Runwal Group Complaints & Reviews

Not premium. Very expensive for a pre-launch. Especially when there possession dates have changed to from later half of 2018 to Aug 2019. A wait for 5 years?


1) Launched in Feb 2014 saying 10 towers (verbal communications by brokers). Later half of 2014 added 2 more towers...tower 11 added in a brochure which again got revised to show a 12th tower. Getting a total number of flats to 1300+.
This still was a premium property. Possession date was 2018.

2) Aug2015: Changed the entire plan to 12 towers with 48 floor and 2500+ flats citing new Development Plan (DP) plans by the government which MAY fructify in April 2016. They have also added a BMC BUILDING of 20 floors at the entrance of the project…thus eating on the earlier mentioned 16 acres. Due to this new DP ….. they are delaying the project development.

3) Compared to original plan till Jun 2015...the new plan has MORE THAN DOUBLE the number of flats in a slightly lesser area than original area due to the introduction of the BMC tower at the entrance.
Did they introduce the BMC building and that too at the front gate to get more FSI??? We will not know.

4) 2500+ flats in less than 16 acer land, single entry and exit point, just imagine.
How are they managing this?
By significantly increasing the number of floors + increasing the number of flats per floor. This far drops the premium value of this property. They have turned this into a low income MHADA property. There would be waiting lines for lifts and for car exit n entry during peak hours.
Too many people! Little Open space
The advantage of a pre launch price for this premium property has been negated as this is no longer premium due to heavy load on the infrastructure and a delayed possession date. 5 yrs waiting at 12, 500 / sq ft.

5) There are other premium property whose effective price comes to be much lesser due to their earlier dates of possession and also lesser density.

6) Just imaging, for 5 years you will be paying bank loan interest + you would not be able to take the benefit in your income tax returns.

7) The Area where Tower 11 and 12 were supposed to come up is under litigation. They still say that it would be cleared in 2-3 months. But they have been saying this since past 6 months. It seems that the earlier factory workers are not willing to vacate as they were cheated on compensation. Looks like runwal made a under hand deal with the workers leader. The workers have involved some local politicians since Runwal’s goons were harassing them. Issue still not resolved. (Very risky to put your money into this)

Ref1: http://www.abinet.org/runwal-builder-cuts-water-and-power-supply-to-occupy-land-...⇄
Ref2: http://www.abinet.org/protest-at-housing-minister-prakash-mehtas-home-over-terro...⇄

So BEWARE - This project is now under a labour unrest issue - workers have approached Housing minister.


6) Over 100+ group of buyers got together and began communicating their dissatisfaction of the changes that Runwal is making.
Out of that more than 30 flat buyers wanted to exit and have sent emails for cancellation and requesting them not to deduct anything as its the builders action which has effected this move. However the builder is deducting 6.7% of the invested amt, and also stating (Lucy) that if they did not deduct more would ask for cancellation.
This comes to around Rs 2 L (differs case to case).
Runwal is not buying the point that buyers want full refund without any deduction as the builder has done massive changes to original plans.

7) Part of Runwal’s adhoc and unilateral changes were switching towers (Tower 6 and 3 positions switched) and thus changing the buyers preferred views. Towers 1 and 2 merged...thus having 8 flats in a floor. Tower 11 which had 4 flats per floor is now having 6 flats.

8) Now in Sep 2015 Runwal wants to sell more flats...but since there were many ppl. complaining ...they advertised another per-launch (already 3+ pre-launches done earlier on this property since past 1.5 years) with a codename of Corbett. Builder seems to be conning people by using a codename as these issues attached to the name Forest already exists in the market.

9) Has the intent to sell 2500+ flats on a land parcel of less than 16 acres, this is a complete paradigm shift from the 1300+ flats which he could only build with the existing DP.

!!!SO now you don’t have a FOREST. You have a CONCRETE JUNGLE!!!

We have booked in Runwal Greens Mulund project in June 2010. Ever since the horror story contineus... 1) The Flat size is small than proised in brocheure 2) Even after paying for super build up theya re charging 14 lakh extra 3) The posssession is delayed by almost 1 year 4) The Builder has illegally taken 100% money with still the work going on in project 5) Unetically charging the interest and threatening consumers to pay this hefty interest going in lakhs. 6) Unprofession behaviour by the Runwal executive 7) No response to the queries of consumers. We have never seen this case kind o[censored]nethical and cheat builder in my life. Never ever go to them ..else the horror story do not have any end

I have bought 2.5 BHK in Rosewood in 2010 and was charged for 1300 saleable area. Agreement for sale was executed in 2012 stating only carpet area 787 sq.ft. I received a letter in July-2015 from the builder asking to pay for the increase in carpet area 138 sq.ft extra because of Fungible FSI. They have already charged me on super built-up area of 1300 which includes the utility+flower+deck area and now charging me again? This is totally unacceptable and a deliberate attempt to collect extra amount from genuine customers. Be aware while dealing with builders who are not professional and delay possession only to gain for their profit in finding ways to overcharge the customers.

I bought 2. 5bhk in oakwood in 2012 and i was charged for 1300 salable area. Today, 7 / 7 / 2015, i received a letter from runwal greens asking me to pay 27l extra because of fungible fsi. They already charged me super built - up and now charging me again for same thing?

This is totally cheating the customer. I would never buy or visit property which belong to builder like runwal. My foot. . .

Horrible builder. I feel like cancelling the booking. They always find way to overcharge customers.

I have all the proof and emails from runwal that they charged me super built - up.

Hi, I have booked a 2BHK flat in Runwal Greens at Nahur, Mumbai in Sept 2010 and registered in Jun 2011 The area of Balcony, Flower Bed and Utility area was part of the flat and mentioned in the Allotment letter while booking. but the same couldn't have mentioned in Agreement since that wasn't being considering as Carpet area that time. Now the New DR has come related to fungible area and Runwal is charging Rs. 10L extra for all these area. In return, He is going to make a supplementary agreement to just change the carpet area.

We have purchased underconstruction apartment in Runwal Greens in 2012. The handover of the property is in nov16. To cap the flat cost it was decided and agreed to pay 87% of flat cost and bal on possession. The flat cost is Rs 1.45 crore. We have also paid 87% of other charges (18 months maintenance, club house, society charges, infrastructure charges) which is normally paid on completion. Now builder has sent draft sale agreement and has included Rs 19 lakhs as "development charges". Please advise what are development charges, should it be as high as 13% of flat cost. The builder had till now not advised regarding such high charges. Appreciate your guidance

(FLAT NO -1804 C2 MY CITY DIVA MANPADA ROAD, KALYAN) Kindly Change Our Address- Old Address- "DHRUVATAN" ROW HOUSE C-77, SECTOR -12, KHARGHAR, NAVI MUMBAI- 410210. New Address- MARUTI TOWER CHS. LTD. FLAT NO-506, PLOT NO-35, SECTOR-11, CBD BELAPUR, NAVI MUMBAI - 400614. E-mail id - [protected]@rediffmail.com CONTACT NO - [protected]

If you are ever looking for a house from a reputed builder, never put your money in any dreams that Runwal Developers sells. They are a bunch of frauds who think it is their moral right to fleece customers for no fault of theirs.

I have had an absolutely horrendous experience with these non-professional bunch of . All of what you read on their web site and in their brand statement is sheer lip service. They run a service organisation that can be awarded the highest honour any where in the world for their dis-service to the customers.

They are a bunch of cheats who would delay projects, make frivolous claims on customers, treat customers like dirt, never respond to queries / complains, not own up their mistakes and show the rule book to you even when every delay and failure in the project is attributable to them. I have lost out on stamp duty, loan processing fees, MVAT, market opportunities, etc. because of their callous approach. Their senior people find it below their dignity to meet / speak to customers who invest their lifetime savings to buy a house with them.

I can detail out all of what I have gone through as a customer with them(and for every single statement that I make, I have concrete evidence to produce) but that would not be of interest to anyone. If you are ever considering buying a house from this builder do consider speaking to me on how they treat customers before you conclude a decision. I am reachable on venkateswaran.[protected]@gmail.com.

I've never been troubled by any person or corporate like the Runwal Groups. Government Offices far better than the executives and management they've in place to handle things; very unprofessional. I bought an apartment at MYCity Runwal (Dombivali). I paid the amount they mentioned by Jun; where they mentioned that the allotment letter would be provided in couple of weeks time. After following up every two weeks they have the same answer that they had a lot of bookings so that letters are been dispatched in batches.In the month of Aug, when I again had a discussion with them, they say they cannot courier the letter; the customer has to come their Sion office to collect it. Total nonsense. By god's grace I was able to make them courier them atleast to their Dombivli site; from where my Dad collected the letter. Then in a couple of weeks I get calls from them saying Rs. 1669 is pending from my side. After paying Rs. 8, 00, 000 now they are asking for Rs.1669 which never mentioned during the booking or the payment made later on. (I paid that amount as well in couple of days) Over all this mess, the allotment letter they provided had no signature from the Director. Ridiculous!!! When I asked them to get it collected from my home, they denied saying its not in their process. ...And they made me courier it to their Sion office. Today is Dec1, 5 months after I paid them the money still waiting for allotment letter. Troubled and irrtated by this unprofessional behaviour.

AMLAN DAS BOOKED FLAT NO -501, B-2 860 SQ FT ON 9TH NOV 2014. RECEIVED CONFIRMATION CALL FROM SB NAMED KIRAN ANAND WHO WANTED ME TO SEND MAIL TO [protected]@RUNWAL.COM IF I WANT RUNWAL TO SEND THE COMMUNICATIONS TO MY MUMBAI ADDRESS INSTEAD OF MY PERMANENT ADDRESS. I SENT THE MAIL AND CC TO KIRAN ANAND ALSO. THERE AFTER A WEEK HAS PASSED NEITHER ANY REPLY COMING ON MAIL NOR ANY BODY IS RECEIVING MY CALLS ON [protected]/270 EVEN TO MY MAILS THERE IS NO REPLY. I want to enquire whether they have sent the next demand invoice or not, if yes then on which address. I am to pay the 19% within 42 days of booking.already 10 days have passed ..neither have I received the offer letter nor the demand letter for 19%. THEY ARE NOT EVEN REPLYING TO MY MAILS...

I had booked a3bhk flat in my city project of lodha on 22nd july2014.
Later after two weeks I requested them to change to 1bhk flat due to some financial problem.
But they told me that flat type will not be changed and if you don't book 3bhk that means your booking will
Be cancelled and you will have to forfiet booking amount of 1lakh rupees.

What an injustice!!!

Vijay shukla

[protected]@yahoo.com

I have been illegally charged Rs. 8,00,000 of parking.Supreme court had clearly stated that parking is supposed to be FREE for the residents of the Housing Society. I have a video of Construction Manager agreeing to this law. Still, he insists Runwal group has to do development of Parking and therefore I have to pay the charges. I was also illegally charged of Rs. 95,000 as interest charges. Runwal group said the company won't enter...

I have booked a flat in Runwal Estate - G.B. Rd, Thane in February 2009. As per the agreement, the developers should give possession on or before June 2011 with an automatic extension of time clause due to some reason such as non-availability of steel, cement etc.

However, the builder kept telling reasons and kept on postponing the possession by every 3-6 months. As on date the project is delayed by more than two years. Last year builder had announced possession on March 2013. But last month when we visit the site, building is complete but lift work is still pending and premise work is also pending.

As the possession gets delayed, we have already an estimated financial loss of more than 3 lacs (Rented accommodation for more than two years + the interest paid to bank). They are not giving any compensation in spite of our possession get delayed from their end for two years and don’t know how many more!! as we don’t know our possession date till now. This is simply mental harassment and we can’t keep quite now as our financial loss is not small in such an inflation. We are feeling so helpless now, as we are expecting our first child and my wife can’t quite her job as paying EMIs and rent both in single salary is not possible.

So I want to claim compensation from the builders for all this financial loss and mental harassment. In this case, what would be the chance of getting compensation upon filing a case in consumer court. What is the procedure for the same?

I had booked 2 flats at Mulund West with Runwal builders whose land was declared as forest land and the case is courts for many years.I am a doctor I wanted to settle down in Mumbai after my retirement in Sep 2012.But till date there is no information about my flats.I paid amount asked by builder i would like to know that is it my fault that land was forest land. why i am being punished....

Runwal is a well known bilder. we booked a flat in 2008. our possation date was 31st dec 2009 .2yrs has passes still we did'nt get the possation.What is a probblem we dont know? After agin and again asking he just gives us the hops. we paid the whole amount also. even other members are also stragling for the possation. Now he charge 1.51lakh interest without any notise. we booked a flat in thane balkum in garden city A2 404.total amout is 41lakh. aria 1015.pl guide us.

the builders at orchard residency, Ghatkopar, Mumbai has delayed possession by more than 18 months, they are not giving any compensation but charging interest for delay payments, the sales guys are collecting cash money from all members, if they do not pay then they will still delay possession.

-----Original Message-----
From: [protected]@sify.com
Date: Sat, 5 Jun 2010 11:09:26
To: Santosh Tiwari Runwal Builders<santosh.[protected]@runwal.com>
Reply-To: [protected]@sify.com
Subject: Disgusted

Dear Mr Tiwari , congratulations on your elevation as Director!

Remember your customers at Runwal Estate , GB Road Thane and the promises made!?

Sorry to say limits of insensitivity have crossed. Does this reflect Mr Sandeep Runwal's leadership and the poor culture of customer centricity he promotes or that of his employees at the front end (the likes of Prakash whom we deal with) - we don't know.

Since you had intervened last time quite promptly I can't make similar assumption abt you , and hence this mail to you.

Summer is abt to end and you may not believe there was not a single day when pool has enough water! Forget the maintenance part - if you are signing the bills for payments there is someone who is making money without actually spending. You must investigate this.

Tomorrow is sunday and today the pool has half level of water and still dirty.

Frankly I am in a mood to splash the social networking medium (face book , orkut , twitter etc) on the net with pictures of pathetic facilities and messages from various residents of Runwal. Since dated pictures are proofs it would not be possible to claim otherwise.

Next will be a consumer forum case for deficiency in services that we have paid for , over the years through an influential lawyer and social activist friend.

This probably is the last polite communication to you for intervention.

Cheers!

sanjoy
[protected]
Sent on my BlackBerry® from Vodafone

Hi, I am resident of Runwal Estate, Thane, 400607, and have shifted 4 yrs back. The building is 4 years old. The flooring tiles of my living room came out. When I enquired, came to know that in our building itself there are 8 more flats who have faced the same. The expenditure coming out is of around Rs. 20,000/-. And builder is not taking any responsibility of the construction. They say once the flat is sold and the possession taken their...

sir, I had perchased a flat from M/s Runwal builders (Karve road ) pune on August 2003. till today he has not formed the society as per his written agriment.he has taken Rs.2000/ as a society registration charges from each flat owner. out of 389 flats allmost all flats are sold. he is avoiding to form the society by giving verious reasons. he says he has registered a apartment with the cosent of six flat oweners that he has to be cansale first.he dont have time for that last one year. if we apoint a advocate he don't respond him. he harash some active members with police complaint.he has not provided electric back up for lifts. no lightening arresters for seven story building. under groung wiring is of non standered. many building having cracks and leakages. non standered supply lines for drinking water. no gutters for rain water.