected]

This Scam seems to be bigger than 2G scam Guys as now they are misusing individual identity of Indian citizens.
I am attaching herewith the screenshot of that coupon code .

Sir, my jio join code was [protected]. I gave jio join code along with my adhar card id to digital express, adhichini, aurobindo marg, new delhi-110016 but he didn't gave me sim and told me that my code is already some one illegaly redeemed.
So please look into this matter and send me another code and cancel that sim for which my code was redeemed.

Thanking you

R. K. Singh

Dear Jio,

My name : Gangisetty.pavankumar
on[protected] i took my jio sim number [protected]. and registered mobile no is [protected]. still it did n't activated.
you are giving free, taking this much of time is not proper.

kindly under stand, i would be ur paying customer after 2 months.
kindly look in to it

regards,
pavan.G
[protected]
pavankumar.[protected]@livehealth.in

Sir my jio join code was [protected] i gave that along with my adhar card id. But he didn't gave me sim and told me to wait for a week, today i went to digi express store and they are telling that my code is already reedemed.
Someone illegaly reedemed it and retailer are selling codes in 200-500.
So please look into this matter and send me another code and cancel that sim for which my code was reedemed.
Thanking you
Abhishek lather
[protected]

Dear sir,

Yesterday i applied for a reliance jio 4g sim card. I have generated barcode in my 4g mobile. The operator yesterday saying that barcode is already been used to issue a sim card. The barcode is generated on 10th oct 2016. How to used in my barcode. Code is[protected] alternate number given is [protected] and mail id: [protected]@gmail.com. Please suggest what to do? Jio office is not responding. Can you give me alternative barcode. I have attached my barcode photo.. Please find it

Note:barcode is unique in each mobile... Its big issue your side...

Hi Sir,
I have purchase a LyF water 10 mobile and along with free jio sim on 19 September 2016 and gave proper details but could not activate the sim till now.

i visited Sunday same store reliance digital marathalli and give all the details but they could not found my document and then again they gave me new jio SIM connection and they submiited the document and i got confirmation email and mobile # [protected] and order no-NO00000NO8WH and same day my friend got call for the confirmation of address where am staying and verified properly.

even though all fine i got a shocked email
Dear Customer,
We regret to inform you that we were unable to process your application with "NO00000NO8WH" for the new connection due to incomplete or mismatched information.please contact jio store or reatils.

please can you let me know what is going on i am totally fed up the process visited three times store and nothing happened please resolve the issue ASAP.

my conatct# [protected]
document provided- voter id card and pan card both
Name-Ramesh Kumar Sah
Voter id=SPJ0594085

Thanks,
Ramesh Kumar Saa
Pan-DBKPS2719L

Respected sir/mam,

I would like to draw your kind attention that i am facing difficulty in porting my existing number from reliance communication to reliance jio.

Details are below:

Porting no. [protected].
Existing operator: reliance communication.

Initially i made a mnp request using your ekyc method to reliance jio store
(details below)

1. order no. - no00000esvxu. dated 30.09.2016. (upc code - ek112258)
Against this 3 nos. service request nos were created viz.
A. sr000001yodm, dated 04.10.2016.
B. sr00000248ri. dated 09.10.2016.
C. sr000002auvw. dated 15.10.2016.

I was constantly following up with your jio customer care team and finally as advised by your following floor manager on different dates

1. mr. nilanjan roy.
2. mr issac edward john
3. mr. deepak kumar singh.
4. m. avip roy

I had made another 2 nos. mnp request. using your ekyc method. of the same number -[protected] (details below):

2. order no.- no00000kitob. dated 10.10.2016. (upc code - ek112258)
3. order no.- no00000o9yso. dated 16.10.2016. (upc code - ek127567)
-

I also called up reliance communication. they communicated-"as per the details checked and verified in our records, there is no request found for mobile number portability hence, we request you to kindly visit point of request.

Will request your good self to help me in this matter.

With best regards,
Sandip roy chowdhury.
[protected].

Sim not activated yet. I don’t know anything sir. They told me wait more than 1 month. What is this sir, we are student, have not sufficient time to again for a sim. If they cant activate a sim card then y told they give good service. Now i am stheyffered from this matters other day many student will be stuffer. They was also a student.. If they having this type of problem thn wat they will do?. I am also a telecom engineering student and i am having this prblem. I thought they guys really give good service for student but its not. I gave them already my every details my aadhaar card details and scan of it in their mail adresss.. They can link it to my aadhar card but they are doing wrong with me day by day. I need a solution sir.. Thts my request.
The complaint number gave by jio company is
Case id sr000001u7l8 and case id-sr1fqfi
Yours faithfullly
Diptanu majumder

Its really an idiotic things happening around.. Howcome another person can get a sim using my details that's highly conf even after scaning the fingerprint.they are saying my code is Alredy redeemed.this is exactly a fraudulent case. I wonder viewing the same complaints here fr the most.Pls do the needful so that I can get a sim as soon as possible

I have generatef barcode through Myjio app against my Aadhaar card number and IMEI. When I approached their store, they informed me that this barcode is already redeemed. As Aadhaar and IMEI is strictly belonging to me then how they can issue a sim card to a third person with my personal details. It is clearly a criminal offence. In this regard I have sent 2 e-mails to jio customer care but didn't get any response
Kindly arrange to take appropriate actions against them.
Thanks with Best regards
Santhi j Nair

My jio dongle2 is not giving me good speed like 4G visited store three time related to this but no solution provided to me I have paid Rs.2000 for this but worst experience just take back your dongle will never use reliance service again.
cant play HD video in YouTube even buffering always. its a fake advertisement that it will give speed of 10-40 Mbps. the dongle I bought from jio store at BCS new Shimla used to connect 10 person at a time but I cannot get a good speed in single laptop than on 10 users the speed will get slowdown to bit per second. kindly take back your dongle not interested after visiting three time Jio store no solution its my first 6 day experience of Jio and today is 7th day I am sending this complaint.

Sorry to inform you that after approaching Reliance Digital Express store, I came to know that my coupon code had already been redeemed. Even after Adhar card finger print verification they said that my coupon code had been redeemed. To my utter surprise how can anybody redeem my coupon generated by my mobile. I think this is a case of fraud.

I would request Reliance Digital to clarify this matter urgently, so that I can get the Jio Sim as soon as possible.

Regards

TARUN KUMAR NANDI
MOBILE [protected]
Email ID [protected]@gmail.com

Meri nai samsung j7 prime k liye reliance ki jio sim chahiye thi reliance store pr barcode genrate krne ko kaha gaya to maine barcode genrate ke to wo kahne lge ke ye barcode use ho chuka h, i m very upset to listen this, mai dusri jagah bhi gaya to wahan bhi yahi kaha gaya mujhse.please bataiye mai kya karu iske liye jsse mujhe reliance sim mil ske.

Dear friends pls don't use Jio money worst wallet usually i am interested to use al wallets like paytm, mobikwik, free charge, airtel money, M-Pesa etc which is device and app working also so good even starting time also but this this bloody Jiomoney wallet nothing working unnecessary i loaded 10k but when we trying to transfer always fail and even not open also and I sent a mails also so many times but there is no reply they don't bother also so kindly m requesting you to pls don't support this type of bloody wallets
Regards
Ramagiri

I applied for the reliance jio sim on dt. 15/10/2016. After doing formalities I got coupon code and went to nearest digital express mini at Vishrantwadi they said that coupon code is already redeemed and cannot be provided. However it is to inform you tha it is quite impossible. Screen shot of the same is enclosed herewith for your ready ref.
An early action is anticipated.

My contact no. is [protected]
e mail - [protected]@gmail.com

Dear Sir/Madam,
It is hereby to inform you that I have applied for a prepaid Jio sim in the name of Rajiv Kumar Rakhecha for which I have submitted the I'd and address proof of License and with a coupon code . Luckily I got the sim on 28/09/16 bearing, ICCID:[protected], IMSI:[protected], an alternate number was given for correspondence, but till now the sim card is not yet activated.

So, I request you to kindly look into the matter and do the needful