[Resolved] Reliance Jio Infocomm — refund recharge amount

 
6 Reviews
India
 Raju Yellula on Feb 4, 2018
Sir i made wrong recharge through online. Insted of my number ([protected]) i mistekenly pressed wrong number ([protected]) amount rs.198. Immediatley i was called to jio customer care and told that i made wrong recharge through tranction id. Br0000r2jc5y kindly cancel my wrong recharge and refund my amount. But supervisior said that there is no provision for refund. But all telecom operators are giving refund in this issues. But jio telecom not giving refund. Please kindly solve my problem

refund recharge amount
Complaint marked as Resolved Feb 6, 2018
Today at 5.15pm jio infocomm excutive called to me and he said that "we will not give refund amount".

Complaint Status


[Feb 05, 2018] Reliance Jio Infocomm customer support has been notified about the posted complaint.
Updated by Raju Yellula, Feb 04, 2018
Sir I made wrong recharge through online. Insted of my number([protected])i mistekenly pressed wrong number([protected]) amount Rs.198. Immediatley i was called to jio customer care and told that i made wrong recharge through tranction id. BR0000R2JC5Y kindly cancel my wrong recharge and refund my amount. But supervisior said that there is no provision for refund. But all telecom operators are giving refund in this issues. But jio telecom not giving refund. Please kindly solve my problem
I gave my phone number but they did not call back to me and they did not gave my refund recharge amount

refund recharge amount
Updated by Raju Yellula, Feb 06, 2018
Today at 5.15pm jio infocomm excutive called to me and he said that "we will not give refund amount".
Complaint comments  5 Comments     Updated: Share0Tweet0

Comments

Jio internet speed is very slow in the area of ranchi like tiwari street and I was complaint to jio customer more than 10 times but any solution can not taken by jio There provide the very bad service
I also attached the jio net speed see it..

Mistake happened when I choose recharge 49 instead of 99.
Now 49 is for Jio phone and I don't have that phone.
I am ready to pay difference amount.
Please resolve this issue.
my jio number today recharge rs.399
my jio number is no service please my number [protected]
Team i made recharge through online on JIO.com/ Quick recharge, for the amount of rupees 251, Amount got credited from bank got the msg from bank. But didn't get single msg from Reliance JIO. I am using postpaid account, I paid the outstanding amount of rupee 30 that got msg, I can see it from my account, for the recharge for Rs.30, Same day same instance I did recharge for 251 not activated. I complained this with JIO same day they requested for Reference of Transaction ID, I share the same with Jio customer care, They took 48 hours and rejected saying the reference number was wrong. I got again reference number from bank again, still they not able to help me on this transaction. Need assistance on this complaint.
Sir I made recharge through online twice on 21.09.2018 for the amount of Rs.449/- & Rs. 449/- to my mobile no. through transaction nos.[protected] &[protected]. But I got the recharge of Rs. only 449 instead of Rs.898/-. Kindly solve the above issue.

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    Reliance Jio Infocomm - refund recharge amount