Reliance Jio Infocomm Complaints & Reviews

On 24 aug i have booked a jio phone through my sbi debit card. The amount of rs 500 debited from my account but phone booking status is rejected or showings transaction failed. So that neither book my phone not return my 500 rs sofar. Therefore kindly return my rs. Transaction id showings null... The debit amount screen shot attached this complaints... My phone booking no [protected]

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Reliance Jio Infocomm customer support has been notified about the posted complaint.

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Sir
I have booked my jio phone through mobile number[protected] but but amount had deducted and transection failed .
A transection id is displayed by web page is FV000001L6V9.
How shall i get refund.
I have not get any confirmation message about booking.
Please solve this issue

Balram Verma

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Address: Kolkata, West Bengal, 700033

Dear sir
I am using Nokia Lumia 625 *4G handset many times customer service support but my problem not solve my basic problems incoming and outgoing calls, when someone call me only SMS alert show.when, I call back and SMS failure or calls drop show even Tollfree and customer care and 198 all are Stop.I am last Recharge 399/- but net speed slow.my alternate mobile number is [protected] please help me and solve the problem.

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Address: Kolkata, West Bengal

Website: jio

Sir,
I have done a wrong recharge on mobile no.[protected]. But my no. Is [protected] and i have done recharge of 399 using amazon pay.
My amazon pay id is [protected]@gmail.com and i got confirmation massage of recharge too.
This is my order id #[protected] and recharge made on 30.08.2017.
Please reverse the recharge. And i will be greatful.
Thank you

Reliance Jio Infocomm customer support has been notified about the posted complaint.

Aug 25, 2017

ravinderpaladugula's response still conformation not received

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R

Rajeev1412

from Noida, Uttar Pradesh

Aug 30, 2017

I have booked your new jio phone on 24/8/17 at 20:00 hrs by paying Rs 500/- through my debit card and payment was successful. Amount has been deducted from my account, but still I have not received any response/ confirmation. Please help.
Rajeev Ranjan
Mobile [protected]
PIN code 201005

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D

Dipesh Kayastha

from Delhi, Delhi

Aug 30, 2017

Hello my jio number is [protected] but by m mistake when i placed order i type wrong number [protected] instead of [protected] thats why i din't get any message please do help regarding this.please retransmit it from [protected] to [protected].

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S

Subrahmanyam Badugu

from Bodhan, Telangana

Aug 30, 2017

Jio: [protected] cardno:[protected] date of transaction 24/8/2017 evening 7:27pm through debit card (union bank)

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P

Pavnavparam

from Baramula, Jammu and Kashmir

Aug 30, 2017

All steps for booking jio phone were completed but at d time of payment it show nill payment. Moreover money got deducted from my bank account. How can i get my money back

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R

ravinderpaladugula

from Tirupati, Andhra Pradesh

Aug 30, 2017

Jio Phone booking through online paytam to bill desk kutil website amount deducted 500 but booking conformation not received

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R

Rama Nathan

from Nattam, Tamil Nadu

Aug 30, 2017

Outgoings and incoming calls not available from yesterday . I want to do outgoings and receive incoming calls. . Help me to solve this problem .

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R

R siva

from Chennai, Tamil Nadu

Aug 30, 2017

Sir i have booked jio mobile following numbers [protected] through indian ban rs 500 and another number [protected] through uco bank rs 1000 deposited but both number did not yet recive confirmation message but amount has debit my bank account kindly rectify my problem my email [protected]@gmail.com mobile no [protected]

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P

P Roy

from Rajmahal, West Bengal

Aug 30, 2017

I have tried on 24/08/17 jio phone through website by using mobile no. [protected] and sbi debit card, but unfortunately jio phone booking failed. Pl. solve the issue. From P Ray

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N

nikhatpatel

from Vadodara, Gujarat

Aug 30, 2017

Hi,
I have ordered jio mobile online but did not receive order details even after making payment of 500 rupees. Will you please help?

Regards,

Nikhat Patel

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R

Rahul singh84

from Allahabad, Uttar Pradesh

Aug 30, 2017

Sir, I have almost booked a jio phone and rs 500 debited fm my account but at last transaction have failed and rs 500 deducted fm my account.transaction I'd is FVOOOOOOXTJZ. kindly refunded my amount ...Rohit Singh
No -[protected]

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Address: Madhubani, Bihar

On Aug 24 my wife Sunaina jha tried to book jio smart phone through Sbi net banking . The amt of Rs 500/- was required to pay for booking as it was paid though net banking vide SBI ref no. JSBI56096740IGABWWHVK8 but transaction failed as it appeared on the screen.pl refund my amt.

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Address: Dehradun, Uttarakhand, 248002

Website: jio feedback

Iam staying in dehradun up west area
Everytime in this place we are facing a network and internet connectivity issue
Please resolve it
Net speed is not
Signal is so weak
No video calling facilities and services
Not received my important messages
Not good connectivity
In the previous 2 and 3 months we are facing network and internet connectivity issue
But know one interested to resolve it
Customer care are not capable to solving our problems
I am every time to call customers care centre but they are not understand the actual problem we are facing
Plz look in this matter

Reliance Jio Infocomm customer support has been notified about the posted complaint.

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M

Murugan C Pillai

Aug 30, 2017

While booking jio phone yesterday at around 8PM I made payment through on line payment of RS500 from bank.The bank has given the transaction details to me by SMS. However I have not received any confirmation message from Reliance Jio so far.

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R

Rajeev1412

from Noida, Uttar Pradesh

Aug 30, 2017

I have booked your new jio phone on 24/8/17 at 20:00 hrs by paying Rs 500/- through my debit card and payment was successful. Amount has been deducted from my account, but still I have not received any response/ confirmation. Please help.
Rajeev Ranjan
Mobile [protected]
PIN code 201005

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D

[email protected]

from Mumbai, Maharashtra

Aug 30, 2017

I have paid 500 for the mobile no [protected] but didnt get barcode / confirmation message.

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Address: Mumbai City, Maharashtra

I have a blank sim got joining jio company as an employee more than two weeks sim not got any number and sim card not activated
Iccid:[protected]
Imsi:[protected]
Please get this done no use of such sim as promised by cc person would get sms with new number on alternate number but sms still awaited. This is a bad service
Pankaj. [protected]@gmail.com
[protected]

Reliance Jio Infocomm customer support has been notified about the posted complaint.

Sep 08, 2017

Updated by Pankaj V Kaweeshwar Dear team

Still no reply from JIO and SMS

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Pawan Kr Patro

from Siliguri, West Bengal

Aug 30, 2017

Booked a Jio phone and an amount of ₹500 deducted from my account but didn't get any reciept or any kind of proof which would notify me that I have booked.
Need my phone booked or get my money refunded.

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K

Kaushik Bhagiya

from Ahmedabad, Gujarat

Aug 30, 2017

I paid 500 rupees for Jio phone booking, 500 ruppes deducted via Paytm ( billdeskuti) but still not showing youre order is successfully also still not getting any sms for Jio phone booked, and booking successfully
Pls do needful

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D

Dayanand Nagar

from Haridwar, Uttarakhand

Aug 30, 2017

Jio phone booking not transaction ID mobile number [protected]

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G

Gautam sablani

from Korba, Chhattisgarh

Aug 30, 2017

I had buyed a rs399 pack of jio
The speed of jio was fantastic but during 2 days the speed is very poor no one is taking any issue if that happens I want to sue against jio and want my money refunded or solve my problem regarding the speed of jio

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Address: Rangareddy, Andhra Pradesh, 500097

Website: [email protected]

This is with reference to my earlier complaint the complaint is not resolved instead mr pankaj sarma who spoke on behalf of reliance digital has deductead 1000 +1000 rs from my debit card. Pl take immediate action the person who called me from +91 [protected]... And return rs 2000 immediately to my net banking...
The person who spoke to me has cheated and i am sure he is from reliance...
I humbly request jio care to resolve my problem...

Reliance Jio Infocomm customer support has been notified about the posted complaint.

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S

Subrahmanyam Badugu

from Bodhan, Telangana

Aug 30, 2017

Jio: [protected] cardno:[protected] date of transaction 24/8/2017 evening 7:27pm through debit card (union bank)

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A

arafikt

from Naliya, Gujarat

Aug 30, 2017

Dear sir, yesterday i have try to booked reliance mobile amount deduction from my saving account transaction vin/reliancejio/[protected]/0 but not received any conformation my mobile no is [protected]

kindly refund my amount in my saving account

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Address: Yamuna Nagar, Haryana, 135003

Sir on 24 august i tried to book jio phone but payment deducted from my paytm wallet and phone booking confirmation was not recieved. Transaction id is :[protected]
I have contacted jio support through email but they didnt replied satisfactorily.
I have even cantacted jio apellate authority which also refused to process my complaint
My mobile no is [protected]
E mail [protected]@gmail.com
Please provide me confirmation sms of jio phone booking.

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Address: Chennai, Tamil Nadu, 600006

Ive booked the jio phone on 24th august by evening by 7:00 pm as their server was keeping on crashing from 5:30 pm after some attempts ive successfully booked the jio phone through my sbi debit card for rs 500 and was deducted from my bank account. Ive got sms message from the bank about your money rs 500 has been deducted but no confirmation message came from reliance jio infocom and ive tried to call their customer service as usual it was busy my number is [protected] this number from which ive booked and pin code is 600006. Please make a complaint to reliance jio infocom asap.

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Address: 440023

Tried to pre booked jio phone Rs.500 deducted from the account but it showed server error and the amount was deducted. The transaction was taken place on 24th of August from mobile no.[protected] in the name of amit roy. please look into the matter and respond accordingly. it is neither showing transaction no nor any message received through jio. It has been many days I have waited for automatic refund but unable to get it and that is why I am posting it here.You can contact me for any correspondence

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A

AVS Murthy63

Sep 4, 2017

I was booked JIO Phone on 24.8.2017. I paid money through bill desk from SBI Debit card. Payment successful. I have received transcation ID to my mobile. i.e. txn#KU[protected]. But I Can not received any confirmation from jio.

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Address: Hyderabad, Andhra Pradesh, 500067

To
Reliance jio
Request for transfer of recharge amount from wrong jio number to correct number

I am a prime member of jio, using two jio numbers.
Jio mobile: [protected] & jiofi : [protected]
On 27-aug-2017 i have done a recharge of rs.399/- through mobikwik (Transaction id:rj[protected] for jio number [protected] instead of [protected] by mistake.
I have made another recharge of rs.399/- on 27-aug-2017, through jio money for my jio number [protected] to get mobile connectivity.
Therefore, now i request reliance jio to transfer my wrong recharge of rs.399/- from jio number [protected] to [protected].
Screen shots of mobikwik recharge are attached herewith for ready reference.
My details are as follows:
Lakshmikantharao thangada
[protected]@gmail.com
[protected]
[protected]
[protected]

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I am really unhappy with the customer support team. I had booked 2 jio phones on 24th of aug from myjio app& amount has been debited from bank account & till date i have not received the confirmation message. I had done many follows with the team but really there is no response from your team and they ask to contact jio store and these people says we are not responsible for online booking. You can call centre. When i contacted through mail there was same answer from them also. Jio phone [#9440080] ticket id raised by jio team.

Jio number: [protected]
Phone booked under: [protected].
Pincode:516172.

Please help me regarding the same

I would request to confirm whether my transaction was successful or not. If yes then, kindly send confirmation message.

Hope i get an resolution.

Reliance Jio Infocomm customer support has been notified about the posted complaint.

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Lokesh Ahir

from Delhi, Delhi

Aug 29, 2017

My jio no [protected]. i am facing network problem alot at my residence.No network coverage or very few network coverage is provided.Due to this problem my no goes not rechable and i cant use internet or can't call.Please resolve this issue as soon as possible

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P

Prasenjit Mohanta

from Delhi, Delhi

Aug 29, 2017

Sir we are lots of consumer in our area in TASATI TEA ESTAE( P.O BIRPARA Dist ALIPURDUAL PIN735204) BUT from 13.8.2017 . we are facing network coverage problem. sir we are already recharge 399. but not benefited.
kindly look the matter.

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P

Palash AOT

from Varanasi, Uttar Pradesh

Aug 29, 2017

I am not from jio, but this video will help you to sorted out your problem https://www.youtube.com/watch?v=KwalYa8UJ-o

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I booked jio phone on 24 august, 2017 twice (19:51 & 19:57). On both occasion, rs500 was deducted from bank account but i didn't received any confirmation sms from jio. I awaited for 5 days for refund but till date didn't receive any refund. Therefore, i request please do needful asap. My mobile no. Is [protected] and i booked with number twice. My pincode is 110084. Thanks.

Sep 1, 2017

Complaint marked as Resolved

Reliance Jio Infocomm customer support has been notified about the posted complaint.

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Palash AOT

from Varanasi, Uttar Pradesh

Aug 29, 2017

check your booking confirmation with this link http://www.jio.com/JioWebApp/index.html?root=myVoucher&action=NL_MB

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Address: New Delhi, Delhi, 110008

Website: Jio

Since 3-4 days, i am unable to telephone or use internet service of jio. Tel no [protected]. What is the matter/ my alternate airtel which si running is [protected]
[protected]@yahoo.co. Uk

Sim card from sambalpur, odisha but stationed in new delhi

Your category is for what?

When my telephone does not work, how can i telephone in 199?
So far i was impressed with your jio service considering it better than others. Let me not start feeling that you are as bad as others.
Dr mahendra patel

Reliance Jio Infocomm customer support has been notified about the posted complaint.

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Vamsi Rajiv

from Hyderabad, Telangana

Aug 29, 2017

Very poor signal in our village ...when u r providing free offer...it's very good...but when we ra buy...very poor signal...so please resolve the problem...for further relationship between with jio users n jio..

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Website: www.jio.com

I placed order for jio phone on 24th august.

Transaction details for which order failed are given below.

Bank: hdfc bank
Withdrawal : 500.00
Cheque/ref no.[protected]
Narration : jhdf[protected]/billdkreliancejioinf

Money deducted from hdfc bank account as shown above but didn't receive message to specified number for order confirmation and no details received in my jio account as well.
Contacted customer care of reliance jio but they are not able to resolve issue and suggested to solve issue on my own by contacting source of payment. How can there be problem with source of payment when i can see deduction from my account.
My presonnel details as per below:-
Anil kumar
Mob. No. -[protected]

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Address: Jhansi, Uttar Pradesh, 284003

In 24 august 2017. I have booked mobile from jio website. But in first time after done payment transaction failure massage come but as per information recieved from bank jio claim money on 25 august but till now not any confirmation recieved from jio.
And another transaction which was successful massage recieved & deduct money but till now same not any confirmation recieved from jio. Please support. I loss my 2000 rs. Please suuport asap
Thanks

Reliance Jio Infocomm customer support has been notified about the posted complaint.

Aug 29, 2017

Updated by mks_kaushik i have also tried to contact many time jio but not success. i have also mail 2-3 times but till now not get any response from jio. FYIP
Thanks

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P

Parvaiz Sofi

from Riasi, Jammu and Kashmir

Aug 29, 2017

I am a jio subscriber in the area of guree kanderpora bijbehara anantnag jammu and kashmir there are a poor connectivity in our area i have complaint many times but no result found till date.

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K

Kanna1788

from Gudivada, Andhra Pradesh

Aug 29, 2017

My mobile lenevo vibe S1 Bluetooth connectivity is good but could not connecting my jio number another number is Airtel connecting properly to that number
Pls rectify my problem to connect Bluetooth my jio number

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Address: Raipur, Chhattisgarh

Sir, i prebooked 2 jio phones of 1500rs. During advance payment the amount of 1000rs deducted from my account and it displayed that the trasaction failed. And i hadn't received any confirmation msg as well. The trasaction id was fv0000001n25l. The nos for which i booked are [protected] and [protected]. Kindly notify me whether i'll get by amount back or what. My email id is [protected]@gmail.com. Phone no - [protected]. Thank you.

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Address: Guntur, Andhra Pradesh, 522601

Transaction details for which order failed are given below.

Bank: sbi bank
Withdrawal : 500.00
Cheque/ref no. Jsbi[protected]igabwwggj7
Narration : to transfer
Inb reliance jio infocom bill_rejioi payments

Money deducted from sbi bank account as shown above but didn't receive message to specified number for order confirmation and no details received in my jio account as well.

Contacted customer care of reliance jio but they are not able to resolve issue and suggested to solve issue on my own by contacting source of payment. How can there be problem with source of payment when i can see deduction from my account.

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Address: Jaipur, Rajasthan, 302012

Website: on complain no 198

From last three days my data all data is exhausted without using it. I done my complain on 198 but they did not give me any satisfactory answer. I check all my setting, no auto update, no use of data in background app, no one connected on my wifi. I wake up in morning and with in 10 min i receive the massage that my 50% data is use and after 3-4 min get another massage my 90 % data is use, after then 1-2 min all data is exhaust, who this possible 500 mb data is use in 4 to 5 min. I call 3-4 time on 198 but all of them give different different excuses they do not even register my complain. This is happening form last 3-4 days.

Please resolve my issues i don't able to done my important work

Reliance Jio Infocomm customer support has been notified about the posted complaint.

Aug 29, 2017

Updated by warking007 details
Jio no - [protected]
applicant -gaurav sharma s/o rajendra kumar sharma
jaipur

Reliance Jio Infocomm Complaints & Reviews

File a complaint to Reliance Jio Infocomm

Reliance Jio Infocomm reviews & complaints page 228

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