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Reserve Bank of India [RBI] Complaints & Reviews

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Updated: Feb 19, 2025
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Reserve Bank of India [RBI] reviews & complaints page 110

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M
Murali Ragunathan
from Chennai, Tamil Nadu
Sep 19, 2017
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Address: Chennai, Tamil Nadu

Dear sir,

I had requested to sbi cards in mid of 2016 to cancel my card since i was no longer using it and no transaction at all. They replied stating they would call me and fix the issue. I never received any call. They added annual fee and still sending statement adding interest every month.

Name: r. Murali
Card number: [protected]
Phone: [protected]
Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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    V
    vikram1989
    from Mangalore, Karnataka
    Sep 18, 2017
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    Address: Bangalore, Karnataka, 591302
    Website: www.financialexpress.com/news/find-whereabouts-of-unclaimed-deposit-holders-rbi-tells-banks/909041

    The Foreign Exchange Transfer Department (RBI) hereby bring to your attention of the payment of your deposited fund here in the RBI, you were listed as a beneficiary in the recent schedule for payment of the past edition email/sms award incurred by the BRITISH GOVERNMENT/WORLD BANK, which is yet unclaimed up-till date due to some circumstance

    According to your file record; your payment is categorized as: Contract type: Lottery/inheritance/Undelivered Lottery fund From World Bank.
    The Reserve Bank of India New (RBI) Governor, Dr Urjit Patel and Ban Kin-moon Secretary-General of the United Nations met with the Tax Committee on Finance RBI Mumbai/Delhi branch. Regarding unclaimed funds, which have been due for a long run, At the end of the meeting (RBI) Governor, Dr Urjit Patel mandate all unclaimed funds to be released back to the beneficiary, stating that it is an unfair practice to withhold funds for government basket for one reason or the other for tax accumulations. Therefore, we are writing this email to inform you that (4Crore 98LAKHS INDIA RUPEES) will be release to you in your name, as it was committed by new (RBI) Governor.
    Sep 19, 2017
    Updated by vikram1989
    This is to inform you that your email address has won you the sum of five hundred thousand great british pounds, (£500, 000.00gbp) in bbc company national lottery uk. The draw number brought out your email address from coverage to over 1000 internet network users and qualified you the fourth (4th) position among the benefited winners of the stated winning amount each, in the ongoing bbc national lottery, awards 2017, programme. Your email address was selected by advanced electronic robot random search from email addresses actively online through attached winning lottery no.[protected] bonus 38 of draw no. 2268. This awards gives grants to sustain and transform individual life’s all over the global for the less privilege once; we are here to use our diverse heritage lottery fund (Hlf) to change lives in every part of the world
    We here by congratulate you for been a lucky winner of this great opportunity from bbc national lottery prize award program

    P. O. Box 251 watford england
    Wd 18 9br
    United kingdom
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      S
      Sunil Suresh Vishwasrao
      from Vasind, Maharashtra
      Sep 18, 2017
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      Website: www.medianama.com/wp-content/uploads/2008/09/rbi-logo-2008-9-22.jpg

      Mr. Mark philip is calling me to process on email. Mrs. Pooja gandhi is the funds transfer manager as mentioned in the mail.

      Reserves of bank of india
      Sep 17 (1 day ago)

      To me
      http://www.medianama.com/wp-content/uploads/2008/09/rbi-logo[protected].jpg
      Reserve bank of india regional office, delhi,
      Foreign remittance department.
      New delhi: 110 001, india,
      6, sansad marg.
      Email: transfer-rbi.[protected]@accountant. Comi have received mail mentioning all details of reserve bank of india regional office, delhi,
      Foreign remittance department.
      New delhi: 110 001, india,
      6, sansad marg. And demand all my details. Because of all the details are likely to be true i have furnished all my details to
      Email: transfer-rbi.[protected]@accountant.com from [protected]@gmail.com

      It is my biggest mistake. The mail contents are as follows.

      Dear esteem customer: sunil suresh vishwasrao.

      Greetings to you from the reserve bank of india (R. B. I) delhi branch!!!
      This mail is to notify you that our department has received a bank draft/cheque worth of (£500, 000.00gbp) on your name with the certified and documents from the (United kingdom) by processing officer mr mark philip, you can call him on this number:[protected] this fund was received here in our department for the registration/conversion which is required by the government of rbi india.

      As per the protocol of the (Reserve bank of india) we do not issue the draft which exceeds more than 4 crore 76 lakhs inr on any individual name so we have to transfer the whole prize directly into your account. We have to legally register your winning draft with the endorsement from the regional director which will authorize us to transfer to your account if you meet up with registration/conversion fees below.

      Registration/conversion rs.7, 120/-
      Endorsement fee of rs.6, 850/-
      Attention fee of rs.5, 180/-
      Insurance fee of rs.2, 950/-
      Security fee of rs.2, 400/-

      Total charges rs. 24, 500 (Twenty-four thousand five hundred india rupees only.
      Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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        A
        Asblegal17
        from Mundi, Madhya Pradesh
        Sep 18, 2017
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        Address: 486661

        There has been a recent trend in my hometown regarding dishonour of indian currency coins of 1 rupee and 2 rupee without any lawful cause and as far as my knowledge is concerned there has been no restriction as such by any order of competent authorities whatsoever further the situation got worsened when banks refused to accept these coins in demand for exchange thereby creating an impression in the minds of consumer that these coins are no more a legal tender consumers are facing a lot of problems owing to these rumors. So what can be the appropriate remedy in this case, your response is eagerly awaited. Thankyou
        Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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          T
          Tasmin Pathan
          from Mumbai, Maharashtra
          Sep 18, 2017
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          Address: New Delhi, Delhi
          Website: RBI cash transfer

          What is this mail about. I strongly believe its fraud. Mail is about transferring funds to my account when i enter my password. This is fakei beleive. I want to know how did this people get the mail id and why are they asking me for so much detail. I am sure they are going to hack my account. If that bees the case i want refund of whatever cash is in my account. Hope u take it seriously
          Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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            S
            Suraj Saravade
            from Mumbai, Maharashtra
            Sep 18, 2017
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            Address: 400075
            Website: PMC BANK CO. OP PVT LTD

            This is with regards to the missing cash of rs 1 lakh which was debited without my consent on 10th june 2017 from punjab and maharashtra bank, even though i have not shared any account details. On the same day a call was given on the help line number and an executive informed me stating that due to some technical issue the amount might have been debited and assuring that it would get reversed within 24 hours, and also requested me to visit the branch. Also when asked them to block my atm card it was said that there was no need to block it. No details were asked from my end regarding the account number or any security details.

            A complaint was raised on the 14th june at pant nagar police station (Ghatkopar east), however since the issue has not been resolved, requesting you to kindly look into this matter and get the issue solved at the earliest as there has already been quite a long delay.

            In case if any account details required do get in touch with me on my personal number mentioned in the signature.

            Hoping to get a revert from your end as soon as possible.

            Suraj
            [protected]
            Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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              S
              shahbaz mumbaikar
              Sep 18, 2017
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              Address: Mumbai City, Maharashtra, 400059

              Hello team,

              On 6th march 2017, we have deposited the old notes in rbi bank of mumbai central branch. However we have not received the money in our account. All documents where submitted at the same day, but till no today no update has been received. Below is the receipt information:

              Receipt number - d17
              Name - abdul samad mujawar

              Receipt number - a20
              Name - zahir mujawar

              Can you check and advise?

              Awaiting for your soonest reply.
              Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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                S
                srajendren
                from Nilakottai, Tamil Nadu
                Sep 18, 2017
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                Sir

                I wish to state that i have deposited rs.52500 on 01.03.2017 at reserve bank of india, chennai wide tender receipt no. Che 007508.

                When i contacted over phone many times, i received an information in july 2017 that the amount would be remitted into my account in the first week of september 2017.

                Even after the lapse of 2 months, i have not received any information regarding the remittance of rs.52500.

                So i request you to inform the status of the said remittance.

                Thanking you

                Yours faithfully
                S rajendran
                Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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                  H
                  hasmukh0113
                  Sep 17, 2017
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                  Address: Mumbai City, Maharashtra
                  Website: Reserve bank of India

                  I am non resident indian. I submitted rs 25, 000.00 of old notes on 22nd march, 2017, at rbi mumbai for exchange. I had inadvertently given an erroneous a/c number. I was advised to send email notification to rbi address: [protected]@rbi.org.
                  I wrote emails to rbi at the above address on 22nd june, 2017 giving the correct nro a/c #. Thereafter, i sent reminders on 29 june, 23 july, 13 september. Each time i have requested to give me status, but i have not received any response.
                  Please let me know the correct email address if the address [protected]@rbi.org is not right.

                  Hasmukh s. Parikh
                  New york, usa
                  +[protected]
                  Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
                  Since officer of SBI bank is not accept cash deposits at any counter for saving account.
                  Only one answered
                  Either deposits cash in machine or deposit throught green card
                  We are not accepted cash through pay - in slip
                  Can as per RBI guild line bank has power to not accept cash of same branch account .
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                    P
                    pan_2
                    from Bengaluru, Karnataka
                    Sep 17, 2017
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                    Address: 175019

                    Dear sir,
                    I have an account no -[protected] in pnb bank.
                    I go to the india post, bbmb township, sundernagar, h. P. For withdrawing the money amounnting rs 4000/-on dated[protected] at 11:06:38, but during the processing, the supply of the atm machine goes off and when the supply resume aftef approx.15 min, but the cash is not received and the amount is debited from my pnb account. I meet the pnb sundernagar braanch for the same and also with the postmaterat bbmb township, sundernagar, but no satisfactory response saying that after sometimes you get the money credited into your account, but i don't get the same.
                    I again lodge the online complaint to pnb bankmthrough toll free no. They give me the complaint no m[protected], but till date i not received the amount back
                    Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
                    Sep 18, 2017
                    Updated by pan_2
                    The Post India deptt ATM ID from where ithe amount is not received through PNB ATM card is
                    ATM ID -DOPN0506 AND THE THE ATM CARD is PNB BANK, please direct the bank to credicted my amount debited immediately
                    17/9/17 morning around 10:40 am i received a fake emails as attached below to my personal email id.this is to bring to the kind notice of reserve bank of India to stop such spam messages
                    It's true or fake.they are given the letter from R B I

                    cash from post india atm not received but debited from pnb account (pnb atm card) - Comment #2853840 - Image #0
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                      A
                      anujaggarwal31
                      from New Delhi, Delhi
                      Sep 17, 2017
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                      Address: Agra, Uttar Pradesh, 282005

                      I have a account in federal bank branch agra. About few days back i went to deposit some amount in the account out of which few r the 1 rupee coins which the bank staff refused to accept. I asked them whether the coins r fake or what to which they have no reply. I went to the branch manager who too refused to accept the coins without justifying me the valid reason in writing. I then and there complaint the federal bank regional office at delhi and told them the whole issue. Then i was asked to gave the call to the bank staff, i gave the phone to mr. Kapoor, one of the senior branch staff who told the person on the other side that customer i. E. Me is having some ego problem...?? Is depositing money in our bank account is ego problem?? Or was i compelling them to accept the currency which is not legal tender??
                      Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
                      17/9/17 morning around 10:40 am i received a fake emails as attached below to my personal email id.this is to bring to the kind notice of reserve bank of India to stop such spam messages

                      bank on accepting coins - Comment #2853691 - Image #0
                      I got call from [protected] in the morning regarding ATM card no and other details kindly do strict action against these persons so that no body will be fooled strictly laws will be formulated against these incidents that are rising day by day
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                        A
                        Ajvk
                        from Bengaluru, Karnataka
                        Sep 16, 2017
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                        Address: Chennai, Tamil Nadu

                        Me and My wife was in America when demonetization happened. Some money was left unchanged after returning back to India. I came to know at customs that I can Exchange Old currency by submitting my visa and passport.So I came to know last date for exchanging and before that i have approached RBI Chennai and exchanged my money. I was told that the process time is 90 days after that I will receive my amount. But it has been more than 90 days but I have not received the money. I request your good self to kindly resolve this issue and Help us in getting back my money as we are in dire need. Hoping for the positive response. Thank You.
                        Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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                          P
                          from Morjim, Goa
                          Sep 16, 2017
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                          Address: Nagpur, Maharashtra

                          Dear Sir,
                          I have an Saving Account in ICICI bank, Civil Line Branch, Nagpur having A/c No.[protected]. I have issued a cheque No. 855075 Amt. Rs. 766000, which was bounced by ICICI bank due to insufficient fund on[protected] even if there is a sufficient balance in my account and Penality of Rs. 413 also charged. When i have complaint about that and request to refund the penalty Rs.413. Many time i have visited to Icicibank manewada branch & hingna branch, they told me that responsible person of clearing department is on leave and he will resolve my issue as when as he resume on his duty. In this process around 1 months are gone. If i saw that my issue is not resolving from bank, i visited to home branch ie. civil line branch and contact to Tammanna madam, she taken a written request from me and assured me that me issue will be resolved within three days. But instead of resolving my issue, on[protected] again bank deducted the cheque bounce penalty of Rs. 400 along with GST charges of RS. 72 ie. Total 472 for the same cheque no.855075. I again visited to icici bank civil lines and complaint again regarding the same. Again they have told me that in next three days confirmly my issue will be resolved and Total penalty of Rs. 413-472=885 will creadit in my account. But till date[protected] they have not resolve my issue. I think literally bank is harassing me. Number of times i visited to bank, its petrol expenses is more than amount which i want to refund along with i have to take Leave from my office for the same activity.

                          At last i have to approach you to resolve my issue at the earliest.
                          I have attached screen shot/photo of my account statement along with this complaint letter.

                          Please do the needfull at the earliest.

                          Thanks & Regards
                          Pankaj Sharma
                          [protected]
                          156, mahatma gandhi nagar, hudkeshwar
                          Nagpur.
                          +2 photos
                          Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
                          Hi,

                          I got a call (from number [protected]) offering me a new SBI debit card with 800 reward points, can be en-cashed as Rs. 8000/-. This looks to be a fake call to me. Please validate or send it to correct department if its really fake
                          Hi All i have got a call from someone from this number [protected] saying he is from RBI and started to say that my card is blocked and needs some of my bank details like which bank and ATM card number or so and so. I have not given any details but posting so that you would do something about it.
                          I got call from [protected] for ATM card activation. He wants to have my ATM card details. He don't even know which bank ATM card i have. I told him that I will first ask my bank. Then he started using bad language. Please take some action against this.
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                            J
                            Jayur
                            Sep 16, 2017
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                            Address: Mumbai City, Maharashtra

                            Hello there,
                            My name is jayurbhai and i am an nri. I have visited india this march 2017 and i deposited my demonitized money into my account and told that it will approve in 3-4 months and will be deposited but it's been more than 6 months and haven't received my money back. So i need my money back. I came on 6th march 2017 for deposit.

                            Thanks
                            Jayurbhai
                            Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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                              A
                              aaratrika
                              from New Delhi, Delhi
                              Sep 15, 2017
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                              Address: Howrah, West Bengal

                              I have received a call from [protected] at 6.08 am, just 4 hours ago i talk to cc o[censored]co regarding complain of wrong deduction., with reference that caller told every reference & fraud my money from my a/c balance through
                              Oxygenwalet com, gurgaon.
                              How can i get back my money.

                              Information for all other than atm frauder :-

                              Be care ful from following numbers :-

                              [protected]
                              [protected]
                              [protected]
                              [protected]
                              [protected]
                              [protected]
                              Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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                                from Diu, Daman and Diu
                                Sep 15, 2017
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                                Address: Rajkot, Gujarat

                                Respected sir,
                                Please note that, i have sent a complaint to you regarding punjab national bank, rajkot branch, kalavad road.
                                There is no reply or action from your side. Please do the needful for the online fraud done to us. We have lost rs.7300/- without any otp or sms.
                                My mobile number [protected].
                                I have sent you a complaint to you on 29th aug'17 in this matter.
                                Today i recieved a mail from punjab national bank with call log details of otp sent to my son on registered mobile number.
                                But my son has not recieved any otp or transaction sms for the money withdrawn. They have not given any transaction details of the money nor replied the sms regarding transaction.
                                I asked the branch head for banking lokpal number for which he denied to give. Please take actions and ask them to recover my money back from the fraudalent and take legal action for the same.
                                Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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                                  M
                                  Manollas
                                  from Bengaluru, Karnataka
                                  Sep 15, 2017
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                                  Indian overseas bank of sira town branch is not participating in clearing process because they yet become member of clearing house. Branch opened nearly two years ago. We have canarabank bank of baroda syndicate bank sbi corporation bank iob in sira town. Cheque clearing is delayed by 7 to, 10 due to lodging cheque s on near by city like tumkur & bangalore​. Kindly look into the matter and make arrangements to participate in clearing process at sbi sira br. I am waiting for early action & reply.
                                  Thanking you
                                  Mohan b r
                                  S/o raghavendra rao
                                  Near canara bank atm
                                  Nh 4
                                  Sira 572137
                                  Tumkur dist
                                  Karnataka
                                  Mobile no [protected]
                                  Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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                                    B
                                    Basavaraj J.M.
                                    from Bengaluru, Karnataka
                                    Sep 15, 2017
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                                    Address: Dakshina Kannada, Karnataka

                                    My son is having account with corporation bank, pandeshwar branch & uses debit card at expert college of valachil campus, where the corporation bank has set up an atm center.

                                    They have debited my son account a sum of rs. 11.80 each day on 28.08.2017, 30.08.2017 & 08.09.2017 for using the atm.in 10 days they have debited 3 times.

                                    My son have option to use other atm. If the account holder uses the same branch atm, how can they charge the amount even after maintaining sufficient balance in the account.

                                    If they have any restrictions to use the atm, they should fix the sign board mentioning the number of times allowed without charge & the charges over & above the no. Of transactions.

                                    Otherwise, the bank has become a business center instead of giving service to the general public.

                                    Kindly look in to this matter on priority.

                                    Otherwise, they used to continue the same & public has to suffer.
                                    Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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                                      M
                                      Mani Gukan
                                      from Ariyalur, Tamil Nadu
                                      Sep 15, 2017
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                                      Address: 631501

                                      From,
                                      A.K.Manikandan sha
                                      AKG Silks
                                      Gandhi Road
                                      Kanchipuram

                                      Sub :- DEBIT MY ACCOUNT NOT RESPONSE MANAGE

                                      Request Sir,

                                      I am use in your bank CITY UNION BANK, Kamaraj Street, Kanchipuram, My Account Number -

                                      [protected] ( I am 7 years Account holder ) My personal work gone to Chennai on 03/07/2017 SAMA SHOP

                                      in Nungambakkam Chennai, I used my ATM CARD Rs.1600.00 same day

                                      03/07/2017 SOMEBODY DEBIT MYAccount Rs.55700.00, Erode, Gangapuram ATM misused Next day I got the massage in Bank My Mobil Phone

                                      somebody misused Erode, gangapuram ATM, But ATM CARD in my self only, IAM ALL READ COMPLETE YOU SIR BANK VIST TWENTY TIME MANAGER NOT RESPONSE TWENTY TIME GOING BANK NOT RESPONSE

                                      Kindly take action please sir please sir

                                      Thank you,

                                      A.K.Manikandan
                                      AKG Silks
                                      [protected]
                                      +3 photos
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                                        J
                                        John_jiml
                                        from Shahganj, Uttar Pradesh
                                        Sep 14, 2017
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                                        Address: Gorakhpur, Uttar Pradesh, 273001
                                        Website: www.hdfcbank.com

                                        Dear team,
                                        Below is the copy of mail i sent to hdfc bank to get my account closed and 20 hours to date there hasn't been any communication on their part. Kindly help.

                                        As a previous employee of hdfc bank, (2012 in branch - 0286, now i am into education sector), i would like to share my problem. I have a salary account with hdfc, radhika complex, gorakhpur (Branch code - 0721, cust id[protected], a/c no - [protected]) which is non operational and hence is in debit due to nmc as i left the organisation i was working with. Now i am associated with a new organisation which needs my account to be opened in hdfc bank for the credit of the salary which i am unable to do because of my previous salary acc with hdfc. I went to the branch, submitted the account closure form, the welcome kit and have also got an acknowledgement slip signed and stamped by the branch official (Image attached at the bottom).
                                        However even after a week of my getting acknowledgement the acc is not closed (Branch - 0721, bh - ashwini gupta, back up - vaibhav upadhyay) hence i am facing problems with my current employer in opening up of a new hdfc acc which is mandatory for me for the continuation of the services with them.
                                        I request you sir kindly help me in this regard in getting the account closed as none of the charges levied in my current hdfc acc are asset related neither is there any assets product issued to me on my cust id. These are only the charges which were levied because of change in employer and leaving the account unattended. Please help me sir as it's a matter of my employment and due to this behaviour of hdfc my employment is jeopardised and my career threatened.
                                        Regards,
                                        Vineet john fredrick,
                                        [protected],
                                        Gorakhpur,
                                        Uttar pradesh
                                        +1 photos
                                        Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
                                        Email received from RBI of fund transfer from UK.
                                        attaching letter with email please tell is it true of false.

                                        email- [protected]@hotmail.com

                                        account closure - Comment #2851904 - Image #0
                                        Dear Customer,

                                        Please forward the e-mail to [protected]@hdfcbank.com for us to check and assist you.

                                        -Bejoy
                                        HDFC Bank Customer Assistance
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