Reliance Jio Infocomm Complaints & Reviews

Mukesh ambani and team's exposure, experience, demeanor and frame of mind suits only to licensing era. What else explains, in the age of cut-throat competition, their acts of not picking toll free numbers, not attending to customer's service requests, jumping all self-set deadlines of service request, not caring about timely activation and others. I envision that the kind of monopoly this company has on pan-india 4g shall prove nemesis for consumers in long run. The opium of 90 days unlimited data and voice offers on the guise of testing towards the end, in all likelihood, may not sustain in long run. This venture of mukesh ambani, it is believed, shall prove to be an utter failure if they treat customers as their bondage. It will be interested to watch the fate of a company that works with a fixated license raj mentality in long run. All depends how much is its capacity to learn and adapt. The signals till now suggest they haven't learn anything.
What i have written is in the backdrop of non-activation of my jiofi sim for five days! There is no one to respond on the other end. My number is [protected].

The service nd speed also good but when I'm using net there is a disturbance of always disconnecting the net when I see any movies of nt also the mobile data is automatically changing off and on soo please fix the problem and I'm getting always how much data i used always it is a disturbance soo please I hope u will clear my all problems I trust jio sim and i hope u will serve better thank u

I sukhdev singh (jio mb no. [protected]) have got my jio sim with my samsung a5 . they have even stopped my outgoing calls And messages . it is from past 3 days . even if i call 199 they give the same reply . even they have not empoloyeed enough customer care people . i want it to be corrected . my messages and outgoing should be started again. necessary actions should be taken

Dear sir,
My Name is Mohamed.My Number is [protected].my complain number isSR000000ZZV2.

Last month i bought reliance JIO-4G unlimited(90Days) sim card..but actually it was work up to 2GB. After that my Data network stopped..i complain to customer care before 6 days(21st Aug, 2016) .until now there is no more response to me and very very bad customer response. so pls friends don't buy RELIANCE JIO-4G. if you buy definitely feel bad.Just you go Vodafone service and customer response also too good same price also...

I take the joi sin from the reliance store. After one day i reseave the massage we are unable to process your application due to in complete or mismatched information. I again reached in store tai told w8 its under process. But its not activate i reached so many time in store they only told its under process. I ask kindly infor what problam come in my id proof or other kindly cheque but ur employ are not giving proper resopnse and information.


Ali

I purchased a Sim from "RELIANCE DIGITAL CITY CENTER MALL MANGALORE'' on 20 August 2016. My jio no is [protected]. My card is not yet activated. The shop is not helping and telling me every time that they have forwarded to reliance now they cannot do anything. I even tried calling on the customer care no. which is[protected] but even there my call was unattended.
Will you please take immediate action and activate my sim Otherwise i have to complain this to consumer forum. Please active my sim at the earliest.
Thanks
Ashraph
[protected]

Dear reliance team,
I came to know that there is a fraud with jio 4g sim distribution which is free of cost from the company.but today I went to get that sim at reliance digital store in my Rampur U.P city at civil lines.The incharge refuse to give, he said that it is not available but another customer came to the store he gave the sim to that person because he was a relative of reliance jio team's staff.They are selling sims for money in market. kindly take necessary action otherwise I will go for a legal action.

From
Tanveer

Dear sir,

Why relience such jio offers? Whereas the network signal is so poor... We cant avail this offers.
Is it a big bluf???

We get good signal only under the tower.. Inside the house we get 1 or 2 bar in lte mode.. Whereas on gsm mode we get good signal bar but no data..
Dont tell me it is handset problem... I already checked by samsung customer care.. So dont give us a bull excuses...
So please boost up ur signal strength in tower.. So we avail this jio offers in future...
Or after one or three month sim will go to dustbin..
Please help us...

Regards,
Avik hira
[protected]

I purchased Reliance Lyf Phones Online. To obtain the Jio Sim card i need to go to Reliance Digital. For two days i am going to Reliance outlets . But they are telling the forms are exhausted. Come tomorrow. Come tomorrow is their favourite song.

If they can sell phones, why forms should be in Shortage . Crude service at the outlets. Pathetic service.

I got connection under JPO on date 22 August but yet my connection is not activated.
I already registered a complaint before 40 hours but yet no reply from customer care and store owner and also no sim activation msg arrived.
plz do smthng.
SR number:SR0000011DR0
Jio Number [protected]
Name- Ravish kumar
Reg No [protected]
Store Location- image added

Sir i will pucrchase the relaince jio sim two days ago and i will use the 2 gb data after data i will activate the unlimited jio plan but when i will click on avail offers on my jio app they show me unlimited pack is activated but when i am chek the internet data they show me 0 kb i will. Also contact ur customer care team they tell me reinstall the all jio apps after that they will show the same problem they show the 0 data on my jio app so plzz solve my problem my realince jio number is [protected] show on image they will show

I purchased a Sim from Reliance Digital Minix Kandivali Charkop on 21 August 2016. My jio no is [protected]. My card is not yet activated. The shop is not helping and telling me every time that they have forwarded to reliance now they cannot do anything. I even tried calling on the customer care no. which is[protected] but even there my call was unattended.
Will you please take immediate action and activate my sim Otherwise i have to complain this to consumer forum. Please active my sim at the earliest.
Thanks
Vineet
[protected]

I purchased a lyf phone from mobile store Belgharia Kolkata. on 12 august 2016. My jio no is [protected]. My card is not yet activated. The shop is not helping and telling me every time that they have forwarded to reliance now they cannot do anything.
Will you please take immediate action and activate my simcard. Otherwise i have to complain consumar forum. please active my sim ..
Thanks
Kousik
[protected]

I bought a mifi device around 6 days ago and got a jio sim alongwith it, after 3 days i recived a message regarding thanks for choosing jio and order number 'NO000003Z2XB' it's been 3 days since i recived that message and after that i was supposed to recive a message regarding tele verification, but i haven't recived it yet and filed complainys near about 2 or 3 times without any response from the customer care .

I bought samsung on5 in reliance store especially for jio sim on 20th August. .i have received jio sim on next day..I am waiting from 4 days to get confirmation message to the given number but didn't came...i have written my name in myjio app(generating coupon code ) but i have given my father's documents for sim...is it a possible mistake for this 4 days of waiting ???..please tell me what to do next...how to get activated. ..

महोदय,
मेरा नाम अनिल वर्मा है और मैं मध्यप्रदेश भोपाल में रहता हूं। मैंने मंगलवार 23 अगस्त 2016 को एक सैमसंग जे 2 मोबाइल फोन खरीदा इसके साथ मुझे रिलायन्स जिओ की सिम भी दी गई। जिसके लिए डाक्यूमेंट मांगे गए मैंने अगले दिन डॉक्यूमेंट देने को कहा और मैं आधार कार्ड और अपना वोटर आई डी कार्ड लेकर न्यू मार्केट की म्यूजिक महल नामक दुकान पर पहुंचा, जहां से मैंने फोन खरीदा था। यहां पर रिलायन्स जिओ के अधिकृत सेल्स सर्विस वाले बंदे ने मेरा वोटर आाई डी और आधार कार्ड की फोटो कापी करवाने को कहा और इसके बाद बोला कि क्लियर नहीं आने की वजह से सिम नहीं एक्टिवेट होगी। महोदय मेरा कहना हे कि ग्राहकों को इस तरह आॅफर का लालच देने के बाद परेशान करना ठीक नहीं है। आपकी कंपनी कहां तो एक तरफ लाइट एंड फास्ट स्पीड की बात करती है और दूसरी ओर महज एक सिम एक्टिवेट करने में 7 से 15 दिन का समय ले रही है। यह तो बैलगाड़ी युग की तरह है। बहुत ग्राहक तो आपके कंपनी के प्रतिनिधियों की बेवजह पूछताछ और आनाकानी के चलते परेशान हैं लेकिन शिकायत नहीं कर पा रहे। मैंने तो शिकायत करने का प्रयास किया है, उम्मीद है कि रिलायंस जिओ के अधिकारी मेरी शिकायत पर संज्ञान लेते हुए अपने कंपनी प्रतिनिधियों से पूछताछ कर कार्रवाई करेंगे ताकि मेरी तरह और कोई ग्राहक परेशान न हो पाए। महोदय मैंने रिलायंस जिओ की फोन के साथ मिली सिम भी कंपनी प्रतिनिधि को वापस कर दी है। मेरा मोबाइल नं. है [protected]

I purchased lyf flame 1 phone and got jio sim from digital xpress (Margoa goa) branch and submitted documents on 18th of august, after two days i started to enquire from all the numbers and emails provided by reliance representatives but not yet solved. Till date no activation number message received. Order number is no000003xkcr. Complain #sr000000yabc. Wonder if anyone in the company who looks into these issues. Very bad experience... I hope the higher-ups understand or know the cost of bad customer service…

Problem in sim and phone
I brought reliance jio sim and phone lyf flame 1 in rupees 4800/-. It was my mistake to buy this, phone is totally bundle nothing useful and sim is like zaadoo, most of the time signals not available and some time it's work but that time phone get down, heat up and handing issue comes.
I think if i pay vodafone or airtel 5000/- for three month they give us awesome service with voice and internet service unlimited.
Guys please do not buy this. Yes i agree this is startup of reliance jio and it will take some time to make the things in control but the phone lyf please do not buy. I have already pay the amount and this is totally wastage of money.

5000/- is prity good amount to buy a simple smart phone so please do not take any decision to buy lyf.

Reliance jio — non activation of simcard
Mithilesh kumar on aug 24, 2016
Sir
I purchased a lyf flame8 phone from flipkart in new delhi on 19 august 2016. My jio no is [protected]. My card is not yet activated. The flipkart is not helping and telling me every time that they have forwarded to reliance now they cannot do anything.
Will you please take immediate action and activate my sim card
Thanks
Mithilesh kumar
[protected]

Sir
I purchased a lyf wind 6 phone from the shop top 10 at vile parle east mumbai on 12 august 2016. My jio no is [protected]. My card is not yet activated. The shop is not helping and telling me every time that they have forwarded to reliance now they cannot do anything.
Will you please take immediate action and activate my simcard. My phone imei [protected] for sim1 and 2698016 for sim2.
Thanks
Subodh gokhale
[protected]