Reliance Jio Infocomm Complaints & Reviews

Hello, i am using coolpad note 3 lite, and i have downloaded myjio app, after downloading i got the coupon code that can be availed for jio sim, but company is refusing to provide sim as the executives are saying that your phone is not eligible for the jio preview offer, if my phone is not eligible why i got the coupon code to get the sim. So poor of jio....

Team

Very poor service.. Cheap product and cheap customert service.

I bought new [protected] and register number [protected] with handset with plan of voice and data unlimited for next 3 months.

To my surprise after using for 2gb it says ur pack is exhausted now. Logged a complaint with customer care and they assured resolution in 48 hrs.

To my surprise after 36 hrs i get to know that...

According to reliance, the offer was unlimited usage of internet data (4g), national and local calls and sms. Roaming also was offered free. This offer is for specially samsung mobile users. I use samsung galaxy note 5 duos. My handset is valid for the offer.
I availed the offer as guided by the reliance jio customer care and submitted all the formalities to digital mini sotre. And got the simcard.
Initially when i checked in...

I think reliance jio unlimited 4g offer is just a mean to sell the lyf phone which i would have not bought otherwise in any case. I got ok speed for 2 days, something like 13 mbps on speedtest, which is actually comparable to 3g. And now from two days i have been getting speed of around 1 mbps. Speedtest screenshot attached. My number is [protected]....

Its been a week since i have taken flame 2 reliance jio mobile. I had taken the mobile on 16 july and sim has not been activated yet. This is my complaint number: sr000000cgyz. There is no response even from customer care now. Seems like i have been cheated or fooled. Everyday i call them and they say that sim will be activated by evening. What should i do.. Please provide some suggestions....

I purchased lyf and reliance jio sim from reliance digital housar road banglore on 19 july noon. I was told the sim will get activated within few hours.
Till date it has not happened.
On calling reliance digital they say there work is to sell and had forwarded my papers.
I fell cheated by these people. If this is there behavior before commercial launch than what will happen later.
I will now never ever go for reliance...

I am not happy wth ur break services I am working in ur reliance jio company frm wipro it's 9 & half hour duty it's fine but one hour break agenda as ur agenda it's not proper tht is our rights that we cn take according to our way ur login shd b 8 & half hour tht is important we r giving u but one hour break(15minutes first break thn lunch break half n hour & thn 15 minutes last break tht shd b in our way not by ur way)...

Jio is making fool of customers

My jio mobile no. Is [protected]
My other contact no is [protected]

My address is 958 press street jagadhri (135003)
Dist - yamuna nagar
Tate - haryana

I have a problem of network (Signals) and problem of speed
When the sim is given to me i have been told that i get unlimited 4g but i am not even getting the speed of 3g.Network are not...

It has been almost 72 hr past but no information recieved by me related activation of my sim. It is a hall of shame for reliance for this type of service. The retailor has told me after 48 hr the sim will be activated but nothing has done. I doesn't know whether the activation process has started or not. My reliance jio no is [protected]. Plz help me out as soon as possible.

Thank you....

I would like to inform that i purchased a jio lyf phone-model - wind 5
From reliancedigital store, received the jio sim card from jio office-
Rajat enclave, lachit nagar @ 6.00 pm yesterday, submitted 5 photos
With pan card n dl copy. I was told that the sim will be activated
Within 24 hrs but not activated till now. Today in day time, i
Complaint in customercare no. Two times, but still the same.In past,...

Respected sir,

I have purchased wind 1 phone on 14 july 16 in gorakhpur kunragarh, rakesh mobile centre, 273008. i have given the proof of identity (adhaar card and local posting strength certificate). still now my sim is not activated and raised the complaint no sr000000bpy5. my sim card rejected due to mismatch in documentation as i submitted my proper proof of identity. i bought the phone 7 days before and iam unable to...

My name is abhishek ghosh, i am from assam, dist-karimganj, po./ps.- badarpur pin-788806 my contact no is 8876xx5718, my jio phone no is [protected]. I purchased reliance jio with lyf wind 1 phone for 4g internet. I used it for max 4 to 5 days and the lyf phone started problems like over heating, high speed battery drainage, hang problem, touch problem etc. I raised a complain in service center they came and took the phone with jio sim...

I had purchased lyf phone with jio sim with unlimited usage offer for 90 days on 11th july 2016. After 2gb of data usage, the service stopped. I lodged a complaint on 16th july 2016 (Sr000000ace4) and after repeated followups with stupid call center guys, the service has still not started. Every time the call centers guys would give excuses as the information was not correctly entered in their system. If they know that, how long does it take...

My rel jio no. Is [protected] in noida. I purchased lyf 6 phone with 3 months free use of data and calling but of no use as i cannot make calls and use data as signals are very week in my area in sector 50 of noida. Is this the service of 4 g in india by reliance. Totally failure...!!
I want my money back as this is totally fraud.
[protected]@gmail.com...

I am using jio 4g sim from from 1.5 month from the month i am getting very slow speed they says to me that it will resolved in 48hr and from the month i have not got any resolution and i got a call from a network department of jio khurja they abused me and i have not aslo not got resolution. the speed they told me that u will get a 4g speed and now they are giving very low speed....

Hi,

I have bought a lyf (flame-2) handset on dated 25 th june, 2016 but unfortunately after 5-6 days the display of the set was dead, on 8th july i went to the reliance gio jorhat office, met mr. champak baruah and he told me that the display of my set has been broken, he placed a order for that spare and assured me that on 11th or 12th the product will be available, but till today product is not available, how many time will...

After overing 48 hrs from your still i am not getting any reply from your end...

When i talked to mayuresh on your appellate desk regarding this concern they said... We dont have a mail access so we cannot check the details... You are from the same team then nonsense reply you r giving

Then after they commited to give me written reply that your concern is resolved till 30th july still i am waiting for his mail......

I have purchased a lyf wind 4 mobile and a jio 4g sim and it has activated 29th june 2016 under unlimited mobile voice calls and data pack for 3 months. within two days, i have received a message 'you have exhausted your account balance'. for that i complaint the consumer care for four times. they replied through a message within 48 hours we will resolve all the problems. my complaint number is sr0000006r96 dated on 5th july 2016. stil now...

Sir,
My name is sushil kumar. i live in sector - 23 sanjay nagar ghaziabad. my mobile number is [protected]. i bought a relience mobile in 30 june. after buying a mobile, the company is not started a sim which is free of cost with mobile. today is 6 july but sim has not start. i went to the shop but not give a suitable answer. this time i am very irritate please do a action of the company because the company view was the sim will be...

I bought a mobile on 8th june 2016 and even after 36hrs they are unable to activate my sim and on calling to customer care they are just saying sir we are trying.
now i am not interested in their services as hey are unable to provide that they are not refunding my money back
they are cheating people by saying that u r getting the 3 months trial free as they are charging for their handsets they have included the 3 months subscription...