Reliance Jio Infocomm — Worst service after purchase lyf mobile with jio sim

Address:Ghaziabad, Uttar Pradesh, 2010

I purchased lyf mobile last month along with jio welcome offer. From that i am unable to use jio service properly. I had a great faith and trust about reliance that's why i invested on mobile. I have changed/used 3 sims within time but every time there is some thing wrong. I visited jio office in aditya mall 4th floor regularly regarding this. Ararat i have done several calls at jio care and received some complaint no. With assurance to start service in 48 hours. After so much follow ups, i have never get any response call from jio.
Was this information helpful?
No (0)
Yes (0)
Reliance Jio Infocomm customer support has been notified about the posted complaint.
Nov 03, 2016
Pramod Kumar Sagar's response
Dear sir, my name is pramod kumar and my gio number is [protected] and I live in near jakhanian railway station dist Ghazipur uttar pradesh. sir your company in our region of the tower is not here because of the consumers having trouble. Therefore request you to excuse me troubleshoot our problem
Nov 08, 2016
Updated by Naveengoswami_83
No update from Jio.
Even not a single response call after daily reminder and office visits.

Complaint comments 

Comments

I have applied for a jio sim with my bar code, after 15 days i got to know that my bar code is invalid. i was surprised to hear that. its not possible everybody knows that. now with my bar code some one is using the service, which is not acceptable. kindly help me to this matter.

my bar code no is:- [protected]
Barcode number generated with IMEI : [protected] with Samsung Galaxy J7. Actually the code is not claimed for getting sim. When tried for regenerating the boarcode re-deemed message is displayed.

request to resolve the issue.
We r not get geo sim without cost. They are allowyes 200 and 300 rupies and get jio sim. Plz take action.
Dear sir, my name is pramod kumar and my gio number is [protected] and I live in near jakhanian railway station dist Ghazipur uttar pradesh. sir your company in our region of the tower is not here because of the consumers having trouble. Therefore request you to excuse me troubleshoot our problem
My jio gives me only 150 to 200kbps speed but when im going to near a tower my speed chang in 2 to 5mbps please give high frequency.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Jio Infocomm
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    6%
    Complaints
    6547
    Pending
    0
    Resolved
    365
    Reliance Jio Infocomm Phone
    +91 96 8555 5532
    Reliance Jio Infocomm Address
    Jio Office, 33, Manak Chowk Main Rd, Manak Chowk, Ratlam, Madhya Pradesh, India - 457001
    View all Reliance Jio Infocomm contact information