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Reliance Jio Infocomm Complaints & Reviews

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Updated: Dec 14, 2025
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Reliance Jio Infocomm reviews & complaints page 325

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C
centhil kumaran
from Mumbai, Maharashtra
Sep 5, 2016
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Address: Chennai, Tamil Nadu, 600103
Website: www.jio.com

Dear sir,
My jio number [protected] it is activated within 24 hours it was happy, but i am not able to get plan details for jiofi 2, iam using it, i need to know what is data plans for postpaid connection.

In showroom also they a informed after 3 months the plan will be updated.

I am not able to reach customer care, kindly update asap.

My contact no : [protected]
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    S
    Sanjeev@79
    from Karnal, Haryana
    Sep 5, 2016
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    Address: 144002

    Dear sir or madam i am sanjeev kumar i revived jio sim mobile no [protected] dated 23/8/2016 and revived message relance jio
    Dated 23/08/2016 dear customer,
    Thank you for choosing jio. We have received your application for new connection. Your order number is no00000432xz. But sim not active
    Till today please help to active my sim mobile no [protected] and my alternative mobile no [protected] thanks from sanjeev kumar
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      B
      baskar_9
      from Erode, Tamil Nadu
      Sep 5, 2016
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      Address: Chennai, Tamil Nadu, 600082
      Website: Reliance Jio

      Dear sir,

      I bought relianec jio on 20th august from a their outlet at venus nagar, chennai 99. Till date it has not been connected.

      Their customer care number is not available all the time ([protected]). Twice i managed to reach them and registered a complaint. The last complaint number us sr0000015l2z.

      I called up the reliance outlet which is also very difficult to reach. Managed to speak to kalai who is responsible for this activity. But no results.

      I want this to be escalated but there is no one or there is no mechanism to resolve this problem.

      Looking for help

      Baskaran
      I'm prcheg Jio sim par not activated sim
      Please active sim
      My contact no.[protected]
      Iccd.[protected]
      Imsi[protected]
      I am from Bankura, WB.
      I collected a jio 4g sim card from a retailer
      on 26th August...bt still not activated...I went GIO office, bt they suggested to go distributer point..
      Still now my document is in this retail point, nobody collect this..
      Very poor service...

      Sadhan goswami
      Bankura
      [protected]
      I have very low net speed i had made complaint to reliance jio customcare and they registered an complaint. but now 14 days done after my complaint but they don't solve my problem whenever i tried call to customcare they not connected
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        A
        Awara_Boi
        Sep 5, 2016
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        Address: 231219

        Dear Customer,
        Thank you for choosing Jio. We have received your application for new connection. Your order number is NO0000050WXK.
        Thank you,
        Team Jio

        Dear Customer, Due to overwhelming response to our Jio Preview Offer, there may be some delays in activating your connection. We will inform you via SMS once your JIO number [protected] is ready for televerification. Thank you, Team Jio.

        this msg is shown on Monday but till now it is not Activated.
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          S
          suni_151288
          Sep 5, 2016
          Resolved
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          Resolved

          Address: Begusarai, Bihar, 851101
          Website: jio

          Respected mam/sir, i am from begusarai (Bihar) i would like to inform you that i bought jio sim on 21st aug 2016 (Sunday) from digital xpress joo office begusarai (Bihar). My code is [protected]. I visited daily store for active sim but they are not giving response. If they are not giving proper response then why they are providing sim. Kindly look into this issue because lots misbehave by support team & i tried to connect customer care of reliance jio but they are not reachable. My contact no:+91 [protected] (Register number for jio sim) waiting for positive response. Thanks
          Sunil

          Regards
          [protected]@rediffmail.com
          +1 photos
          Sep 5, 2016
          Complaint marked as Resolved 
          Sunil kumar [email protected] Mob-9835673308
          I purchased a sim 5 days before a message arrived in my phone number +91-[protected]

          and the network is still showing emeregency call or no service i restart my phone several times but it does'nt work plz solve this out

          plz solve this out...

          for more information plz contact me at +91-[protected]
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            S
            subhash.rtgh
            from Mankapur, Uttar Pradesh
            Sep 5, 2016
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            Address: 331022
            Website: www.jio.net.in

            Reliance Jio Complaints; my contact no [protected].
            I purchased a new Jio SIM on 27August. Jio sim no [protected]nd i got this message on same day 27 August:

            Dear Customer,
            Thank you for choosing Jio. We have received your application for new connection. and given a customer ID no..
            Thank you,
            Team Jio

            Its more than 10 days now and Connection is still not activated.
            And no further communication from them.
            Whenever I contacted to JIO customer care. They given me a time period of 48 Hrs. but all in vain.

            And Reliance DX store is also Charged Rs. 300.00 for giving a new JIO sim, and early activation. But till today 05.09.16 JIO SIM is not activated.
            Sep 02, 2016
            suhail786's response
            Sr agar nhi activate hoga to pls mera time aur mera submit form return kar de
            Sir cell model j2 j5 coupon codes already
            Another persons activated why possible
            Serious action iam

            Please de activated sims
            Thankyou sir
            Kishore

            JIO SIM not activated after leps of 10 days - Comment #2540715 - Image #0
            My number [protected].
            Not activated for 14 days..

            But why...?

            JIO SIM not activated after leps of 10 days - Comment #2540733 - Image #0
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              G
              Gaurav_sonu
              from Rohtak, Haryana
              Sep 4, 2016
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              Address: 124112

              I got a jio sim from my samsung j7 preview offer before 15 days but my jio sim is not activate i told for this to jio distributor but no response i request you to activate my jio sim for enjoying digital life i got a message from jio care for submitting my application form before 7 days but there is no another message for activating the sim
              Thanking you
              Gaurav
              I was having JIO sim last 13 days, but till date not activated, and the store owner was asked to refused your form from COMPANY, Also, I am seen in store my form was pending in STORE and he is not submitted to company, so, please activated my number urgent
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                G
                gracevikram
                from Bengaluru, Karnataka
                Sep 4, 2016
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                Address: Jaipur, Rajasthan, 302021

                I would like to inform that i purchased a jio wifi hotspot
                From reliancedigital store, @ 4.00 pm yesterday, submitted photos
                With aadhar card. I was told that the sim will be activated
                Within 24 hrs but not activated till now. Today in day time, i
                Complaint in customercare no. Two times, but still the same.In past,
                I always felt negleted for reliance services, this time also same
                Thing is happening. Reliance will always remain as reliance with
                Customer support, no matter it becomes jio or something else.

                jio number: [protected]
                My jio sim with number [protected] is not activated yet . 6 days have been passed, but there is no response from jio customer care yet. resolve my problem asap.
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                  A
                  Abhishek Hugar
                  from Bengaluru, Karnataka
                  Sep 4, 2016
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                  Address: Bangalore, Karnataka

                  A person using Jio sim has been using the sim for all wrong purposes such as prank calls n constantly troubling one of my friends with calls and invalid messages.
                  It's a great move what reliance has initiated towards digital India.
                  But it should have been to restricted users such as farmers n people who really require it.
                  Giving a complaint to the police is not yet a solution because of the late response n Jio being a new inclusion.
                  So why not give our own treatment
                  Am sharing the number who has been pranking.
                  Let's all o[censored]s who want to teach such people a lesson give him a prank call n message
                  Prank caller:[protected]
                  I get my sim in preview offer from expess mini store. But my sim not activated in 12 days and no msg received. My jio no. [protected]. When you do not activate the jio sim in particular time what benifits of consumers
                  Reliance Digital Customer Care's response, Sep 7, 2016
                  Dear Akash,

                  Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

                  At Your Service,
                  Reliance Digital
                  Sir
                  jab v hum log sim lene jate hai tab kaha jata form nahi ya sim nahi hai
                  hum private job wale log humlog ke pass itna waqt nahi.
                  kabhi kaha jata blanck sim hai to form nahi hai.plz resolve it
                  Reliance Digital Customer Care's response, Sep 7, 2016
                  Dear Rahul,

                  Please call on our toll free number - 1800-103-1044 and our team will assist you.

                  At Your Service,
                  Reliance Digital
                  Hello sir, I am Udit Rajput I purchase Jio sim in 25/08/2016 from your reliance Digital Store.My Sim Card is not Activated till now, plz help sir. my Jio Sim card Number - [protected] and there is no message recieved . plz activate my sim card..
                  My alternate number - [protected]
                  Reliance Digital Customer Care's response, Sep 7, 2016
                  Dear Udit,

                  We regret the inconvenience caused. We have forwarded your complaint to the concerned team and they will soon get back to you.

                  At Your Service,
                  Reliance Digital
                  Reliance Digital Customer Care's response, Sep 7, 2016
                  Dear Udit,

                  Request you to share the store details.

                  At Your Service,
                  Reliance Digital
                  I had purchased a Jio 4g device on JULY. i had given complaint many times, but nobody taking further actions, Still out going calls are not going properly, This is the worst experience in my life after buying this device.

                  I am not expected from a brand company, My advice don't fall into such trap devices.
                  Reliance Digital Customer Care's response, Sep 7, 2016
                  Dear Bindur,

                  We are sorry to know this. For network related issues, feel free to call the Jio customer care team on 199 (From Jio number) or 1800-88-99999 (From any other operator) and the team will assist you.

                  At Your Service,
                  Reliance Digital
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                    N
                    Nayan mondal
                    from Mumbai, Maharashtra
                    Sep 4, 2016
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                    Address: Birbhum, West Bengal, 731101

                    I get a jio sim ([protected]) on 29th august from main branch suri. Bt yet not get any order no. I go there 3 times and written jio number and contact number bt they not bother to reply. Already i have a connection from reliance digital and ready to use after 5 days bt here 6 days over. If this kind of service given by you now then what we expect future?
                    Sep 04, 2016
                    Updated by Nayan mondal
                    Please solve as soon as possible
                    Sir I took a Reliance JIO SIM from Reliance office on 23 Aug. But till now my SIM is not activate. I used Samsung J 7s .
                    I don't receive any msg or mail. My bar code is expire on 4 Sep.
                    Please sir activate my SIM as soon as possible. Thanks. My Reliance JIO no is [protected]...

                    Connection failure - Comment #2540750 - Image #0
                    Reliance Digital Customer Care's response, Sep 7, 2016
                    Dear Valued Customer,

                    Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

                    At Your Service,
                    Reliance Digital
                    Hello sir iam jio simcard last 20/08//2016 iam buy now a tim not activite wost service wost sala abee thank active nai huwa otha kya serive hai bekar hai
                    Reliance Digital Customer Care's response, Sep 7, 2016
                    Dear Valued Customer,

                    Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

                    At Your Service,
                    Reliance Digital
                    I brought a new sim card of reliance jio company, 10 days ago that not to be registered till today. i handover my all documents to reliance jio agent of karauli dist. but he can't registered.
                    Reliance Digital Customer Care's response, Sep 7, 2016
                    Dear Valued Customer,

                    Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

                    At Your Service,
                    Reliance Digital
                    Dear sir,
                    Maine 10 din pahle samsung ke 4g set pe jo sim mil raha hai . Wo maine le liya.
                    Lekin aapke store wale ne aabhi tak use chalu nai kiya.
                    C.Name. Saurabh Mishra
                    Add. Deoria 274001
                    Reliance Digital Customer Care's response, Sep 7, 2016
                    Dear Saurabh,

                    Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

                    At Your Service,
                    Reliance Digital
                    I got connection under JPO on date 22 August but yet my connection is not activated.
                    I already registered a complaint before 30 hours but yet no reply from customer care and store owner and also no sim activation msg arrived.
                    SR number::NO00000480GV
                    Reliance Digital Customer Care's response, Sep 7, 2016
                    Dear Raju,

                    Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

                    At Your Service,
                    Reliance Digital
                    Dear Valued Customer,

                    Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

                    At Your Service,
                    Reliance Digital
                    To,
                    M/s Reliance Digital

                    Sub.:Bar code already redeemed
                    My Jio bar code shows redeemed though I am not taking any sim by using this bar code. I came to know this matter today while I am going to the shop for collecting Jio sim.

                    My Adhar No.[protected]
                    My Cell Make- Mi Max
                    IMEI No. [protected]
                    my old Barcode No. [protected]
                    Mobile No. [protected]
                    Email. No. [protected]@gmail.com
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                      D
                      DIC
                      from Noida, Uttar Pradesh
                      Sep 4, 2016
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                      Address: Thane, Maharashtra, 401305
                      Website: Reliance JIO

                      I have availed JIO sim from Reliance Digital Virar East on 24 Aug. 16 and said that it would be activated within 4 days. I hve inquired 5 times they always replied it will be activated within 1 days but unfortunately till today not to solve my request. My details as under:-
                      Name :- Pradip Kumar Verbey
                      Ref mob no. :-[protected] (Airtel)
                      JIO Mob no :- [protected]
                      Dear Valued Customer,

                      We apologize for the inconvenience caused. We have forwarded your details to our team and they will get in touch with you.

                      At Your Service,
                      Reliance Digital
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                        D
                        dhruv19071
                        Sep 4, 2016
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                        Address: 382415

                        Reliance Jio SIM yet not started...I have got sim from virkrupa mobile shop near CMC odhav Ahmedabad.

                        I have got message 2 message
                        14.Aug.2016
                        Thank u for chosing Reliance Jio we have received your application for New connect action ur order no is NO000003JWL6 thank I

                        29.Aug.2016
                        Due to over wheliming responce to put mil preview offer theremay be delay in activating your connection we will inform you via sms once ur jio number [protected] is ready for televerfication.

                        After all 2 messages no messages comes till now & sim card shows registration failed.
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                          Kanchan Shukla
                          from Mumbai, Maharashtra
                          Sep 4, 2016
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                          Address: Allahabad, Uttar Pradesh, 211001

                          My Reliance Jio SIM yet not started...I have got sim from relaince digital express civil lines near patrika chauraha, Allahabad .

                          I have got message 2 message
                          28.Aug.2016
                          Thank u for chosing Reliance Jio we have received your application for New connect action ur order no is NO000004 thank I

                          29.Aug.2016
                          Due to over wheliming responce to put mil preview offer theremay be delay in activating your connection we will inform you via sms once ur jio number [protected] is ready for televerfication.

                          After all 2 messages no messages comes till now & sim card shows registration failed.
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                            A
                            Ankush Nain
                            from Delhi, Delhi
                            Sep 4, 2016
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                            Address: Mumbai City, Maharashtra
                            Website: www.jio.com

                            Hello JIO Team,

                            This is Ankush Nain, I bought JIO sim card on 26th august 2016 form “Reliance Digital Xpress Mini”
                            D-175, Maharaja Agarsen Marg, Block C, Kamla Nagar, New Delhi, Delhi 110007

                            My address: 7/9 2nd floor indra vikas colony, delhi 110009
                            Mob.- [protected]

                            Almost 9 days crossed, till now my sim card was not activated, I approached the above mentioned “reliance digital xpress mini stores” many times. But I didn’t receive proper response from them. They are not even considering to check my CAF form Status. I never seen such service from other service providers. Normally sim card will be activated within 4 hours. I understand due to high demand it may take some time. But 8-10 days is not normal. I’m a fan of JIO but due to this service am really frustrated, My main concern is why the reliance retailer not able to check the CAF status or not able help me in this card activation.

                            I have provided MY JIO SIM card details for your reference. I want it to be activated ASAP. Else help me to get back my address proofs details.

                            Note: So far i didnt receive any email or communication regarding the sim activation.

                            Jio no. - [protected]
                            ICCID -[protected]
                            IMSI - [protected]

                            MY NO. [protected]
                            Thanks and regards

                            Ankush nain
                            Dear Ankush Nain,

                            Sincerely regret the inconvenience caused. Please be assured, we will look into it on priority and get in touch with you.

                            At Your Service,
                            Reliance Digital
                            Ankush Nain's [Complaint's author] reply, Sep 8, 2016
                            I am waiting.. Lets see how fast you guyz are in resolving my complaint !
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                              アーユシユ ソニ
                              Sep 3, 2016
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                              Address: Lucknow, Uttar Pradesh, 226004

                              Respected sir or ma'am,
                              I would like to inform you that Jio seems are being sold in black. I went to a xpress mini store today to get my sim. It was a queue and when my number came, I was told to write down my name and phone number so they could give me another date to claim my sim. Upon asking, they said that they don't have sims right now. Further, while leaving disappointed, a man(who is actually from a local recharge shop near my house) came and handed a bunch of papers and some cash to the jio employee and exchanged it with about 40-50 jio sims. Upon askin by me and several other who were witness, jio employee said that they're to be sent to other xpress store and we cannot get it. I knew that man wasn't from xpress store. I came back and went directly to recharge shop and asked for the sim. He said that he could give me sim by the next day for 500/sim.. Response from jio team needed and these corrupt people must be punished.. hope you'll take actions against it.
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                                A
                                ashif Goalpara
                                Sep 3, 2016
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                                Address: Goalpara, Assam, 783101

                                In Goalpara. Assam...the workers of jio office...give partiality to apply jio sim...i round to jio office everyday..they give different reasons everyday...today(3/9/16)..they say shortage of applications froms...but they provide form...to their known person...silently...some of them take bride...if i wrong check cctv photage of above mentioned day.
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                                  saikiranbhr
                                  from Ongole, Andhra Pradesh
                                  Sep 3, 2016
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                                  Address: Prakasam, Andhra Pradesh, 523155

                                  I have a j2 mobile and i have generated code and got a sim card from the local samsung store unfortunatelly i got fancy number(randomly tacken).
                                  after 24hrs. as it is a fancy number the store people said it will be not activated as it is a fancy number and in order to activate it we need to pay ammount of rs:7000. i have directly tacken the sim card to the main jio office in my locality (chirala head office pincode:523155).. Unfortunately here i met head of the jio(Reliance) office.. and sir called to the samsung store immediately and they called me back to their store back and forced me to return the sim and they say that they want the sim for their personal use..
                                  and i have again contacted the reliance office head in chirala he said not to give sim card to them and requested to give sim to sir so that he can activate the sim later..
                                  still now no action made by the sir too.. he says as the form is with the store people we are not suppose to activate the sim card and he says that the sim is with him safely..

                                  sim given date: 22/8/2016
                                  fight happened on : 24/8/2016
                                  sim handedover to reiance head sir at chirala: 24/8/2016

                                  i need my sim to be activated immediately..! and so i will take my sim card back from reliance head sir at chirala pincode :523155

                                  details: phno: [protected]
                                  sim alloted(jio): [protected]
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                                    Rishi Tayal
                                    from Delhi, Delhi
                                    Sep 3, 2016
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                                    Address: Hisar, Haryana, 125001
                                    Website: Rel Jio

                                    Bar code or coupon code was generated on 20-8-16 from my Samsung J7 mobile has been misused at Reliance Digital Store, old court road Hisar-125001 Haryana. So my sim was not activated.
                                    Coupon code is [protected].
                                    I got JIo sim on 20-8-16 at 10.00 AM. But no Sim activation message
                                    has been received, my Jio sim no is [protected]. - Rishi Lal Tayal.
                                    Other no is [protected]

                                    Rishi
                                    Dear Rishi Tayal,

                                    We apologize for the inconvenience caused. We have forwarded your details to our team and they will get in touch with you.

                                    At Your Service,
                                    Reliance Digital
                                    Reliance Jio — Bar Code / coupon code [protected] misused

                                    Bar code or coupon code was generated on 15.09.2016, 5.50PM from my HONOR 5C mobile has been misused at Marakkanam, Villupuram dist Tamilnadu, so that i can't get jio sim at present but somebody misused. please rectify this problem as soon as possible.
                                    Coupon code is [protected].
                                    Phone no : [protected],
                                    Mobile S.No:HHS4C[protected],
                                    Model No: HONOR 5C

                                    Name : Dr.M.Maharajan PhD.
                                    Reliance Jio — Bar Code / coupon code [protected] misused

                                    Hi im from Chennai . My Bar code or coupon code was generated from my Samsung 4G mobile has been misused, so that i can't get jio sim at present but somebody misused. please rectify this problem as soon as possible.
                                    Coupon code is [protected].
                                    Phone no : [protected],
                                    Reliance Jio — Bar Code / coupon code [protected] misused

                                    Hi im from Chennai . My Bar code or coupon code was generated from my Samsung 4G mobile has been misused, so that i can't get jio sim at present but somebody misused. please rectify this problem as soon as possible.
                                    Coupon code is [protected].
                                    Phone no : [protected],
                                    dear sir/madam,

                                    myself Pradeep Kumar, my contact no. is [protected], i am using MI mobile Dual SIM whose IMEI no.-[protected] & [protected]. Few days before i generate a BarCode whose Coupon Code is: [protected], through MyJio Andriod App.
                                    But Today when i go to get the sim at your Digital Store (milap nagar, uttam nagar delhi) your customer support executive told me that your Barcode is already redeemed and invalid .
                                    I told them how can the code is reedemed even i not share it with anyone.They reply me to call jio toll free no.[protected], I call that no. they ask me my IMEI No. and they also told me that your code is redeemed.But not able to tell how and Who redeemed my Coupon code.
                                    Dear sir/madam kindly resolve my problem how can i get Jio SIM under these circumstances, and some strict action is taken against the person who misuse my Barcode . kindly block his/her Jio SIM issued on my Barcode no.
                                    I will be waiting for your response.and i hope i will my jio sim soon.

                                    thanking you,
                                    with regards
                                    Pradeep Kumar
                                    [protected]@gmail.com
                                    Pardeep Kumar.'s reply, Oct 31, 2016
                                    My issue was resolved and finally i get my joi sim on my own barcode
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                                      SANJAY BORADE
                                      from Bengaluru, Karnataka
                                      Sep 3, 2016
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                                      My name is Sanjay Borade, i bought Reliance jio sim on 29-Aug-2016 and i was promised it to be in active condition within 48hours & my sim not registered on netwok. I am calling customer care number [protected] but no-one is coming in contact. my jio number is [protected]
                                      Kindly resolve my problem and activate my sim as soon as possible.
                                      Thanks in advance.
                                      sanjay borade
                                      [protected]@gmail.com
                                      [protected]
                                      dear
                                      i purchase gio sim on 27 august but still sim not activated my no is [protected]
                                      call center not responding.please dont cheat otherwise i file complain

                                      vipin
                                      [protected]
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                                        ravi0yad
                                        from New Delhi, Delhi
                                        Sep 3, 2016
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                                        Address: 121005

                                        My name is ravi yadav, i bought Reliance jio sim on 26-Aug-2016 and i was promised it to be in active condition within 48hours. I spoke to customer care they said again 24 hrs it will take for activation and still its not activated. I am calling customer care number but no-one is coming in contact. My registered order number is NO04QW4B0000 and my jio number is [protected]
                                        Kindly resolve my problem and activate my sim as soon as possible.
                                        Thanks in advance.
                                        raviyadav
                                        [protected]@gmail.com
                                        [protected]
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