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RummyCircle.com Complaints & Reviews

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Updated: Mar 19, 2026
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RummyCircle.com reviews & complaints page 5

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D
Divyag1532
Jan 2, 2024
Jan 6, 2024
This thread was updated on Jan 6, 2024
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Website: Rummycicle.com

Hi,

I was playing rummy circle and i felt i was addicted to rummy, so only i have requested rummy circle to close my account. They have closed my account but refused to transfer/withdraw my winning amount of 6549.87.

My rummy circle id is gowthams1532
Jan 6, 2024
Complaint marked as Resolved 
I got a refund of 6549.87 from rummycicle after i have raised a complaint in this forum. Thanks rummy circle and consumercomplaints forum.
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Jan 04, 2024
RummyCircle.com Customer Care's response
Hi, we understand your concern regarding your account, Kindly allow us some time to look into your case and our team will get back to you. Also you can contact us at [protected]@rummycircle.com. Regards, Team RummyCircle.
Verified Support
Jan 04, 2024
RummyCircle.com Customer Care's response
Hi, we, at RummyCircle, reassure you that we are committed to ensuring a fair and responsible playing environment for all our players. It is extremely important for us to maintain a high level of quality and integrity in every aspect of our service in order to gain and retain the trust of our valuable customers.
Please also note that the game of Rummy should be played for entertainment and within the reasonable playing limits only. At the present time, as a part of our standard security measures, we have closed your account permanently. Regards, Team RummyCircle.
Please refer the attached proof that i have requested for a account closure.My one request now is to return the amount of 6549.87 to my bank account.
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    shivakumar k s
    from Ramanagara, Karnataka
    Dec 30, 2023
    Jan 10, 2024
    This thread was updated on Jan 10, 2024
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    Address: kolliganahalli
    Website: pvrp it services opc pvt ltd

    Pls refund my amount already mobile number and e mail id send
    Feb 6, 2026
    Complaint marked as Resolved 
    RummyCircle.com customer support has been notified about the posted complaint.
    Verified Support
    Jan 04, 2024
    RummyCircle.com Customer Care's response
    Hi Shivakumar, we understand your concern, as requested earlier you to kindly share your valid registered email address and mobile number as we've not been able to locate any deposit transaction with the details provided. Regards, Team RummyCircle.
    sir already e mail and mobile number send but your side not solved when it is take our time
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      Subhasis732
      Dec 27, 2023
      Jan 2, 2024
      This thread was updated on Jan 2, 2024
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      Address: Rummy circle

      Why my account is blocked?? please open my game account, account id QDLUCK732
      Feb 6, 2026
      Complaint marked as Resolved 
      RummyCircle.com customer support has been notified about the posted complaint.
      Verified Support
      Dec 30, 2023
      RummyCircle.com Customer Care's response
      Hi Subhasis, we are here to assist you with regard to your account block concern. Kindly share your registered email ID and contact number on [protected]@rummycircle.com for further assistance. Regards, Team RummyCircle
      Verified Support
      Jan 02, 2024
      RummyCircle.com Customer Care's response
      Hi Subhasis, we are here to assist you with regard to your account block concern. As per the latest update, your account is closed permanently. Regards, Team RummyCircle.
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        S
        shivakumar k s
        from Ramanagara, Karnataka
        Dec 23, 2023
        Jan 24, 2024
        This thread was updated on Jan 24, 2024
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        Address: kolliganahalli kanakapura ramanagara

        NOV -08-2023 my amount debited my account but not credited to rummy account
        Jan 24, 2024
        Complaint marked as Resolved 
        sir good morning every day i will requested but your side no response and not refunded my amount please refund my amount
        RummyCircle.com customer support has been notified about the posted complaint.
        Verified Support
        Dec 26, 2023
        RummyCircle.com Customer Care's response
        Hi Shivakumar, we understand your concern, we request you to kindly share your registered mobile number along with your email address so that we can look into this. Regards, Team RummyCircle.
        Verified Support
        Jan 02, 2024
        RummyCircle.com Customer Care's response
        Hi Shivakumar, we understand your concern, we request you to kindly share your valid registered email address and mobile number as we've not been able to locate any deposit transaction with the details provided. Regards, Team RummyCircle.
        Verified Support
        Jan 10, 2024
        RummyCircle.com Customer Care's response
        Hi Shivakumar, we understand your concern, we request you to kindly share your valid registered email address and mobile number as we've not been able to locate any deposit transaction of Rs 2000 with the details provided. Regards, Team RummyCircle.
        Sir 3 times i will sending email id and mobile number but every time your side one reason what to do work sir
        shivakumar k s's [Complaint's author] reply, Jan 11, 2024
        sir please refund my amount
        shivakumar k s's [Complaint's author] reply, Jan 11, 2024
        already 2 months completed but still now amount not refunded
        sir when its amount refunded pls tell me
        shivakumar k s's [Complaint's author] reply, Jan 16, 2024
        sir still now your side not response
        sir still now your side not response
        Sir already i will raise the complaint fast 1 month but your side not response email id and phone number i send but what delay?
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          Venkymaha
          Dec 19, 2023
          Dec 22, 2023
          This thread was updated on Dec 22, 2023
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          Please find the correct email [protected]@gmail.com
          Dec 22, 2023
          Complaint marked as Resolved 
          Amount credited thanks team for your support
          RummyCircle.com customer support has been notified about the posted complaint.
          Verified Support
          Dec 20, 2023
          RummyCircle.com Customer Care's response
          Hi Venky, we are here to assist you regarding your account. We request you to kindly share the registered email ID along with the registered contact number to assist you better. For further assistance, kindly contact [protected]@rummycircle.com. Regards, Team RummyCircle.
          Verified Support
          Dec 22, 2023
          RummyCircle.com Customer Care's response
          Hi, we are here to assist you. Kindly allow us some time to look into your case and request you contact us at [protected]@rummycircle.com our team will get back to you at the earliest. Regards, Team RummyCircle.
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            Venkymaha
            Dec 19, 2023
            Jan 1, 2024
            This thread was updated on Jan 1, 2024
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            My account has been blocked stated many ID's linked with my account.. please find the problem encountered

            1. Unable to verify my PAN it's showing my father name instead of my name (many mail sent to customer care got only reply with some standard static message ex : Me: please let me know how come my name is mismatch I never shared my father details to rummy circle... Res RCircle exe : your name is missmatch with the passbook given please share the appropriate bank details... This same message sent for all my questions ex: please confirm from which document you referring... How to cross verify my submitted doc.. etc etc for all questions same forward message

            Finally I shared my father account details, then got the response as your I'd linked with too many accounts so we are closing your account..

            Now sent more than 10 mails for my available balance withdrawal, no response for a single mail. I have balance in my account with 8k+ need my money back because you are closed my account

            Dear rummy circle team how you peoples validating customer id only in the time of withdrawal, why not in the time of deposits. I have deposited around 18 to 19k those time your application and team happily taken my money, if I goes for withdraw money immediately blocked my account and given some dash dash forward message explanation..

            Please tell me how can I withdraw my money.. crores of people using this app if you cheat for one account with 10rs my god your excess non income balance will reach peak... Nice work rummy circle team

            Mail I'd is : [protected]@gmail.com
            Dec 22, 2023
            Complaint marked as Resolved 
            Thanks for your support team, amount credited
            RummyCircle.com customer support has been notified about the posted complaint.
            [protected]@gmail.com is my registered mail id
            mra account block huva hai opan kijye
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              tststs12
              Dec 18, 2023
              Dec 22, 2023
              This thread was updated on Dec 22, 2023
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              Sir I already sent you my photo copy of passbook but there is no action taken about refund what's going there. Plz refund my withdrawal balance as early as possible.
              Feb 6, 2026
              Complaint marked as Resolved 
              RummyCircle.com customer support has been notified about the posted complaint.
              Verified Support
              Dec 22, 2023
              RummyCircle.com Customer Care's response
              Hi, we understand your concern, we request you to kindly share the passbook from your register email id at [protected]@rummycircle.com. Regards, Team RummyCircle.
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                SandeepT@123
                from Delhi, Delhi
                Dec 16, 2023
                Dec 22, 2023
                This thread was updated on Dec 22, 2023
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                We have observed irregularities in your account and suspect violation of our Terms of Service.

                We have accordingly suspended your account.

                We reserve the right to take further action based on our investigation as may be appropriate under our terms of service, if required.
                Sir ye hi bol rahe h reason nhi de rhe h ki kyu mera chalti game me account block kiya please sir help us
                RummyCircle.com customer support has been notified about the posted complaint.
                Sir meri problem solve nhi huyi. Rummy circle wale koi bhi reply nhi de rhe h nd koi contact number h inka. Sir help me
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                  SandeepT@123
                  from Delhi, Delhi
                  Dec 16, 2023
                  Dec 18, 2023
                  This thread was updated on Dec 18, 2023
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                  We have observed irregularities in your account and suspect violation of our Terms of Service.

                  We have accordingly suspended your account.

                  We reserve the right to take further action based on our investigation as may be appropriate under our terms of service, if required.. . Sir reply me ye hi likh rahe h reason nhi de rahe h account blocking ka please sir help me
                  Feb 6, 2026
                  Complaint marked as Resolved 
                  RummyCircle.com customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 18, 2023
                  RummyCircle.com Customer Care's response
                  Hi Sandeep, we are here to assist you regarding your account. As requested earlier you to kindly share the registered email ID along with the registered contact number to assist you better. For further assistance, kindly contact [protected]@rummycircle.com. Regards, Team RummyCircle.
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                    SandeepT@123
                    from Delhi, Delhi
                    Dec 16, 2023
                    Dec 17, 2023
                    This thread was updated on Dec 17, 2023
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                    Website: [email protected]

                    Sir kal mene rummy circle site pr account creat kiy 2000 deposit ke sath nd playing krna start kiya nd me vo money lose kr gaya uske baad mene 6/7 transaction ki 5200 ke karib and aj me jab thoda win karne laga toh meri 2000 ki pool rummy game chal rhi thi and without information and any reason sir inhone mera account block kr diya. Me vo game bhi complete nhi kar paya and me reason puch raha hn toh koi bhi reply nhi de rhe h bas terms and Voilance bolke block kar diye h. Sir mene galti ki es fraud site pr account banake please ap es site ko block krva do. Kyuki ye aam janta ko bevakoof bna rhi h nd youngster ko gambling krna sikha rahi h please they are fraud.inke kafi fake baot player h please block there site
                    Feb 6, 2026
                    Complaint marked as Resolved 
                    RummyCircle.com customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 17, 2023
                    RummyCircle.com Customer Care's response
                    Hi Sandeep, we are here to assist you regarding your account. We request you to kindly share the registered email ID along with the registered contact number to assist you better. For further assistance, kindly contact [protected]@rummycircle.com. Regards, Team RummyCircle.
                    Sir verify player hoon. Kuch bhi galat nhi kiya h. Bina vajah account locked h nd reply me kuch bhi response nhi de rahe. Inko sir Indian laws se koi farak nhi padta h. Koi bhi reason nhi h mujhe block krne ka. Please sir block pen India this side. Ye safe badi fraud site h. Koi bhi customer support nhi h sir and mail kro toh bot computer type reply aate h. Please sir help us
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                      tststs12
                      Dec 13, 2023
                      Dec 15, 2023
                      This thread was updated on Dec 15, 2023
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                      Sir my account blocked that reason given by yourside as due to multiple accounts linked with my account since my account blocked sent msg by you. But I ask when do you refund my withdrawal amount. I already updated new bank account. I remove my old bank account as given instruction by you. 22000 balance is there. Plz refund me as early as possible. Already 8 days completed but no action taken about refund what's going there. Plz looking towards my issue.
                      Feb 6, 2026
                      Complaint marked as Resolved 
                      RummyCircle.com customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 15, 2023
                      RummyCircle.com Customer Care's response
                      Hi, we understand your concern regarding your account, as mentioned earlier that as per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities which are against our company's policy. Hence, this account has also been closed, and you will not be allowed to play on Rummycircle. Regarding your withdrawable balance as the bank account linked with other accounts we will need your copy of the bank passbook to process the refund amount. We will request you to send the copy of bank passbook on [protected]@rummycircle.com. Regards, Team RummyCircle.
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                        Sajan05
                        Dec 9, 2023
                        Dec 11, 2023
                        This thread was updated on Dec 11, 2023
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                        I have placed 8 withdrawal total of 11878

                        I have placed 8 withdrawal of total amount 11878
                        now id is showing closed
                        When i will get my money...
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                        tststs12
                        Dec 8, 2023
                        Dec 12, 2023
                        This thread was updated on Dec 12, 2023
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                        Sir you blocked my account with give you silly reason that you have multiple accounts with your Id. This is fake, I am genuine player plz sent my winning amount to my bank account otherwise I will raise complaint against your company this is totally fraud for your loyal customer. Plz unblock and sent my winning amount to my bank account
                        Feb 6, 2026
                        Complaint marked as Resolved 
                        RummyCircle.com customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 09, 2023
                        RummyCircle.com Customer Care's response
                        Hi, we're here to assist you with regard to your account related issue. Kindly write an email to [protected]@rummycircle.com and share your registered email ID and contact number for further assistance. Regards, Team RummyCircle
                        Verified Support
                        Dec 11, 2023
                        RummyCircle.com Customer Care's response
                        Hi, we are here to assist you. Kindly allow us some time to look into your case and our team will get back to you. For further assistance in regards to your account kindly reach out to us at [protected]@rummycircle.com. Regards, Team RummyCircle.
                        Verified Support
                        Dec 12, 2023
                        RummyCircle.com Customer Care's response
                        Hi, we wish to inform you that as per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities which are against our company's policy. Hence, this account has also been closed, and you will not be allowed to play on Rummycircle. Regarding your withdrawable balance as the bank account linked with other accounts we will need your copy of the bank passbook to process the refund amount. We will request you to send the copy of bank passbook on [protected]@rummycircle.com. Regards, Team RummyCircle.
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                          tststs12
                          Dec 8, 2023
                          Dec 11, 2023
                          This thread was updated on Dec 11, 2023
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                          Sir, I never violate fair play in rummy circle. You says that multiple accounts With my I'd if it is right how can you allows my login and plays past from 9months. Plz I am a genuine player, I won with fairly playing. But you block my account. Plz unblock my account and allow to withdraw my winning amount
                          Feb 6, 2026
                          Complaint marked as Resolved 
                          RummyCircle.com customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 11, 2023
                          RummyCircle.com Customer Care's response
                          Hi, as per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities which are against our company's policy. Hence, this account has also been closed, and you will not be allowed to play on RummyCircle. Regarding your withdrawable balance as the bank account linked with other accounts, we will need your copy of the bank passbook to process the refund amount. We will request you to send the copy of bank passbook on [protected]@rummycircle.com. Regards, Team RummyCircle.
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                            Janasurya
                            Dec 8, 2023
                            Dec 8, 2023
                            This thread was updated on Dec 8, 2023
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                            Address: Villupuram
                            Website: Validation failed user does not exist

                            Validation failed user does not exist
                            Feb 6, 2026
                            Complaint marked as Resolved 
                            RummyCircle.com customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 08, 2023
                            RummyCircle.com Customer Care's response
                            Hi Janasurya, we're here to assist you with regard to your account related issue. Kindly write an email to [protected]@rummycircle.com and share your registered email ID and contact number for further assistance. Regards, Team RummyCircle
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                              grohan089
                              from Mumbai, Maharashtra
                              Dec 8, 2023
                              Dec 9, 2023
                              This thread was updated on Dec 9, 2023
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                              I have placed 2 withdrawals and the have given me a estimated time but the withdrawals crossed the estimated time I have written so many mails but the answer is we are working on in but the have not solved my issue please help me
                              My registered email and mobile no on rummy circle is
                              [protected]@gmail.com
                              My mobile no is [protected]
                              Feb 6, 2026
                              Complaint marked as Resolved 
                              RummyCircle.com customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 09, 2023
                              RummyCircle.com Customer Care's response
                              Hi, we understand your concern with regards to withdrawal of Rs 1002.5 and of Rs 1000.0. Please note that the UCO Bank is currently facing pending status as a result of its decision to discontinue its IMPS service due to an ongoing fraudulent incident with the bank operations. To resolve this we would request you to either change your bank details to a different bank or raise the withdrawal request from UPI. If you need any other assistance, kindly write back to us at [protected]@rummycircle.com. Regards, Team RummyCircle.
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                                anmol427
                                Nov 26, 2023
                                Nov 27, 2023
                                This thread was updated on Nov 27, 2023
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                                Dear sir
                                whenever youu play game in rummy circle they have bot syatem that is playing behind the game is there any mecanism that we can have the process that they are saying are following and the tranjections which they have from players because it is saved lavel of plaing that they are using to manipulate there players and earning money
                                please find it because whehereever you see they are looting people anything hell and there call email syatem from which they respond all are manuplated by bot and machine learning
                                Feb 6, 2026
                                Complaint marked as Resolved 
                                RummyCircle.com customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 27, 2023
                                RummyCircle.com Customer Care's response
                                Hi Anmol, at RummyCircle, fair play is of paramount importance. We follow stringent guidelines to ensure that each game is played amongst real participants just like you. If you have any further queries, please share us your details at [protected]@rummycircle.com so that we can connect and address your concerns. Regards, Team RummyCircle
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                                  pakum13
                                  from Barasat, West Bengal
                                  Nov 18, 2023
                                  Nov 18, 2023
                                  This thread was updated on Nov 18, 2023
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                                  Resolved

                                  Dear sir/Madam,
                                  Last 7 days i can't play rummy circle account for blocked my account.
                                  User Name: pakum13,
                                  Name:Khokon Roy
                                  Aadher no.[protected]
                                  PAN No.BDDPR0407D
                                  Mob.No.[protected]
                                  Bank AC.No.[protected]
                                  Feb 6, 2026
                                  Complaint marked as Resolved 
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 18, 2023
                                  RummyCircle.com Customer Care's response
                                  Hi, we're here to assist you with regard to your concern related to account blocked. Request you to kindly provide a copy of the bank passbook on [protected]@rummycircle.com. Please note that the bank account number and the account name should match that registered with RummyCircle. Kindly share the bank passbook from your registered email ID at [protected]@rummycircle.com. Regards, Team RummyCircle.
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                                    Parveenkaswan
                                    from Sirsa, Uttar Pradesh
                                    Nov 7, 2023
                                    Nov 10, 2023
                                    This thread was updated on Nov 10, 2023
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                                    Address: 5th Floor, Central Wing(B), Tower-4, Nesco IT Park Nesco C entre, Western Express Highway, G oregaon, Mumbai, Mumbai City, Maharashtra.

                                    My account block.. rummy circle is fraud ... because one day play game all time other play won ...ok but I throw card other play take card and show..but I see card not found other play he is worng and fraud with me ...loss 15 lakh rupee...fraud game govt take action this game ...many people Suicide this game ..loss every time ...my money refund ok .. government of India banned this game
                                    Feb 6, 2026
                                    Complaint marked as Resolved 
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 08, 2023
                                    RummyCircle.com Customer Care's response
                                    Hi Parveen, at RummyCircle, fair play is of paramount importance. We follow stringent guidelines to ensure that each game is played amongst real participants just like you and for checking of your account, please share us your registered mobile number and email id to address your concern. Regards, Team RummyCircle.
                                    Verified Support
                                    Nov 09, 2023
                                    RummyCircle.com Customer Care's response
                                    Hi Parveen, we are here to assist you. Kindly allow us some time to look into your case and our team will get back to you. Regards, Team RummyCircle.
                                    Verified Support
                                    Nov 09, 2023
                                    RummyCircle.com Customer Care's response
                                    Hi Praveen, we, at RummyCircle reassure you that we are committed to ensuring a fair and responsible playing environment for all our players. We are recipients of an award-winning industry standard certification which certifies that the software that we use to shuffle cards is fully compliant with industry standards. It is extremely important for us to maintain high level of quality and integrity in every aspect of our service in order to gain and retain the trust of our valuable customers. You may follow the link below to visit the website for more details on the certification relating to our card randomization software. https://www.rummycircle.com/certification.html. In addition, we would like to mention that we work with most banks, including the State Bank of India, HDFC Bank and some of the largest advertising networks like Facebook and Google. Please note that our payment disbursal system is supported by card associations like Visa and MasterCard. These agencies also have very strict standards when they conduct due diligence on their partners like us.
                                    Please also note that the game of Rummy should be played for entertainment and within the reasonable playing limits only. Regards, Team RummyCircle.
                                    Verified Support
                                    Nov 10, 2023
                                    RummyCircle.com Customer Care's response
                                    Hi Praveen, we regret to inform you that your account has been closed, and as of now, we have not observed any refund in your account. We request you, for more information about your account please send an email at [protected]@rummycircle.com from your registered email ID. Regards, Team RummyCircle.
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                                      Tofik 00
                                      Oct 29, 2023
                                      Oct 30, 2023
                                      This thread was updated on Oct 30, 2023
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                                      Rummy circle ignore me not send my refund balance

                                      Address: P.O.Box 17640, Malad (W) Mumbai Mumbai City District Maharashtra India 400064

                                      Rummy circle ignore me not send my withdrawal balance they send common massage all time your account is linked to multiple accounts what this tell me I need my withdrawal balance don't give me any excuse please help me to refund
                                      Name tofik
                                      Email ID [protected]@gmail.com...
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