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RummyCircle.com Complaints & Reviews

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Updated: Mar 19, 2026
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RummyCircle.com reviews & complaints page 3

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R
Ravikumara B V
from Hassan, Karnataka
Jul 21, 2024
Jul 21, 2024
This thread was updated on Jul 21, 2024
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KYC not upload

Address: Beechenahalli Hassan

KYC documents is not upload this...
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Vsshinde1234
from Latur, Maharashtra
Jun 20, 2024
Oct 16, 2024
This thread was updated on Oct 16, 2024
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Withdrawal & game play problem

How to solve blocked account problem of Rammy circle account...
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W
Wahid125
May 24, 2024
Jun 14, 2024
This thread was updated on Jun 14, 2024
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Address: Play Games24x7 Pvt. Ltd., P.O.Box 17640, Malad (W), Mumbai 400064.

Rummy circle not initiate my refund rummy circle send me common message all time if rummy circle not open my account please help me to my refund I need my withdrawal balance my kyc is already done my bank details already add please help me to my refund I need my withdrawal balance
Name wahid
Email I'd [protected]@gmail.com
Feb 6, 2026
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Jun 14, 2024
RummyCircle.com Customer Care's response
Hi Wahid, we are here to assist you. To better assist you, please share your registered email ID and contact number, as we are currently unable to locate your account with the provided details. For further assistance, you can also reach out to [protected]@rummycircle.com. Regards, Team RummyCircle
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    afroz9235
    May 10, 2024
    Jun 5, 2024
    This thread was updated on Jun 5, 2024
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    Account blocked-investigation-no response

    My account was blocked on February 22nd 2024, later I kept mails to unblock my account, fairplay team said investigation going on, sir more than two months over still account is under investigation, daily I am sending mails but i am not getting any reply, kindly unblock my account...
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    K
    King55392
    from Visakhapatnam, Andhra Pradesh
    May 10, 2024
    Oct 29, 2024
    This thread was updated on Oct 29, 2024
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    Address: Andhra Pradesh ..alluri SitaRamaraju district...

    Hi sir...help me
    Validation failed...user doesn't exit
    My mobile number [protected]
    Please solve my problem
    RummyCircle.com customer support has been notified about the posted complaint.
    Sar Mera account release kar do Sar bahut Pareshan Hai usmein Paisa add kiya hai ₹500
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      M
      Mohd jafir 234
      May 3, 2024
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      Address: Online games

      What's wrong with you your team ignore me your team send me common message computer generated your team not solve my problem you are not understand me please initiate my refund sir I need my withdrawal balance my kyc is already done my bank details already add please initiate my refund sir
      My withdrawal balance Rs 14618
      Upi I'd [protected]@ybl
      Name mohd jafir
      Email I'd [protected]@gmail.com
      RummyCircle.com customer support has been notified about the posted complaint.
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        M
        Mohd jafir 234
        May 2, 2024
        Jun 12, 2024
        This thread was updated on Jun 12, 2024
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        I need my refund sir

        Address: P.O.Box 17640, Malad (W) Mumbai Mumbai City District Maharashtra India 400064

        What's wrong with you your team ignore me your team send me common message computer generated your team not solve my problem you are not understand me please initiate my refund sir I need my withdrawal balance my kyc is already done my bank details already add please initiate my refund sir
        My withdrawal balance Rs 14408
        Upi I'd [protected]@ybl
        Name mohd jafir
        Email I'd [protected]@gmail.com...
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        M
        Mohd jafir
        Apr 30, 2024
        Jun 19, 2024
        This thread was updated on Jun 19, 2024
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        Address: P.O.Box 17640, Malad (W) Mumbai Mumbai City District Maharashtra India 400064

        Rummy circle not initiate my refund sir my kyc is already done my bank details already add please initiate my refund please help me to my refund I try to message rummy circle last 25 days but no solution come please sir help me to my refund I add 5000 thousand in my account I lost my money I am totally confused I need my refund please help me to my withdrawal balance my withdrawal balance is Rs 14408
        Name mohd jafir
        Email I'd [protected]@gmail.com
        Feb 6, 2026
        Complaint marked as Resolved 
        RummyCircle.com customer support has been notified about the posted complaint.
        Verified Support
        Jun 19, 2024
        RummyCircle.com Customer Care's response
        Hi Jafir, we have observed irregularities in your account and suspect violation of our Terms of Service. We have accordingly suspended your account. Hence, this account has been closed, and you will not be allowed to play on RummyCircle. Please do not create any new accounts on our platform. If detected, it will be closed immediately, and the entire balance will be captured.
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          M
          Manish1368
          from Jamnagar, Gujarat
          Apr 23, 2024
          Jun 12, 2024
          This thread was updated on Jun 12, 2024
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          Resolved

          Rejected withdrawal amount

          Address: Bedeshwar opp ashutosh petrol pump Jamnagar

          Reject my withdrawal amount and blocked my account...
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          M
          Mohd jafir 234
          Apr 21, 2024
          Apr 30, 2024
          This thread was updated on Apr 30, 2024
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          Address: Online game

          Sir I have already many times email and message rummy circle but rummy circle not open my account rummy circle send me Same message all time if rummy circle not open my account sir I need my refund I need my withdrawal please🙏 help me to my refund sir rummy circle ignore me please help me to my refund sir
          Email I'd [protected]@gmail.com
          May 8, 2024
          Complaint marked as Resolved 
          My refund is successful done
          RummyCircle.com customer support has been notified about the posted complaint.
          Verified Support
          Apr 23, 2024
          RummyCircle.com Customer Care's response
          Hi Jafir, we have observed irregularities in your account and suspect violation of our Terms of Service. We have accordingly suspended your account. Hence, this account has been closed, and you will not be allowed to play on RummyCircle. Please do not create any new accounts on our platform. If detected, it will be closed immediately, and the entire balance will be captured. Regards, Team RummyCircle.
          Apr 25, 2024
          Updated by Mohd jafir 234
          Rummy circle not initiate my refund sir my kyc is already done my bank details already add please initiate my refund please help me to my refund I try to message rummy circle last 25 days but no solution come please sir help me to my refund I add 5000 thousand in my account I lost my money I am totally confused I need my refund please help me to my withdrawal balance my withdrawal balance is Rs 14408
          Name mohd jafir
          Email I'd [protected]@gmail.com
          Apr 27, 2024
          Updated by Mohd jafir 234
          Please sir help me to refund rummy circle block my account three times first time block my account and open my account why rummy circle open my account first time if don't want to play and again second time block my account and again open my account why and again second time open my account I add my account 3000 thousands to play cash game I won the money I want to withdrawal balance but rummy circle don't want and they are block my account third time they don't want to withdrawal balance please help me to my refund sir I need my refund rummy circle block my account without any reason they say to me your account is linked to multiple accounts it's not real reason sir they send same message all time they are ignore me please help me to my refund sir
          Name mohd jafir
          Email I'd [protected]@gmail.com
          Verified Support
          Apr 27, 2024
          RummyCircle.com Customer Care's response
          Hi Jafir, we understand your concern, as mentioned before we have observed irregularities in your account and suspect violation of our Terms of Service. We have accordingly suspended your account. Hence, this account has been closed, and you will not be allowed to play on RummyCircle. Please do not create any new accounts on our platform. If detected, it will be closed immediately, and the entire balance will be captured. Regards, Team RummyCircle.
          Apr 29, 2024
          Updated by Mohd jafir 234
          Rummy circle block my account three time if you don't want to open my account why you open my account first time and again you are block my account second time and again you open my account why and I add 3000 in my account I play the game I won the money and you are again block my account third time and you are not open my account you are not initiate my refund you are cheat me I lost my money you want taking my money you are not initiate my refund my kyc is already done my bank details already add my rummy circle account but you are send same message all time you are ignore me you are not solve my problem I need my withdrawal balance
          Apr 30, 2024
          Updated by Mohd jafir 234
          Rummy circle not initiate my refund sir they are ignore me they are send same message all time your account is linked to multiple accounts its not main reason rummy circle block my account three times two times rummy circle open my account if rummy circle not want to I play cash game in platform why they are open my account two times I add lots of money in my account now third times rummy circle block my account without any reason and I'm unable to play cash game or withdrawal my balance please sir help me to open my account if rummy circle not open my account please help me to my refund I need my refund sir please I try to message rummy circle last one month but no solution come they are ignore me please help me to my refund my kyc is already done my bank details already verify please help me to my refund sir
          Withdrawal balance Rs 14408
          Name mohd jafir
          Email I'd [protected]@gmail.com
          Upi I'd [protected]@ybl
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            E
            Epsinu8
            Apr 16, 2024
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            Hello team,

            I have played turbo rummy 2000 rupees deals. Almost 6 tables other 2 players involved in collusion and cheated me. Have lost money 12000 rupees.

            Sent email to rummy circle support along with screenshots of Game Id and players names. And video clips as well on 31st March. The tickets : 22425321, 22432747, 22430218were created But still now no response yet. Not provided refund. This is fraud application. Lost lakhs till now. don't play. They give adds simply. No one win money this site.
            RummyCircle.com customer support has been notified about the posted complaint.
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              P
              parulbenpatel
              Apr 10, 2024
              Apr 16, 2024
              This thread was updated on Apr 16, 2024
              Resolved
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              Resolved

              Tds not pay

              Rummy circle game account rs 30000 tds deducted but rummy circle not itr file and tds pay government only 2000 pay certificate this is big fraud and this is not statement last 1 year rummy circle account 31/03/2024 11.50pm rs 30000 tds deducted seen but all old record delete and don't pay government please this problem my itr stand by my itr only 2000 seen tds this is big fraud please solution my problem and rummy circle dont support and...
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              K
              Kummi20
              from Mysore, Karnataka
              Apr 8, 2024
              May 10, 2024
              This thread was updated on May 10, 2024
              Resolved
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              Resolved

              Dear sir/madam,
              I have raised withdrawal request 3 times in Rummycircle they rejected the request after that again I have raised the request on 30th March- 23 for Rs-1700 amount still not credited to bank account and status still showing it will be credited on March 30th. have written too many mail to rummy circle but every time they are saying like we will look in to this will resolve they saying kindly take action on this
              Feb 6, 2026
              Complaint marked as Resolved 
              RummyCircle.com customer support has been notified about the posted complaint.
              Verified Support
              May 10, 2024
              RummyCircle.com Customer Care's response
              Hi, we are here to assist you regarding your withdrawal. We request you to kindly share the registered email ID along with the registered contact number to assist you better. For further assistance, kindly contact [protected]@rummycircle.com. Regards, Team RummyCircle.
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                R
                Rupendra Kumar Tamrakar
                Apr 8, 2024
                Jun 12, 2024
                This thread was updated on Jun 12, 2024
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                Resolved

                No withdrawal

                Address: Chandra Shekhar Azad Ward, Khurai

                ID is not being verified and I am unable to withdraw money.
                Already Linked showing problem...
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                P
                Prabhatsagar
                from Moradabad, Uttar Pradesh
                Apr 6, 2024
                Jun 12, 2024
                This thread was updated on Jun 12, 2024
                Resolved
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                My mobile number not login

                Address: Moradabad

                Please research login my mobile number...
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                afroz9235
                Apr 5, 2024
                Jun 5, 2024
                This thread was updated on Jun 5, 2024
                Resolved
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                Resolved

                Account blocked-investigation

                Account blocked on 22/2/24...sent mails... Said investigation going on... I don't know why rummycircle taking this much of time to investigate an account... When my account gets activated??...
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                M
                Mohd rasad
                Apr 5, 2024
                Dec 20, 2024
                This thread was updated on Dec 20, 2024
                Resolved
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                Resolved

                Address: Play Games24x7 Pvt. Ltd., P.O.Box 17640, Malad (W), Mumbai 400064.

                I'm unable to play cash game my account is block without any reason I email rummy circle they say to aadhaar card I have already send my aadhaar card in 3 Time but rummy circle not any answer and rummy circle not open my account please sir help me to open my account
                Name Mohd rasad
                Email I'd [protected]@gmail.com
                Number [protected]
                Feb 6, 2026
                Complaint marked as Resolved 
                RummyCircle.com customer support has been notified about the posted complaint.
                Apr 06, 2024
                Updated by Mohd rasad
                Rummy circle block my account and I seen they say to to block account security reason what is this sir I email lots of time and I message in Facebook Messenger they say to aadhaar card in kyc document sir I have already sended my aadhaar lots of time but they say again and again aadhaar document sir they are not verify my aadhaar card sir sir please help me to open my account I'm new player sir my money in my account sir rummy circle ignored me rummy circle not solve my problem
                Name mohd rasad
                Email I'd [protected]@gmail.com
                Apr 07, 2024
                Updated by Mohd rasad
                Dear sir rummy circle not open my account I email lots of time I sent my aadhaar card lots of time but rummy circle not open my ac
                count please help me to open my account
                Email I'd [protected]@gmail.com
                Verified Support
                Dec 20, 2024
                RummyCircle.com Customer Care's response
                Hi Mohd Rasad, we have observed irregularities in your account and suspect violation of our Terms of Service. We have accordingly suspended your account. Hence, this account has been closed, and you will not be allowed to play on RummyCircle. Please do not create any new accounts on our platform. If detected, it will be closed immediately, and the entire balance will be captured. For more information on your account kindly reach out to us at [protected]@rummycircle.com.
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                  Sabir 3231
                  Apr 3, 2024
                  May 26, 2024
                  This thread was updated on May 26, 2024
                  Resolved
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                  Resolved

                  Address: Play Games24x7 Pvt. Ltd., P.O.Box 17640, Malad (W), Mumbai 400064.

                  Dear sir please help me rummy circle block my account without any reason I'm totally confused I played game suddenly rummy circle block my account I add Rs12000 in my rummy circle account I lost my money sir I'm very poor sir my kyc is already done I'm unable to withdrawal balance because rummy circle block my account I request you if rummy circle not open my account please help me to my withdrawal balance sir if rummy circle not send my withdrawal I suicide because of rummy circle my 38757 rupay in my rummy circle account
                  Name sabir
                  Email I'd [protected]@gmail.com
                  Number [protected]
                  Jul 4, 2024
                  Complaint marked as Resolved 
                  RummyCircle.com customer support has been notified about the posted complaint.
                  Verified Support
                  May 26, 2024
                  RummyCircle.com Customer Care's response
                  Hi, we wish to inform you that as per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities which are against our company's policy. Hence, this account has also been closed, and you will not be allowed to play on RummyCircle. Please do not create any new accounts on our platform. If detected, it will be closed immediately, and the entire balance will be captured. Regards, Team RummyCircle
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                    M
                    Mahendra 160
                    from Mumbai, Maharashtra
                    Mar 29, 2024
                    Mar 30, 2024
                    This thread was updated on Mar 30, 2024
                    Resolved
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                    Resolved

                    Validation failed user does not exist on this mobile number [protected] please resolve this issue
                    May 2, 2024
                    Complaint marked as Resolved 
                    RummyCircle.com customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 30, 2024
                    RummyCircle.com Customer Care's response
                    Hi Mahendra, we wish to inform you that, the account was closed as per your request, if you wish to re-activate the account, kindly send an email along with your KYC document at [protected]@rummycircle.com regarding the reactivation of the account. Any document on social media is not accepted, please send document via registered email address only. Regards, Team RummyCircle
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                      Mar 25, 2024
                      Mar 25, 2024
                      This thread was updated on Mar 25, 2024
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                      Resolved

                      My id blocked

                      I have been playing the game for a long time and suddenly my id was blocked and I am not allowed to withdraw the money in my game wallet....
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