Claimed

RummyCircle.com Complaints & Reviews

2.7
Updated: Sep 27, 2025
Complaints 2505
Resolved
1144
Unresolved
1361
Contacts

File a complaint to RummyCircle.com

Having problems with RummyCircle.com?

File a complaint and get it resolved by RummyCircle.com customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

RummyCircle.com reviews & complaints page 5

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sajan05
Dec 9, 2023
Dec 11, 2023
This thread was updated on Dec 11, 2023
Report
Copy

I have placed 8 withdrawal total of 11878

I have placed 8 withdrawal of total amount 11878
now id is showing closed
When i will get my money...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
T
tststs12
Dec 8, 2023
Dec 12, 2023
This thread was updated on Dec 12, 2023
Report
Copy

Sir you blocked my account with give you silly reason that you have multiple accounts with your Id. This is fake, I am genuine player plz sent my winning amount to my bank account otherwise I will raise complaint against your company this is totally fraud for your loyal customer. Plz unblock and sent my winning amount to my bank account
RummyCircle.com customer support has been notified about the posted complaint.
Hi, we're here to assist you with regard to your account related issue. Kindly write an email to [protected]@rummycircle.com and share your registered email ID and contact number for further assistance. Regards, Team RummyCircle
tststs12's [Complaint's author] reply, Dec 10, 2023
tststs12's [Complaint's author] reply, Dec 10, 2023
My account blocked and I unable to withdrawal my winning amount plz unblock and sent my winning amount to my bank account
Emails: [email protected]
Mob no: 9686349260
Hi, we are here to assist you. Kindly allow us some time to look into your case and our team will get back to you. For further assistance in regards to your account kindly reach out to us at [protected]@rummycircle.com. Regards, Team RummyCircle.
tststs12's [Complaint's author] reply, Dec 12, 2023
My account blocked from past 7 days plz I unable to withdraw winning amount. Plz sent my winning amount plz solve this issue as early as possible
Hi, we wish to inform you that as per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities which are against our company's policy. Hence, this account has also been closed, and you will not be allowed to play on Rummycircle. Regarding your withdrawable balance as the bank account linked with other accounts we will need your copy of the bank passbook to process the refund amount. We will request you to send the copy of bank passbook on [protected]@rummycircle.com. Regards, Team RummyCircle.
tststs12's [Complaint's author] reply, Dec 12, 2023
I recently updated my SBI account no as ifsc: SBIN0011262 a/c no: 30861430009, if Plz sent my winning amount this bank account
Helpful
Found this helpful?
3 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    T
    tststs12
    Dec 8, 2023
    Dec 11, 2023
    This thread was updated on Dec 11, 2023
    Report
    Copy

    Sir, I never violate fair play in rummy circle. You says that multiple accounts With my I'd if it is right how can you allows my login and plays past from 9months. Plz I am a genuine player, I won with fairly playing. But you block my account. Plz unblock my account and allow to withdraw my winning amount
    RummyCircle.com customer support has been notified about the posted complaint.
    Hi, as per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities which are against our company's policy. Hence, this account has also been closed, and you will not be allowed to play on RummyCircle. Regarding your withdrawable balance as the bank account linked with other accounts, we will need your copy of the bank passbook to process the refund amount. We will request you to send the copy of bank passbook on [protected]@rummycircle.com. Regards, Team RummyCircle.
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      J
      Janasurya
      Dec 8, 2023
      Dec 8, 2023
      This thread was updated on Dec 8, 2023
      Report
      Copy

      Address: Villupuram
      Website: Validation failed user does not exist

      Validation failed user does not exist
      RummyCircle.com customer support has been notified about the posted complaint.
      Hi Janasurya, we're here to assist you with regard to your account related issue. Kindly write an email to [protected]@rummycircle.com and share your registered email ID and contact number for further assistance. Regards, Team RummyCircle
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        G
        grohan089
        from Mumbai, Maharashtra
        Dec 8, 2023
        Dec 9, 2023
        This thread was updated on Dec 9, 2023
        Report
        Copy

        I have placed 2 withdrawals and the have given me a estimated time but the withdrawals crossed the estimated time I have written so many mails but the answer is we are working on in but the have not solved my issue please help me
        My registered email and mobile no on rummy circle is
        [protected]@gmail.com
        My mobile no is [protected]
        +2 photos
        RummyCircle.com customer support has been notified about the posted complaint.
        Hi, we understand your concern with regards to withdrawal of Rs 1002.5 and of Rs 1000.0. Please note that the UCO Bank is currently facing pending status as a result of its decision to discontinue its IMPS service due to an ongoing fraudulent incident with the bank operations. To resolve this we would request you to either change your bank details to a different bank or raise the withdrawal request from UPI. If you need any other assistance, kindly write back to us at [protected]@rummycircle.com. Regards, Team RummyCircle.
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          anmol427
          Nov 26, 2023
          Nov 27, 2023
          This thread was updated on Nov 27, 2023
          Report
          Copy

          Dear sir
          whenever youu play game in rummy circle they have bot syatem that is playing behind the game is there any mecanism that we can have the process that they are saying are following and the tranjections which they have from players because it is saved lavel of plaing that they are using to manipulate there players and earning money
          please find it because whehereever you see they are looting people anything hell and there call email syatem from which they respond all are manuplated by bot and machine learning
          RummyCircle.com customer support has been notified about the posted complaint.
          Hi Anmol, at RummyCircle, fair play is of paramount importance. We follow stringent guidelines to ensure that each game is played amongst real participants just like you. If you have any further queries, please share us your details at [protected]@rummycircle.com so that we can connect and address your concerns. Regards, Team RummyCircle
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            pakum13
            from Barasat, West Bengal
            Nov 18, 2023
            Nov 18, 2023
            This thread was updated on Nov 18, 2023
            Report
            Copy

            Dear sir/Madam,
            Last 7 days i can't play rummy circle account for blocked my account.
            User Name: pakum13,
            Name:Khokon Roy
            Aadher no.[protected]
            PAN No.BDDPR0407D
            Mob.No.[protected]
            Bank AC.No.[protected]
            RummyCircle.com customer support has been notified about the posted complaint.
            Hi, we're here to assist you with regard to your concern related to account blocked. Request you to kindly provide a copy of the bank passbook on [protected]@rummycircle.com. Please note that the bank account number and the account name should match that registered with RummyCircle. Kindly share the bank passbook from your registered email ID at [protected]@rummycircle.com. Regards, Team RummyCircle.
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              Parveenkaswan
              from Sirsa, Uttar Pradesh
              Nov 7, 2023
              Nov 10, 2023
              This thread was updated on Nov 10, 2023
              Report
              Copy

              Address: 5th Floor, Central Wing(B), Tower-4, Nesco IT Park Nesco C entre, Western Express Highway, G oregaon, Mumbai, Mumbai City, Maharashtra.

              My account block.. rummy circle is fraud ... because one day play game all time other play won ...ok but I throw card other play take card and show..but I see card not found other play he is worng and fraud with me ...loss 15 lakh rupee...fraud game govt take action this game ...many people Suicide this game ..loss every time ...my money refund ok .. government of India banned this game
              RummyCircle.com customer support has been notified about the posted complaint.
              Hi Parveen, at RummyCircle, fair play is of paramount importance. We follow stringent guidelines to ensure that each game is played amongst real participants just like you and for checking of your account, please share us your registered mobile number and email id to address your concern. Regards, Team RummyCircle.
              Parveenkaswan's [Complaint's author] reply, Nov 8, 2023
              8685826714
              Parveenkaswan's [Complaint's author] reply, Nov 8, 2023
              Mobile number 8685826714
              Email-id [email protected]..
              My problem solve...fast..
              Parveenkaswan's [Complaint's author] reply, Nov 9, 2023
              2 days compete not slove my problem ...take action
              Hi Parveen, we are here to assist you. Kindly allow us some time to look into your case and our team will get back to you. Regards, Team RummyCircle.
              Parveenkaswan's [Complaint's author] reply, Nov 9, 2023
              2 days complete not slove my problem ..take action against..ok
              Parveenkaswan's [Complaint's author] reply, Nov 9, 2023
              My problem solve fast ...ok ji
              Parveenkaswan's [Complaint's author] reply, Nov 9, 2023
              Not reply why ????
              Hi Praveen, we, at RummyCircle reassure you that we are committed to ensuring a fair and responsible playing environment for all our players. We are recipients of an award-winning industry standard certification which certifies that the software that we use to shuffle cards is fully compliant with industry standards. It is extremely important for us to maintain high level of quality and integrity in every aspect of our service in order to gain and retain the trust of our valuable customers. You may follow the link below to visit the website for more details on the certification relating to our card randomization software. https://www.rummycircle.com/certification.html. In addition, we would like to mention that we work with most banks, including the State Bank of India, HDFC Bank and some of the largest advertising networks like Facebook and Google. Please note that our payment disbursal system is supported by card associations like Visa and MasterCard. These agencies also have very strict standards when they conduct due diligence on their partners like us.
              Please also note that the game of Rummy should be played for entertainment and within the reasonable playing limits only. Regards, Team RummyCircle.
              Parveenkaswan's [Complaint's author] reply, Nov 9, 2023
              Not refund my money...now
              Parveenkaswan's [Complaint's author] reply, Nov 9, 2023
              Refund money my ...
              Hi Praveen, we regret to inform you that your account has been closed, and as of now, we have not observed any refund in your account. We request you, for more information about your account please send an email at [protected]@rummycircle.com from your registered email ID. Regards, Team RummyCircle.
              Parveenkaswan's [Complaint's author] reply, Nov 11, 2023
              Account start kar do
              Helpful
              Found this helpful?
              4 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                T
                Tofik 00
                Oct 29, 2023
                Oct 30, 2023
                This thread was updated on Oct 30, 2023
                Resolved
                Report
                Copy
                Resolved

                Rummy circle ignore me not send my refund balance

                Address: P.O.Box 17640, Malad (W) Mumbai Mumbai City District Maharashtra India 400064

                Rummy circle ignore me not send my withdrawal balance they send common massage all time your account is linked to multiple accounts what this tell me I need my withdrawal balance don't give me any excuse please help me to refund
                Name tofik
                Email ID [protected]@gmail.com...
                +4 photos
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy
                T
                Tofik 00
                Oct 26, 2023
                Report
                Copy

                Address: P.O.Box 17640, Malad (W) Mumbai Mumbai City District Maharashtra India 400064

                Dear sir rummycircle ignore me I try to massage rummy circle last 1 month but they are send same massage all time your account is linked to multiple accounts and irregular activities rummy circle block my account without any reason what is this tell me if rummy circle not open my account please help me to my refundable balance sir I need my withdrawal balance please help me to solve my problem
                Name tofik
                Email ID [protected]@gmail.com
                Mobile number [protected]
                +2 photos
                RummyCircle.com customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  sandeep mogadala
                  from Gurgaon, Haryana
                  Oct 25, 2023
                  Oct 27, 2023
                  This thread was updated on Oct 27, 2023
                  Report
                  Copy

                  Fraudulent shuffling

                  Hi, Rummy Circle is filled with too many self accounts and their Shuffling is always in favour of those accounts. Rigged shuffling all the time.

                  Multiple times their portal had technical glitches and I raised the complaint with them but they didn't solve them at all. No proper response from their customer service.

                  I couldn't rejoin to my ongoing games due to their glitches. They never refunded that...
                  +2 photos
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  1 Comment
                  Report
                  Copy
                  T
                  Tofik 00
                  Oct 25, 2023
                  Report
                  Copy

                  Address: P.O.Box 17640, Malad (W) Mumbai Mumbai City District Maharashtra India 400064

                  Dear rummy circle please tell me when your investigation is done I try to massage you last 1 month but you are ignore me and not send my refund I need my refund sir please don't ignore me please solve my problem initiate my refundable balance
                  Name tofik
                  Email ID [protected]@gmail.com
                  +2 photos
                  RummyCircle.com customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    N
                    Nafis122333
                    Oct 23, 2023
                    Oct 24, 2023
                    This thread was updated on Oct 24, 2023
                    Report
                    Copy

                    What is the reason for closing my account and opening it?

                    Address: P.O.Box 17640, Malad (W) Mumbai Mumbai City District Maharashtra India 400064

                    Sir, what are you doing to fraud with me? It's been 20 days, my account has been blocked for 20 days, there is still no investigation. What are you doing? Put my money, open my account,...
                    +1 photos
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy
                    T
                    Tofik 00
                    Oct 23, 2023
                    Oct 24, 2023
                    This thread was updated on Oct 24, 2023
                    Report
                    Copy

                    Address: P.O.Box 17640, Malad (W) Mumbai Mumbai City District Maharashtra India 400064

                    Dear sir rummycircle circle ignore me they are not answer me and now they say to consumer complain your account is blocked permanently dear sir if my account is blocked permanently please initiate my refundable balance sir I need my withdrawal balance only OK don't open my account they are not answer me only tell me your account is linked to multiple accounts and your account is blocked permanently they are not intimate my refundable balance sir they are cheat me I lost my money sir please help me to my refundable balance
                    Email ID [protected]@gmail.com
                    +3 photos
                    RummyCircle.com customer support has been notified about the posted complaint.
                    Hi Tofik, please note that your account is under investigation. We will notify you once the investigation is done. For more information about your account status kindly send an email at [protected]@rummycircle.com. Regards, Team RummyCircle.
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      N
                      Nafis122333
                      Oct 21, 2023
                      Oct 23, 2023
                      This thread was updated on Oct 23, 2023
                      Report
                      Copy

                      Address: P.O.Box 17640, Malad (W) Mumbai Mumbai City District Maharashtra India 400064
                      Website: Consumer complaint.in

                      Sir, how much time will it take to open my account, I have been blocked for 18 days, no one has given any reply, why should I add 12000 rupees, please open my account.
                      +1 photos
                      RummyCircle.com customer support has been notified about the posted complaint.
                      Hi Nafis, we have activated the account post investigation. We wish to inform you that you can place a withdrawal request that will be processed from our end. Regards, Team RummyCircle.
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        T
                        Tofik 00
                        Oct 20, 2023
                        Oct 21, 2023
                        This thread was updated on Oct 21, 2023
                        Report
                        Copy

                        Rummy circle not send my refund

                        Address: P.O.Box 17640, Malad (W) Mumbai Mumbai City District Maharashtra India 400064

                        What wrong with you you are send same massage all time your account is linked to multiple accounts I understand I have already tell you if you are not open my account initiate my refundable balance but you don't understand you are send same massage all time are you crazy
                        Dear consumer complain please help me to my refundable balance I have already done my Kyc and my bank account is already add in rummycircle account please initiate...
                        +3 photos
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy
                        N
                        Nafis122333
                        Oct 19, 2023
                        Oct 21, 2023
                        This thread was updated on Oct 21, 2023
                        Report
                        Copy

                        Sir open my account and withdraw

                        Address: P.O.Box 17640, Malad (W) Mumbai Mumbai City District Maharashtra India 400064

                        Sar please mere paise dal do meri ladki bimar hai hospital mein hai maine 12000 ismein add kare the main lagatar 10 din se har raha tha ek din mein jeet gaya to aapane Mera account block kar diya koi reason bhi nahin tha investigation account ka kitne din mein ho jaega Aaj 15 din Ho Gaye sar kripya karke meri help Karen aapka bahut dhanyvad hoga...
                        +1 photos
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy
                        P
                        Prashant1327
                        from Indore, Madhya Pradesh
                        Oct 17, 2023
                        Oct 17, 2023
                        This thread was updated on Oct 17, 2023
                        Report
                        Copy

                        Website: RummyCircle.com

                        My phone number is +91-[protected]. Kindly delete my number because i am getting so many messages from rummycircle with OTP and now i am fed up by receiving that messages. It's my humble request to delete my given number from rummy circle
                        Note - my account has already closed but still receiving messages
                        Please do something about that r
                        I shall be very thankful to you
                        RummyCircle.com customer support has been notified about the posted complaint.
                        Hi Prashant, we understand your concern and would like to resolve this. Please share with us your number and we will get you unsubscribed. Regards, Team RummyCircle.
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          N
                          Neel Panwar
                          Oct 16, 2023
                          Oct 16, 2023
                          This thread was updated on Oct 16, 2023
                          Report
                          Copy

                          Address: P.O.Box 17640, Malad (W), Mumbai 400064.

                          What is wrong with you if two deferent rummy account have a similar bank account
                          Due to this they blocked me and sending me msg for proof I also sended all details bank passbook account no all but still they said is not matching
                          RummyCircle.com customer support has been notified about the posted complaint.
                          Agar nahi kar sakte na to rahne do . 200 rupay ke liye but it's unfair .lots people said they blocked aise karke na jaane kitne account ke paise rakh liye honge may be crores or more then, deposit tho ja he Raha per blocked balance also taking from the people, sahi me Indian ko Indians he loot rahe hai bade scam to koi rok nahi pa rahe to chhote chhote scam se badi amount taking from us
                          Hi Neel! We understand your concern with regard to the blocked account and are here to assist you. Kindly share your registered mobile number and registered email ID with us so that we can look into this. Regards, Team RummyCircle.
                          Neel Panwar 's [Complaint's author] reply, Oct 17, 2023
                          My registered email id is [email protected]
                          Mobile no is 8979503491 no should be confidential
                          Helpful
                          Found this helpful?
                          2 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            N
                            Neel Panwar
                            Oct 16, 2023
                            Oct 19, 2023
                            This thread was updated on Oct 19, 2023
                            Report
                            Copy

                            Address: P.O.Box 17640, Malad (W), Mumbai 400064.

                            I am also facing same problem m using. Two accounts 1 of mine another s from my sister account now they blocked me on my sister account for further investigation I have sent all details still they said it's not matc
                            +1 photos
                            RummyCircle.com customer support has been notified about the posted complaint.
                            Hi Neel, we understand your concern regarding your account, we request you to kindly provide a copy of the bank passbook on [protected]@my11circle.com. As there is Name mismatched in the passbook which you have shared. Please note that the bank account number and the account name should match that registered with My11Circle. Kindly share the bank passbook from your registered email ID at [protected]@my11circle.com. Regards, Team RummyCircle.
                            Neel Panwar 's [Complaint's author] reply, Oct 18, 2023
                            Dear
                            That's only passbook of bank account now my sister got married and her surname also changed but passbook bank account is same so what we do to get 207 rupees only from your rummy circle, yaa to rummy circle bhikhari hai Jo Chand rupay ke liye beekh le Raha hai ya fir hamare paas he kuch jyada paise ho gaye ke hum aise fraud logon PE trust karke deposit kar rahe Hain but never mind I wil do my action I will share this in social media n media tooo
                            Thanks
                            Transfer my balance to same bank from deposit, or Paytm [protected] that's it I want close all circle11 account
                            Thanks
                            Helpful
                            Found this helpful?
                            2 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit