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2.7
Updated: Sep 27, 2025
Complaints 2505
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1144
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1361
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RummyCircle.com reviews & complaints page 33

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A
Amit N ram
from Navi Mumbai, Maharashtra
Jul 29, 2022
Resolved
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Resolved

Address: Koparkhairane
Website: Rummycircle.com

Rummy circle blocked my account at the time of withdrawal. I was Withrowing money into my wife's account. But thermy blocked my account so that I can't get my money back. I want my money.
Sep 21, 2022
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Jul 29, 2022
Updated by Amit N ram They are deliberately asking me for documentation again and again. My account was kyc verified.
Jul 29, 2022
Updated by Amit N ram My username - amitnram
My registered mail id - [protected]@gmail.com

I have already uploaded adhar card for kyc verification and sent the same on [protected]@rummycircle.com so please unblock my account. I haven't done any fraudulent activity. So please unblock my account. I already sent dozens of mail. But no response from your end.
Verified Support
Aug 05, 2022
RummyCircle.com Customer Care's response Dear Player,

Greetings from RummyCircle

Thanks for the email! our concerned team will get back to you on the same email ID.

Regards,
Team RummyCircle.
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    R
    Rajavel.1994
    from Coimbatore, Tamil Nadu
    Jul 29, 2022
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    Address: Coimbatore

    Have played cash game on 17/07/2022 at 11.23, at that time cheated by opponent.
    RummyCircle.com customer support has been notified about the posted complaint.
    View replies
    Dear Player,

    Greetings from RummyCircle.

    We're sorry you feel this way, could you share with us your registered username and mobile number so that we can assist you further?

    Regards,
    Team RummyCircle.
    Reply
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      A
      aalish7869
      Jul 28, 2022
      Resolved
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      Resolved

      I upload my valid document but my account showing blocked and my kyc under revieve more than 5 days
      please reply me with my msitake why my account showing blocked
      user id : king4398285

      please release my amount of 3600 immidately

      Regards,
      RAHUL
      Sep 7, 2022
      Complaint marked as Resolved 
      RummyCircle.com customer support has been notified about the posted complaint.
      Aug 02, 2022
      Updated by aalish7869       no contact to me
      Verified Support
      Aug 06, 2022
      RummyCircle.com Customer Care's response       Dear Player,

      Greetings from RummyCircle.

      We request for more information about your account kindly send an email at [protected]@RummyCircle.com from your registered email ID.

      Regards,
      Team RummyCircle.
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        S
        Skedret
        from Shillong, Meghalaya
        Jul 27, 2022
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        Address: Wahlyngkhat

        I lkindly request to your service to unblock player my account I cannot add cash and play game, , so please help and support my problem
        RummyCircle.com customer support has been notified about the posted complaint.
        View replies
        Dear Player,

        Greetings from RummyCircle.

        We request you please share with us your registered username and mobile number so that we can assist you further.

        Regards,
        Team RummyCircle.
        Reply
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          D
          D k111Gurjar
          from Baghpat, Uttar Pradesh
          Jul 27, 2022
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          Sir mera account unblock nhi hua h mene kitne hi mail bhej diye h ab tk or 10-12 din hi gye h

          Ab to mobile no user name or email bhi invalid bta rha h

          Plz help me
          +3 photos
          RummyCircle.com customer support has been notified about the posted complaint.
          Verified Support
          Jul 27, 2022
          RummyCircle.com Customer Care's response           Dear Player,

          Greetings from RummyCircle.

          Could you share with us your registered username, mobile number and email ID so that we can assist.

          Regards,
          Team RummyCircle
          Jul 28, 2022
          Updated by D k111Gurjar           I already share
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            A
            aalish7869
            Jul 27, 2022
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            I play rummy on rummycircle mobile application and i won 3600 rs but next day my account showing blocked and my kyc under processing
            registered email id is : aalish.[protected]@gmail.com
            RummyCircle.com customer support has been notified about the posted complaint.
            Jul 28, 2022
            Updated by aalish7869             no reply me from rummycircle
            Aug 02, 2022
            Updated by aalish7869             reply please team rummycircle.com 15.days completed
            Verified Support
            Aug 06, 2022
            RummyCircle.com Customer Care's response             Dear Player,

            Greetings from RummyCircle.

            We request you for more information about your account kindly send an email at [protected]@RummyCircle.com from your registered email ID.

            Regards,
            Team RummyCircle.
            Aug 09, 2022
            Updated by aalish7869             no resolutin provided by team rummycircle.com
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              D
              D k111Gurjar
              from Baghpat, Uttar Pradesh
              Jul 27, 2022
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              Sir mujhe bahut din ho gye h lakin mera account ab tk block nhi hua h twitter pr bhi rojana msg krta hu m login nhi kr pa rha hu
              +1 photos
              RummyCircle.com customer support has been notified about the posted complaint.
              Verified Support
              Jul 27, 2022
              RummyCircle.com Customer Care's response               Dear Player,

              Greetings from RummyCircle.

              Could you share with us your registered username, mobile number and email ID so that we can assist.

              Regards,
              Team RummyCircle
              Jul 27, 2022
              Updated by D k111Gurjar               user name- dharme505238
              Mobile no-[protected]
              E [protected]@gmail.com

              Old user name-Dkgurjar111
              Jul 27, 2022
              Updated by D k111Gurjar               Mene bahut sare mail kiya h lakin reply Mail pr ticket id aati h
              Ticket id[protected]
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                D
                D k111Gurjar
                from Baghpat, Uttar Pradesh
                Jul 27, 2022
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                Sir mera account block ho gya h or mujhe 10-12 din ho gye h rojana mail krta hu or reply m ticked id aati h lakin account unblock nhi hui h

                User name-dharme505238
                Mobile-[protected]
                E [protected]@gmail.com
                +1 photos
                RummyCircle.com customer support has been notified about the posted complaint.
                Jul 27, 2022
                Updated by D k111Gurjar                 Your request "My account not open many time password change" with Ticket Id[protected] has been responded. To add additional comments, reply to this email.

                Jul 27, 2022
                Updated by D k111Gurjar                 Ye reply aata h mail m
                Verified Support
                Aug 10, 2022
                RummyCircle.com Customer Care's response                 Dear Player,

                Greetings from RummyCircle.

                We have observed irregularities in your account and suspect violation of our Terms of Service. We have accordingly suspended your account. We request you, for more information about your account please send an email at [protected]@RummyCircle.com from your registered email ID. Our concerned team will surely get back to you on the same.

                Regards,
                Team RummyCircle.
                Aug 10, 2022
                Updated by D k111Gurjar                 How to open now my account
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                  C
                  Chutib
                  Jul 25, 2022
                  Resolved
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                  Resolved

                  Address: Mumbai Maharashtra

                  Rummycircle is company[protected] system not satisfied company contact and online reputation management not verify
                  Aug 27, 2022
                  Complaint marked as Resolved 
                  RummyCircle.com customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 27, 2022
                  RummyCircle.com Customer Care's response                   Dear Player,

                  Greetings from RummyCircle.

                  Could you share with us your registered username, mobile number and email ID so that we can assist.

                  Regards,
                  Team RummyCircle
                  Helpful
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                    I
                    iqbal169356
                    from Gurgaon Rural, Haryana
                    Jul 25, 2022
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                    Sir i request my first withdrawal of amount 2400 on 14 july but not complete and recieve in my bank account today is 25 th june 11 days complet i have 3 withdrawal pending please process my withdrawas
                    username:Iqbal1693
                    registered mobile no:[protected]
                    registerd email id:[protected]@gmail.com

                    my nam is : iqbal
                    RummyCircle.com customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 25, 2022
                    RummyCircle.com Customer Care's response                     Hi Iqbal,
                    Greetings from RummyCircle,
                    We request you to share with the screesnshot of the error you're seeing so we may assist you.
                    Regards, Team RummyCircle.
                    Jul 28, 2022
                    Updated by iqbal169356                     these are screenshots

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                      R
                      Rupeshsuresh Bura
                      Jul 25, 2022
                      Resolved
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                      Resolved

                      After winning rummy rumble account closed permanently

                      Username - rpsuresh789
                      mobile - [protected]
                      played in april rumble and winning declared on june 03 2022.
                      please do the anything if possible.

                      THIS IS THE REPLY FROM RUMMYCIRCLE WHEN I SENT AN MAIL .

                      {Fair Play Team (RummyCircle)

                      Jul 23, 2022, 3:55 AM GMT+5:30

                      Dear Rupesh,
                      Thank you for playing at RummyCircle.com India's premier online rummy site.
                      br...
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                      R
                      Rigsang
                      Jul 24, 2022
                      Resolved
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                      Resolved

                      Rummy circle is messaging me daily like ...Congratulations,
                      Rs.2000 in Your Rummy Account
                      Play Rummy Now & Win Cash
                      Register for Free : rqtm.in/AOt/iLW
                      Sms RCOUT to 56161 ..
                      Im fed up of them n its disturbing that even after not using the app they are sending messages. Please take some action against them.
                      +1 photos
                      Aug 27, 2022
                      Complaint marked as Resolved 
                      RummyCircle.com customer support has been notified about the posted complaint.
                      Jul 24, 2022
                      Updated by Rigsang                       Im getting Rummy circle messages even after blocking them n disabling sms service from site. Please take action.
                      Verified Support
                      Jul 27, 2022
                      RummyCircle.com Customer Care's response                       "Dear Player,

                      Greetings from RummyCircle.

                      we understand and would like to resolve this. Please share your number with us and we will get you unsubscribed.

                      Regards,
                      Team RummyCircle
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                        S
                        smsm1224
                        from Ariyalur, Tamil Nadu
                        Jul 24, 2022
                        Resolved
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                        Resolved

                        Address: S. Panimalar, sirukalathur po, sendurai tk, ariyalur dt, tamilnadu-621710

                        Last three days i had send complaint but not solved in this till time. Already 10 mail sen it. My id blocked the id wallet money in 10000 locked🔐. Cannot allow play and withdrawal please return me my money. MY ID: alpha1759ajr
                        +1 photos
                        Aug 27, 2022
                        Complaint marked as Resolved 
                        RummyCircle.com customer support has been notified about the posted complaint.
                        Jul 24, 2022
                        Updated by smsm1224                         My id open or my payment withdrawal way
                        Verified Support
                        Jul 27, 2022
                        RummyCircle.com Customer Care's response                         Dear Player,

                        Greetings from RummyCircle.

                        Our system has detected that you have multiple real cash accounts on our platform. As per the terms of service, a player cannot have more than one account with RummyCircle
                        .
                        Hence, we have closed <alpha1759ajr > and transferred the available balance to <mukesh241990 > .

                        Request you to log in and continue playing with your account <mukesh241990 >.

                        For more information about your account status kindly send an email at [protected]@rummycircle.com.

                        Regards,
                        Team RummyCircle
                        Helpful
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                          P
                          Pareshparmar
                          from Surat, Gujarat
                          Jul 24, 2022
                          Resolved
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                          Resolved

                          Address: damka khobara faliyu, bhavani tempal

                          My account is closed so please kindly unblocked plse solved my problem my account is closed is long time ago plse help me
                          +1 photos
                          Aug 26, 2022
                          Complaint marked as Resolved 
                          RummyCircle.com customer support has been notified about the posted complaint.
                          Jul 24, 2022
                          Updated by Pareshparmar                           My account is closed so unblocked

                          Verified Support
                          Jul 26, 2022
                          RummyCircle.com Customer Care's response                           Dear Player,

                          Greetings from RummyCircle.

                          Could you share with us your registered username, mobile number and email ID so that we can assist.

                          Regards,
                          Team RummyCircle
                          Helpful
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                            K
                            Kailash kore
                            from Bhalki, Karnataka
                            Jul 23, 2022
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                            Address: Bhalki

                            Hi Team,

                            I am facing while withdrawing money from Rummycircle.

                            It's been 7 days still money not deposited in my account.

                            When i tried reaching customer care without proper information ticket got resolved.

                            Please help me getting my money back .
                            +3 photos
                            RummyCircle.com customer support has been notified about the posted complaint.
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                              S
                              Shaivitie
                              from Pune, Maharashtra
                              Jul 22, 2022
                              Resolved
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                              Resolved

                              Spam messages

                              I have been receiving this promotional messages From Rummy circle.

                              Can you please stop these messages, I am not intrested in playing these games.

                              I have raised this concern with the [protected]@Rummycircle.com as well but still receiving the messages on daily basis.

                              My number is [protected].

                              Please remove my number from your automated system.

                              Regards.
                              Suraj Pardeshi...
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                              P
                              Priyal4134
                              from Jaipur, Rajasthan
                              Jul 22, 2022
                              Resolved
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                              Resolved

                              Address: Balaji emitra , near chirayu hospital hathoj jaipur

                              Please unblock my account
                              My money is left in game account
                              +1 photos
                              Aug 29, 2022
                              Complaint marked as Resolved 
                              RummyCircle.com customer support has been notified about the posted complaint.
                              Jul 22, 2022
                              Updated by Priyal4134                               My user id is - priyal4134
                              Verified Support
                              Jul 26, 2022
                              RummyCircle.com Customer Care's response                               Dear Priya,

                              Greetings from RummyCircle.

                              This is to inform you that the bank account details given by you happen to be already registered in our systems with some other account holder. Please note that a bank account can only be linked to a single user account on RummyCircle except for the joint account holders.

                              We request you kindly provide a copy of the bank passbook on this email for verification. Please note that the Bank account name should match the name registered with RummyCircle.

                              Kindly share the bank passbook from your registered email ID at [protected]@RummyCircle.com.

                              Regards,
                              Team RummyCircle
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                                P
                                Priyal4134
                                from Jaipur, Rajasthan
                                Jul 22, 2022
                                Resolved
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                                Resolved

                                Address: WARD 07, MANDHA SURERA, MANDHA (SURERA), DANTA RAMGARH, SIKAR

                                My user id -priyal4134
                                My ticket id[protected]
                                Please unblock my rummy account then i will play and withdraw my amount
                                +1 photos
                                Aug 26, 2022
                                Complaint marked as Resolved 
                                RummyCircle.com customer support has been notified about the posted complaint.
                                Jul 22, 2022
                                Updated by Priyal4134                                 Unblock my rummy account fastly
                                Jul 22, 2022
                                Updated by Priyal4134                                 What happen about my issue
                                Verified Support
                                Jul 23, 2022
                                RummyCircle.com Customer Care's response                                 Dear Priya,

                                Greetings from RummyCircle.

                                This is to inform you that the bank account details given by you happen to be already registered in our systems with some other account holder. Please note that a bank account can only be linked to a single user account on RummyCircle except for the joint account holders.

                                We request you kindly provide a copy of the bank passbook on this email for verification. Please note that the Bank account name should match the name registered with RummyCircle.

                                Kindly share the bank passbook from your registered email ID at [protected]@RummyCircle.com.

                                Regards,
                                Team RummyCircle
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                                  B
                                  bhavya8090
                                  Jul 22, 2022
                                  Resolved
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                                  Resolved

                                  My account - bhavya8090

                                  date of incident - 21/06/2022

                                  Yesterday evening 5.30 -6.00 rumble i scored 10109 points .Ofcourse i took help from some friends and reached 3rd position now My account has been blocked and they had refunded all the balance amount and now im unable to add cash and play games .

                                  now I understand the plan of Rummycircle .com .
                                  They allow you to collision and went to top positions and they block accounts and keep the money with themselves .
                                  Rummycircle already did like same "kalyankalyan" account also .

                                  Now mine too . Rummycircle all ###, they are cheating all players
                                  Aug 24, 2022
                                  Complaint marked as Resolved 
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 23, 2022
                                  RummyCircle.com Customer Care's response                                   Dear Player,

                                  Greetings from RummyCircle.

                                  We have observed irregularities in your account and suspect violation of our Terms of Service and accordingly, we suspended your account.

                                  For more information about your account status kindly send an email to [protected]@RummyCircle.com.

                                  Regards,
                                  Team RummyCircle
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                                    K
                                    kanol22
                                    from Imphal, Manipur
                                    Jul 21, 2022
                                    Resolved
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                                    Resolved

                                    I have sent multiple emails but no response yet and even they are showing complaint resolved every time. I am really frustrated because of this fraud. The first customer care I have seen where no response is coming to customer even after being a genuine player. mobile is verified but my aadhar document is already linked with account.
                                    please solve this problem.
                                    +2 photos
                                    Aug 26, 2022
                                    Complaint marked as Resolved 
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 23, 2022
                                    RummyCircle.com Customer Care's response                                     Dear Player,

                                    Greetings from RummyCircle.

                                    Our system has detected that you have multiple real cash accounts on our platform. As per the terms of service, a player cannot have more than one account with RummyCircle.

                                    Hence, we have closed < Kanol22> and transferred the available balance to < Jinash2022>.

                                    Request you to log in and continue playing with your account <Jinash2022>.

                                    For more information about your account status kindly send an email to [protected]@RummyCircle.com.

                                    Regards,
                                    Team RummyCircle
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