Reliance Jio Infocomm Complaints & Reviews

Sir i brought a jio sim and its been more than 10 days since i have been having it but still its not activated though i received a message from the company that your jio number is ready for activation but when i insert my jio sim on my samsung galaxy s6 edge phone no networks appear it only says emergency calls only. I have attached the Screenshot of the meassage i received from the company. Please respond as soon as possible and help in solving my problem resulting in the activation of my jio sim. My jio number is [protected]. Please help me so that i can activate my jio sim. Thanks

Worst voice call experience I have gained in recent days after I brought the jio sim.. the network is always busy..data pack is good .but definitely not up to the mark to compete with Airtel 4g.. in some cases Aircel 3g can throw a challenge to jio 4g...and in the case of voice calling..the sound is not clear .. there's so much noise and the main problem is you cannot connect the call at one try ..you have to try at least 10 times to get the call connected..this is so annoying... Didn't expect this from jio ... Had a expectations ..and they disappointed me in every possible way... My name is arghya ghosal from Kolkata... My no is [protected] ..thanks :)

I bought a LYF handset (28 july 2016) and got a jio sim card ([protected]) with jio preview offer for 3 month after one month the jio preview offer convert to welcome offer i am not be able to use internet. i want back my jio preview offer for 3 month..
i contact jio customer care but they never response my call...
What should i do and where i complain...

அய்யா வணக்கம் உங்களின் jio sim கடந்த 10 நாட்களாக chennai வண்ணாரப்பேட்டையில் உள்ள reliance digital xpress mini store ல் கிடைக்கவில்லை தினமும் அலைந்து நோந்து நூடுல்ஸ் ஆனது தான் மிச்சம் ஆனால் அருகிலுள்ள அனைத்து recharge கடைகளில் 300ரூபாய்க்கு கிடைக்குது அது எப்படி என்று தெரிந்துகொள்ளலாமா தயவு செய்து மக்களை ஏமாற்றதீர்
அனைவர்க்கும் எளிய முறையில் கிடைக்க நடவடிக்கை எடுக்க வேண்டும் கள்ள சந்தை ஒளிப்போம்

Hi
My name is Jayaram, i have got the barcode required to get the Jio SIM, but the Reliance Digital Express outlets are not providing the SIM.
They are making falses promises for giving the SIM but are blocking the SIM's meant for the Consumers and selling the SIM's illegally for Money in the backdrop, as the demand is high now for Jio SIM.
Will the Reliance authorities look into this fraud?
Please stop this and advise your authorised outlets in Visakhapatnam to distribute the SIM's ligellay to the consumers as per the prosedures.

Thanks & Regards
Jayaram M
[protected]

There were around 50 people standing in queue to get jio sim in a reliance digital store near velachery 100ft road chennai Tamil Nadu and there is guy as store gives 10 to 15 sim to some other who are known to him. And then tells people that device is not working. Such a creep. And when asked about his employee id shows an attitude that in such a way that he is an CEO of JIO company Emp Id 6021995 Name K KrishnaMoorthy

I am Ashish kumar mishra and my jio number [protected]is slow download speed (7-40 kbps ) and my unlimited data has been limited within one month. So plz provide unlimited data again for 2 month fastly. Some time calling to jio sim to other sim like bsnl idea airtel there was network busy.and in jio costumer care anybody no recive my call so my problem solve fastly my other number [protected]

Hi i m sandeep from bhagalpur, 4 days ago i bought a jiofi device and got a blank sim with it(Without Number) and till date the sim is not activated as i went to the digital store they are saying i will take 10 days, before it they told it will be activated within a day and today i again visited store and the guy presnt there told me "Jo karna hai kar lo ab aur ni hoga activate Mumbai jaa k karwao"
please do something it is too embarassing although paying 2000 Rs i am facing to such problems
Thanks
Alternate No:- [protected]

Hello
My name is Anupam Dutta.My jio no is [protected]. I lives in Burdwan West Bengal.From last few days I m unable to use data.. calling is working but data is not working... help me and resolving my problem. downloading speed is very slow about 5 to 7 kbps only and that also not steady no downloading is possible.
So many time I was call to jio customer care but no one receive my call...

Sir/Madam
I was told that I would be provided with the jio sim if I purchase the handset and the sim would be activated within 2-3 days. And hence I purchased the handset on 6th Sep 2016 evening, then the shopkeeper asked me to come the next day and sim activation would be done. Again when I went the next day he is asking to come again in the afternoon, then again in the evening and next day and so on. I have spent a whole week going to shop and asking for the sim. When approached the Jio Service Centre on Saturday 10th Sep 2016, they assured me that sim would be available with the retail outlet on Monday. If they don’t provide it, then they would give and activation would be done within 10 minutes if Adhaar Card is given. But today, the shopkeeper told the sim is not yet available. I went to the service centre who had assured me that he would definitely get the activation done today. But today he is telling no stock. There is no response for the email, no one at the customer care receive the call. If it is that the handset gets one sim they should have provided both the set and the sim at the outlet. How fair is it making a customer roam about, leaving their work? It amounts to a huge loss to the customers and also unnecessary travel and waste of time and money just to enquire regarding this.
The Mobile too is not good. Even if not used, the battery comes down and gets heated up when charged or a call for just 10 minutes. When enquired at the shop, he said to check again for one day, if the problem persists then within a week of purchase he would replace it. When I approached saying that the problem continues, he asked me to go the service centre. There they told, that value is low, so nothing can be done. The quality differs with price, but here the mobile heats up and it is not that high priced mobile doesn't get heated up and low priced mobile heats up. The service centre persons also don't respond properly.
Kindly look into the matter.
Regards
Ramya

I bought a LYF handset and got a jio sim card([protected]) with jio preview offer for 3 month
after one month the jio sim card is not working i am not be able to use internet, outgoing call as well as Incoming call
I decided to complain to customer care But No one receive call and when i reach jio office they told we havnt any complain ID
What should i do and where i complain

I got myslf a jiofi hotspot on last Thursday (8/11/16) and my connection got activated 9/11/16.. I was using data as i was assured by the digital express sales person dat i ll b getting full data benifit as preview. Bt aftr using using 4GB data, i m getting a message that DATA EXHAUSTED . PLZ RECHARGE. CALLED CUSTOMER CARE.. THEY CANNOT PROVIDE ME WITH PROPER SOLTN. I M AMAZED WITH THE COMPANY POLICY, THE PEOPLE WHO R BUYING THE DEVICE THEY ARE NOT GETTING DATA SERVICE BUT PEOPLE WHO ARE GETTING SIM FOR FREE THEY R UTILIZING IT MOST. . I CANT ACCESS NET FROM JIOFI2 FORM 10TH SEP 16. 3 DAYS & STILL NO HELP..

Hello
My name is Ansar Shah.My jio no is [protected]. I lives in Ner Parsopant Dist Yavatmal Maharashtra.From last few days I m unable to use data.. calling is working but data is not working... help me and resolving my problem. My alternate no are is
[protected]
[protected]
So many time I was call to jio customer care but no one recive my call...

Sir i bought jio sim 15 days before at jio centre Tuticorin tamilnadu. But still now not activate. I am not getting jio mobile number also. I cotact so many times jio representatives they are not given solution. Worst customer service. Kindly activate my jio sim soon as possible

My jio sim ICCID[protected]
IMSI No [protected]
my alternate mobile no. [protected]

Sir kindly rectify my...

Sir maine jio sim barmer se ankit name ke sub-dealer se li thi sim lene ke 25 din baad bhi sim abhi tak active nhi hui hai... Or na hi muje ankit or na hi reliance jio center barmer ki tarf se koi bhi sahi jawab nhi de raha hai... Sim lene ke 20 se 25 din tak abhi koi jawab nhi mila jab bhi ph ya complain karte hai to sim start ho jayge bol ke bej dete hai...bt activate nh karte..mai bohat pareshan hu jio care or ankit jio sub-dealer dealer se...

Reliance jio sim is not availanle in market from 1 month and the shopkeepers those have stock they sell the sim in an unnecessary amount . I just fed up to reach every day at reliance stores
I want to ask one thing only i[censored] have a vast target to provide jio sim to each and every citizen of india than why not reliance make a such amount of sim stock . Many of my frirnds those who purchased they are still waiting for activation from past few 20-25 days. I think its a worst service from mukesh ambani
It is better to convert their business and move on to wada pao thela at mumbai chaupati that is much better for him...

I have visited the JIO digital office Dharmavaram for new connection. They have refused to take my request and I was not allowed to in side the office by security guard. I have found that there is no any communication notice regarding non availability of SIMS and I have requested the security guard for arrival of new connection, he has not given me any information and his answer was reckless.

Regards,
One of your customer

Team jio i brought my jio sim on 22/8/2016 .then after like 7 or 8 day later i recieved a message from jio saying(thankyou for choosing jio etc etc) then i called[protected] from my alternate mobile sim then they told u rised a complain for activation your sim is earliest they will send another message in 48 hours then i can activate my jio sim .But now its 5 days but i didnt recieved any message and my collages took a sim on 10/9/2016 and his sim is activated in three days .please team jio activate my jio sim as soon as possible...

Dear Sir,
I bought a Reliance JioFi2 device on 7th of September from Reliance Digi Xpress Mini Store, Bank More, Dhanbad. Jharkhand. Along with this device the executive gave me a blank sim saying that within 3 to 4 days a msg will come on my alternate number and then after verification my sim will get activated. But it's been more then 4 days now that I haven't yet got any msg nor my jio sim has got activated. When trying to contact the store executive they just keep on saying that the sim will be activated soon.
I therefore request you to please take some helpful steps regarding this and solve my problem as soon as possible.
Regards,
Gautam.

Device Commodity Name: Router M2 (Black)
IMEI : [protected]
EAN:[protected]

JIO SIM ICCID:[protected]
JIO SIM IMEI: [protected]

My alternate number: [protected]

I bought a lyf water 5 mobile with a jio sim. All the process including tele-verification has been completed. And I also downloaded all apps from my jio app. Now the problem is in the my jio app, I couldn't sign in as I did not get a verification link in my mail. There are no mails from jio in my inbox as well as the spam. And there is no sign of any network in my phone even after proper verification. I couldn't understand why!!!