[Resolved] Reliance Jio Infocomm — refund recharge amount

Raju Yellula

from Adilabad, Andhra Pradesh

Website:

jio.com

Sir i made wrong recharge through online. Insted of my number ([protected]) i mistekenly pressed wrong number ([protected]) amount rs.198. Immediatley i was called to jio customer care and told that i made wrong recharge through tranction id. Br0000r2jc5y kindly cancel my wrong recharge and refund my amount. But supervisior said that there is no provision for refund. But all telecom operators are giving refund in this issues. But jio telecom not giving refund. Please kindly solve my problem

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Feb 6, 2018

Complaint marked as Resolved

Today at 5.15pm jio infocomm excutive called to me and he said that "we will not give refund amount".

Reliance Jio Infocomm customer support has been notified about the posted complaint.

Feb 04, 2018

Updated by Raju Yellula Sir I made wrong recharge through online. Insted of my number([protected])i mistekenly pressed wrong number([protected]) amount Rs.198. Immediatley i was called to jio customer care and told that i made wrong recharge through tranction id. BR0000R2JC5Y kindly cancel my wrong recharge and refund my amount. But supervisior said that there is no provision for refund. But all telecom operators are giving refund in this issues. But jio telecom not giving refund. Please kindly solve my problem
I gave my phone number but they did not call back to me and they did not gave my refund recharge amount

Feb 06, 2018

Updated by Raju Yellula Today at 5.15pm jio infocomm excutive called to me and he said that "we will not give refund amount".

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Comments

Sbayush

from Ranchi, Jharkhand

Jio internet speed is very slow in the area of ranchi like tiwari street and I was complaint to jio customer more than 10 times but any solution can not taken by jio There provide the very bad service
I also attached the jio net speed see it..

Nishi96

from Mumbai, Maharashtra

Mistake happened when I choose recharge 49 instead of 99.
Now 49 is for Jio phone and I don't have that phone.
I am ready to pay difference amount.
Please resolve this issue.

Jadhavravi

from Bhusawal, Maharashtra

my jio number today recharge rs.399
my jio number is no service please my number [protected]

Yuvam

Team i made recharge through online on JIO.com/ Quick recharge, for the amount of rupees 251, Amount got credited from bank got the msg from bank. But didn't get single msg from Reliance JIO. I am using postpaid account, I paid the outstanding amount of rupee 30 that got msg, I can see it from my account, for the recharge for Rs.30, Same day same instance I did recharge for 251 not activated. I complained this with JIO same day they requested for Reference of Transaction ID, I share the same with Jio customer care, They took 48 hours and rejected saying the reference number was wrong. I got again reference number from bank again, still they not able to help me on this transaction. Need assistance on this complaint.

venkatramanaraju

from Visakhapatnam, Andhra Pradesh

Sir I made recharge through online twice on 21.09.2018 for the amount of Rs.449/- & Rs. 449/- to my mobile no. through transaction nos.[protected] &[protected]. But I got the recharge of Rs. only 449 instead of Rs.898/-. Kindly solve the above issue.