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Reliance Jio Infocomm Complaints & Reviews

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Updated: Dec 14, 2025
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Reliance Jio Infocomm reviews & complaints page 325

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G
Gaurav_sonu
from Rohtak, Haryana
Sep 4, 2016
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Address: 124112

I got a jio sim from my samsung j7 preview offer before 15 days but my jio sim is not activate i told for this to jio distributor but no response i request you to activate my jio sim for enjoying digital life i got a message from jio care for submitting my application form before 7 days but there is no another message for activating the sim
Thanking you
Gaurav
I was having JIO sim last 13 days, but till date not activated, and the store owner was asked to refused your form from COMPANY, Also, I am seen in store my form was pending in STORE and he is not submitted to company, so, please activated my number urgent
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    G
    gracevikram
    from Bengaluru, Karnataka
    Sep 4, 2016
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    Address: Jaipur, Rajasthan, 302021

    I would like to inform that i purchased a jio wifi hotspot
    From reliancedigital store, @ 4.00 pm yesterday, submitted photos
    With aadhar card. I was told that the sim will be activated
    Within 24 hrs but not activated till now. Today in day time, i
    Complaint in customercare no. Two times, but still the same.In past,
    I always felt negleted for reliance services, this time also same
    Thing is happening. Reliance will always remain as reliance with
    Customer support, no matter it becomes jio or something else.

    jio number: [protected]
    My jio sim with number [protected] is not activated yet . 6 days have been passed, but there is no response from jio customer care yet. resolve my problem asap.
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      A
      Abhishek Hugar
      from Bengaluru, Karnataka
      Sep 4, 2016
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      Address: Bangalore, Karnataka

      A person using Jio sim has been using the sim for all wrong purposes such as prank calls n constantly troubling one of my friends with calls and invalid messages.
      It's a great move what reliance has initiated towards digital India.
      But it should have been to restricted users such as farmers n people who really require it.
      Giving a complaint to the police is not yet a solution because of the late response n Jio being a new inclusion.
      So why not give our own treatment
      Am sharing the number who has been pranking.
      Let's all o[censored]s who want to teach such people a lesson give him a prank call n message
      Prank caller:[protected]
      I get my sim in preview offer from expess mini store. But my sim not activated in 12 days and no msg received. My jio no. [protected]. When you do not activate the jio sim in particular time what benifits of consumers
      Reliance Digital Customer Care's response, Sep 7, 2016
      Dear Akash,

      Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

      At Your Service,
      Reliance Digital
      Sir
      jab v hum log sim lene jate hai tab kaha jata form nahi ya sim nahi hai
      hum private job wale log humlog ke pass itna waqt nahi.
      kabhi kaha jata blanck sim hai to form nahi hai.plz resolve it
      Reliance Digital Customer Care's response, Sep 7, 2016
      Dear Rahul,

      Please call on our toll free number - 1800-103-1044 and our team will assist you.

      At Your Service,
      Reliance Digital
      Hello sir, I am Udit Rajput I purchase Jio sim in 25/08/2016 from your reliance Digital Store.My Sim Card is not Activated till now, plz help sir. my Jio Sim card Number - [protected] and there is no message recieved . plz activate my sim card..
      My alternate number - [protected]
      Reliance Digital Customer Care's response, Sep 7, 2016
      Dear Udit,

      We regret the inconvenience caused. We have forwarded your complaint to the concerned team and they will soon get back to you.

      At Your Service,
      Reliance Digital
      Reliance Digital Customer Care's response, Sep 7, 2016
      Dear Udit,

      Request you to share the store details.

      At Your Service,
      Reliance Digital
      I had purchased a Jio 4g device on JULY. i had given complaint many times, but nobody taking further actions, Still out going calls are not going properly, This is the worst experience in my life after buying this device.

      I am not expected from a brand company, My advice don't fall into such trap devices.
      Reliance Digital Customer Care's response, Sep 7, 2016
      Dear Bindur,

      We are sorry to know this. For network related issues, feel free to call the Jio customer care team on 199 (From Jio number) or 1800-88-99999 (From any other operator) and the team will assist you.

      At Your Service,
      Reliance Digital
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        N
        Nayan mondal
        from Mumbai, Maharashtra
        Sep 4, 2016
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        Address: Birbhum, West Bengal, 731101

        I get a jio sim ([protected]) on 29th august from main branch suri. Bt yet not get any order no. I go there 3 times and written jio number and contact number bt they not bother to reply. Already i have a connection from reliance digital and ready to use after 5 days bt here 6 days over. If this kind of service given by you now then what we expect future?
        Sep 04, 2016
        Updated by Nayan mondal
        Please solve as soon as possible
        Sir I took a Reliance JIO SIM from Reliance office on 23 Aug. But till now my SIM is not activate. I used Samsung J 7s .
        I don't receive any msg or mail. My bar code is expire on 4 Sep.
        Please sir activate my SIM as soon as possible. Thanks. My Reliance JIO no is [protected]...

        Connection failure - Comment #2540750 - Image #0
        Reliance Digital Customer Care's response, Sep 7, 2016
        Dear Valued Customer,

        Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

        At Your Service,
        Reliance Digital
        Hello sir iam jio simcard last 20/08//2016 iam buy now a tim not activite wost service wost sala abee thank active nai huwa otha kya serive hai bekar hai
        Reliance Digital Customer Care's response, Sep 7, 2016
        Dear Valued Customer,

        Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

        At Your Service,
        Reliance Digital
        I brought a new sim card of reliance jio company, 10 days ago that not to be registered till today. i handover my all documents to reliance jio agent of karauli dist. but he can't registered.
        Reliance Digital Customer Care's response, Sep 7, 2016
        Dear Valued Customer,

        Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

        At Your Service,
        Reliance Digital
        Dear sir,
        Maine 10 din pahle samsung ke 4g set pe jo sim mil raha hai . Wo maine le liya.
        Lekin aapke store wale ne aabhi tak use chalu nai kiya.
        C.Name. Saurabh Mishra
        Add. Deoria 274001
        Reliance Digital Customer Care's response, Sep 7, 2016
        Dear Saurabh,

        Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

        At Your Service,
        Reliance Digital
        I got connection under JPO on date 22 August but yet my connection is not activated.
        I already registered a complaint before 30 hours but yet no reply from customer care and store owner and also no sim activation msg arrived.
        SR number::NO00000480GV
        Reliance Digital Customer Care's response, Sep 7, 2016
        Dear Raju,

        Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

        At Your Service,
        Reliance Digital
        Dear Valued Customer,

        Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

        At Your Service,
        Reliance Digital
        To,
        M/s Reliance Digital

        Sub.:Bar code already redeemed
        My Jio bar code shows redeemed though I am not taking any sim by using this bar code. I came to know this matter today while I am going to the shop for collecting Jio sim.

        My Adhar No.[protected]
        My Cell Make- Mi Max
        IMEI No. [protected]
        my old Barcode No. [protected]
        Mobile No. [protected]
        Email. No. [protected]@gmail.com
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          D
          DIC
          from Noida, Uttar Pradesh
          Sep 4, 2016
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          Address: Thane, Maharashtra, 401305
          Website: Reliance JIO

          I have availed JIO sim from Reliance Digital Virar East on 24 Aug. 16 and said that it would be activated within 4 days. I hve inquired 5 times they always replied it will be activated within 1 days but unfortunately till today not to solve my request. My details as under:-
          Name :- Pradip Kumar Verbey
          Ref mob no. :-[protected] (Airtel)
          JIO Mob no :- [protected]
          Dear Valued Customer,

          We apologize for the inconvenience caused. We have forwarded your details to our team and they will get in touch with you.

          At Your Service,
          Reliance Digital
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            D
            dhruv19071
            Sep 4, 2016
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            Address: 382415

            Reliance Jio SIM yet not started...I have got sim from virkrupa mobile shop near CMC odhav Ahmedabad.

            I have got message 2 message
            14.Aug.2016
            Thank u for chosing Reliance Jio we have received your application for New connect action ur order no is NO000003JWL6 thank I

            29.Aug.2016
            Due to over wheliming responce to put mil preview offer theremay be delay in activating your connection we will inform you via sms once ur jio number [protected] is ready for televerfication.

            After all 2 messages no messages comes till now & sim card shows registration failed.
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              K
              Kanchan Shukla
              from Mumbai, Maharashtra
              Sep 4, 2016
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              Address: Allahabad, Uttar Pradesh, 211001

              My Reliance Jio SIM yet not started...I have got sim from relaince digital express civil lines near patrika chauraha, Allahabad .

              I have got message 2 message
              28.Aug.2016
              Thank u for chosing Reliance Jio we have received your application for New connect action ur order no is NO000004 thank I

              29.Aug.2016
              Due to over wheliming responce to put mil preview offer theremay be delay in activating your connection we will inform you via sms once ur jio number [protected] is ready for televerfication.

              After all 2 messages no messages comes till now & sim card shows registration failed.
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                A
                Ankush Nain
                from Delhi, Delhi
                Sep 4, 2016
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                Address: Mumbai City, Maharashtra
                Website: www.jio.com

                Hello JIO Team,

                This is Ankush Nain, I bought JIO sim card on 26th august 2016 form “Reliance Digital Xpress Mini”
                D-175, Maharaja Agarsen Marg, Block C, Kamla Nagar, New Delhi, Delhi 110007

                My address: 7/9 2nd floor indra vikas colony, delhi 110009
                Mob.- [protected]

                Almost 9 days crossed, till now my sim card was not activated, I approached the above mentioned “reliance digital xpress mini stores” many times. But I didn’t receive proper response from them. They are not even considering to check my CAF form Status. I never seen such service from other service providers. Normally sim card will be activated within 4 hours. I understand due to high demand it may take some time. But 8-10 days is not normal. I’m a fan of JIO but due to this service am really frustrated, My main concern is why the reliance retailer not able to check the CAF status or not able help me in this card activation.

                I have provided MY JIO SIM card details for your reference. I want it to be activated ASAP. Else help me to get back my address proofs details.

                Note: So far i didnt receive any email or communication regarding the sim activation.

                Jio no. - [protected]
                ICCID -[protected]
                IMSI - [protected]

                MY NO. [protected]
                Thanks and regards

                Ankush nain
                Dear Ankush Nain,

                Sincerely regret the inconvenience caused. Please be assured, we will look into it on priority and get in touch with you.

                At Your Service,
                Reliance Digital
                Ankush Nain's [Complaint's author] reply, Sep 8, 2016
                I am waiting.. Lets see how fast you guyz are in resolving my complaint !
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                  アーユシユ ソニ
                  Sep 3, 2016
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                  Address: Lucknow, Uttar Pradesh, 226004

                  Respected sir or ma'am,
                  I would like to inform you that Jio seems are being sold in black. I went to a xpress mini store today to get my sim. It was a queue and when my number came, I was told to write down my name and phone number so they could give me another date to claim my sim. Upon asking, they said that they don't have sims right now. Further, while leaving disappointed, a man(who is actually from a local recharge shop near my house) came and handed a bunch of papers and some cash to the jio employee and exchanged it with about 40-50 jio sims. Upon askin by me and several other who were witness, jio employee said that they're to be sent to other xpress store and we cannot get it. I knew that man wasn't from xpress store. I came back and went directly to recharge shop and asked for the sim. He said that he could give me sim by the next day for 500/sim.. Response from jio team needed and these corrupt people must be punished.. hope you'll take actions against it.
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                    A
                    ashif Goalpara
                    Sep 3, 2016
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                    Address: Goalpara, Assam, 783101

                    In Goalpara. Assam...the workers of jio office...give partiality to apply jio sim...i round to jio office everyday..they give different reasons everyday...today(3/9/16)..they say shortage of applications froms...but they provide form...to their known person...silently...some of them take bride...if i wrong check cctv photage of above mentioned day.
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                      S
                      saikiranbhr
                      from Ongole, Andhra Pradesh
                      Sep 3, 2016
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                      Address: Prakasam, Andhra Pradesh, 523155

                      I have a j2 mobile and i have generated code and got a sim card from the local samsung store unfortunatelly i got fancy number(randomly tacken).
                      after 24hrs. as it is a fancy number the store people said it will be not activated as it is a fancy number and in order to activate it we need to pay ammount of rs:7000. i have directly tacken the sim card to the main jio office in my locality (chirala head office pincode:523155).. Unfortunately here i met head of the jio(Reliance) office.. and sir called to the samsung store immediately and they called me back to their store back and forced me to return the sim and they say that they want the sim for their personal use..
                      and i have again contacted the reliance office head in chirala he said not to give sim card to them and requested to give sim to sir so that he can activate the sim later..
                      still now no action made by the sir too.. he says as the form is with the store people we are not suppose to activate the sim card and he says that the sim is with him safely..

                      sim given date: 22/8/2016
                      fight happened on : 24/8/2016
                      sim handedover to reiance head sir at chirala: 24/8/2016

                      i need my sim to be activated immediately..! and so i will take my sim card back from reliance head sir at chirala pincode :523155

                      details: phno: [protected]
                      sim alloted(jio): [protected]
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                        R
                        Rishi Tayal
                        from Delhi, Delhi
                        Sep 3, 2016
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                        Address: Hisar, Haryana, 125001
                        Website: Rel Jio

                        Bar code or coupon code was generated on 20-8-16 from my Samsung J7 mobile has been misused at Reliance Digital Store, old court road Hisar-125001 Haryana. So my sim was not activated.
                        Coupon code is [protected].
                        I got JIo sim on 20-8-16 at 10.00 AM. But no Sim activation message
                        has been received, my Jio sim no is [protected]. - Rishi Lal Tayal.
                        Other no is [protected]

                        Rishi
                        Dear Rishi Tayal,

                        We apologize for the inconvenience caused. We have forwarded your details to our team and they will get in touch with you.

                        At Your Service,
                        Reliance Digital
                        Reliance Jio — Bar Code / coupon code [protected] misused

                        Bar code or coupon code was generated on 15.09.2016, 5.50PM from my HONOR 5C mobile has been misused at Marakkanam, Villupuram dist Tamilnadu, so that i can't get jio sim at present but somebody misused. please rectify this problem as soon as possible.
                        Coupon code is [protected].
                        Phone no : [protected],
                        Mobile S.No:HHS4C[protected],
                        Model No: HONOR 5C

                        Name : Dr.M.Maharajan PhD.
                        Reliance Jio — Bar Code / coupon code [protected] misused

                        Hi im from Chennai . My Bar code or coupon code was generated from my Samsung 4G mobile has been misused, so that i can't get jio sim at present but somebody misused. please rectify this problem as soon as possible.
                        Coupon code is [protected].
                        Phone no : [protected],
                        Reliance Jio — Bar Code / coupon code [protected] misused

                        Hi im from Chennai . My Bar code or coupon code was generated from my Samsung 4G mobile has been misused, so that i can't get jio sim at present but somebody misused. please rectify this problem as soon as possible.
                        Coupon code is [protected].
                        Phone no : [protected],
                        dear sir/madam,

                        myself Pradeep Kumar, my contact no. is [protected], i am using MI mobile Dual SIM whose IMEI no.-[protected] & [protected]. Few days before i generate a BarCode whose Coupon Code is: [protected], through MyJio Andriod App.
                        But Today when i go to get the sim at your Digital Store (milap nagar, uttam nagar delhi) your customer support executive told me that your Barcode is already redeemed and invalid .
                        I told them how can the code is reedemed even i not share it with anyone.They reply me to call jio toll free no.[protected], I call that no. they ask me my IMEI No. and they also told me that your code is redeemed.But not able to tell how and Who redeemed my Coupon code.
                        Dear sir/madam kindly resolve my problem how can i get Jio SIM under these circumstances, and some strict action is taken against the person who misuse my Barcode . kindly block his/her Jio SIM issued on my Barcode no.
                        I will be waiting for your response.and i hope i will my jio sim soon.

                        thanking you,
                        with regards
                        Pradeep Kumar
                        [protected]@gmail.com
                        Pardeep Kumar.'s reply, Oct 31, 2016
                        My issue was resolved and finally i get my joi sim on my own barcode
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                          S
                          SANJAY BORADE
                          from Bengaluru, Karnataka
                          Sep 3, 2016
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                          My name is Sanjay Borade, i bought Reliance jio sim on 29-Aug-2016 and i was promised it to be in active condition within 48hours & my sim not registered on netwok. I am calling customer care number [protected] but no-one is coming in contact. my jio number is [protected]
                          Kindly resolve my problem and activate my sim as soon as possible.
                          Thanks in advance.
                          sanjay borade
                          [protected]@gmail.com
                          [protected]
                          dear
                          i purchase gio sim on 27 august but still sim not activated my no is [protected]
                          call center not responding.please dont cheat otherwise i file complain

                          vipin
                          [protected]
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                            ravi0yad
                            from New Delhi, Delhi
                            Sep 3, 2016
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                            Address: 121005

                            My name is ravi yadav, i bought Reliance jio sim on 26-Aug-2016 and i was promised it to be in active condition within 48hours. I spoke to customer care they said again 24 hrs it will take for activation and still its not activated. I am calling customer care number but no-one is coming in contact. My registered order number is NO04QW4B0000 and my jio number is [protected]
                            Kindly resolve my problem and activate my sim as soon as possible.
                            Thanks in advance.
                            raviyadav
                            [protected]@gmail.com
                            [protected]
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                              Apoorv Sai
                              from Kolkata, West Bengal
                              Sep 3, 2016
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                              Address: Mumbai City, Maharashtra, 226004
                              Website: Jio.net.in

                              Good day, my name is apoorv, i bought Reliance jio sim on 29-Aug-2016 and i was promised it to be in active condition within 48hours. I spoke to customer care they said again 24 hrs it will take for activation and still its not activated. I am calling customer care number but no-one is coming in contact. My registered complaint number for jio sim in customer service is SR0000018CIM and my jio number is [protected]
                              Kindly resolve my problem and activate my sim as soon as possible.
                              Thanks in advance.
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                                arokososoo
                                Sep 3, 2016
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                                Address: Saharanpur, Uttar Pradesh, 247001
                                Website: www.jio.com

                                Its already passed one week since i purchased the Reliance Jio sim.
                                My contact number is [protected] and my provided Jio sim contact number is [protected].
                                I purchased the sim on 27 august and on 01 September i got this message:

                                Dear Customer,
                                Thank you for choosing Jio. We have received your application for new connection. Your order number is NO000005RFF8.
                                Thank you,
                                Team Jio
                                +1 photos
                                Sep 03, 2016
                                Updated by arokososoo
                                The sim is free and the guy is selling them at the price of rs 1500.
                                Sep 04, 2016
                                Updated by arokososoo
                                Still not activated.
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                                  Vaibhav Budhwant
                                  from Indore, Madhya Pradesh
                                  Sep 2, 2016
                                  Resolved
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                                  Resolved

                                  Address: Aurangabad, Maharashtra, 431005
                                  Website: jio

                                  Hello sir
                                  Sir I'm buying new jio sim 23aug 2016
                                  But my jio sim is not activated why ???
                                  Plz fast my jio sim no. Is[protected]
                                  I'm buying in aurangabad .
                                  +2 photos
                                  Sep 6, 2016
                                  Complaint marked as Resolved 
                                  Activation my sim My mobile no. 8624855983 Email : [email protected] Problem is not solve
                                  Sep 03, 2016
                                  Updated by Vaibhav Budhwant
                                  Plz activate my jio sim 11days before purchase the sim not active
                                  Sep 03, 2016
                                  Updated by Vaibhav Budhwant
                                  Hello sir
                                  I purchase the jio sim 23 Aug 2016
                                  The sim is not activated
                                  my jio no.[protected]
                                  Alternate no. [protected]
                                  Email: [protected]@gmail.com
                                  Plz fast solve my problems
                                  I'm sim purchase in aurangabad
                                  Pin 431005
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                                    rjrajat.j
                                    from Mumbai, Maharashtra
                                    Sep 2, 2016
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                                    Address: Pratapgarh, Uttar Pradesh, 230202
                                    Website: reliance jio

                                    Sir mera no hai [protected] aur add. hai aliganj garhi manikpur pratapgarh up pin.230202 ..
                                    sir yanha pr maine ek jio im kharida hai jisme 3 month unlimited 4g net ka waada kiya gya tha pr hme speed 80kb se 120 kb diya jaa rha hai jiska sidha sa arth hai ki hmare sath dhoka kiya ja rha hai atah aapse nivedan hai ki samshya ka smadhan kr hmari madad kre ...thankyou
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                                      mithunindia
                                      from Neyyattinkara, Kerala
                                      Sep 2, 2016
                                      Resolved
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                                      Resolved

                                      Address: Thiruvananthapuram, Kerala, 695013
                                      Website: jio.com

                                      Took connection of JIO dongle on 23rd August, it 11th day now,

                                      Was able to get to customer care, who registered complaint

                                      Today again got call through to customer care who said -sir i am helpless that i am not able to help you

                                      Twitter page does not respond after even 25 tweets

                                      Facebook page responded saying that we apologise and understand situation but unable to help you

                                      Store which collected money and issued sim says they have done everything and nothing more to do

                                      A totally helpless situation, i agree it would have been unfair to blame if sim was free, but when you have paid 2900 for a device, its unfair to treat this way, now even prices of device are dropped to 2000, so again at loss

                                      No update or public statement about the same

                                      Have not even recieved order number which indicates that form is not yet into system.
                                      +1 photos
                                      Sep 8, 2016
                                      Complaint marked as Resolved 
                                      Help was not through this forum. Happened to visit the store and while chitchating with guys there, one of Jios officials came there.I did not know he was there official.i just randomly mentioned how bad jio is, That is when he asked the problem to store guys who told him form has not been uploaded yet(till that time they were telling forms are uploaded but since server is down i am not getting message) He asked store guys to escalate matter and get my form uploaded same day itself as it was 11th day.Following this incident in another 4-5 hours i got call from a jio official of designation of Asst Manager, who promised to get it resolved In next 30 minutes i recieved confirmation of form upload, that is order no. It took another 4 days, and couple of calls to the person who helped to get this resolved, finally on 06 august night sim got activated, but had to wait till 7th morning to televerfiy as televerification servers were down. I apologise that i am not posting number of Jio person who called as it was his personal mobile number, and he is helping lot of customers over here.Posting it here would bombard him with calls and even that help to others might stop.
                                      Sep 02, 2016
                                      Updated by mithunindia
                                      JIo no -[protected], contact no [protected]
                                      Sep 02, 2016
                                      Updated by mithunindia
                                      Took jiofi device from digital xpress mini pattom trivandrum,
                                      no updates yet,
                                      not even order number has been recieved
                                      not sure where the CAF form is yet,

                                      Store is not able to provide update, JIo costumer care says contact store,

                                      Made 5 visits to store but no help, seems they are busy too much

                                      Store took my number twice and said they shall check and update, but never did they.Now they say some forms they have uploaded some are given to jio directly, since i have not even recieved order number i duno if form is missing,
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                                        Ajay9876
                                        from Delhi, Delhi
                                        Sep 2, 2016
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                                        Address: 110092

                                        Dear sir,
                                        I visited your reliance digital store at shakarpur delhi 110092. Branch code 8993. They always say that there is no sim card available. i have been visting reliance digital store for more than 2 weeks. They always say that sim card is out of stock. I visited v3s mall reliance digital store for getting a new sim. They also say the same things. If you are not able to fulfil sim card demands then please stop giving ads to normal people like me. if you can help me please reply.
                                        Dear Valued Customer,

                                        We regret for the inconvenience. Please share the details at the following link - http://bit.ly/RDCustomerCare link and our team will help you.

                                        At Your Service,
                                        Reliance Digital
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