| Address: New Delhi, Delhi, 110058 |
I, rajesh kumar singh have applied online for issue of new learner licence (Lmv, mcwg) vide application no.[protected] on[protected]. I have been given appointment for online ll test on[protected] between 08:45 am – 10:00 am at zonal office, west delhi, janakpuri. At the time of filling online application i had mentioned my father’s name as m l singh which is short form of my father’s name moti lal singh. While verification of documents, before the online ll test, clerk sitting at counter no. 4 has stated that there is a mismatch of name of your father in documents and online application. I had informed him that this is a short name of my father which is written in his documents also. He said that show me any document where your father’s name is mentioned after your name as m l singh then only i will validate your application. I had shown him electricity bill of my residence where it is clearly mentioned rajesh kumar singh, s/o shri m l singh. He was satisfied with this document but now raised another objection and said that now show me of your date of birth document pan card, passport or school certificate where your father’s name should be mentioned as moti lal singh, then only application will be accepted or i have to apply online once again with exact details mentioned in date of birth document and i have to pay the complete fees once again.in this regard, i have visited thrice with all documents and requested several times to counter no. 4 clerks and inspector of room no. 14 also. I had tried to contact mr. Dinesh kumar, mlo also to explain my grievance but he was in field. Now being a govt. Employee, i feel harassed by the govt. Officials who rotated me this counter to that counter for several times/days. Even, the agents sitting outside the rto office said that they can manage to complete all the formalities with existing documents with these officials only but i have to pay rs. 2000/- for complete package service in addition to govt. Fees. However, being a govt. Employee i refused to pay any type of bribe. Now, i feel that officials at rto janakpuri are working there with doubtful integrity. They are trying to harass the applicants without any cause. Therefore, it is requested that kindly issue instructions to the officials of rto office janakpuri to accept my application and allow me to appear in online ll test. Thanking you in anticipation.
Rajesh kumar singh
Mobile no. [protected]
RTO India customer support has been notified about the posted complaint.
My application no.[protected]