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Reserve Bank of India [RBI] reviews & complaints page 49

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D
Deepak A J
from Bengaluru, Karnataka
Jun 19, 2019
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Address: 560076

Sir/Madam,

I would request all banks to form a rule not to issue cash to mentally and physically handicapped people especially senior citizens without the consent of family members/Guardian as it has led to thieves targeting these people. I have come across such incident in front of my eyes as the cash was snatched outside the bank just after withdrawal. This also has been the case of my father who is above 80 years who is mentally and physically ill.

Kindly look into this suggestion ASAP
Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
Jun 19, 2019
Updated by Deepak A J
Sir,

Kindly also make alternative Mobile/Landline phone numbers mandatory for all Nationalised and Private bank account which the bank staff can utilise to make calls to family members or guardian in case of accidents or thieft. This will be mainly helpful for senior citizens and all other people who have accounts in the private or nationalized banks.
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    Suraj's Bhande
    from Mumbai, Maharashtra
    Jun 18, 2019
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    Address: Malgaon, 416407

    Many days ago I transfer many to my customer of milk bill but the customer connot credit the money but debited from my account after few days I complaint in bank of India they try solve this problem but not solved because they sent email to tez app but no response is their we try many time but the refund is not received and the customer name is KAKASO KHOT
    and my name is KUBER BALASO BHANDE Total 7850 money is pending
    Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
    I received a mail from [protected]@outlook.com claiming I won 500, 000 pounds. I was contacted by a lady named Jessica Alex from the mobile no [protected]. Who said I should pay an amount of 12, 800Rs as conversion, processing & creditable charges. I have attached the forms sent to me below.
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      deepanbk
      from Jayamkondacholapuram, Tamil Nadu
      Jun 18, 2019
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      Sir we do small business in our town we (recipient) collect small small amount cheques will produce in banks . sir some cheques are reject lot of reasons ( fund insufficient, signing mismatch, mistaken letters ) bank are collecting both two side for huge penalty (giver, The recipient). sir what is fault for recipient. our client is giver he is giving to me one cheque 1000rs then our earning amount is 30rs for 3% margin but all bank is doing heavy Fraud for both side .pls cancel for all charges for recipient side
      this is not only one bank issue all bank do this type of fraud

      pls save small, poor, people money .

      pls do any action for this problem

      this is not only one bank issue all bank do this
      Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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        V
        vipin 2179
        from Noida, Uttar Pradesh
        Jun 17, 2019
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        Address: 110093

        Yesterday a call comes from Flipkart customer care [protected], the name is Manoj Kumar he said about my last Flipkart bill payment 12405 rs and ask payment thru and he sends me another message from second no is [protected] and says for forwarding at [protected] for update Flipkart account and hold me at a call, and between this time is 12.50 to 1.10 pm in my account all over 17 transactions debit and credit, my account debit by 79000, same time I have informed to sbi customer care they blocked my ATM card and Net banking, my all transactions thru UPI id .

        Flipkart complains no is -IN[protected] office Ambala.
        FIR no is in DELHI POLICE - NED -NN000994/2019
        SBI customer care not given any complain no.
        DEBIT CARD block id .[protected]
        my mobile no is [protected]
        Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
        Jun 28, 2019
        Updated by vipin 2179
        Sir now 11 days gone but no one is working on my complaint, please take the necessary action as soon as possible.
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          A
          Ashesh1992
          from Kolkata, West Bengal
          Jun 17, 2019
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          Address: 711103

          I ASHESH BHARDWAJ from Howrah WestBengal would like to inform you that in my area shopkeepers, vendors and bus conductors are not accepting one rupee coins. Due to this, we have to face many problems.
          This thing has had happened with me in Bataitala, Po B Garden Howrah 711103 West Bengal. So I request you to please take the needful action so that we don't have to face such kind of a problem again in the future.
          I kindly request you to look into the matter and do the needful.
          Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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            S
            smart security
            from Delhi, Delhi
            Jun 16, 2019
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            Address: 110062

            Manjeet kumar .. have a account in icici saket branch one of my friend deposit some rs 20000 from his account which is on vijaya bank gk 2
            on 29 april 2019 but he mentioned wrong account no of mine so amount is transferred in wrong account and now we are facing issue vijaya bank say we send mail regarding this to my icici bank they dont respond or icici bank said we are not here to respond you go to vijaya bank now it's totally harrassment for us pls help us out
            manjeet kumar
            Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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              S
              Salim kajani
              from Mumbai, Maharashtra
              Jun 16, 2019
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              Address: Sahibaung Ahmedabad, 380051

              Dear Sir /Madam

              Greetings...!!!

              I got scammed by Axis bank and I lost more than Rs 8515 and still loosing it. I was opened a Axis bank salary account from sahibaung branch Ahmedabad after few month I was stop using Axis bank account and I wanted to close it so I went Axis bank branch to close my account and to submit my debit card & passbook. But I was forced by axis bank employee to keep continue my account and they will change to zero balance account without maintaining balance. Unfortunately they didn't converted and forced me to pay 500 and keep account continue with zero balance.

              I restarted using Axis bank account again. Kunal from axis bank came to me said just pay 500 and your account will be continue like before. He checked my account details in his iPad and he ask me to pay 500 to keep continue account. I paid it and after dropping my salary they started taking money unnecessary without informing. And without reason and still they taking my money. I submitted letter from my company and all nassasory docs but still they are taking my money from account.


              I called customer care to find out and I spoke to Shri Hari he ask me to give kunals number who missguided me and they said it's fault from axis bank and we will give your money back just visit branch and submit the formalities. I submitted my formalities twice in written still I got no reply from them no branch manager no customer support.

              I am running behind this issue since 4 months and still no one replied or answering me. Still they are taking my money from account unnecessary and customer support are not ready to reply on charges and employee doest know about any charges.

              Please help me to get my money back I do have all the recordings of employees who are miguiding people. And how they making fool to steal money from people. Axis bank is big scam running. They are trying to cover their fraud money which is lost in demoralization time.

              I spoke to manager couple of times but he is not ready to reply or give me solution pleas help me in this I have all the proof to show with recording please tell me how to send you.

              Below are my charges and dates

              14/02/2019. - Rs 500
              16/02/2019. RS 865.07
              16/02/2029. RS 4805.97
              15/03/2019. RS 12.04
              15/03/2019. RS 66.92
              09/05/2019. RS 600
              11/05/2019. RS 144.76
              11/05/2019. RS 804.24
              01/06/2019. RS 650
              12/06/2019. RS 66

              Total I lost - RS 8515

              Bank account details
              Name - Salim firojbhai kajani
              Account No - [protected]
              IFSC code - UTIB0000510

              Axis bank person who missguided me and made me fool to take money from my account.

              Kunal - [protected]

              Tejas vyas branch manager - [protected]

              I also spoke to new manager name Harsh but he also did nothing and giving false promises.

              Salim kajani
              [protected]
              Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
              Sep 04, 2019
              Updated by Salim kajani
              I was promised by Axis bank manager that within 10 days I will get my all money back. But I got nothing yet and he is even not answering calls please help me to get my money back. They are still cutting my money every month without notifying me...
              Lic permium Form Debit money 2950 /Lic information to Bank But Date 15/5/19 No cating Sir Bank employee Sir But next Day cating my Account No Balance Sir my porblam my Account no =[protected] plz inquiry IDBI Bank plz Help Sir
              yash. om. channel pagare's reply, Jun 4, 2019
              Sir plz Help
              Hi, we regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately.
              Regards, Team Axis Bank.
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                B
                Bhushan Goswami
                from Mumbai, Maharashtra
                Jun 16, 2019
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                Address: Thane, Maharashtra, 421201

                Dear Sir

                As discussed with Branch plz check the details of my dispute amount ...

                Name - Bhushan Goswami
                Account No - [protected]
                Transaction Date[protected]
                Amount - 950*2 = 1800
                Ref No - OTHPOS[protected]
                OTHPOS[protected]
                Card - Visa Debit Card
                Last Complaint no- 208884 & 208922
                Purchase Product - Jio WiFi Dongle
                Merchant Name - Jai Mata Di Electroni
                Merchant Bank - Bandan Bank
                Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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                  S
                  from Mumbai, Maharashtra
                  Jun 15, 2019
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                  Address: Roharabandh., रोहरबंढ., Dhanbad, Jharkhand, 829122

                  My name is sunil kumar singh. My Account number is - [protected]. Google pay ke through se 3 times ₹ 12800 fraud transaction kiya gya hai jiska details maine aapko photo send kiya hu or mai bank of india me v complaint kiya hu or bank ke through 3 photo v mujhe diya gya hai wo photo v maine send kr diya hai. So please aaj mera paisa refund krwane ki kuch step le please sir . For this act of your kindness I shell remain ever grateful to you.
                  Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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                    H
                    Harishankar Purohit
                    from Sundargarh, Odisha
                    Jun 14, 2019
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                    Sir one email as I received vide Ref:RBI/ohg//Oxd1/2019
                    Telex:09331 credit/RBI
                    Payment file:RBI/pending/09/19 vide Reserve bank online Account No.[protected] of Rs.1, 73, 90, 000INR which I have won from Samsung company America.
                    Pl comply this sir it's authentication. Pl reply on my mail I'd: [protected]@gmail.com
                    With regards
                    Harishankar
                    Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
                    I got a torn Rs.2000 note from Andhra bank atm at Balapur x roads. Please tell me where can I get good currency in return.
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                      benoykumarchatterjee
                      from Delhi, Delhi
                      Jun 14, 2019
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                      Address: 165/1, Gurudwara Colony, Lane No-A/3/C Infront of Balaji Enterprise Lohegaon Pune, Pune, Maharashtra, 411047
                      Website: [email protected]

                      I have received Mail Regional Director Foreign Remittance Dpt. N Delhi Shri Sandip Ghose Sub: GOVERNOR 'S ATTESTETION LETTER. Ref: RBI/EST/678/A08Cdd: 2214/6028/14/311that your Fund lump sum pounds pending in the custody of the RBI if you are paying lump sum amounts Tax Clearance Fees then will issued Tax Code after that we will transfer your Fund to your account immediately and Mrs Sonia Roy ( Transmittal in- charge ) Foreign Remittance Dpt. RBI she all ways sending mail as well as phone call to me. Please see the matter.
                      Jun 14, 2019
                      Updated by benoykumarchatterjee
                      I have send a complain to Governor RBI with all the Mails on 21st May 2019 but no reply has been given to me still today. Mrs Sonia Roy Foreign Remittance Dpt. Contact no- [protected] . Please enquired the matter.
                      Jun 14, 2019
                      Updated by benoykumarchatterjee
                      I have received mail from Regional Director Foreign Remittance Dpt. RBI New Delhi that I got some British amount from British Government that money kept in RBI custody so I have to send Clearance Foreign Fees, that is also huge amount then they will send my Fund to my account immediately. I have send a letter to Governor RBI but they have not given any reply to me still today. I want to know that, is it Fraud ? Ref:RBI/EST/678/AO8Cdd: 2214/6028/14/311 Sub: GOVERNOR 'S ATTESTETION LETTER.
                      Jun 17, 2019
                      Updated by benoykumarchatterjee
                      Not yet resolve my problem.
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                        S
                        sayyedhasan167
                        from Delhi, Delhi
                        Jun 14, 2019
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                        Address: C-2/167, NEAR AKBARI MASJID, NEW ASHOK NAGAR,, 110096

                        Subject : Received Money Rs 1, 02, 000 for Tower Installation
                        I need to inform you that some people is miss using Jio name and looting innocent peoples. They are using
                        1. Jio monogram
                        2. Jio company name Reliance Jio Infocom Ltd
                        3. Bank Account Reliance Jio Infocomm Ltd
                        4. Site Name also same as Jio
                        Is it possible that other company has same monogram, company name as well as bank account by the same company name. Bank also involved in this looting.
                        They received from me through netbanking Rs 1, 02, 000 for jio tower installation in three transations as 14, 200, 52, 500 and 35, 200. They have also received my aadhar card, voter card, pan card, my accounts details and house documents.
                        The Account Details which has received my money by netbanking HDFC bank.
                        Company name : Reliance jio infocom limited
                        Bank Name--Punjab national bank, Balaghat, M.P.
                        Account no.—[protected]
                        Ifsc code--PUNB0003800
                        Other Bank Details for other Transations
                        Company Account NAME:- Reliance jio infocom ltd.
                        Bank Name--punjab national bank
                        Account no.[protected]
                        IFSC CODE:-PUNB0003800
                        Company Name -Reliance jio infocom limited
                        Bank Name--Bank of baroda
                        Account no.--[protected]
                        Ifsc code--BARBB0RATURO
                        Company Name -- Reliance jio infocom limited
                        Bank Name--oriental bank of commerce
                        Account no.--[protected]
                        Ifsc code--ORBC0102188
                        Tran. Details
                        Your a/c no. XXXXXXXXXX9321 is debited for INR 14, 300.00 on 15-06-18 and a/c xxxxxxxxxxxx1343 credited (IMPS Ref no[protected].
                        Your a/c no. XXXXXXXXXX9321 is debited for INR 52, 500.00 on 18-06-18 and a/c xxxxxxxxxxxx1343 credited (IMPS Ref no[protected].
                        Your a/c no. XXXXXXXXXX9321 is debited for INR 35, 200.00 on 18-06-18 and a/c xxxxxxxxxxxx1343 credited (IMPS Ref no[protected].
                        Try Yourself for the fact :
                        Please try yourself to register for tower installation on site www.jiotower.org.in
                        When you register on this site for tower immediately or after one two days you will have message on mobile that you are selected for tower installation. Send money Rs 14, 200 for tower installation charges. After this they will ask Rs 52, 500 and so on . They will say that this amount is refundable. You will have this amount with the advance Rs 15, 00, 000. Please save innocent peoples. These peoples will make foolish all over India too many peoples everyday.
                        Office Address Is as Under Other Details as under
                        Reliance Jio Infocomm Limited
                        3rd Floor, B Wing, Fortune Building, Bharat Nagar, Bandra - Kurla Complex, Mumbai - 400051
                        They made Jio tower site as http://www.jiotower.org.in
                        Mobile nos are [protected], [protected]
                        Whatsapp no. is [protected]
                        email [protected]@jiotower.org.in
                        Please take necessary action against the peoples. And help me to recover my money, to block all the above fake accounts and both the sites i.e www.jiotower.org.in, www.towerjio.com.
                        Thanking you.
                        Yours
                        Sayyed Hasan
                        C-2/167, New Ashok Nagar
                        Delhi-110096
                        [protected], [protected]
                        Note :
                        In my openion Jio, PNB banks, Oriental Bank of commerce, Bank Of Baroda, Company registrar of india, Reserve Bank of India, Jiotower, Towerjio, web site are involved in this fraud. If my matter not solved. I will go to court against all the above government and Private companies. From last ten days I complained to every Govt. and Private companies, Media and police. No body is taking it serious. Please take necessary action against all the Govt. and private companies involed in this fraud.
                        I am giving some jio sites which are looting innocent peoples. Please find the ways to block the fake sites of jio. Fake site are as under ;

                        www.jiotower.org.in‎
                        www.towerjio.com

                        www.reliancejiotower.net

                        www.jioreliance4g.in
                        www.jio4gtower.org‎
                        www.reliancetowers.com‎
                        www.reliancejiotowers.co.in
                        www.jiotower.in.net
                        www.myjiotower.com
                        www.towerjio.co.in
                        www.4gnetworks.org‎

                        www.reliancetowers.com
                        www.4gnetworks.net‎
                        www.jiotowers.net
                        www.jiotowersolution.com
                        Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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                          Subeer Kumar dad
                          from Jabalpur, Madhya Pradesh
                          Jun 12, 2019
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                          Sir, on 7/6/19 through Google pay app 4 wrong transactions of 40000 (forty thousand) done that was phishing with me. That 40000 RS diducted from my union bank account Dudhichua branch. So I complaint and made my account locked by bank imidiatly to stop wrong transactions. Sir now I want to get back my, 40000 RS back but bank say that it was upi transaction so bank doesn't help about that. Than I also complaint to cyber cell but I couldn't get any satisfactory answer. So please help me . The upi transaction I'd are[protected],[protected],[protected] &[protected]. To Alokh kumar Bharti- [protected]@, upi
                          Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
                          Today Jindal Fortis Hospital Raigarh Charges 2% extra on payment through ICICI DEBIT CARD. They told me that their swapping machine is SBI machine so they charged 2% extra on other card. Please tell me is it right. The payment Was Rupess 10000 but they taken rupees 10200.
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                            parshant vashisht
                            from Delhi, Delhi
                            Jun 12, 2019
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                            Address: New Delhi, Delhi, 110001

                            My name is parshant kumar my contact number is [protected]. my wife has taken personal loan from hdfc bank. some financially issues she was not able to pay loan know hdfc bank recovery agents are calling me and one of my sister in law and they threatening us both and forced us to pay that loan witch we are never taken from hdfc bank. they abusing us daily and treating us we always told them that when we didnt take loan from your bank then why you calling us then they said" tere toh andar hath de ke paise nikal lenge" they are abused us and said " ab toh loan tu dega" so i think this is some kind of extortion money. my question is this fi we are not taken any loan then why hdfc recovery agents are talking with us like this. harassing us and treating us.
                            i ahve all calls on recording with me so please help me in this case who give rights to talk like this harrasing abusing and threatning me.
                            there contact details below : [protected] and [protected]. agent named ritu jain and rahul chaudhary.
                            Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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                              Lalith Joshi Bandi
                              from Hyderabad, Telangana
                              Jun 11, 2019
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                              Address: KOTAK MAHINDRA BANK BALAJI NAGAR KUKATPALLT, Hyderabad, Telangana, 500055

                              Dear sir/mdm,
                              i am bandi anand account holder of kotak mahindra bank on the date of april 22/4/2019 iam made two transactions from kotak Atm of 20, 000 &20, 000 for the first time it was success full and for the second time amount was debited from my account but the amount has not came from the ATM i waited there for 20 minutes .But i complaint to bank there was no response i complaint through online they took 2 minimum 2 months time but they dint even resolve my issue after that i wnt to bank and had a chat with the manager he said they were no tranaction found like that it was a homble request to issue me 20, 000 rupees immediately and take the neccesary action against the bank people
                              thanks & regards
                              bandi anand
                              [protected]
                              Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
                              1 paid totally 100500 rupees to this aaccount no: [protected], a.c. holder name seyed m pakkar, HDFC0004037

                              Please send my amount back please
                              [email protected]'s reply, Jun 14, 2019
                              i gain 1 paid 149500 rupees to same account no, the amount will be refund or not,
                              [email protected]'s reply, Jun 20, 2019
                              do u did enquiry or not
                              Again I paid 1 lack rupees
                              Again paid 46000
                              23500
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                                rakeshider
                                from Noida, Uttar Pradesh
                                Jun 10, 2019
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                                Address: Anand vihar clony verka, Near rana madical store, Amritsar, Punjab, 143501

                                Dear sir iam rakesh Kumar at Amritsar punjab sir mera account corporation bank Amritsar Punjab me hai jo lowran e road pe hai sir me ak account open karwaye tha jisme me 500se account open karwaye tha leki bank ke tarf se Joe email masage or phone nahi aaya or minimum balance charges jaate ka Rahi hai Mene mail vi branch me Kiya liken unka koe respons nahi Mila account close karwane branch gaya to account me koe Len amount nahi tha tab vi usne paise d'Alene bol Rahi hai pahle se hi paisekate ja Rahi hai or kitna paisa du pls karwaye kare ac-[protected] rakesh kumar
                                Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
                                Sir darect mere acccount me money transfer kar doge tho
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                                  Kamdeb
                                  from Mumbai, Maharashtra
                                  Jun 10, 2019
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                                  Address: Khandamouda branch, baharagora, Jamshedpur zip 832101, 832101

                                  Hi Sir/Madam,

                                  My name is Jaydev Mahapatra, I have an account in Bank of India. I am writing this email after getting frastation as I am nothing getting any response of my emails. I had sent multiple follow up emails to the Bank.
                                  Also I have visit to the branch however nothing get positive response from branch manager.
                                  Please go through my trail email.
                                  I am writing below as summary of my issue and problem.

                                  I have made incorrectly 3 transaction of RS 5000 each total Rs15000 to Talk Charge Marchant.
                                  However 5000 only successfully credited to the Marchant remaining 2 transaction of RS 5000 each has not been successful. It's still showing as pending .

                                  I have reach out to the talk charge by email they have refunded my 5000 from their side. Email attached below for your reference.

                                  Initially when I had visit to bank they denied that we can't do anything. When I have collate all the information and talked with talk charge, they are ready to refund me and the had sent email as 5000 has been refunded(see the trail email)

                                  I had visit again to branch talked to Manager she had raised 3 complaint to get the amount of (5000+5000+5000).

                                  I had wait 3 week however I did not get any response. I had sent so many email to the bank however I did not get any response.

                                  Few days ago I had received 5000 which was refunded by the Marchant. But I didn't get the remaining( Rs 10000) two amount Rs5000 each which were not credited to the Marchant however debited from my bank account.
                                  Request you to please take necessary action to release my Rs10000.
                                  Below are the few important information for your reference.
                                  Date of debited Rs 5000*3 times is 10-05-19
                                  Transaction I'd
                                  MEDR/RECHARGE/CCA/678216 MEDR/RECHARGE/CCA/442840
                                  MEDR/RECHARGE/CCA/524354

                                  Date of refunded of 5000 by Marchant is 13 -05-19 as per their records.
                                  Date of complaint at branch of RS 15000 is 13-05-19
                                  Complaint numbers DATA92714, 92717 & 92721
                                  Date of credited RS 5000 to my bank account which was refunded by Marchant is 03-06-19

                                  My question is if amount is not credited to the Marchant then why still not credited to my account. It's over one month. Why no one responded me. What's the TAT of emails and amount refunded.
                                  I have mark email to branch as well as.
                                  My account number is [protected]
                                  Branch name is Khandamouda of Jamshedpur city
                                  Pin - 832101
                                  Complaint numbers attached

                                  Regards
                                  Jaydev Mahapatra
                                  [protected]
                                  Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
                                  Jun 10, 2019
                                  Updated by Kamdeb
                                  Hi Sir/Madam,

                                  My name is Jaydev Mahapatra, I have an account in Bank of India. I am writing this email after getting frastation as I am nothing getting any response of my emails. I had sent multiple follow up emails to the Bank.
                                  Also I have visit to the branch however nothing get positive response from branch manager.
                                  Please go through my trail email.
                                  I am writing below as summary of my issue and problem.

                                  I have made incorrectly 3 transaction of RS 5000 each total Rs15000 to Talk Charge Marchant.
                                  However 5000 only successfully credited to the Marchant remaining 2 transaction of RS 5000 each has not been successful. It's still showing as pending .

                                  I have reach out to the talk charge by email they have refunded my 5000 from their side. Email attached below for your reference.

                                  Initially when I had visit to bank they denied that we can't do anything. When I have collate all the information and talked with talk charge, they are ready to refund me and the had sent email as 5000 has been refunded(see the trail email)

                                  I had visit again to branch talked to Manager she had raised 3 complaint to get the amount of (5000+5000+5000).

                                  I had wait 3 week however I did not get any response. I had sent so many email to the bank however I did not get any response.

                                  Few days ago I had received 5000 which was refunded by the Marchant. But I didn't get the remaining( Rs 10000) two amount Rs5000 each which were not credited to the Marchant however debited from my bank account.
                                  Request you to please take necessary action to release my Rs10000.
                                  Below are the few important information for your reference.
                                  Date of debited Rs 5000*3 times is 10-05-19
                                  Transaction I'd
                                  MEDR/RECHARGE/CCA/678216 MEDR/RECHARGE/CCA/442840
                                  MEDR/RECHARGE/CCA/524354

                                  Date of refunded of 5000 by Marchant is 13 -05-19 as per their records.
                                  Date of complaint at branch of RS 15000 is 13-05-19
                                  Complaint numbers DATA92714, 92717 & 92721
                                  Date of credited RS 5000 to my bank account which was refunded by Marchant is 03-06-19

                                  My question is if amount is not credited to the Marchant then why still not credited to my account. It's over one month. Why no one responded me. What's the TAT of emails and amount refunded.
                                  I have mark email to branch as well as.
                                  My account number is [protected]
                                  Branch name is Khandamouda of Jamshedpur city
                                  Pin - 832101
                                  Complaint numbers attached

                                  Regards
                                  Jaydev Mahapatra
                                  [protected]
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                                    A
                                    agnuspharma
                                    from Mumbai, Maharashtra
                                    Jun 8, 2019
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                                    Address: FOR AGNUS PHARMACEUTICASL PVT LTD AGNUS PHARMACEUTICALS PVT LTD KAIRALI COMPLEX THONAYAD CHEVAYUR PO KOZHIKODE KERALA 67301, Kozhikode, Kerala, 673017
                                    Website: agnus pharmaceuticasl pvt ltd agnus pharmaceuticals pvt ltd kairali complex thonayad chevayur po

                                    Respected sir,
                                    This is for your kind attention that we transferred rs 24838/ to Akam pharmaceuticals, sector 7-c branch o[censored]nion bank Chandigarh on 4th may 2019. The beneficiary account no is [protected], but the amount is credited to wrong beneficiary with account no [protected], in the name of mr. Amith parar . When contacted the person he is swiched off hos moble. The utr number of the transaction is as follows
                                    your neft of rs 24, 838.00 with utr sbin[protected] dtd 04/05/19 credited to beneficiary ac no. Xxxxxxxxxxx0575 at ubin0555827 on 04/05/19 at 12:43 pm. 9 sbi pottammal branch kozhikode, kerala .( branch code 70758-pbb calicut).
                                    We sent may mail to to the union bank secrtor 7-c chandigarh, but so far there is no result, so we request your goodself to do the needful to recover the amount

                                    With Regards
                                    Gokuldas

                                    for agnus pharmaceuticasl pvt ltd
                                    agnus pharmaceuticals pvt ltd
                                    kairali complex thonayad
                                    chevayur po kozhikode
                                    kerala 673017
                                    Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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                                      Z
                                      Zara Jaffry
                                      from Purnia, Bihar
                                      Jun 8, 2019
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                                      Dear sir,
                                      I zainab jaffry sadly state that on 6thjune, 19 at 2pm 18000/- amount has been transferred to a person called UPI-Ramakant- [protected]@paytm-PYTM[protected]-NA.
                                      Incident happened as i was booking my train tickets through make my trip app grom barkakana to Patna but the amount 1000 got deducted from my a/c but i did not received the ticket. Regarding that i called make my trip customer care and i got the number from google- ±[protected].Person told he is from make my trip customer care and asked my google pay number and told he will refund the amount and shared one message to me and asked to forward it on this number- [protected]
                                      The message was-
                                      UPIACT
                                      pp785c393e#c737#4477#bdb6!
                                      b5b2e5c5545
                                      After that he asked me 4digit google pin for which i denied but he assured me that he will refund as we are customer care. After sharing my full amout 18000 left balance was transferred immediately and that number got switched off. On 6thjune, 19 evening i again called on this number ±[protected] and told the incident . That person told ok we will refund that amount as it has happened before also with Ramakant and cut the call and again number got switched off.
                                      I have complained in bank and blocked my account the and cimplained in nearby police station also but request you to please help me if anything is possible. For this i shall be thankful to you.
                                      My account details
                                      HDFC-
                                      [protected]
                                      IFSC- HDFC0001048
                                      Regards,
                                      Zainab Jaffry
                                      [protected]
                                      Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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                                        K
                                        Kavitha Sonu
                                        from New Delhi, Delhi
                                        Jun 8, 2019
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                                        Address: 62, Premavathi pet, Hyderabad, Andhra Pradesh, 500030

                                        Hi this is Kavitha
                                        I have received mails below of coca cola winning prize of 98lakhs for that registration fee and. All they told me pay 18, 500
                                        After that they told me pay 56, 999 for activation fee . After paying that what they will do is this true of giving me the amount of my winning prize ?????

                                        India's Central Bank Regional Director : Y.H. Malegam
                                        Reserve Bank of India Regional Office, Delhi,
                                        Foreign Remittance Department.
                                        New Delhi: 110 001, India,
                                        6, Sansad Marg.
                                        [protected]
                                        Welcome To Reserve Bank Of India!

                                        Dear Customer : Mr M.kavitha

                                        Welcome to Reserve Bank E-Banking Services, you are currently in contact with online international fund remittance department RBI (Private Banking Section).

                                        This is to notify you that we have just received the sum total of 98.Lakhs Rupees will transfered into a/c) DEMAND DRAFT in your name (Mr M.kavitha) from [COCA-COLA MOBILE DRAW PROMO DRAW 2019 United Kingdom ]. Hence, your payment have been processed and ready to be transferred into your personal account. At such, you are requested to fill up the attached form provided for your account details and verification without any form of delay as required by Reserve Bank Of India (RBI) to enable us expedite action on the transfer of your Deposited Fund (df).
                                        Meanwhile, you are to remit the following required charges to enable us convert and expedite action on your transfer and you have to be immediate about the payment:

                                        (1) TRANSFERRED CHARGES : 9, 075 INR
                                        (2) REGISTRATION CHARGES : 9, 425 INR
                                        TOTAL CHARGES : 18, 500.00-INR

                                        Upon this regards, we shall therefore expedite action to remit your total amount into your personal provided Bank Account in which you have been directed through the attached form to fill and re-confirm with the one given to us by your Processing Agent (Dip Mr. John Morris).
                                        Thank you for choosing RBI. And we look forward to seen your a foreseen co-operation as it will be beneficiary to you.

                                        Congratulation!!!

                                        Best Regards,
                                        RBI Transfer Dept,
                                        New Delhi
                                        [protected]

                                        And another mail Is this

                                        India's Central Bank Regional Director : Y.H. Malegam
                                        Reserve Bank of India Regional Office, Delhi,
                                        Foreign Remittance Department.
                                        New Delhi: 110 001, India,
                                        6, Sansad Marg.

                                        Welcome To Reserve Bank Of India!

                                        ACTIVATION OF YOUR PERSONAL BANK ACCOUNT INSTRUCTIONS.

                                        Attn:Beneficiary, Mrs M.kavitha

                                        Your details information has been received and confirmed with what we have in our database. First and foremost the origin of the funds has previously advised in our initial e-mail which is Coca-coca Promo Department, London, United Kingdom.

                                        Your name and contact information was retrieved from the short listed data on the file of Coca-coca Promo Department. And the purpose of selection was randomly made by the Coca-cola Promo. Our bank stands out from all the presently distressed banks in India to enable the payment of your overdue transaction that has been pending for the past several years released.

                                        We want you to clearly understand that, we are here to serve you according to the instruction from Coca-cola Company, United Kingdom

                                        Meanwhile, you have to understand that your winning prize is a very huge amount of money and we have been trying to transfer the amount into your personal bank account but it keep bouncing back. Reason, is because your bank account has not received such a huge amount before, so in order to allowed us transfer the amount to your designated bank account, your account needs to be activate to enable the transfer successful.

                                        It will cost you the sum of 56, 999r.s to activate your personal bank account. Note this payment needs to be pay now to enable us fully remit your winning prize of 98.Lakhs in your personal bank account without any further delay.

                                        30 minutes upon the confirmation of this payment of the activation of your personal bank account, you will receive a credit alert for the transfer of your winning prize into your personal bank account.

                                        We look forward for your swift responds so as to direct you on how you going to deposit the amount.

                                        Best Regards,
                                        RBI Transfer Dept,
                                        New Delhi, India.

                                        This is the account no which I have sended the amount

                                        NAME-ATHELO:A/C NO-[protected]:IFSC VIJB0008102-VIJAYA BANK.

                                        Her name Sonia Sharma forcing me to pay the amount how can we pay that much amount

                                        Plz don't play with people
                                        Plz try to solve my problem

                                        Yours faithfully
                                        M.kavitha
                                        [protected]
                                        [protected]@gmail.com
                                        Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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