Sir/Ma'am
1. I had applied online application no. DL210123X2222748 for issuing NOC to my personal vehicle no. DL0CM6726 on 23rd Jan 2021 and as per online instructions NOC was supposed to be issued within 3-5 days. I have sold the vehicle in the name of my brother Hari Kishan Chauhan and further along with NOC want to transfer registration in his name.
2. I visited RTO Dwarka Sector 10 to enquire about the status of NOC as intimation was received for the same. MLO Shri Mukesh Budhi Ram intimated that NCRB - National Crime Records Bureau Report is awaited from concerned authority as their portal is not working due to Republic Day.
3. On further enquiry, I visited NCRB located at Mahipalpur on 29th Jan 2021 to know the status of crime report of my vehicle. In turn staff of NCRB intimated that it is in the portal of concerned and is accessible online. However, they provided vehicle crime report of my vehicle and there was nothing adverse against the vehicle.
4. Again on 30 Jan 2021 RTO office, Dwarka Sector 10 along with the criminal report and met MLO Shri Mukesh Budhi Ram who refused to consider report brought by me and informed that they will obtain the report from their own resource.
5. Registration period of my vehicle is valid upto 23 Feb 2021 and i want to transfer my vehicle to my hometown Himachal Pradesh and waiting for the NOC. Inspite of my request time and again no action is being taken to issue NOC where 12 days have left, whereas NOC is issued within 3-5 days. It is causing harassment to me, Intention of MLO is not known to me.
I have to leave Delhi on 6th Feb 2021 with my vehicle to register my vehicle at my hometown.
On 05.02.2021 on receiving email from helpdesk-vahan to visit the concerned RTO, i visited RTO Dwarka Sector 10 to issue NOC for my vehicle no. DL9CM6726. Inspite of my request and giving reference of your message received by me they have not issued NOC stating that there are lakhs of such applications pending with them. As soon as they receive NOC clearance from authority concerned and will further issue to me for which approx one month period was stated by the RTO staff. It is causing great embarrassment and harassment to me as i have to deposit the NOC at new transport authority before 24 Feb 2021 as my vehicle validity is expiring on 24 February 2021.
It is out of my knowledge that from which authority RTO is seeking clarification as there is no outstanding challans/criminal case against my vehicle. Your strict action against the RTO is requested.
Thanks & Regards
Achana Chauhan
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RTO India customer support has been notified about the posted complaint.