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RummyCircle.com Complaints & Reviews

2.8
Updated: Sep 27, 2025
Complaints 2515
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RummyCircle.com reviews & complaints page 122

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M
Mohan Chinnu
from Visakhapatnam, Andhra Pradesh
Aug 2, 2016
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Address: 530013

I have 2000rupees money in our tummy circle how wil i get back that amount i lost so much money. This is not fare
Sir
This is murugan account only. I created the account for him to play rummy circle. He is my friend only and i bring him to play. So i didnt play for his account so for your verification i send his account id proof. So check it and relased my account immediately as soon as possible.

thanking you
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    S
    sunkariakshay
    from Hyderabad, Telangana
    Aug 2, 2016
    Resolved
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    Resolved

    Address: Nizamabad, Andhra Pradesh, 503224
    Website: www.rummycircle.com

    Hi..
    I have been playing rummy circle since 3days
    Recently when i tried to login in the account it is showing account is closed..
    Please contact [protected]@rummycircle.com
    I have even mailed them.. but couldn't get any reply
    I even have rs.310 in my account
    I didn't get any explanation regarding the closure of my account
    I have all my documents verified.
    I even have my bank details also verified

    My id:sunkari akshy
    Mailid:[protected]@gmail.com
    I want the issue to be closed as soon as possible
    Mar 17, 2019
    Complaint marked as Resolved 
    RummyCircle.com customer support has been notified about the posted complaint.
    Verified Support
    Feb 14, 2019
    RummyCircle.com Customer Care's response
    We request you to kindly write us mail and send it to [protected]@rummycircle.com in order to assist on better way.

    Thanks & Regards
    RummyCircle.com
    Rummycircle.com — Not play cash games my rummy account block my money
    Every time I am not able to log in why . What's wrong with your system. It is disgusting I caNnot play cash games. This is the second time I am unable to play.
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      V
      vemunuri prashanth
      from Hyderabad, Telangana
      Aug 1, 2016
      Resolved
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      Resolved

      Address: 400064
      Website: www.rummycircle.com

      Hi..
      i have been playing rummy circle since many months
      recently when i tried to login in the account it is showing account is closed ..
      please contact [protected]@rummycircle.com
      i have even mailed them ..but couldn't get any reply
      i even have Rs. 4300 in my account
      i didn't get any explanation regarding the closure of my account
      i have all my documents verified.
      i even have my bank details also verified

      my id:vemunuri
      mailid:[protected]@gmail.com
      i want the issue to be closed as soon as possible
      Mar 25, 2019
      Complaint marked as Resolved 
      RummyCircle.com customer support has been notified about the posted complaint.
      Verified Support
      Feb 14, 2019
      RummyCircle.com Customer Care's response
      We request you to kindly write us mail and send it to [protected]@rummycircle.com in order to assist on better way.

      Thanks & Regards
      RummyCircle.com
      Dear Vemunuri,

      Adding funds and playing against one account, without a justifiable game play may be deemed as a money laundering activity, which is an offense as per law.

      We have detected violation of bring a friend policy.

      We have found that some accounts have deposited through the same IP address which was used in your RummyCircle account login and dumped money so that your referee account can receive bring a friend bonus by unfair means.

      This is a fraudulent activity and hence, we captured the bonus from your referee account.

      Your account is permanently closed. Please do create any new accounts on our website. If detected, it shall be closed immediately and the entire balance shall be captured.

      Regards,
      Fair Play Team
      [protected]@RummyCircle.com


      THIS IS REPLY I GOT

      I HAVE FEW QUESTIONS

      1.I GUESS IT IS CORRECT TO PLAY GAME BETWEEN ANY TWO PEOPLE
      2.CANT WE CREATE ACCOUNTS FROM SAME IP ADDRESS..
      I STAY IN HOSTEL..HERE WE USE SAME WI-FI FOR ALL PEOPLE
      3.WHAT IS WRONG IF MY FRIENDS WANTEDLY LOSE AGAINST ME??
      4.I[censored] HAVE ANY PROBLEM U SHOULD CLOSE MY FRIENDS ACCOUNT BUT WHY DO U CLOSE MY ACCOUNT..
      5.ANOTHER MOST QUESTION I[censored] FEEL THERE IS LOOP HOLE OF BONUS MISUSE..WHY DONT U VERIFY ACCOUNTS FIRST COMPLETELY BEFORE ADDING MONEY...AFTER ADDING MONEY I[censored] DO THIS U ARE TAKING OUR MONEY WITHOUT OUR NOTICE..
      6.AND ONE MORE THING EVEN IF GAME IS PLAYED BETWEEN TWO PEOPLE WANTEDLY U SHOULD STOP BEFORE PLAYING..YOU SHOULDNOT ALLOW TO PLAY ...BUT AFTER EVERYTHING IS OVER NOW U ARE SAYING ..YOU SHOULD KEEP UR SOFTWARE SUCH A WAY THAT REFERRED PERSON CANT PLAY WITH NEW PERSON..

      COMMON MAN HAVE A VERY GOOD SOFTWARE WITHOUT LOOP HOLES

      U CANT BLAME SOMEONE FOR YOUR MISTAKES
      My account is closed please reopen my account so many time of complaint of rummycircle account
      My amount is apporaximent 640 rupees is not credited my rummycircle account please credited my amount
      Hi..
      i have been playing rummy circle since two days
      recently when i tried to login in the account it is showing account has been closed.

      please contact [protected]@rummycircle.com

      i have even mailed them ..but couldn't get any reply
      Please tell me the reason

      UN; rajasekargrs
      email; [protected]@gmail.com
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        H
        hari042002
        from Mumbai, Maharashtra
        Jul 30, 2016
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        Address: Mumbai City, Maharashtra
        Website: www.rummycircle.com

        My accounts in Rummy circle is closed without any information to me. They are are not responding to my mails. I had 200 Rs balance in my account which they have taken. Please assist me getting back my money from the fraud company. My ID registered their website is hari042002 and I had balance of 200 Rs. in my account. Kindly help me getting my money as they have closed my account.
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          M
          Manu Naidu
          from Vijayawada, Andhra Pradesh
          Jul 26, 2016
          Resolved
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          Resolved

          Address: Guntur, Andhra Pradesh, 522415
          Website: rummycircle.com

          You have sent me refer money anusha9699.. Send tat to d same account because my brother forgot the i'd proof of that accound.. Kindly activate manunaidu78 account.. At the same time activate anusha 9699 account too.. I[censored] activate anusha 9699 account i'll send u the correct i'd proof and bank details.. Even though we got our money it is a big confusion.. Any id added from mmanunaidu 78 account is being rejected.. I got a mail to refer i'd proof and account.. I dont remember the id of anusha 9699.. I[censored] mention the name we shall upload which ever i'd u need.. First activate mine and anusha9699 account
          Mar 18, 2019
          Complaint marked as Resolved 
          RummyCircle.com customer support has been notified about the posted complaint.
          Verified Support
          Feb 14, 2019
          RummyCircle.com Customer Care's response
          We request you to kindly write us mail and send it to [protected]@rummycircle.com in order to assist on better way.

          Thanks & Regards
          RummyCircle.com
          Dear Manoj,
          We suspect that your referred accounts are multiple id`s created and operated by one account holder to earn bring a friend bonus unfairly.
          If you believe this e-mail has reached you in error and the referred accounts are genuine, we request your referred accounts to upload a scanned copy of their PAN CARD on https://www.rummycircle.com/player/account/profile.html. This would help us establish and confirm their identity.
          Once the documents received are in order, we will update you about reversing the captured Bring-A-Friend bonus and activating your account.
          Regards,
          Fair Play Team
          [protected]@RummyCircle.com
          where is upload option my rummy account pancard is underview update uplaodoption my submitted pancard ok
          My account was deducted with approximately 1700 rupees what is the reason behind that deduction.
          Am withdrawal on 25/7/16 today 28 th till I don't yet what we do going to legal action?
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            G
            govi1947
            Jul 25, 2016
            Resolved
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            Resolved

            Address: 603209

            I have made many complaints about closing of multiple account.after repeated
            request to explain or what a multiple account is not bothered to answer when they say the account is closed due to multiple account it is their duty to say
            what a multiple account and how it was created. but the are prompt in closing
            and taking the money. by doing this and not giving a clear reply i think they
            are cheating people and making good money in the name of multiple account.
            Mar 21, 2019
            Complaint marked as Resolved 
            RummyCircle.com customer support has been notified about the posted complaint.
            Verified Support
            Feb 14, 2019
            RummyCircle.com Customer Care's response
            Dear Player,

            We understand your concern.

            We request you to kindly provide us RummyCircle Login ID or else write us mail and send it to [protected]@rummycircle.com in order to assist on better way.

            Thanks & Regards
            RummyCircle.com
            Dear Govardhanan,

            Thank you for playing on RummyCircle.com – India’s premier online rummy site.

            Our system has detected that you have multiple real cash accounts with us. As per the terms of service, any player cannot have more than one account with RummyCircle.com at any one time.

            Hence, we have closed " shanthi18635 " and transferred the available balance to " govi1947 ".

            We regret any inconvenience this may cause. We appreciate your support to help us in our endeavor to provide and maintain a fair playing environment to all our players.


            Regards,
            Fair Play Team
            [protected]@RummyCircle.com
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              R
              Rajireddy Nemma
              from Vasai-Virar, Maharashtra
              Jul 24, 2016
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              Address: Mumbai City, Maharashtra
              Website: Rummycircle.com7

              Firstly i opened my account and added 200 rupees and i tapped "play", the website asked the details of me. I have entered all the details and tapped"save details and play" but it was showing that the date of birth is not valid. I tried for about 15 to 20 times to play but even though it was showing that date of birth was not valid.
              Next i decided to with draw the money but it was also not being possible. I am warning the website that if my money will not be credited immediately i will take legal procedures and i will make close your website. Do not take it as a very small issue. If i do not get the reply very soon see what i will do!!!
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                G
                govi1947
                Jul 23, 2016
                Resolved
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                Resolved

                Address: 603209

                My two accounts has been closed with reason multiple account.after repeated
                request to explain what a multiple account and how it has created no response from them.if you can take up this and know what it is then it will be useful for
                persons who like to register . i have been playing rummy for the one month
                and i tried to open an account for my wife who is also like to play with a email id and paid the money through by debiting my sb account. she was playing for 2 days and after closing and restarted got a message account is closed due to multiple account.till now nobody knows what a multiple account is and they never bothered to explain after repeated mails.
                Mar 17, 2019
                Complaint marked as Resolved 
                RummyCircle.com customer support has been notified about the posted complaint.
                Verified Support
                Feb 14, 2019
                RummyCircle.com Customer Care's response
                Dear Player,

                We understand your concern.

                We request you to kindly provide us RummyCircle Login ID or else write us mail and send it to [protected]@rummycircle.com in order to assist on better way.

                Thanks & Regards
                RummyCircle.com
                I added rs 5000 in rummycircle account but i can't able to withdraw but amount is showing in balance i want my rs 1000 bonus also total rs 6000 i want to withdraw please resolve my problem
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                  R
                  Ramu1143
                  from Hyderabad, Telangana
                  Jul 22, 2016
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                  Address: 500064

                  In my i'd there is 2878 cash but the id is showing account closed. This is totally cheat refund my amount. Rummy circle is good but if like this cheats r donemail then it is not fair
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                    G
                    govi1947
                    Jul 20, 2016
                    Resolved
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                    Resolved

                    Address: 603209

                    I have opened a account with rummy circle.com and playing for nearly 15 days. To day i started playing today with a balance of rs 185. After 2 games i closed playing and restarted after 15 mts. The movement i login i received a message saying your account has been closed. And my mail id is also blocked. This the second time it is happening to me. Please check and let me know why they are doing this and make them pay my balance to my account.
                    Mar 25, 2019
                    Complaint marked as Resolved 
                    RummyCircle.com customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 14, 2019
                    RummyCircle.com Customer Care's response
                    Dear Player,

                    We understand your concern.

                    We request you to kindly provide us RummyCircle Login ID or else write us mail and send it to [protected]@rummycircle.com in order to assist on better way.

                    Thanks & Regards
                    RummyCircle.com
                    Thank you for prompt reply
                    My email id [protected]@gmail.com
                    almost all last 5 months onwords
                    not work why
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                      P
                      pascaldie
                      Jul 20, 2016
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                      Address: 605011
                      Website: rummycricle

                      I'm not for playing rummycricle.com
                      Mobile number [protected]
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                        P
                        panamvenum
                        Jul 19, 2016
                        Resolved
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                        Resolved

                        There're lot of ways out to make some extra money of course no matter moral or immoral until it hurts humble people. But, this rummy.. Company is actually a real bad! That never try to meet minimal professional ethic.. What the happened to my deposited fund in rummycircle.com? One can be a jack of losing horse but never a jackass. Even those dare risk 1000s should not try it.
                        Mar 19, 2019
                        Complaint marked as Resolved 
                        RummyCircle.com customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 14, 2019
                        RummyCircle.com Customer Care's response
                        Dear Player,

                        We understand your concern.

                        We request you to kindly provide us RummyCircle Login ID or else write us mail and send it to [protected]@rummycircle.com in order to assist on better way.

                        Thanks & Regards
                        RummyCircle.com
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                          S
                          siveshnan
                          from Chennai, Tamil Nadu
                          Jul 19, 2016
                          Resolved
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                          Resolved

                          Address: Chennai, Tamil Nadu, 600041
                          Website: www.rummycircle.com/about-us/what-we-do.html

                          While playing the rummy circle game the wifi connection has been cut and i didnt have a mobile data and the game has came out and when i try to go inside and play for the new game that the message is account has been closed this message is displayed so check my account and give me the solution quickly this problem is happening daily and already my account has been closed before why are you not aware of this problems??? Is this a bug?? Check whatever its is and give a correct solution for me
                          Mar 17, 2019
                          Complaint marked as Resolved 
                          RummyCircle.com customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 14, 2019
                          RummyCircle.com Customer Care's response
                          Dear Player,

                          We understand your concern.

                          We request you to kindly provide us RummyCircle Login ID or else write us mail and send it to [protected]@rummycircle.com in order to assist on better way.

                          Thanks & Regards
                          RummyCircle.com
                          Dear Siva,

                          Greetings for the Day !!

                          We see that in the past there were some issues with the documents you had uploaded, the name was not matching, hence the account was closed due to name mismatch. But now, we see that the account is active and you have been playing on our website.

                          For any further queries/concerns, feel free to contact our 24x7 dedicated customer support team : [protected]@rummycircle.com

                          Warm Regards,
                          Rummy Circle Support
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                            S
                            Shivakandregula
                            from Idukki, Kerala
                            Jul 15, 2016
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                            Address: 533101
                            Website: Rummy circle

                            My show is correct but rong yyyyyy pls call me my no [protected]
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                              N
                              nandhuram
                              Jul 15, 2016
                              Resolved
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                              Resolved

                              Address: Tirupur, Tamil Nadu, 641605

                              Please I have 1500 rupees but not going to play please please
                              Mar 24, 2019
                              Complaint marked as Resolved 
                              RummyCircle.com customer support has been notified about the posted complaint.
                              Jul 15, 2016
                              Updated by nandhuram
                              Hi, myself already playing game rummy circle now I have a 1400 amount but now unable to play the game it showing like "u not play cash game " kindly check and clear the issue do the needful
                              Verified Support
                              Feb 14, 2019
                              RummyCircle.com Customer Care's response
                              Dear Player,

                              We understand your concern.

                              We request you to kindly provide us RummyCircle Login ID or else write us mail and send it to [protected]@rummycircle.com in order to assist on better way.

                              Thanks & Regards
                              RummyCircle.com
                              Dear Ramesh D,

                              We have detected multiple user accounts on our website linked to a single bank account. Your bank account is one such bank account which is linked to multiple user accounts on the website. A bank account can only be linked to a single user account on RummyCircle. The only exception is if you hold a joint bank account with someone in which case there is no issue.

                              As a security measure, we are putting your account on hold temporarily. In order for us to facilitate the re-activation of your account, kindly furnish the below documents at the earliest.

                              Click on the link to upload the below proofs: https://www.rummycircle.com/player/account/profile.html

                              1. Bank Account Statement clearly stating the bank account number and the names of account holder(s).

                              2. A copy of your ID & Address proof.

                              Once the documents are received and are found to be in order, your user account will be re-activated and you will be able to play real cash tournaments without further interruption.

                              We regret any inconvenience this may have caused you but please understand that we are doing this to maintain a fair playing environment for all our players .

                              We appreciate your support to help us in our endeavor to provide our players with the best rummy experience.

                              Regards,

                              Fairplay Team
                              [protected]@RummyCircle.com
                              Din555tn's reply, Nov 15, 2016
                              I have money but problem for playing cash game pls help
                              I have amount but not play.. Logged in from a jurisdiction.. Pls help
                              Cash games not open I have money but not problem for planning cash games pls help
                              I have 250rs but I can't play games. When click play button it shoes me like you are not satisfied all rules. Please take action to play game as soon as possible
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                                Bhukya Rajkumar
                                from Warangal, Telangana
                                Jul 15, 2016
                                Resolved
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                                Resolved

                                Address: 506015
                                Website: rummycircle

                                Dear sir
                                In my rummy account my money 25 rupees will not added but my bank account this amount will debited please check re fund my amount please
                                Ref no : 06-jul[protected]jul-2016) to transfer
                                Inb games 24x7 games_24x7 payments gsbh[protected]ig0chizxk3 25.00

                                06-jul[protected]jul-2016) to transfer
                                Inb games 24x7 games_24x7 payments gsbh[protected]ig0chizik7 25.00
                                Mar 26, 2019
                                Complaint marked as Resolved 
                                RummyCircle.com customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 14, 2019
                                RummyCircle.com Customer Care's response
                                We request you to kindly write us mail and send it to [protected]@rummycircle.com in order to assist on better way.

                                Thanks & Regards
                                RummyCircle.com
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                                  S
                                  santhukodi
                                  from Satara, Maharashtra
                                  Jul 13, 2016
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                                  Address: Adilabad, Andhra Pradesh, 504208

                                  My mobile no [protected] 500&200 but could not add amount please add cash. My account [protected] sbh luxettipet debit card 200rs POS CODE 00218923 txn# [protected] & 500rs POS CODE11353134 txn# no[protected]
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                                    B
                                    BoneBreaker
                                    Jul 10, 2016
                                    Resolved
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                                    Resolved

                                    Address: Mumbai City, Maharashtra, 400064
                                    Website: www.rummycircle.com

                                    Rummy circle the online rummy game site is clearly
                                    Proved that they are cheating peoples money by their talents. let me explain how, me and my friends more than 13 persons are members in rummy circle, rummy circle site designed for owners of rummy team, they using robots to play with innocent peoples to seize peoples money by their tricks, they and their robots can watch each & every movement of members activities, they can watch cards of them also they can play with them by watching opponents cards. how is it? they can block the cards of you want, in order to lose your money. they can make you get 80 for all rounds, they can do anything with your card its true, they are keep saying 32, 00, 000 peoples are playing rummy circle, me and my friend lose more than 5000 its just small amount only but think about for 32, 00, 00 peoples, you just take a survey of rummycircle players about 20-50 people all will say i lose 1000, 500, 2000, 5000, 6000, 50000 etc... no one cannot win, the rummy circle will not allowed you to win. dont get cheated by fake adds by rummy circle. cyber cell should take action against this to save peoples money. your money your time your peace all will go if you a member in rummy circle
                                    Mar 17, 2019
                                    Complaint marked as Resolved 
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 14, 2019
                                    RummyCircle.com Customer Care's response
                                    We request you to kindly write us mail and send it to [protected]@rummycircle.com in order to assist on better way.

                                    Thanks & Regards
                                    RummyCircle.com
                                    My account is closed please Re open my account in the my account
                                    SHYAMRAJ P R's reply, Mar 22, 2020
                                    U will play with rummy circle, then they will loot ur money
                                    exactly peoples money is looting by rummy circle with the control of all other players cards
                                    purely purely purely it is a cheating as The Telangana banned this site and I request other states also should ban the bad rummy circle.
                                    Rummy circle cheating through the players through lost the connection with the application when my cards are coming, so our turn will lose and lost the game. People I strongly request please don't use playing rummy through rummy circle. They are looting our money.
                                    It's true this is pure cyber gambling, peoples playing rummy game in villages for money that is offense but online is high profit single group cyber gamble PLS BE AWARE OF PLAYING RUMMY GAMES ONLINE
                                    Exactly they are cheating by Lost Connection, i have already experienced 5-6 times where i about to declare show but due to lost connection i lost it. but whenever you are loosing there won't be any lost connection.
                                    From above replies, it was clear that RUMMY CIRCLE team has not denied (reply date 14th February 2019) the content of complaint.. So requesting people to be aware about these type of looting games... My self also checked this along with my friends team... It was really looting game only...

                                    And finally a simple thing, so many adds was coming that every week somebody won lakhs, this tat etc... But did we hear this prize won matter really any of surrounding people. Just think of the same... All are fake...
                                    Hi i can't deny that nobody wins bcoz i myself got to win 1st prize in a Saturday game 2012. But its very clear that tricks are being used to fool people
                                    Lost connection
                                    Blocking of cards
                                    U will never get a pure sequence so u loose
                                    This happens when u withdraw money from ur rummycircle account.
                                    Last week i withdrew 1500 of my winnings from that date onwards i kept on loosing 80% games all the games and now balance is 6.63. So don't get addicted play wisely play safe withdraw money if you win. I have written lot of times to rummycircle about their cheatings. I request rummycircle to give a fair play to everyone, rummycircle is earning money from every game we play so why cheating is necessary? .
                                    It is so weird that all of my games I reached to last three players and when I was about to win they will make someone to win. In one of the games I noticed that one individual when ever I play big he is there either he block all my cards or drop and at the end he wins. Just don't fall in trap. I'm stopping it today. Lost so much
                                    Am getting the same thing . The robots are playing in the name of ace followed by some number . Occasionally they do let you win so as to try to make you think it’s a person. But the bigger money never comes in. Zap stop cheating people for heavens sake . RummyCircle. Isn’t your commissions enough to feed you guys ?
                                    Shame on you !!

                                    Maybe if this is known on social media, then you would stop allocating robots to my account to play with me …
                                    It's true it's all a fake first they will give u lollypop when u addicted then they will loot your all money bcz they should know about people's mentality when someone loss 1k that time he will play for losses covered but losses are covered also person was loss many thousands rupee on this site this tricks they're applying for players don't play this game.
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                                      J
                                      jkumarkb123
                                      from Bengaluru, Karnataka
                                      Jul 1, 2016
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                                      Address: 560016
                                      Website: Rummycircle.com

                                      Hi,

                                      I am jayakumar from bangalore. i do not have an account at rummy circle.

                                      Today i've seen 2 fraudulent transactions from my paytm account withdrawn rs 25/- and rs 134/- respectively paid at rummy circle. the details of the transactions seen at paytm are given below.

                                      Rummy circle order #k27e6asvk4paytm cash txn id [protected]-07-01 07:50:49 pm for rs 134/- and

                                      Rummy circle order #k27e59zu4mpaytm cash txn id [protected]-07-01 07:47:00 pm for rs 25/-

                                      If possible, reject these 2 payments.

                                      Could you please let me know more about these transactions? who and how these txns been done? give me the details of the person who has done this.

                                      Please help me out on this so that we can dig the fraudster.

                                      Regards,
                                      Jayakumar
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                                        Srinivas kotla
                                        from Hyderabad, Telangana
                                        Jul 1, 2016
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                                        Address: Rangareddy, Andhra Pradesh, 500079
                                        Website: Www.rummycircle.com

                                        Sir/madam my email has been blocked since afternoon of 01/07/2016, I want to know the reason for my account block..so please unblock it...thanking I sir/madam
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