[Resolved]  Retailbunny.com — Lack in Consumer Service

Same Problem. I 've NEITHER RECEIVED PRODUCT NOR REFUND from retailbunny.com
My order number was 613

I ordered one blackberry Z 10 on 9/3/14 for RS 17901/-to gift it to my father. But after receiving full amount this company informed me just after 10 mins that it is out of stock on 9/3/14.
Immediately, on same day, I requested for refund and questioned "why they are listing a product which they don''t have and receiving money for it".
Then on helpline, on 12th, they informed me that they are still arranging this mobile.
Next on contrary to it14th March I received mail that company had processed my refund.
We have processed your Retailbunny.com refund for order with the reference VPRNPARJC.
After waiting for some days, I sent mail on 15th march 14 to its MD, Refund section and customer care but nobody responded.
After that on their helpline, I had a talk with Varsha, she told me to send information of your bank account. She promised that she would refund this payment on Saturday evening means 22/3/14. I sent mail and provided all required details for refund.But she did nothing.
Afterwards I talked to Eliason Borah and Anjali both promised but did nothing. I''m still waiting for my refund. Moreover it's very hard to contact them on co’s given phone number.
Address: Rbunny E- Retail Pvt Limited
B-22 Somdutt Chamber -1 Bikaji Cama Place
New Delhi -110066
Persons responding my calls on [protected], are Varsha, Anjali and Eliason borah.
Kindly help to get refund.
Regards Kanwaldeep Singh
[protected]@gmail.com


Order: VPRNPARJC placed on[protected]:46:36
Payment: billdesk

Reference Product Unit price Quantity Total price

U33101131 BlackBerry Z10 (Charcoal Black) Rs17, 800 1 Rs17, 800

Hi

It's a fraud website, If you have done transaction with credit card then call to that bank credit card then ask how to dispute this transaction.

Thanks,
Dharmesh

Retailbunny.com — not received shipping

I have ordered 1 samsung s duos on 12/03/2014 by paying 7957 rs by my
internet banking account.till now i donnot have any product. Unable to contact
Reatilbunny care. Please help me to get refund.
Regards
HITESH VIDHANI

I have ordered a Nokia 101 phone from retailbunny.com on 09/3/14, this model is a discontinued dual SIM basic phone; Order was placed, 1746.95 has been charged on my card and there was no confirmation email received and after couple of days one of the sale rep called from their company and confirmed the order and mailing address and after few days sales rep “Varsha” called from the company and tried to convince me Nokia 105 is a better phone than 101 and we would like to offer that to you. I have told her clearly that I need Nokia 101, and I found your site only selling it, that is the only reason I have ordered if you don’t have it then return my money; She said it will take couple more days to ship it and she will take care of it; Order dispatched to my office address in few days, I was happy to get it.. Opened that box and found Nokia 105, got frustrated and feel like been cheated by the company; Tried to contact the customer care after multiple tries got someone and he asked me to post it back to them for refund…. I have insisted that I need the courier fee also be reversed by the company since it was your fault; They sent me an email with the address to courier back the mobile phone; I have re-packed it and went to blue dart office to courier it and they told me box must be opened for verification; I have called up “Varsha” from there and she also spoke to the blue dart office from my phone and later said she will arrange a pickup from my office to return the mobile phone; so that box can be courier without opening. I accepted it… now it’s almost a month after my order placed nothing is happening; I am calling their number every day, looks like they have blocked my number when tried from my office number it got connected quick. Today I called and connected to “Varsha” she says she its “Anjaly”, anyway I could recognize her voice well since I had talked to her about the refund of my phone more than 10 times, This company is cheating me.. they said will arrange a pickup from my address, and she will call me in 30 minutes.. as usual no call back. I tried their Delhi number more than 50 times and got connected appox 15 times; I urge people to look at this post and make a decision; Retail bunny customer care #: [protected] Other numbers: [protected] [protected]

Retailbunny transaction is not via a secure gateway, Tech_bay is the transaction name on the statement; Sharing card details via a non-secure transaction may result lot of other issues, I suggest don’t do it; I am now trying to get a protection on my credit card to secure it. As per my understanding this company is a fraud business entity and I am planning to file a complaint against them.. It is not just about 1750 rs, it is about giving awareness to the people they are targeting; I am suggesting don’t go with Retailbunny ever for few hundred less price, you may lose your money and go only with trustable brand like..amazon, flipkart, snapdeal etc;

Retailbunny.com — Mode of payment is awkward

Sir,
I wanna buy canvas turbo from your website and i am not using any debit/credit cards and so i need to make a cash on delivery payment... But how to opt that option in your website ... Please tell me the steps to do it and send me a mail to [protected]@gmail.Com ...
Thank you...

Retailbunny.com — not dispatching my product

i have ordered micromax canvas turbo on 28th april my order reference is OIMDNDHEG till now they have not dispatched my product i have made hundred of calls when ever i ask for refund they make excuses that i may wait for only two days i even called today again asking some more time