| Address: Regional Transport Office, Karaikal Bypass Rd, Karaikal, Puducherry 609602, India |
Respected Sir/Mam,
I am currently living in Karaikal of Pondicherry (Puducherry). I had a Learner License (LL) of class of vehicle of Light Motor Vehicle which is valid from 09/12/2019 to 08/06/2020. Due to the global pandemic, I am unable to apply for a driving licensing test in order to get a driving license. On 27/12/2020, I went to RTO KARAIKAL with safety protocols and I asked about my Learner's Licence validation and they told me that my LL will be valid upto 31/03/2021 and told me to apply for the DL test and come. Then, I thought of doing it myself so I applied for the DL Test on 28/12/2020 and paid fees on 30/12/2020. Then I choose to book my slot, it shows 1 day remaining for LL to expire and slot book is not available. After some days, I tried again to book a slot for me but it shows an Error message that my LL was expired. Then I again went to RTO KARAIKAL and they told me that my LL will be extended upto 31/03/2021 so wait for some days so that it takes time to reflect on the website. Days gone, I tried to book a slot but it didn't happen. I tried to contact the support for parivahan sewa via telephone but there is no response and I also mailed them but there is no clasrification for me. Even I contacted RTO Puducherry there is no clear answer. So I kindly request you to look into my issue and resolve it as soon as possible.(extending my LL to book a slot or refund my amount for driving test)
Here I attached my Learner's License, application form of Driving license and payment receipt, screenshot and video clip of the error that is happening in the website.
Learner's License No. PY02 /0004443/2019
Application No. for Driving License : [protected]
D.O.B : 25/10/1999
RTO India customer support has been notified about the posted complaint.